Brookstone ELITETOUCH BSTWS23 User manual

Outside of
Booklet Page
Inside of
Booklet Page
TABLE OF CONTENTS
Compliance Information...............................................................................1
Before You Begin...
Additional Warnings.................................................................................3
In the Box.................................................................................................3
Location of Controls.................................................................................4
Getting Started
Charging the Case....................................................................................5
Charging the Earbuds...............................................................................5
Powering ON/OFF.....................................................................................6
Bluetooth Pairing......................................................................................7
Playing Music...........................................................................................8
Controlling Playback.................................................................................8
Adjusting the Volume...............................................................................8
Phone Calls..............................................................................................8
Activating Siri® or Voice Assistant...........................................................9
Storage & Maintenance...........................................................................9
Specifications...........................................................................................9
Warranty Information..................................................................................10
Brookstone© trademark, name and logos are trademarks of BKST Brand
Holdings LLC and used under license.
Manufactured and Marked by Southern Telecom, Inc. under license.
Southern Telecom
Brooklyn, NY 11220 Model No.: BSTWS23
Printed in China
v1. 12-2020
ELITETOUCH
True Wireless Earbuds
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LITHIUM POLYMER BATTERY WARNINGS
This device contains a non-removable Lithium-Polymer battery. The battery must
be recycled or disposed of properly. Contact your local waste management office
for information on battery recycling or disposal.
Rating Label Definitions
FCC Information
This device complies with Part 15 of the FCC Rules.
Caution: Any changes or modifications not expressly approved could void the user's authority
to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
-- Reorient or relocate the receiving antenna.
-- Increase the separation between the equipment and receiver.
-- Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
-- Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
Radiation Exposure Information
This device has been evaluated to meet general RF exposure requirements. The device can be
used in portable exposure conditions without restriction.
Direct current symbol.
This symbol signifies the product must not be discarded as household waste,
and should be delivered to an appropriate collection facility for recycling. Proper
disposal and recycling helps protect natural resources, human health and the
environment.
This symbol signifies and declares that this equipment has battery charging
which complies with California CEC and energy efficiency.
This symbol signifies that this is a wireless device powered by Bluetooth®
technology. The Bluetooth® word mark and logos are registered trademarks
owned by Bluetooth SIG, Inc., used under license.
This symbol represents FCC Declaration of Conformity and compliance.
All product names, trademarks, and registered trademarks are property of their respective
owners. All company, product, and service names used in this document are for identification
purposes only. Use of these names, trademarks, and brands does not imply endorsement.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc.,
used under license.
LITHIUM POLYMER BATTERY WARNINGS
This device contains a non-removable Lithium-Polymer battery. The battery must
be recycled or disposed of properly. Contact your local waste management office
for information on battery recycling or disposal.
Rating Label Definitions
FCC Information
This device complies with Part 15 of the FCC Rules.
Caution: Any changes or modifications not expressly approved could void the user's authority
to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
-- Reorient or relocate the receiving antenna.
-- Increase the separation between the equipment and receiver.
-- Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
-- Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
Radiation Exposure Information
This device has been evaluated to meet general RF exposure requirements. The device can be
used in portable exposure conditions without restriction.
Warranty (cont’d)
NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,
ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE, OTHER THAN THOSE EXPRESSLY DESCRIBED ABOVE SHALL APPLY. DISTRIBU-
TOR FURTHER DISCLAIMS ALL WARRANTIES AFTER THE EXPRESS WARRANTY PERIOD
STATED ABOVE. NO OTHER EXPRESS WARRANTY OR GUARANTY GIVEN BY ANY PERSON,
FIRM OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BE BINDING ON DISTRIBUTOR.
