British Gas EnergySmart Installation instructions

britishgas.co.uk/energysmart
EnergySmart™ monitor
user instructions

Your new EnergySmart™
monitor has arrived
It’s a great way to learn how to use less electricity and save
money, and just one of the ways British Gas helps you look after
your world. Put your EnergySmart™ monitor somewhere easy to
see to keep track of your electricity usage, and you’ll soon start
to see how simple changes like turning off the lights, or boiling
less water in the kettle mean less electricity is being used.
For more energy saving tips and videos to help you get your
EnergySmart™ monitor up and running, visit
britishgas.co.uk/monitor
Remember, using less electricity means more money saved, and
helps to reduce your home’s carbon footprint too.

Some important things you
should know
It is important to observe some simple safety precautions when using
this product. Safe operation of the monitor is compromised if used in a
manner not specified by the manufacturer.
The EnergySmart™ monitor is easy to install, without the need for a
qualified electrician. There is no need to open fuse boxes or to connect
or disconnect any cabling. It is designed for internal use only.
When fitting the sensor, if the cables going into your electricity meter
look perished (cracked, burned, or bare copper), loose, wet, or you
have any doubts about their condition, do not install the sensor and
contact a qualified electrician. Don’t force the sensor onto the cable if
the cable diameter appears to be too big.
Keep all components away from heat, flames, steam and extreme cold.
Disconnect before cleaning and do not immerse in water or other
liquids. Please contact British Gas if any components appear damaged
or faulty. Our contact details appear at the back of this booklet.
Do not attempt to open, repair or service any part of the monitor
yourself. If the monitor gets broken, take special care not to touch the
liquid crystals in the screen.
To protect the environment, please recycle this product at the end of
its life at your local recycling centre. You can find where that is at
recycle-more.co.uk
The Waste Electrical or Electronic Equipment (WEEE) directive means
the UK has to collect and environmentally dispose of as many of these
items as possible. We’re committed to that programme and help to
fund a national network of WEEE local authority recycling centres.
RoHS compliant. This product complies with RoHS regulations,
ensuring that it contains acceptable levels of hazardous chemicals for
home use.
CE approved. This product has passed the appropriate quality
assurance tests.

In your box
Power supply
The power supply comes in two easy-to-assemble pieces.
It powers the monitor directly from the mains.
Monitor
The monitor shows your energy use in real time.
The monitor is mains powered.
Sensor
The sensor clips around the mains electricity cable that
comes into your meter to measure the energy you are
using. Please read the safety notice in this booklet and fit
the sensor according to the set up instructions in this guide.
Transmitter
The transmitter sends the energy measured by the sensor
wirelessly to the monitor.

4. Plug it in
4 easy steps to install
1. Attach the sensor 3. Assemble the power supply
2. Activate the transmitter
battery tab
flashing
red light
Identify the live mains cable going into
your electricity meter (it will be brown, red
or have ‘L’ on it).
Clip the sensor around the mains live
cable. You should hear a click to indicate
the sensor has been tightly closed.
Plug in the other end of the sensor cable
underneath the transmitter.
Open the transmitter by pressing the
button on the back and pulling the outer
cover away. Remove the battery tab. The
red light will flash to show the unit is
working.
Put the plug into a mains socket and
insert the black power cable into your
monitor. The monitor will light up and ask
you to enter the correct year, month, day
and time. Use the and buttons to
change values and the Obutton to save.
Now you are ready to start using your
monitor. You may want to set the monitor
for your particular tariff and budget,
please see the frequently asked questions
for help with this.
Insert and twist clockwise to clip the pins
to the power supply. You will hear a small
click when the two lock correctly.

Start using your
EnergySmart™ monitor
Signal strength
Battery indicator
Speedometer
Tariff
Temperature
Upper digits
Lower digits
Budget bar
Signal strength
Shows the signal strength of the transmitter.
Battery indicator
Flashes when the batteries in the transmitter are low.
Speedometer
Shows your current rate of consumption in kW.
Tari
If you have more than one tariff for your electricity (i.e. Economy 7 customers) then
the light bulb symbols will show you which tariff rate is being used.
Temperature
Shows you the room temperature where your monitor is placed. The temperature
is only shown after the monitor has been switched on for 30 minutes.
Upper digits
Shows your current rate of consumption in cost, carbon or kW.
Lower digits
Shows the total energy consumed or the budget for the chosen time period.
Budget bar
Shows if you are predicted to be over or under your budget for the time period.

