Bristan WavePlus Dual Outlet Touchpad Mounting instructions
Installation Instructions
and User Guide
WavePlus Dual Outlet Touchpad
Models Covered:
All WavePlus Showers
Please keep this booklet for future
reference.
Installer, when you have read these
instructions please ensure you leave
them with the user.
2Need help? Give us a call on 0330 026 6273 and speak to one of our trained advisors.
Contents
Welcome to your new Bristan Digital Electronic Mixer Shower, featuring a
contemporary design, wired electronic controller and digital mixing unit.
Bristan’s Digital Electronic Mixer Shower has been designed to be easy to
install and use. It has also been designed and tested in the UK to all of the
relevant British Standards.
These instructions are for your guidance to a safe and successful installation,
so please read them thoroughly and retain for future reference.
We recommend the installation is carried out by a suitably qualified person
and must conform with current I.E.E Wiring Regulations (BS7671) and
Building Regulations (Part P and Part G).
Contents
• Important Safety Information 3
• Specifications 4
• Water Requirements 5
• Water Connections 6
• Electrical Requirements 7
• Installation - Mixer Unit 8
• Installation - Wall Outlet 9
• Installation - Interface Unit 9
• Operating the Shower 10-11
• System Set Up 12
• General Cleaning 13
• System - Misc 13
• Maintenance 14
• Alarms 15
• Spare Parts 15
• Guarantee 16
• Remove all packaging and check
the contents for damage before
starting any installation.
• Fitting isolation valves to the
inlet feeds is required as close as is
practical to the inlet connections for
ease of maintenance.
• Always switch o the power at
the consumer unit and isolate the
electrical supply before making any
electrical connections or if you have
to remove the cover of the Control
Panel.
• This product must not be modified
in any way as this will invalidate the
guarantee.
3
Need help? Give us a call on 0330 026 6273 and speak to one of our trained advisors.
Important Safety Information
• Please read these instructions
thoroughly and retain for future use.
• All products manufactured and
supplied by Bristan are safe provided
they are installed, used correctly
and receive regular maintenance in
accordance with these instructions.
• If you are in any doubt about your
ability to install this product safely
you must employ the services of
an experienced qualified plumber/
electrically qualified person.
• This Digital Electronic Mixer
Shower needs to be installed in
accordance with, and meet the
requirements of the Water Supply
(Water Fittings) Regulations 1999 and
Scottish Byelaws 2004.
Before starting any installation
please consider the following:
• Before drilling into walls, check
that there are no hidden electrical
wires, cables or water supply pipes.
This can be checked with the aid of an
electronic detector.
• Do not install this shower unit in a
room/environment without adequate
ventilation or an extractor fitted. This
is required to prevent condensation
forming within the unit.
• Do not operate the shower unit if
the shower head or spray hose has
been damaged or is blocked.
• Do not block the flow of water
from the shower head, by placing it
(smothering it) on your hand or any
other part of your body or foreign
object.
Warning: Before installing the
new Digital Electronic Mixer
Shower it is essential that you
thoroughly flush through the
pipe work in order to remove any
remaining swarf, solder, etc.
Failure to carry out this
procedure could cause problems
or damage to the workings of
the Mixing Valve.
• Do not operate the shower if
the water stops flowing during
use or if the water is leaking from
the Mixing Valve itself. Turn o at
the mains electrical supply and refer
to the Troubleshooting section or
contact Bristan Customer Services on
0330 026 6273.
Warning: Do not operate this
product if you suspect it is
frozen. Do not site the Mixing
Valve where it might be
subjected to freezing conditions.
4Need help? Give us a call on 0330 026 6273 and speak to one of our trained advisors.
Specifications
5°C
28°C
Pressure
BAR
6.0
8.0
10.0
0
4.0
2.0
1.0
5.0
4.0
3.02.0
48°C
65°C
Heavy
Commercial
Maximum Static Pressure:
1.0 Pa (10.0 bar)
Inlet Water Temperature
1/2” BSP
Male Threaded
1/2” BSP
Male Threaded
Min: 0.1 MPa
( 1 bar)
Max: 0.6 MPa
(6.0 bar)
Working Pressures
Inlet Connection
Cold Water
Supply
Tools You’ll Need
Pack Contents
Cross-head Screwdriver
Pencil Drill
Pipe Cutter
PliersPipe & Wire Detector
Spirit Level
Pressure
BAR
0
Specifications
Hot Water
Supply
Light
Commercial
Recommended Usage
Healthcare
Domestic
Measurements
1.2mm Hex Key
Silicone Gun
Safety Glasses
Adjustable
Spanner
Outlet Connection
215
115
45
58163
19
99
x1
x1
x2
x2
x1
x1
5
Hose
Retainer
Bath
Spillover
Leverl
Shower Tray
Spillover Level
Minimum
20mm
Between
Showerhead
& Spillover
Wall Outlet
Controller
Need help? Give us a call on 0330 026 6273 and speak to one of our trained advisors.