REPAIR, REPLACEMENT, OR REFUND OF THE ORIGINAL PURCHASE PRICE - AT DISTRIBU-
TOR’S SOLE DISCRETION - ARE THE EXCLUSIVE REMEDIES OF THE CONSUMER. IN NO
EVENT WILL DISTRIBUTOR OR ITS MANUFACTURERS BE LIABLE FOR ANY INCIDENTAL,
DIRECT, INDIRECT, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES (SUCH AS, BUT
NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, BUSINESS, SAVINGS, DATA OR
RECORDS) CAUSED BY THE USE, MISUSE OR INABILITY TO USE THE PRODUCT. EXCEPT
AS STATED HEREIN, NO OTHER WARRANTIES SHALL APPLY. NOTWITHSTANDING THE
FOREGOING, CONSUMER’S RECOVERY AGAINST DISTRIBUTOR SHALL NOT EXCEED THE
PURCHASE PRICE OF THE PRODUCT SOLD BY DISTRIBUTOR. THIS WARRANTY SHALL
NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL CONSUMER WHO PURCHASED
THE PRODUCT AND IS NOT TRANSFERABLE.
Some countries, states or provinces do not allow the exclusion or limitation of incidental or
consequential damages or allow limitations on warranties, so limitation or exclusions may not
apply to you. This warranty gives you specific legal rights, and you may have other rights that
vary from state to state or province to province. Contact your authorized retailer to determine
if another warranty applies.
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Before You Begin...
READ THIS MANUAL CAREFULLY AND SAVE FOR FUTURE REFERENCE
To ensure safe and proper use, read all safety information before using the device. Only use
with manufacturer-approved batteries, chargers, accessories, and supplies.
• THIS DEVICE IS NOT A TOY, do NOT allow children or pets to use or play with this device.
• Do not disassemble, modify, or repair the device.
• Do not expose the device to extreme temperatures (heat or cold), open flames, humid, or
wet conditions.
• Do not submerge in water.
• Low power may cause poor Bluetooth connection or sound distortion.
• Do not overcharge battery.
• If using with a USB adapter, make sure the adapter is not damaged.
• Do not allow the USB port or the connectors of the supplied USB cable to be exposed to
dust, or water, or come into contact with any conductive materials such as liquids, metallic
powders, etc.
• The earbuds & charging case contain a built-in battery and should not be disposed of with
regular household waste. Please consult the local authorities on the correct way to dispose
of these devices.
• Always be aware of your surroundings when using the earbuds
• Never use earbuds while driving a vehicle, riding a bicycle, or operating anything that
requires your undivided attention
In the Box
• BSTWS23 - True Wireless Earbuds (L & R)
• Charging Case (x1)
• USB Type-C Charging Cable (x1)
• Instruction Manual (x1)
Location of Controls
USB-C
Charging Port
[Multi] Button
• Power On/Off
• Pause/Resume Playback
• Skip to Next Track
• Answer/End Phone Calls
• Reject Phone Calls
Earbuds
Activating Siri® or Voice Assistant
If you have Siri® or another voice assistant on your paired device, you can activate it using the
controls on the earbuds or the controls on your device.
• 2x Touch either earbud’s [Multi] button to activate voice assistant.
• 2x Touch either earbud’s [Multi] button to close voice assistant.
Storage & Maintenance
When not using the earbuds, it is recommended that they are stored away in the charging case
and placed in a safe, dry location, away from sources of water, light, heat, and dust. They are
best stored in an airtight box or bag (not included).
If the earbuds or case is dirty, wipe it down with a clean microfiber cloth. Do not clean with
water or any sort of cleaning liquid or detergent.
Specifications
TWS Earbuds
Bluetooth Ver.: 5.0
Bluetooth Range: 33 ft
Talk & Play Time: 3 hrs
Single Earbud Battery Capacity: 40 mAh
Charging Case
Charging Case Battery Capacity: 220 mAh
Case & Earbuds Charge Time: 1.5 hours
Input Type: USB-C
LED
Indicator
Charging
Case
(Bottom of Case)
LCD Display
Screen
Warranty Information
90-Day Limited Warranty
Territory: United States/Canada
LIMITED WARRANTY TO ORIGINAL CONSUMER
This product as supplied and distributed new by an authorized retailer is warranted by Southern
Telecom, Inc. to the original consumer purchaser against defects in materials and workman-
ship (“Warranty”) as follows:
To obtain warranty service:
• Visit our customer support portal: www.customersupport123.com
• Select the brand and model of your device
• Select “Service Request” and fill out the form to begin your inquiry
• Exchanges require dated proof of purchase from an authorized retailer
Your product will be repaired or replaced, at our option, for the same or similar model of equal
value if examination by the service center determines this product is defective. Products
received damaged as a result of shipping will require you to file a claim with the carrier.