Navigation and settings
Left and right buttons
Use the and buttons to view different periods of use. You can see consumption
for today, yesterday, this week, last week, this month and last month.
Middle O button
To change units, press the Obutton to view the power and energy
in cost, carbon or kW. Another press of the Obutton presents your budget for the
selected time period on the lower digits.
Settings
Enter the settings menu by pressing and holding the Obutton. Use the
and buttons to navigate to the required setting and press the Obutton to
confirm. When a setting flashes, it can be changed using the and buttons and
saved by pressing the Obutton.
BUDGET
TARIFF
DATE+TIME
BACKLIGHT
FINE-TUNE
Your budget is your monthly
electricity expenditure (e.g.
your direct debit amount) and is
used by the budget bar.
The default is £30,
please set this to your
own expenditure.
You have one or more
electricity tariffs that tell the
monitor how to calculate costs.
The default is a single
tariff of 12p. You can
set up to three tariffs
and a standing charge.
You can set your date and time. You can change year,
month, day and time.
Your monitor is always on, but
you can change when the
monitor is lit up by its backlight.
By default, your
backlight is always on
but you can set the
backlight to be timed.
This is an advanced feature if
you want to get more accurate
energy measurements from
your monitor.
See the fine-tune FAQ
in this booklet.
Setting What does it mean? What are the options?

Frequently asked questions
Where do I find my tariff information?
To help the electricity monitor do its job properly, you need to tell it how much you
currently pay for your electricity. To do this you will need to enter your tariff
information, which is the price you pay in pounds and pence per kilowatt hour.
Your electricity tariff information can be found by following these steps:
1. Log in to your online account .
2. Choose your energy, gas or electricity account by selecting the relevant 'manage
account' link.
3. You will be able to view your tariff, just below your current balance.
4. If you click on the 'see unit rates' link, you will see all your tariff information,
including the price you are paying and any cancellation charges, if appropriate.
How do I set the tariff on my display?
In the settings menu select the TARIFF option. You can set up to three tariffs and
a standing charge. Use the and buttons to change the tariff value and O
button to save.
Most customers have a single unit rate (i.e. one tariff cost) and a standing change.
If you have an Economy 7 meter then you will need to add your second (night) tariff
rate so that your monitor displays daily costs accurately. More detail about
Economy 7 tariffs can be found in the help and advice section of our website.
Your monitor has the option for a 3rd tariff rate (however this is currently only a
useful option for a very small number of customers).
How do I set my consumption targets and budget?
In the monitor’s settings menu, select the BUDGET option. You enter your monthly
expenditure using the and buttons and
Obutton to save.
You can use the online tools in your electricity account to help you understand your
monthly energy usage and budget accordingly.
How do I turn my display unit off and back on?
Unplug your display unit from the mains power. To turn it back on simply plug your
display unit back into the mains power. Your display unit will store your settings,
tariff information and historical energy data but you will be asked to set the correct
date and time.
How much energy does the display unit use and how much does it cost?
Your display uses around 600mW of electricity, which equates to less than £1 per year.
I have no signal bars or load and my display is flashing. What does this mean?
This means that your display unit is not in range of your transmitter. The maximum
