Bose Home Speaker 300 User manual

HOME SPEAKER 300

IMPORTANT SAFETY INSTRUCTIONS
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Please read and keep all safety, security, and use instructions.
Important Safety Instructions
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with a dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including
amplifiers) that produce heat.
9. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the
point where they exit from the apparatus.
10. Only use attachments/accessories specified by the manufacturer.
11. Unplug this apparatus during lightning storms or when unused for long periods of time.
12. Refer all servicing to qualified personnel. Servicing is required when the apparatus has been damaged in any
way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the
apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
This symbol on the product means there is uninsulated, dangerous voltage within the product enclosure that
may present a risk of electrical shock.
This symbol on the product means there are important operating and maintenance instructions in this guide.
Contains small parts which may be a choking hazard. Not suitable for children under age 3.
This product contains magnetic material. Consult your physician on whether this might aect your
implantable medical device.

IMPORTANT SAFETY INSTRUCTIONS
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• To reduce the risk of fire or electrical shock, do NOT expose this product to rain, liquids or moisture.
• Do NOT expose this product to dripping or splashing, and do not place objects filled with liquids, such as vases,
on or near the product.
• Keep the product away from fire and heat sources. Do NOT place naked flame sources, such as lighted candles,
on or near the product.
• Do NOT make unauthorized alterations to this product.
• Do NOT use in vehicles or boats.
• Use this product only with the power supply provided.
• Where the mains plug or an appliance coupler is used as the disconnect device, the disconnect device shall remain
readily operable.
• Due to ventilation requirements, Bose does not recommend placing the product in a confined space such as in a
wall cavity or in an enclosed cabinet.
仅适用于 2000m 以下地区安全使用
Use at altitude less than 2000 meters only.
• Do not place or install the bracket or product near any heat sources, such as fireplaces, radiators, heat registers or
other apparatus (including amplifiers) that produce heat.
• The product label is located on the bottom of the product.

REGULATORY INFORMATION
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NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment o and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by Bose Corporation could void the user’s authority to operate this
equipment.
This device complies with part 15 of the FCC Rules and with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
This equipment should be installed and operated with a minimum distance of 20 cm between radiator and your body.
This device for operation in the band 5150 – 5250 MHz is only for indoor use to reduce the potential for harmful
interference to other co-channel systems.
CAN ICES-3 (B)/NMB-3(B)
Bose Corporation hereby declares that this product is in compliance with the essential requirements and
other relevant provisions of Directive 2014/53/EU and all other applicable EU directive requirements. The
complete declaration of conformity can be found at: www.Bose.com/compliance
The product, in accordance with the Ecodesign Requirements for Energy Related Products Directive 2009/125/EC, is
in compliance with the following norm(s) or document(s): Regulation (EC) No. 1275/2008, as amended by Regulation
(EU) No. 801/2013.
Required Power State Information Power Modes
Standby Networked Standby
Power consumption in specified power mode, at 230V/50Hz input ≤0.5 W Wi-Fi®, Bluetooth® ≤2.0 W
Time after which equipment is automatically switched into mode < 2.5 hours ≤20 minutes
Power consumption in networked standby if all wired network
ports are connected and all wireless network ports are activated,
at 230V/50Hz input
N/A ≤2.0 W
Network port deactivation/activation procedures. Deactivating all
networks will enable standby mode.
Wi-Fi®: Deactivate by pressing and holding the Play/Pause
and Bluetooth buttons simultaneously for at least 5 seconds.
Repeat to activate.
Bluetooth®: Deactivate by clearing the pairing list by
pressing and holding the Bluetooth®button for 10 seconds.
Activate by pairing with a Bluetooth source.