Water Requirements
This fitting needs to be installed in accordance
with the following Installation Requirements
and Notes (IRN) to ensure they meet the
requirements of the Water Supply (Water
Fittings) Regulations 1999 and the Scottish
Byelaws 2014.
The fitting shall be installed so that its outlet
discharges above the spill-over level of any fixed
appliance as indicted on the illustration to the
right.
For backflow protection in premises or
installations up to, and including Fluid Category
3 and 5.
The vertical distance of the outlet above the
spill-over level shall be not less than 20mm or
twice the diameter of the inlet pipe to the fitting,
which ever is the greater. If the fitting cannot be
installed as indicated it shall be installed with a
backflow prevention arrangement suitable for
the Fluid Category.
If the shower is to be installed in a hard water area, we recommend that an in-line scale
inhibitor is fitted which will prolong the life of the shower. Please refer to your supplier
for advice.
Maximum ambient temperature: 40°C.
A minimum working inlet pressure of 0.1MPa (1bar) at a minimum flow rate of 10 litres
per minute is recommended for full performance.
The maximum static inlet pressure must not exceed 1.0MPa (10bar).
The shower must be connected to a mains water supply only with a minimum working
inlet pressure of 0.1 MPa (1bar) at a minimum flow rate of 10 litres per minute. The
maximum static inlet pressure must not exceed 1.0MPa (10bar).
If it is intended to operate the shower at pressures above the maximum stated, a suitable
pressure reducing valve (PRV) should be used.
Water regulations stipulate that the shower head be ‘constrained by a fixed or sliding
attachment (hose retainer) so that it can only discharge water at a point not less than
20mm above the spill over level of the bath or shower tray or other fixed appliance.
If a shower head can sit within a bath, basin or shower tray, you must fit a double check
valve in the supply pipe work to prevent back siphonage. If the shower head can sit
within a WC then the air gap should be a type AUK3 not less than 20mm or twice the
diameter of the inlet pipe to the fitting, whichever is the greater.
As this shower unit is already supplied with a single check valve pre-fitted in each water
supply inlet, a further single check valve would be required in such a situation, fitted in
each water supply as close as possible to the existing check valves.
Warning: The shower must not be installed in an area subject to freezing
conditions. Do not use if you suspect the shower is frozen, this will damage the
shower unit.
6Need help? Give us a call on 0330 026 6273 and speak to one of our trained advisors.
Water Connections
Plumbing Connections
Warning: Do not solder within 300mm of the Mixing Valve or allow solder or
flux to fall onto the casing.
Important: An additional independent stop valve complying with the current
water regulations must be fitted in the mains water supply as a means of
isolating the supplies to the Mixing Valve for servicing and/or maintenance
work.
It is essential that all pipe work is flushed through to remove debris and
swarf that could otherwise damage the unit. Once the pipe work has been
flushed through, turn o the water supplies at the stop/service valves.
The supplied filter washers supplied must be fitted into both inlets.
The connecting pipe work must present 1/2 BSP connectors to the male thread on
the inlet connections.
Important: The pipe work must run as straight as possible to the Mixing Valve
minimising 90º angled bends as this could aect the inlet pressure to
the Mixing Valve reducing performance.
Pumped Inputs
It is possible to use a pump to boost a low pressure system to meet the inlet
requirements.
Note: The pump must be a Bristan Twin-End Negative Head Pump - ST NHPUMP
18TN.
Pump installation must be in accordance with the Fitting Instructions supplied with
the pump.
The Negative Head Pump is required to maintain the 0.5 bar minimum static
pressure requirement.
7
Need help? Give us a call on 0330 026 6273 and speak to one of our trained advisors.
