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TroubleshootingWarranty
Brondell warrants that all products (excluding consumable items) shall be free from defects
in material and workmanship under normal use and service.
Warranties do not apply to products that are used for commercial, hospital or other non-residential
application.
Residential Warranties for LumaWarm Toilet Seat Products:
• 100% Coverage of all parts and labor for the first year from original date of purchase.
Exclusions and Limitations
3. BRONDELL is not responsible for the cost of removal, return and/or reinstallation of products.
This warranty does NOT apply to:
a)
Damage or loss which occurs during shipment.
b)
Damage or loss sustained through any natural or manmade causes beyond the control of
BRONDELL, including but not limited to fire, earthquake, floods, etc.
c)
Damage or loss resulting from sediments or foreign matter contained in a water system.
d)
Damage or loss resulting from negligent or improper installation including installation of a unit in a
harsh or hazardous environment.
e)
Damage or loss resulting from removal, improper repair, modification of the product, or improper
maintenance including damage caused by chlorine or chlorine related products.
4. This warranty gives you specific legal rights. You may have other rights which vary from state to state.
How to Obtain Service
To obtain your RMA number and locate the BRONDELL Service Center location nearest you,
call 1-888-542-3355.
1 Year Limited Warranty
Product Registration
To ensure you receive important warranty and product information, please register on-line at:
http://www.brondell.com/warranty, within 10 days of purchase.
1. BRONDELL warrants its products to be free from manufacturing defects under normal use and service.
This warranty is extended only to the ORIGINAL PURCHASER. This warranty does not apply to the Swash
line of products.
2. BRONDELL's obligations under this warranty are limited to repairs or replacement, at BRONDELL's
option, of products or parts found to be defective, provided that such products were properly installed and
used in accordance with instructions. BRONDELL reserves the right to make such inspections as may be
necessary in order to determine the cause of the defect. BRONDELL will not charge labor or parts in
connection with warranty repairs for the first full year from date of purchase.
THIS WRITTEN WARRANTY IS THE ONLY WARRANTY MADE BY BRONDELL. REPAIR OR REPLACEMENT
AS PROVIDED UNDER THIS WARRANTY SHALL BE THE EXCLUSIVE REMEDY AVAILABLE TO THE
PURCHASER. BRONDELL SHALL NOT BE RESPONSIBLE FOR LOSS OF USE OF THE PRODUCT OR FOR
OTHER INCIDENTAL, SPECIAL, FOR CONSEQUENTIAL DAMAGES OR EXPENSES INCURRED BY THE
PURCHASER OR FOR LABOR OR OTHER COSTS DUE TO INSTALLATION OR REMOVAL OR COSTS OF
REPAIRS BY OTHERS, OR FOR ANY OTHER EXPENSE NOT SPECIFICALLY STATED ABOVE. EXCEPT TO
THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTIES, INCLUDING THAT OF
MERCHANTABILITY, ARE EXPRESSLY LIMITED TO THE DURATION OF THIS WARRANTY. SOME STATES
DO NOT ALLOW LIMITATIONS, SO THE ABOVE LIMITATION AND EXCLUSION MAY NOT APPLY TO YOU.
To obtain repair service under this warranty, you must contact an authorized BRONDELL Service
Center to obtain an RMA (Return Merchandise Authorization) number. Proof of purchase in the form
of a copy of your original receipt must accompany the returned unit for the warranty to be valid. Take
or ship the unit pre-paid to the closest Brondell authorized service center along with your RMA number
and proof of purchase.