REGULATORY INFORMATION
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For Europe:
Frequency band of operation 2400 to 2483.5 MHz:
• Bluetooth/Wi-Fi: Maximum transmit power less than 20 dBm EIRP.
• Bluetooth Low Energy: Maximum power spectral density less than 10 dBm/MHz EIRP.
Frequency band of operation 5150 to 5350 MHz and 5470 to 5725 MHz:
• Wi-Fi: Maximum transmit power less than 20dBm EIRP.
This device is restricted to indoor use when operating in the 5150 to 5350 MHz frequency range in all EU Member
States listed in the table.
BE DK IE UK FR CY SK HU AT SE
BG DE PT EL HR LV LT MT PL
CZ EE FI ES IT RO LU NL SI
This symbol means the product must not be discarded as household waste, and should be delivered to an
appropriate collection facility for recycling. Proper disposal and recycling helps protect natural resources,
human health and the environment. For more information on disposal and recycling of this product, contact
your local municipality, disposal service, or the shop where you bought this product.
Management Regulation for Low-power Radio-frequency Devices
Article XII
According to “Management Regulation for Low-power Radio-frequency Devices” without permission granted by
the NCC, any company, enterprise, or user is not allowed to change frequency, enhance transmitting power or alter
original characteristic as well as performance to an approved low power radio-frequency devices.
Article XIV
The low power radio-frequency devices shall not influence aircraft security and interfere legal communications; If
found, the user shall cease operating immediately until no interference is achieved. The said legal communications
means radio communications operated in compliance with the Telecommunications Act.
The low power radio-frequency devices must be susceptible with the interference from legal communications or ISM
radio wave radiated devices.
China Restriction of Hazardous Substances Table
Names and Contents of Toxic or Hazardous Substances or Elements
Toxic or Hazardous Substances and Elements
Part Name Lead
(Pb)
Mercury
(Hg)
Cadmium
(Cd)
Hexavalent
(CR(VI))
Polybrominated
Biphenyl
(PBB)
Polybrominated
diphenylether
(PBDE)
PCBs X O O O O O
Metal Parts X O O O O O
Plastic Parts O O O O O O
Speakers X O O O O O
Cables X O O O O O
This table is prepared in accordance with the provisions of SJ/T 11364.
O: Indicates that this toxic or hazardous substance contained in all of the homogeneous materials for this
part is below the limit requirement of GB/T 26572.
X: Indicates that this toxic or hazardous substance contained in at least one of the homogeneous materials
used for this part is above the limit requirement of GB/T 26572.

REGULATORY INFORMATION
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Taiwan Restriction of Hazardous Substances Table
Equipment name: Powered Speaker, Type designation: 427374
Restricted substances and its chemical symbols
Unit Lead
(Pb) Mercury (Hg) Cadmium (Cd) Hexavalent
chromium (Cr+6)
Polybrominated
biphenyls (PBB)
Polybrominated
diphenyl ethers
(PBDE)
PCBs -○ ○ ○ ○ ○
Metal Parts -○ ○ ○ ○ ○
Plastic Parts ○ ○ ○ ○ ○ ○
Speakers -○ ○ ○ ○ ○
Cables -○ ○ ○ ○ ○
Note 1: “○” indicates that the percentage content of the restricted substance does not exceed the percentage of reference value
of presence.
Note 2: The “−” indicates that the restricted substance corresponds to the exemption.
Please complete and retain for your records
The serial and model numbers are located on the bottom of the speaker.
Serial number: ____________________________________________________________________
Model number: ____________________________________________________________________
Please keep your receipt with your owner’s guide. Now is a good time to register your Bose product.
You can easily do this by going to https://global.Bose.com/register
Date of Manufacture: The eighth digit in the serial number indicates the year of manufacture; “9” is 2009 or 2019.
China Importer:Bose Electronics (Shanghai) Company Limited, Part C, Plant 9, No. 353 North Riying Road, China
(Shanghai) Pilot Free Trade Zone
EU Importer: Bose Products B.V., Gorslaan 60, 1441 RG Purmerend, The Netherlands
Taiwan Importer: Bose Taiwan Branch, 9F-A1, No.10, Section 3, Minsheng East Road, Taipei City 104, Taiwan
Phone Number: [phone]
Mexico Importer: Bose de México, S. de R.L. de C.V. , Paseo de las Palmas 405-204, Lomas de Chapultepec,
11000 México, D.F. Phone Number: [phone]
Electrical ratings:
Power supply: 100 - 240V 50/60Hz; 0.5A
Speaker: 24Vdc p, 0.9A