range of the display unit is 30 meters and the signal can be detected through two
walls. Try and situate your display unit closer to your transmitter.
Other reasons that the signal strength may be very weak or lost may be:
• Radio interference: This is unlikely in a home environment but if this does occur,
try moving the display unit away from any possible source of interference and
check there is no source of interference close to the sensor.
• The transmitter is located in a metal meter cabinet: the wireless connection
between the transmitter and display unit can be impacted when travelling
through metal.
How long is the transmitter battery life?
The battery life is over two years. When the battery indicator starts to flash on your
monitor’s screen you can replace the three AA batteries in the transmitter.
How do I turn off my display at night?
You can set the time when the display backlight is on or off. In the monitor’s settings
menu, select the BACKLIGHT option. Press the and buttons until TIMED is
shown and then press the centre button to save. You can then enter the DISP OFF
and DISP ON times. Note: Your display is always recording your consumption, even
when the backlight is off.
Why does the display unit sometimes show a different reading to my utility bill?
The electricity monitor provides a good indication of your approximate electricity
consumption, but is not intended to measure consumption with 100% accuracy.
Your electricity meter will continue to be used for billing purposes. However you can
fine tune your monitor using an advanced feature.
Fine-Tuning your electricity monitor
You can fine-tune your monitor to improve the accuracy of the energy consumption
it presents. This is done using the “FINE TUNE” setting from the menu.
Follow these steps:
1. Make a note of your meter reading
2. Make a note of your usage presented by your monitor (i.e. THIS WEEK = 100 kWh)
3. After a period of time (e.g. a week, the longer the better) take your meter and
display readings again
4. Calculate how many kWh you have used using the meter (i.e. meter reading 2 –
meter reading 2)
5. Calculate how many kWh your display thinks you have used.
6. Calculate your fine tune setting, this is the ratio of “kWh recorded by the meter
divided by kWh recorded by your display)
7. Enter this value in your monitor.
Why do I have a blank display unit?
If after following the set up process nothing appears on your display unit at all, you
may have a faulty component. Contact British Gas via email
energyeffi[email protected] or call us on 0800 048 0505
If you have a faulty monitor, please return to:
British Gas EnergySmart™
FREEPOST RSUS-BRYC-RRSR
Unit 7
Alexandria Drive
OL7 0QN
Please include your full name and address.
I want to move the electricity monitor to another property, how do I erase data?
Press and hold all three buttons on the monitor for 3 seconds.
You can install the monitor into your new house without needing to repair it, simply
attach the sensor and transmitter to your new electricity meter and then power on
the display.
How do I reset all the monitor data back to the original default settings?
Press and hold all three buttons on the monitor for 3 seconds.
How do I re-pair the monitor with the transmitter?
Monitors are automatically paired however if you are having paring issues then you
can manually re-pair the monitor and transmitter.
1. Press down the and buttons at the same time for 3 seconds
2. The screen will change to “paired’
3. Press and hold the
O button to enter ‘pairing mode’
4. Press the pair button on your transmitter
5. The monitor should then pair with the transmitter
When I first turn on my display, there is no temperature reported. Why?
The temperature is only shown after the monitor has been switched on for 30
minutes.