Electrical Requirements
Power Rating: 240V AC / 12V DC
The Electrical Installation and Circuit Protection of this shower must comply with
current I.E.E Wiring Regulations (BS 7671) and Building Regulations (Part P).
All products manufactured and supplied by Bristan are safe provided they are
installed, used correctly and receive regular maintenance in accordance with these
instructions.
This product must not be modified in any way as this will invalidate the guarantee.
Ensure an electric socket is near the place of installation and can be reached by the
power cord. If a socket needs to be installed, please seek the services of a qualified
electrician.
Warning: Only the power adaptor supplied
with this product must be used
If you are in any doubt about your ability to install this product safely please seek
the services of a qualified plumber.
8Need help? Give us a call on 0330 026 6273 and speak to one of our trained advisors.
Installation - Mixer Unit
Hot Cold
Out
Mounting
Insert the filters &Insert the filters &
connect the waterconnect the water
supplies.supplies.
ConnectConnect
outletoutlet
feed.feed.
Plug powerPlug power
supply cable intosupply cable into
power socket &power socket &
mixer unit. Plugmixer unit. Plug
in the interfacein the interface
unit cable.unit cable.
Find a suitable place for the mixerFind a suitable place for the mixer
unit. It must be no further than 1.2munit. It must be no further than 1.2m
away from a socket & noaway from a socket & no
further than 3m from where thefurther than 3m from where the
interface unit will be installed.interface unit will be installed.
Mark hole & drill, fix the mixer unit toMark hole & drill, fix the mixer unit to
surface using suitable screwssurface using suitable screws
(not supplied).(not supplied).
Slide spadeSlide spade
connectors ontoconnectors onto
each solenoid.each solenoid.
The connectorsThe connectors
come in thecome in the
following pairings:following pairings:
Grey & BlueGrey & Blue
Purple & BrownPurple & Brown
4
3
2
1
56
REMEMBER
To flush the
pipe work
before
connecting
Connect theConnect the
outlet feed tooutlet feed to
a T-piece (nota T-piece (not
supplied) & runsupplied) & run
the pipe work tothe pipe work to
elbows.elbows. Connect solenoidConnect solenoid
valves.valves.
REMEMBER
To chase the
cables down
the wall to
interface unit.
REMEMBER
Mixer unit must
be installed
flat on floor or
on a wall with
outlets facing
down
IMPORTANT
Rear access
will be required
for future
service and
maintenance.
IMPORTANT
Fit isolation
valves for
future service
and
maintenance.
IMPORTANT
Make sure to
fit the spade
connectors
in the correct
pairings.
9
Need help? Give us a call on 0330 026 6273 and speak to one of our trained advisors.
Installation - Wall Outlet
Choose the location for the wall
outlet and create a
25-30mm hole in the wall.
Ensure your shower accessories
have enough reach from that
position.
Screw the wall outlet into
the 1/2” female connection,
using a suitable thread sealant
ensuring the rubber seal is fitted
to the back of the wall outlet.
Fitting a 1/2” female
connection at the hole
in the wall
(not supplied).
Installation - Interface Unit
Install the outletInstall the outlet
andand
finish the wallfinish the wall
surface. Oncesurface. Once
finished,finished,
silicone aroundsilicone around
the Interface unit.the Interface unit.
2
1Install suitable batonsInstall suitable batons
(if required) into the(if required) into the
cavity. Punch out section incavity. Punch out section in
top left for the cable.top left for the cable.
Thread interface cableThread interface cable
through hole & plug intothrough hole & plug into
Interface unit.Interface unit.
Interface unit
can be fixed
between tiles
& siliconed
into place
4
3
Mark the position of theMark the position of the
mounting box; drill, plugmounting box; drill, plug
hole to suit & fixhole to suit & fix
using suitable screws.using suitable screws.
(Not supplied)(Not supplied)
Fix the Interface unitFix the Interface unit
to the mounting boxto the mounting box
by tightening grubby tightening grub
screws with 1.2mmscrews with 1.2mm
hex key.hex key.
10 Need help? Give us a call on 0330 026 6273 and speak to one of our trained advisors.
Operating the Shower
When using the
interface ensure you
press in the centre
and using the tip of
finger.
On Mode
1. Pause/Memory Setting -
Press once to pause for 5 minutes, for memory setting press and hold.
2. Increase Flow Rate - To increase the flow rate by 1lpm press once, to
continuously increase the flow rate press and hold.