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LEGAL INFORMATION
Security Information
This product is capable of receiving automatic security updates from Bose. To receive automatic security
updates, you must complete the product setup process in the Bose Music app and connect the product to
the Internet. If you do not complete the setup process, you will be responsible for installing security
updates that Bose makes available.
License Disclosures
To view the license disclosures that apply to the third party software packages included as components of your Bose
Home Speaker 300 product:
1. On the speaker, tap and hold the Volume up button Hand the Volume down button zfor 5 seconds.
2. Connect a micro-USB cable to the micro-USB connector on the bottom of the speaker.
3. Connect the other end of the cable to a computer.
4. On the computer, enter http://203.0.113.1/opensource in a browser window to display the EULA and
license disclosure.
Amazon, Alexa, Amazon Music, and all related logos are trademarks of Amazon, Inc. or its aliates.
Apple, the Apple logo, and AirPlay are trademarks of Apple Inc. registered in the U.S. and other countries. App Store
is a service mark of Apple Inc.
Use of the Works with Apple badge means that an accessory has been designed to work specifically with the
technology identified in the badge and has been certified by the developer to meet Apple performance standards.
Google, Google Play, and the Google play logo are trademarks of Google LLC.
The Bluetooth®word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such
marks by Bose Corporation is under license.
This product contains the iHeartRadio service. iHeartRadio is a registered trademark of iHeartMedia, Inc.
This product is protected by certain intellectual property rights of Microsoft. Use or distribution of such technology
outside of this product is prohibited without a license from Microsoft.
Pandora, the Pandora logo, and the Pandora trade dress are trademarks or registered trademarks of Pandora Media,
Inc. used with permission.
This product incorporates Spotify software which is subject to 3rd party licenses found here:
www.spotify.com/connect/third-party-licenses
Spotify is a registered trademark of Spotify AB.
Wi-Fi is a registered trademark of Wi-Fi Alliance®.
Bose, Bose Home Speaker, Bose Music, and the Bose Music logo are trademarks of Bose Corporation.
Bose Corporation Headquarters: 1-877-230-5639
©2019 Bose Corporation. No part of this work may be reproduced, modified, distributed or otherwise used without
prior written permission.

CONTENTS
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WHAT’S IN THE BOX
Contents ............................................................................................................................. 11
SPEAKER PLACEMENT
Recommendations.......................................................................................................... 12
POWER
Connect the speaker to power.................................................................................. 13
Network standby............................................................................................................. 13
Manually set the speaker to network standby ............................................ 13
BOSE MUSIC APP SETUP
Download the Bose Music app.................................................................................. 14
EXISTING BOSE MUSIC APP USERS
Add the speaker to an existing account................................................................ 15
Connect to a dierent Wi-Fi®network................................................................... 15
SPEAKER CONTROLS
Speaker functions........................................................................................................... 17
Media playback and volume............................................................................... 17
Voice assistant controls................................................................................................ 18
Presets ............................................................................................................................... 18

CONTENTS
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VOICE ASSISTANT
Voice assistant options................................................................................................. 19
Set up your voice assistant ......................................................................................... 19
Access Alexa..................................................................................................................... 20
Use your voice ......................................................................................................... 20
Use the speaker controls ..................................................................................... 21
Access your Google Assistant ................................................................................... 22
Use your voice ......................................................................................................... 22
Use the speaker controls ..................................................................................... 23
Play audio with your Google Assistant .................................................................. 24
Choose a default audio service......................................................................... 24
PRESET PERSONALIZATION
Set a Preset ....................................................................................................................... 25
Play a Preset ..................................................................................................................... 25
BLUETOOTH®CONNECTIONS
Connect a mobile device ............................................................................................ 26
Disconnect a mobile device........................................................................................ 27
Reconnect a mobile device......................................................................................... 27
Connect an additional mobile device ..................................................................... 27
Clear the speaker device list....................................................................................... 27
STREAM AUDIO WITH AIRPLAY
Stream audio from the Control Center................................................................... 28
Stream audio from an app .......................................................................................... 28
WIRED CONNECTIONS
Connect an audio cable................................................................................................ 29