Warranty service not provided
This warranty does not cover damage resulting from accident, misuse, abuse, improper
installation or operation, lack of reasonable care, unauthorized modification including software
modifications such as the installation of custom firmware. This warranty is voided in the event
any unauthorized person opens, alters or repairs this product. All products being returned to
the authorized service center for repair must be suitably packaged.
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Charging the Case
Insert the small connector of the included USB-C charging cable into the charging port on the
back of the charging case. Insert the larger connector into the USB port on a computer, or into
a 5V/1A USB adapter (not included) and plug into an electrical outlet.
The LCD display screen will display the
case’s charging progress while the case is
charging, and when it is finished charging.
The LCD display screen will also indicate the
case’s current battery level. Please recharge
the case when the battery is low.
Charging the Earbuds
Use the included charging case to protect and charge your earbuds.
To charge the earbuds, open the case. Place the
earbuds into the correct earbud charging ports. The
earbuds will automatically power OFF and begin
charging.
The LCD display screen will display the earbuds’
charging progress, and turn OFF when the earbuds
are fully charged.
Powering On/Off
Charge the case and earbuds fully before using.
• Remove the earbuds from the case to automatically power them ON. The earbuds’ LED
indicators will flash RED and BLUE. When both
earbuds are powered ON at the same time they will
automatically pair to each other after a few seconds,
and a tone will be heard indicating that they are
connected.
• Insert the earbuds into the case to automatically
power them OFF. The earbuds’ LED indicators will
quickly flash RED when they are powering OFF.
• The earbuds can also be powered ON and OFF by
touching + holding the earbuds’ [Multi] buttons for
2s. (power ON) or 4s. (power OFF).
Note: The earbuds will automatically power OFF if
they are not paired to a Bluetooth device after 3
minutes, or if the paired device is out of Bluetooth
range (10 m / 30 ft) for3 minutes.
Note: Either earbud can be used independently.
Bluetooth Pairing
1. Power the earbuds ON at the same time. The LED indicators on both earbuds will flash RED
and BLUE. After a few seconds, a tone should be heard, indicating that the earbuds have
connected to each other. If the earbuds don’t connect to each other, see the
troubleshooting section at the bottom of this page.
2. Open your device’s Bluetooth menu and select BSTWS23 when it appears.
3. Another tone will be heard, indicating that the earbuds are successfully connected to your
device. The LED indicators on both earbuds will turn OFF.
Playing Music
Make sure the earbuds are charged and properly connected to your Bluetooth-enabled device.
Playback, volume and phone functions can be controlled with your paired device or with the
earbuds, as indicated below:
Controlling Playback
• Touch the [Multi] button on either earbud to pause and resume audio playback.
• 3x Touch the left earbud to skip to the previous track.
• 3x Touch the right earbud to skip to the next track.
Adjusting the Volume
• Touch + hold the left earbud for 2 seconds to decrease volume.
• Touch + hold the right earbud for 2 seconds to increase volume.
Phone Calls
• Touch the [Multi] button on either earbud to answer an incoming phone call. Touch again to
end the phone call.
• 2x Touch the [Multi] button on either earbud for 1 second to reject an incoming phone call.
BSTWS23
Trouble Pairing the Earbuds to Each Other? Try these steps:
1. Place both earbuds back into the case to power them OFF.
2. You may need to go into your device’s Bluetooth settings and manually “Forget” one or both
of the earbuds, and turn your device’s Bluetooth OFF while the earbuds pair to each other.
3. Turn your device’s Bluetooth back ON if necessary, and follow the Bluetooth Pairing steps
above again.
(Bottom of Case)
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