Where do I find my tariff information?
To help the electricity monitor do its job properly, you need to tell it how much you
currently pay for your electricity. To do this you will need to enter your tariff
information, which is the price you pay in pounds and pence per kilowatt hour.
Your electricity tariff information can be found by following these steps:
1. Log in to your online account .
2. Choose your energy, gas or electricity account by selecting the relevant 'manage
account' link.
3. You will be able to view your tariff, just below your current balance.
4. If you click on the 'see unit rates' link, you will see all your tariff information,
including the price you are paying and any cancellation charges, if appropriate.
How do I set the tariff on my display?
In the settings menu select the TARIFF option. You can set up to three tariffs and
a standing charge. Use the and buttons to change the tariff value and O
button to save.
Most customers have a single unit rate (i.e. one tariff cost) and a standing change.
If you have an Economy 7 meter then you will need to add your second (night) tariff
rate so that your monitor displays daily costs accurately. More detail about
Economy 7 tariffs can be found in the help and advice section of our website.
Your monitor has the option for a 3rd tariff rate (however this is currently only a
useful option for a very small number of customers).
How do I set my consumption targets and budget?
In the monitor’s settings menu, select the BUDGET option. You enter your monthly
expenditure using the and buttons and
Obutton to save.
You can use the online tools in your electricity account to help you understand your
monthly energy usage and budget accordingly.
How do I turn my display unit off and back on?
Unplug your display unit from the mains power. To turn it back on simply plug your
display unit back into the mains power. Your display unit will store your settings,
tariff information and historical energy data but you will be asked to set the correct
date and time.
How much energy does the display unit use and how much does it cost?
Your display uses around 600mW of electricity, which equates to less than £1 per year.
I have no signal bars or load and my display is flashing. What does this mean?
This means that your display unit is not in range of your transmitter. The maximum
range of the display unit is 30 meters and the signal can be detected through two
walls. Try and situate your display unit closer to your transmitter.
Other reasons that the signal strength may be very weak or lost may be:
• Radio interference: This is unlikely in a home environment but if this does occur,
try moving the display unit away from any possible source of interference and
check there is no source of interference close to the sensor.
• The transmitter is located in a metal meter cabinet: the wireless connection
between the transmitter and display unit can be impacted when travelling
through metal.
How long is the transmitter battery life?
The battery life is over two years. When the battery indicator starts to flash on your
monitor’s screen you can replace the three AA batteries in the transmitter.
How do I turn off my display at night?
You can set the time when the display backlight is on or off. In the monitor’s settings
menu, select the BACKLIGHT option. Press the and buttons until TIMED is
shown and then press the centre button to save. You can then enter the DISP OFF
and DISP ON times. Note: Your display is always recording your consumption, even
when the backlight is off.
Why does the display unit sometimes show a different reading to my utility bill?
The electricity monitor provides a good indication of your approximate electricity
consumption, but is not intended to measure consumption with 100% accuracy.
Your electricity meter will continue to be used for billing purposes. However you can
fine tune your monitor using an advanced feature.
Fine-Tuning your electricity monitor
You can fine-tune your monitor to improve the accuracy of the energy consumption
it presents. This is done using the “FINE TUNE” setting from the menu.
Follow these steps:
1. Make a note of your meter reading
2. Make a note of your usage presented by your monitor (i.e. THIS WEEK = 100 kWh)
3. After a period of time (e.g. a week, the longer the better) take your meter and
display readings again
4. Calculate how many kWh you have used using the meter (i.e. meter reading 2 –
meter reading 2)
5. Calculate how many kWh your display thinks you have used.
6. Calculate your fine tune setting, this is the ratio of “kWh recorded by the meter
divided by kWh recorded by your display)
7. Enter this value in your monitor.
Why do I have a blank display unit?
If after following the set up process nothing appears on your display unit at all, you
may have a faulty component. Contact British Gas via email
energyeffi[email protected] or call us on 0800 048 0505
If you have a faulty monitor, please return to:
British Gas EnergySmart™
FREEPOST RSUS-BRYC-RRSR
Unit 7
Alexandria Drive
OL7 0QN
Please include your full name and address.
I want to move the electricity monitor to another property, how do I erase data?
Press and hold all three buttons on the monitor for 3 seconds.
You can install the monitor into your new house without needing to repair it, simply
attach the sensor and transmitter to your new electricity meter and then power on
the display.
How do I reset all the monitor data back to the original default settings?
Press and hold all three buttons on the monitor for 3 seconds.
How do I re-pair the monitor with the transmitter?
Monitors are automatically paired however if you are having paring issues then you
can manually re-pair the monitor and transmitter.
1. Press down the and buttons at the same time for 3 seconds
2. The screen will change to “paired’
3. Press and hold the
O button to enter ‘pairing mode’
4. Press the pair button on your transmitter
5. The monitor should then pair with the transmitter
When I first turn on my display, there is no temperature reported. Why?
The temperature is only shown after the monitor has been switched on for 30
minutes.