CONTENTS
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SPEAKER STATUS
Wi-Fi status ....................................................................................................................... 30
Bluetooth connection status ...................................................................................... 31
AUX status......................................................................................................................... 31
Voice Assistant status ................................................................................................... 32
Microphone o light.............................................................................................. 32
Media playback and volume....................................................................................... 33
Update and error status............................................................................................... 33
ADVANCED FEATURES
Update the speaker........................................................................................................ 34
Disable/enable Wi-Fi ..................................................................................................... 34
CARE AND MAINTENANCE
Clean the speaker........................................................................................................... 35
Replacement parts and accessories........................................................................ 35
Limited warranty............................................................................................................. 35
TROUBLESHOOTING
Try these solutions first ................................................................................................ 36
Other solutions ................................................................................................................ 36
Reset the speaker ........................................................................................................... 40
Restore the speaker network and audio settings...................................... 40

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WHAT’S IN THE BOX
CONTENTS
Confirm that the following parts are included:
Bose Home Speaker 300 Power supply
AC power adapters*
* May ship with multiple AC power adapters. Use the power adapter for your region.
NOTE: If any part of the product is damaged, do not use it. Contact your authorized
Bose dealer or Bose customer service.
Visit: worldwide.Bose.com/Support/HS300

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SPEAKER PLACEMENT
RECOMMENDATIONS
• Do NOT place the speaker on top of audio/video equipment (receivers, TVs, etc.), or
any other object that may generate heat. Heat generated by these items may result
in poor speaker performance.
• Do NOT place any objects on top of the speaker or in front of your speaker.
• To avoid interference, keep other wireless equipment 1 – 3 ft. (0.3 – 0.9 m) away
from the speaker.
• Place the speaker outside of and away from metal cabinets and direct heat sources.
• Place the speaker so that the rubber feet are on a stable and level surface.
• Make sure there is an AC (mains) outlet nearby.

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POWER
CONNECT THE SPEAKER TO POWER
1. Connect the power cord into the power port on the back of the speaker.
2. Plug the power adapter into an AC (mains) power outlet.
The speaker powers on and the light bar glows solid amber.
NETWORK STANDBY
The speaker transitions to network standby when audio has stopped and you have
not tapped any buttons or talked to your voice assistant for 20 or more minutes. To
wake the speaker from network standby:
• Tap any button on the speaker.
• Play or resume audio using your mobile device or using the Bose Music app.
• Talk to Amazon Alexa or your Google Assistant.
NOTE: To access your voice assistant in network standby, make sure the speaker is set
up using the Bose Music app and the microphone is on (see page 19).
Manually set the speaker to network standby
Tap and hold the Play/Pause button Funtil the light bar fades to black.

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BOSE MUSIC APP SETUP
The Bose Music app lets you set up and control the speaker from any mobile device
such as a smartphone or tablet.
From the app, you can stream music, set and change presets, add music
services, explore internet radio stations, configure Amazon Alexa or your Google
Assistant, and manage speaker settings.
NOTE: If you have already created a Bose Music account in the Bose Music app for
another product, see “Add the speaker to an existing account” on page 15.
DOWNLOAD THE BOSE MUSIC APP
1. On your mobile device, download the Bose Music app.
2. Follow the app instructions.