3. Decrease Flow Rate - To decrease the flow rate by 1lpm press once, to
continuously decrease the flow rate press and hold.
4. Increase Temperature - To increase the temperature by 1°C press the red
droplet once, to continuously increase the temperature press and hold.
5. Decrease Temperature - To decrease the temperature by 1°C press the blue
droplet once, for a cold water shower press and hold.
6. Change Outlet - Press on the desired button to change outlet option.
1.
5.
3.
2.
4.
6.
NOTE
When the
shower is one
the
interface unit
will be lit up.
11
Need help? Give us a call on 0330 026 6273 and speak to one of our trained advisors.
Operating the Shower
When using the
interface ensure you
press in the centre
and using the tip of
finger.
Standby Mode (User Setting Memory/Cleaning)
1. Start/Warm Up Mode/Main User - Press once, for start up with current
supply temperatures. Press and hold to allow the shower to warm up to preset
Master temperature. Press the button again for the shower to start.
2. Factory Reset - Press and hold to return memory functions to factory
settings.
3. User Presets - Select which user preset you wish to use, then press the
button to start the shower with this preset.
4. System Setup - Press and hold to connect outlets to control panel.
5. Cleaning - Press and hold for cleaning process.
6. Thermal Disinfection - Press and hold for thermal disinfection process.
6.
4.
2.
5.
3.
1.
IMPORTANT
System Setup
is mandatory
before first use
of shower.
NOTE
When the
shower is o
the interface
unit will not be
lit up.
12 Need help? Give us a call on 0330 026 6273 and speak to one of our trained advisors.
System Set Up
2
User Customisation
User Customisation - Master
User Customisation
User Customisation - Optional
1 2 3
3
1
1
Ensure the shower is in standby mode & hold theEnsure the shower is in standby mode & hold the
01 button for 6 seconds.01 button for 6 seconds.
A 5 second countdown will appear before the process starts.A 5 second countdown will appear before the process starts.
2
Select the desired flow,Select the desired flow,
temperature & outlet.temperature & outlet.
Select the desired flow,Select the desired flow,
temperature & outlet.temperature & outlet.
Without selecting a user preset,Without selecting a user preset,
switch the shower on.switch the shower on.
Press & hold the Start button untilPress & hold the Start button until
the control keys light up to savethe control keys light up to save
settings.settings.
Press & hold the Start button untilPress & hold the Start button until
the control keys light up to savethe control keys light up to save
settings.settings.
During the process, theDuring the process, the
Start button will flashStart button will flash
as dierentas dierent
outlets are enabled.outlets are enabled.
Once finished, theOnce finished, the
Start button will stayStart button will stay
lit. Press the Startlit. Press the Start
button to turn thebutton to turn the
shower on andshower on and checkcheck
the touchscreen hasthe touchscreen has
the correct number ofthe correct number of
outlets enabled.outlets enabled.
On Standby mode,On Standby mode,
select which userselect which user
preset you wish topreset you wish to
customise, thencustomise, then
switch the showerswitch the shower
on.on.
13
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System - Misc
2Clean filters underClean filters under
cold running watercold running water
& reverse step 1.& reverse step 1.
Filters
General Cleaning
1
Isolate the waterIsolate the water
supplies & unscrewsupplies & unscrew
connections.connections.
Remove bothRemove both
filters.filters.
Do not use abrasive cleaners or solvents to clean this unit. The interface unit should
be cleaned with a soft, clean, damp cloth.
1 2
IMPORTANT
Isolate the
water supply
before
starting!
1 2 3
Reset
Security Lock
Factory Presets
Whilst on Standby mode, pressWhilst on Standby mode, press
and hold the top button toand hold the top button to
factory reset.factory reset.
The control keys will light up toThe control keys will light up to
confirm that the control panel hasconfirm that the control panel has
been factory reset.been factory reset.
1 2 3
The light around the Start/MainThe light around the Start/Main
User button will disappear toUser button will disappear to
confirm the Touchpad is locked.confirm the Touchpad is locked.
Press the user preset buttons in thePress the user preset buttons in the
same order to unlock the Touchpad.same order to unlock the Touchpad.
On Standby mode, press the user presetOn Standby mode, press the user preset
buttons in the following order to lockbuttons in the following order to lock
the Touchpad.the Touchpad.
