How to arm/disarm the Alarm
1. Navigate to the Control Panel after selecting your bike. Wake
up the device by tapping on it. The device is fully awake and
ready to perform commands after you see the green and yellow
blinking LEDs and a solid or blinking blue LED. Notice the
bluetooth will scan and connect to the device automatically
without any pairing. If the device falls asleep the bluetooth
connection will be lost. Bluetooth is only needed to turn on and off
the alarm. 2. Press the “Alarm On” button to arm the device.
Notice the lock icon will turn green. 3. To turn the alarm off, wake
the device by tapping it. Press the “Alarm Off” button. We built in
a 20 second delay before sounding the alarm to give you time to
turn off the alarm. This delay is user adjustable. see the section
on commands. If the bike is moved, the audible alarm will sound
and a text message will be sent indicating suspicious activity.
If the device is currently awake, you can confirm the alarm state
by looking at the Lock indicator light on the device - it will blink
red. If the device is sleeping, it will pick up the new alarm state
next time it wakes up.
Communicating with your CycloTrac
The BoomerangBike app automatically communicates with your
device using the best available method depending on conditions.
Cell network: When your phone is far away from your device,
the app will use the cell network. You can control your device
from anywhere in the world! Operations like arming and
disarming the alarm may take up to 30 seconds over cell
network**.
Bluetooth: When your phone is close to your device (within
~20ft) AND the device is awake**, the app will use bluetooth for
nearly-instant access. There is no need for bluetooth pairing. The
App will recognize your device by the serial number. You can only
access a device that has been assigned to your account.
**NOTE: When your device is sleeping, all commands are
delayed until it wakes up. Bluetooth is only available when
the device is awake.
Using the BoomerangBike Web Dashboard
In addition to the App, you can view your bike’s position and trips
on the web using our dashboard. The dashboard allows you to
browse your information on a bigger screen, and you can
download your trip data. The web dashboard is view-only and
cannot control your device.
Point your web browser to: system.boomerangbike.com
Use your account username and password to log in.
Terms / Glossary
Sleep: The device’s natural state is asleep. The device goes to
sleep after two minutes of no movement. It wakes once moved.
Awake: Upon movement or being tapped, the device goes from
sleep to awake. The LED flash and there is a beep. The beep
indicates the processor is ready to go to work.
Contact Us
Having a problem you can’t resolve? Check out the latest version
of this manual and our Frequently Asked Questions (FAQ) at our
website www.BoomerangBike.com/updates-instructions/
Still having trouble?
Known / Reported Bugs
Alarm
The release of App 3.0 resolved all know bugs. Please report
any bug you find.
Bluetooth
We have found that having BlueFruit or any other bluetooth utility
open will interfere with the Boomerang bluetooth connection.
Close BlueFruit when using the Boomerang App. If you send a
command and bluetooth is not ready the command will go
through the cellular network. The only difference is a delay in
the communication between the App and device. If the Bluetooth
LED is not luminated, please understand that it could take 1-2
minutes for the device to receive the command.
Troubleshooting
General Troubleshooting
1. If your device is awake (one or more LEDs blinking), but does
not seem to be working as expected, first make sure that the
device can get GPS and cell signal. Take it outside with a clear
view of the sky in a location with known-good cell coverage.
2. Check the App or Web dashboard for the latest communication
update date/time. If the date/time is today, your device is in
contact with Boomerang servers.
3. If your CycloTrac seems unresponsive (does not wake on
movement, no indicator lights are blinking), or never updates in
the app/web dashboard, continue to the following steps:
4. Make sure the device is fully charged. Put it on a charger for
several hours. Make sure the light behind the USB connector is
glowing. If it is not, check your USB cable and power source.
5. If the device is still unresponsive after charging, repeat the
RESET procedure you used to wake the device the first time (see
section: “Waking up the device the first time”).
Bluetooth Troubleshooting
The bluetooth connection works automatically if the device is
awake and you are near it. If your device is working, but you
cannot establish a bluetooth connection, check the following:
1. Make sure your CycloTrac is awake and you are within ~20ft of
it. When the Gear indicator light on the CycloTrac blinks blue, the
device’s bluetooth is active. When the light is solid blue, you are
connected. Bluetooth is not available when the device goes to
sleep.
2. Make sure your phone’s bluetooth is ON in your phone’s OS
settings. See iOS or Android instructions on how to do this.
3. Make sure your phone supports Bluetooth 4.0 or later. Nearly
all smartphones from the last few years are compatible.
4. The BoomerangBike App scans bluetooth connections in the
background. It may take ~10 seconds to find and connect to your
device. A bluetooth connection can be confirmed by (a) the
device shows a solid blue indicator light, and (b) the bluetooth
icon in the phone app is highlighted. Please read the section
on reported bugs.