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EXISTING BOSE MUSIC APP USERS
ADD THE SPEAKER TO AN EXISTING ACCOUNT
1. In the Bose Music app, from the My Bose screen, tap H.
NOTE: To return to the My Bose screen, tap Zin the top-left corner of the screen.
2. Follow the app instructions.
CONNECT TO A DIFFERENT WI-FI NETWORK
Connect to a dierent network if your network name or password has changed, or if
you want to change or add another network.
1. On the speaker, press and hold the AUX button and the Play/Pause button Funtil
the light bar glows amber.
2. On your mobile device, open your Wi-Fi settings.
3. Select Bose Home Speaker 300.
4. Open the Bose Music app, and follow the app instructions.
NOTE: If the app doesn’t prompt you to set up your speaker, tap the My Bose icon
in the top-left corner. Tap Hto add your product.

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SPEAKER CONTROLS
Volume up
Volume down
Play/Pause
Action button
(see page 20)
Preset buttons
(see page 25)
Microphone
o button
(see page 20)
AUX button
(see page 29)
Bluetooth
button
(see page 26)

SPEAKER CONTROLS
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SPEAKER CONTROLS
SPEAKER FUNCTIONS
Speaker controls are located on the top of the speaker.
NOTE: You can also control your speaker using the Bose Music app.
Media playback and volume
Volume up
Volume down
Play/Pause
FUNCTION WHAT TO DO
Play/Pause Tap F.
The sides of the light bar glow solid white until audio resumes.
Skip forward Double-tap F.
Skip backward Triple-tap F.
Volume down Tap z.
NOTE: To quickly decrease the volume, tap and hold z.
Volume up Tap H.
NOTE: To quickly increase the volume, tap and hold H.

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SPEAKER CONTROLS
VOICE ASSISTANT CONTROLS
The Action button band Microphone o button nare used to control
Amazon Alexa (see page 21) or your Google Assistant (see page 23).
Action button
Microphone o
button
PRESETS
The speaker includes six presets that you can set to play audio from your favorite
music services. Once set, you can access your music at any time, with a simple touch
of a button or by using the Bose Music app.
Preset buttons
For more information about setting and using presets, see “Preset Personalization” on
page 25.

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VOICE ASSISTANT
VOICE ASSISTANT OPTIONS
You can program your speaker to quickly and easily access Amazon Alexa or the
Google Assistant.
NOTE: Amazon Alexa and the Google Assistant aren’t available in certain languages
and countries.
OPTIONS HOW TO USE
Amazon Alexa Use your voice and/or the Action button b
(see page 21).
Google Assistant Use your voice and/or the Action button b
(see page 23).
NOTE: You cannot set the speaker to access Amazon Alexa and your Google
Assistant at the same time.
SET UP YOUR VOICE ASSISTANT
Before you begin, make sure your mobile device and speaker are connected to the
same Wi-Fi network.
To set up your Voice Assistant, use the Bose Music app. You can access this option
from the Settings menu.
NOTE: When setting up your voice assistant, make sure you use the same audio
service account that you used in the Bose Music app.

VOICE ASSISTANT
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ACCESS ALEXA
This speaker is Amazon Alexa enabled. With Alexa, you can ask to play music, hear
the news, check the weather, control smart home devices, and more. Using Alexa on
your speaker is as simple as asking. Just ask or use the Action button band Alexa
responds instantly.
For more information about what Alexa can do, visit:
https://www.amazon.com/usealexa
NOTE: Alexa isn’t available in certain languages and countries.
Use your voice
Start with “Alexa,” then say:
THINGS TO TRY EXAMPLES OF WHAT TO SAY
Talk to Alexa What’s the weather?
Play audio
Play Beethoven.
NOTE: Amazon Music is set as the default music
service. To change the default music service,
use the Alexa app.
Control volume Turn the volume up.
Play from a specific audio service Play NPR on TuneIn.
Play on a specific speaker
Play funk in the living room.
NOTE: Make sure you say the speaker name you
assigned in the Bose Music app. If multiple
speakers have the same name, use the name
assigned in the Alexa app or change the
name in the Bose Music app.
Skip to the next song Alexa, next song.
Set a timer Set a timer for 5 minutes.
Discover more skills What new skills do you have?
Stop Alexa Stop.