Boomerang Cyclotrac V2 User manual

Boomerang Cyclotrac V2 Manual
Introduction
The Boomerang Cyclotrac V2 is a cloud-based alarm and GPS
Tracker for bicyclists and other human powered vehicles. It is an
unique product, it's one of a kind. There are three components to
the system: The device, the phone App and the cloud software.
These three components work together to protect your bike and
provide data on your cycling activity. Since it's a new type of
product, operating it and understanding how it behaves may take
a few weeks. Thanks for joining the Boomerang Family. Together
we can end bike theft.
Getting Started
Device Activation
Your device must be activated on our network to function. Visit
our website www.BoomerangBike.com and click the “Activation”
button at the top of the page. This will take you to the activation
form.
Pre-Activation form: In order for the device to be fully working
upon arrival we email a “Pre-Activation form” prior to shipping.
Along with the form we send the link for the data plan. The form
requests a data plan receipt. If a receipt is not available simply
type “Square” in the field. Please ll in the following information to
activate the device. Full name, mobile # (so you receive a text if
your bike is disturbed), email address and time zone.
Charging
The CycloTrac should be fully charged before first use. Open the
rubber flap on the side of the device and use the included
micro-USB cable to connect the device to any USB wall charger.
Other USB power sources like a laptop or USB battery pack will
also work but charging performance may vary. An indicator light
inside the USB port will glow red when charging. Charging time
can be up to 4 hours when the battery is fully depleted. It’s OK to
charge overnight.
Waking up the device the first time
The device is shipped in a deep-sleep OFF state. To wake the
device the first time, use the provided paper clip and gently, softly,
press the RESET button (tiny hole to the left of the USB
connector). The device should immediately wake. You will see the
indicator lights flash and the device will beep within 2 seconds
after pressing RESET.
Your device is now ready to use!
Using your CycloTrac
Waking and Sleeping
The CycloTrac is designed to wake up automatically based on
movement. The device’s natural state is asleep. The device goes
to sleep after two minutes of no movement. It wakes when moved
or tapped and will begin recording a trip. The device will stay
awake as long as it is in motion, and will go back to sleep to save
battery after a period of no movement.
When the device is sleeping it does not communicate or
track trips. It only monitors for movement which will wake it.
Recording a Trip
A trip is automatically recorded upon movement and will continue
recording until the device stops moving. You can review your
trips, stats, and control your device through the BoomerangBike
phone app on the bike list page under trips. Although the system
automatically ends a trip after 10 minutes of nonmovement, we
recommend using the “STOP TRIP” button to provide more
accurate trip data.
The Alarm
The CycloTrac sounds a high-intensity siren and alerts you by
SMS text message if your bike is moved when the alarm is
armed. You can track your bike’s location and control the alarm
through the BoomerangBike phone app. The alarm is delayed
by ~20 seconds from first detected motion to allow the user to
turn off the alarm. . The siren will still sound even if no cell
network is available. The alarm will sound for 10 seconds and
reset itself. The alarm will sound repeatedly if the bike remains
in motion, until the alarm is disarmed. Remember we recommend
a traditional lock with the Boomerang as it takes over 5 minutes
to compromise a U-Lock so 20 seconds is fast enough to scare
away thieves.
Understanding what your CycloTrac is doing
Indicator Lights (LEDs)
Gear LED (green/blue): Blinks green when device is tracking a
trip. Blinks blue when bluetooth is available, and solid blue when
bluetooth is connected to your phone.
Battery LED (orange): Blinks when the battery is low.
Position LED (yellow): Blinks with good GPS satellite signal.
Lock LED (red): Blinks when the alarm is armed.
Indicator Sounds
The device uses sounds to communicate so you know what it’s
doing without having to look. A single beep is sounded when the
device wakes up from sleep. A short rising tone is sounded when
the device connects to the network.
If needed, these sounds can be turned off with a special
command, please contact us for details.
Firmware Updates
Your device software (firmware) is upgradable. BoomerangBike
may from time to time update the firmware to add features or
improve user experience. A firmware update takes ~3 minutes,
during which the device will not track trips and the alarm will be
inactive. During firmware update, the LEDs blink rapidly. The
device returns to normal operation automatically after an update.
Using the BoomerangBike Phone App
The BoomerangBike phone app allows you to see your trips and
control your device. Download the app from the iOS App Store or
Android Google Play store. You will need your BoomerangBike
username and password the first time you open and sign in to the
app.
Bikes: The app opens to your bike list on your account. Select a
bike to see the bike’s position and status in the “Control Panel”
view. Press the “three dots” menu to upload a picture of your bike
and change the device name. To end a trip immediately after
finishing a ride press “Stop Trip”.