1 2 3
User Temperature Flow Rate
Master 38°C 12lpm
1Cold Water 12lpm
236°C 12lpm
340°C 12lpm
NOTE
You will need
to lock the
Touchpad in
order to clean.
14 Need help? Give us a call on 0330 026 6273 and speak to one of our trained advisors.
Maintenance
2
2
Thermal Disinfection
Monthly Cleaning Program
1
1Whilst on StandbyWhilst on Standby
mode,mode, press andpress and
hold the middle userhold the middle user
button to begin thebutton to begin the
cleaning function.cleaning function.
A 5 secondA 5 second
countdown willcountdown will
appear before theappear before the
process starts.process starts.
Whilst on StandbyWhilst on Standby
mode,mode, press andpress and
hold the right userhold the right user
button to begin thebutton to begin the
thermalthermal
disinfection function.disinfection function.
A 9 secondA 9 second
countdown willcountdown will
appear before theappear before the
process starts.process starts.
During the process, the Start buttonDuring the process, the Start button
will flash whilst the hot buttonwill flash whilst the hot button
is illuminated.is illuminated.
Once finished, the Start buttonOnce finished, the Start button
will stay lit.will stay lit.
During the process, the Start buttonDuring the process, the Start button
will flash whilst the cold buttonwill flash whilst the cold button
is illuminated.is illuminated.
Once finished, the Start buttonOnce finished, the Start button
will stay lit.will stay lit.
NOTE
Press the
Start
button at any
time to cancel
cleaning.
NOTE
Press the
Start
button at any
time to cancel
disinfection.
15
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Alarms
Error Message Cause Recommended Action
AL1 displayed Cold water leakage. Run the Monthly Cleaning and Thermal Disinfection
Programs. If problem persists, replace device.
AL2 displayed Hot water leakage.
AL3 displayed Cold water supply failure. Check pipe work for any blockages and that water is
reaching the inlets. Clean filters and replace if necessary.
Check that the solenoid spade connectors are paired in
the correct colours: Grey & Blue; Purple & Brown.
If problem persists, please contact Customer Services.
AL4 displayed Hot water supply failure.
AL5 displayed Insucient hot water temperature.
Hot water needs to be at least 10°C higher than the user
set temperature. Check your hot water is functioning
correctly.
AL6 displayed Cold water temperature too high. Refer to the specification for Cold Water requirements.
Check your cold water is functioning correctly.
AL7 displayed Temperature sensor malfunction. Contact Customer Services to replace the product.
AL8 displayed Low set point for saturation
Check your hot water is functioning correctly and
heating to the correct temperature. If correct, check
if the problem occurs on another outlet. If the other
outlet works, check that there are no devices e.g. flow
regulators impeding flow to the problem outlet.
AL9 displayed Thermal Disinfection interruption
Check pipe work for any blockages and that water is
reaching the inlets. Clean filters and replace if necessary.
If problem persists, please contact Customer Services.
AL10 displayed Warm Up Error - the flow rate/set
temperature couldn’t be reached Check your hot water is functioning correctly and
heating to the correct temperature. If correct, repeat the
process.
AL11 displayed Bath Fill error - the set temperature has
not been reached.
AL12 displayed Hot water transducer failure Try re-starting the device.
Check that the solenoid spade connectors are paired in
the correct colours: Grey & Blue; Purple & Brown.
If the problem persists, replace the device.
AL13 displayed Cold water transducer failure
AL14 displayed Freezing risk
The system has detected that the cold water
temperature is lower than 5°C. Increase the cold water
supply temperature.
ER1 displayed Communication error.
Check condition of cables and connectors. If problem
persists, it may be due to interference in the network.
Try connecting to another power point.
Spare Parts
To replace any spare parts for your shower why not scan the QR code
and search for your product.
At Bristan, we want to make things as easy as possible for our customers.
That’s why we oer solid guarantees on all our products, eective from the
date of purchase, to give you peace of mind.
To start your free guarantee simply scan the QR code and register
your product. Alternatively visit www.bristan.com/register.
For any other queries, please call our Customer Service on 0330 026 6273
where our expert team of advisors will be able to oer you any help and advice.
For full guarantee terms and conditions visit www.bristan.com/guarantees.
Guarantee
Bristan Group Ltd.
Birch Coppice Business Park
Dordon
Tamwor th
Staordshire
B78 1SG
Web: www.bristan.com
Email: enquire@bristan.com
Issue: B
Part Number: WVP DVO BC
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