Where do I find my tariff information?
To help the electricity monitor do its job properly, you need to tell it how much you
currently pay for your electricity. To do this you will need to enter your tariff
information, which is the price you pay in pounds and pence per kilowatt hour.
Your electricity tariff information can be found by following these steps:
1. Log in to your online account .
2. Choose your energy, gas or electricity account by selecting the relevant 'manage
account' link.
3. You will be able to view your tariff, just below your current balance.
4. If you click on the 'see unit rates' link, you will see all your tariff information,
including the price you are paying and any cancellation charges, if appropriate.
How do I set the tariff on my display?
In the settings menu select the TARIFF option. You can set up to three tariffs and
a standing charge. Use the and buttons to change the tariff value and O
button to save.
Most customers have a single unit rate (i.e. one tariff cost) and a standing change.
If you have an Economy 7 meter then you will need to add your second (night) tariff
rate so that your monitor displays daily costs accurately. More detail about
Economy 7 tariffs can be found in the help and advice section of our website.
Your monitor has the option for a 3rd tariff rate (however this is currently only a
useful option for a very small number of customers).
How do I set my consumption targets and budget?
In the monitor’s settings menu, select the BUDGET option. You enter your monthly
expenditure using the and buttons and
Obutton to save.
You can use the online tools in your electricity account to help you understand your
monthly energy usage and budget accordingly.
How do I turn my display unit off and back on?
Unplug your display unit from the mains power. To turn it back on simply plug your
display unit back into the mains power. Your display unit will store your settings,
tariff information and historical energy data but you will be asked to set the correct
date and time.
How much energy does the display unit use and how much does it cost?
Your display uses around 600mW of electricity, which equates to less than £1 per year.
I have no signal bars or load and my display is flashing. What does this mean?
This means that your display unit is not in range of your transmitter. The maximum
range of the display unit is 30 meters and the signal can be detected through two
walls. Try and situate your display unit closer to your transmitter.
Other reasons that the signal strength may be very weak or lost may be:
• Radio interference: This is unlikely in a home environment but if this does occur,
try moving the display unit away from any possible source of interference and
check there is no source of interference close to the sensor.
• The transmitter is located in a metal meter cabinet: the wireless connection
between the transmitter and display unit can be impacted when travelling
through metal.
How long is the transmitter battery life?
The battery life is over two years. When the battery indicator starts to flash on your
monitor’s screen you can replace the three AA batteries in the transmitter.
How do I turn off my display at night?
You can set the time when the display backlight is on or off. In the monitor’s settings
menu, select the BACKLIGHT option. Press the and buttons until TIMED is
shown and then press the centre button to save. You can then enter the DISP OFF
and DISP ON times. Note: Your display is always recording your consumption, even
when the backlight is off.
Why does the display unit sometimes show a different reading to my utility bill?
The electricity monitor provides a good indication of your approximate electricity
consumption, but is not intended to measure consumption with 100% accuracy.
Your electricity meter will continue to be used for billing purposes. However you can
fine tune your monitor using an advanced feature.
Fine-Tuning your electricity monitor
You can fine-tune your monitor to improve the accuracy of the energy consumption
it presents. This is done using the “FINE TUNE” setting from the menu.
Follow these steps:
1. Make a note of your meter reading
2. Make a note of your usage presented by your monitor (i.e. THIS WEEK = 100 kWh)
3. After a period of time (e.g. a week, the longer the better) take your meter and
display readings again
4. Calculate how many kWh you have used using the meter (i.e. meter reading 2 –
meter reading 2)
5. Calculate how many kWh your display thinks you have used.
6. Calculate your fine tune setting, this is the ratio of “kWh recorded by the meter
divided by kWh recorded by your display)
7. Enter this value in your monitor.
Why do I have a blank display unit?
If after following the set up process nothing appears on your display unit at all, you
may have a faulty component. Contact British Gas via email
energyeffi[email protected] or call us on 0800 048 0505
If you have a faulty monitor, please return to:
British Gas EnergySmart™
FREEPOST RSUS-BRYC-RRSR
Unit 7
Alexandria Drive
OL7 0QN
Please include your full name and address.
I want to move the electricity monitor to another property, how do I erase data?
Press and hold all three buttons on the monitor for 3 seconds.
You can install the monitor into your new house without needing to repair it, simply
attach the sensor and transmitter to your new electricity meter and then power on
the display.
How do I reset all the monitor data back to the original default settings?
Press and hold all three buttons on the monitor for 3 seconds.
How do I re-pair the monitor with the transmitter?
Monitors are automatically paired however if you are having paring issues then you
can manually re-pair the monitor and transmitter.
1. Press down the and buttons at the same time for 3 seconds
2. The screen will change to “paired’
3. Press and hold the
O button to enter ‘pairing mode’
4. Press the pair button on your transmitter
5. The monitor should then pair with the transmitter
When I first turn on my display, there is no temperature reported. Why?
The temperature is only shown after the monitor has been switched on for 30
minutes.

Contact information
If you have any questions on how to set up your EnergySmart™ monitor please go
to britishgas.co.uk/energysmart or contact us via email
energyeffi[email protected]
or call us on 0800 048 0505
If you have a faulty monitor, please return to:
British Gas EnergySmart™
FREEPOST RSUS-BRYC-RRSR
Unit 7
Alexandria Drive
OL7 0QN
Please include your full name and address.
The British Gas EnergySmart™ monitor is designed and
manufactured by GreenEnergyOptions.co.uk Ltd.
British Gas Trading Limited
Registered in England & Wales:
No 3078711. Millstream, Maidenhead Road, Windsor,
Berkshire SL4 5GD. britishgas.co.uk