Trips: To review past trips, from the My Bike list view, see trips at
the bottom of the page.:

How to arm/disarm the Alarm
1. Navigate to the Control Panel after selecting your bike. Wake
up the device by tapping on it. The device is fully awake and
ready to perform commands after you see the green and yellow
blinking LEDs and a solid or blinking blue LED. Notice the
bluetooth will scan and connect to the device automatically
without any pairing. If the device falls asleep the bluetooth
connection will be lost. Bluetooth is only needed to turn on and off
the alarm. 2. Press the “Alarm On” button to arm the device.
Notice the lock icon will turn green. 3. To turn the alarm off, wake
the device by tapping it. Press the “Alarm Off” button. We built in
a 20 second delay before sounding the alarm to give you time to
turn off the alarm. This delay is user adjustable. see the section
on commands. If the bike is moved, the audible alarm will sound
and a text message will be sent indicating suspicious activity.
If the device is currently awake, you can confirm the alarm state
by looking at the Lock indicator light on the device - it will blink
red. If the device is sleeping, it will pick up the new alarm state
next time it wakes up.
Communicating with your CycloTrac
The BoomerangBike app automatically communicates with your
device using the best available method depending on conditions.
Cell network: When your phone is far away from your device,
the app will use the cell network. You can control your device
from anywhere in the world! Operations like arming and
disarming the alarm may take up to 30 seconds over cell
network**.
Bluetooth: When your phone is close to your device (within
~20ft) AND the device is awake**, the app will use bluetooth for
nearly-instant access. There is no need for bluetooth pairing. The
App will recognize your device by the serial number. You can only
access a device that has been assigned to your account.
**NOTE: When your device is sleeping, all commands are
delayed until it wakes up. Bluetooth is only available when
the device is awake.
Using the BoomerangBike Web Dashboard
In addition to the App, you can view your bike’s position and trips
on the web using our dashboard. The dashboard allows you to
browse your information on a bigger screen, and you can
download your trip data. The web dashboard is view-only and
cannot control your device.
Point your web browser to: system.boomerangbike.com
Use your account username and password to log in.
Terms / Glossary
Sleep: The device’s natural state is asleep. The device goes to
sleep after two minutes of no movement. It wakes once moved.
Awake: Upon movement or being tapped, the device goes from
sleep to awake. The LED flash and there is a beep. The beep
indicates the processor is ready to go to work.
Contact Us
Having a problem you can’t resolve? Check out the latest version
of this manual and our Frequently Asked Questions (FAQ) at our
website www.BoomerangBike.com/updates-instructions/
Still having trouble?
You can reach us at [email protected]
Known / Reported Bugs
Alarm
The release of App 3.0 resolved all know bugs. Please report
any bug you find.
Bluetooth
We have found that having BlueFruit or any other bluetooth utility
open will interfere with the Boomerang bluetooth connection.
Close BlueFruit when using the Boomerang App. If you send a
command and bluetooth is not ready the command will go
through the cellular network. The only difference is a delay in
the communication between the App and device. If the Bluetooth
LED is not luminated, please understand that it could take 1-2
minutes for the device to receive the command.
Troubleshooting
General Troubleshooting
1. If your device is awake (one or more LEDs blinking), but does
not seem to be working as expected, first make sure that the
device can get GPS and cell signal. Take it outside with a clear
view of the sky in a location with known-good cell coverage.
2. Check the App or Web dashboard for the latest communication
update date/time. If the date/time is today, your device is in
contact with Boomerang servers.
3. If your CycloTrac seems unresponsive (does not wake on
movement, no indicator lights are blinking), or never updates in
the app/web dashboard, continue to the following steps:
4. Make sure the device is fully charged. Put it on a charger for
several hours. Make sure the light behind the USB connector is
glowing. If it is not, check your USB cable and power source.
5. If the device is still unresponsive after charging, repeat the
RESET procedure you used to wake the device the first time (see
section: “Waking up the device the first time”).
Bluetooth Troubleshooting
The bluetooth connection works automatically if the device is
awake and you are near it. If your device is working, but you
cannot establish a bluetooth connection, check the following:
1. Make sure your CycloTrac is awake and you are within ~20ft of
it. When the Gear indicator light on the CycloTrac blinks blue, the
device’s bluetooth is active. When the light is solid blue, you are
connected. Bluetooth is not available when the device goes to
sleep.
2. Make sure your phone’s bluetooth is ON in your phone’s OS
settings. See iOS or Android instructions on how to do this.
3. Make sure your phone supports Bluetooth 4.0 or later. Nearly
all smartphones from the last few years are compatible.
4. The BoomerangBike App scans bluetooth connections in the
background. It may take ~10 seconds to find and connect to your
device. A bluetooth connection can be confirmed by (a) the
device shows a solid blue indicator light, and (b) the bluetooth
icon in the phone app is highlighted. Please read the section
on reported bugs.