Brookstone Neck and Shoulder Massager User manual

DEEP RELIEF FOR HARD-TO-REACH MUSCLES
Neck and Shoulder Massager

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TABLE OF CONTENTS
Warnings and Cautions .................................................... 2
Location of Parts and Controls ............................................ . 7
Using the Massager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Product Care and Maintenance ............................................10
Specifications ............................................................10
Troubleshooting ..........................................................10
Warranty.................................................................11

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CAUTION
The exclamation point within an equilateral triangle is intended to alert
the user to the presence of important operating and maintenance
(servicing) instructions in the literature accompanying the unit.
• TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER.
THERE ARE NO SERVICEABLE PARTS INSIDE.
• TO REDUCE THE RISK OF FIRE
OR ELECTRIC SHOCK, DO NOT EXPOSE THIS UNIT TO RAIN OR MOISTURE.
The lightning flash with arrow-head symbol within an equilateral triangle
is intended to alert the user to the presence of “dangerous voltage”
within the unit’s enclosure that may be of sufficient magnitude to
constitute a risk of electric shock.
IMPORTANT SAFETY INSTRUCTIONS
Read all instructions before using.
To reduce the risk of electric shock, this product has a polarized plug (one blade is
wider than the other). As a safety feature, this plug will fit in a polarized outlet only one
way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit,
contact a qualified electrician to install the proper outlet. Do not alter the plug in any
way.

DANGER
To reduce the risk of electric shock, burns, fire or injury:
1. Always unplug this massager from the electrical outlet immediately after use and
before cleaning.
2. Do not use while bathing or in a shower.
3. Do not place or store unit where it can fall or be pulled into a tub or sink.
4. Do not place, drop or submerge in water or other liquid.
5. Do not reach for unit that has fallen into water. Unplug it immediately.
6. Care should be taken so that objects do not fall and liquids are not spilled onto the
unit.
7. Never use pins or other metallic fasteners with this appliance.
8. Carefully examine the covering before each use. Discard the appliance if there are
any signs of deterioration such as cracking or blistering.
9. Keep dry—do not operate in a wet or moist environment.
10. Do not use wet hands to connect or disconnect the power plug from the electrical
outlet.
WARNING
To reduce the risk of burns, fire, electric shock, or injury to persons:
1. Close supervision is necessary when this appliance is used by, on or near children,
invalids or disabled individuals.
2. An appliance should never be left unattended while plugged in. Unplug when not
in use.
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3. Use this massager only for its intended use as described in this manual. Do not
use attachments not recommended by manufacturer.
4. For adult use only.
5. Consult your physician before using this massager.
6. IMPORTANT: Any individual who may: be pregnant or recently gave birth, has a
heart condition or a pacemaker, suffers from diabetes or other sensory
impairment, phlebitis and/or thrombosis, joint dysfunction, inflammation or injuries,
weak bones, osteoporosis, a high fever, an abnormal or curved spine, is at an
increased risk of developing blood clots, has pins/screws/ artificial joints or other
medical devices implanted in his/her body, is being treated for a medical condition
or physical injury or is under a doctor’s care should consult with a medical
professional before using a massaging device designed for home use.
7. This product is not intended for self-treatment of conditions that should be
managed by a qualified health care provider.
8. Do not use the product if you are not feeling well.
9. The massager is designed as a non-professional massager to soothe tired and
aching muscles. It is not intended to be a substitute for medical attention. If your
ailments and symptoms persist or worsen after use, contact your physician
immediately.
10. Do not use the massager in combination with other therapeutic equipment or
electric blanket, etc., as this may result in ineffectiveness or injury.
11. Unplug massager during lightning storms.
12. Never drop or insert an object into any opening.
13. Protect the power cord from being walked on or pinched, particularly at plug
outlets, convenience receptacles and the point where it exits the unit.
14. Keep cord away from heated surfaces. Wrap cord loosely around the unit when

storing.
15. Do not operate under blanket or pillow. Excessive heating can occur and cause
electric shock or injury to persons.
16. Do not use massager in close proximity to loose clothing or jewelry.
17. Keep long hair away from the massager while in use.
18. Do not use on an infant or invalid or on a sleeping or unconscious person.
19. Do not use on insensitive skin or on a person with poor blood circulation.
20. The unit should be situated away from direct sunlight or heat sources such as
radiators, electric heaters, heat registers, stoves, or other units.
21. Never block the air openings of the unit with materials such as clothing, plastic
bags or papers, or place it on a soft surface such as a bed, where the air openings
may be blocked. Keep the air openings free of lint, hair and the like.
22. Do not overload electrical outlet. Use only the power source as indicated.
23. Do not carry this unit by cord or use cord as handle.
24. Do not crush—avoid sharp folds.
25. Never operate this unit if it has a damaged cord or plug, if it is not working
properly, or if it has been dropped or damaged, or dropped into water. If the unit’s
power supply cord or plug is damaged, do not attempt to fix it yourself.
26. To avoid the risk of electric shock, do not disassemble or attempt to repair the
unit. Incorrect repair can cause risk of electric shock or injury to persons when unit
is used.
27. This product is intended for household use only. Do not use this unit outdoors.
28. Do not operate where aerosol (spray) products are being used or where oxygen is
being administered.
29. Do not operate in the presence of explosive and/or flammable fumes.
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30. Never remove the plug from the socket by pulling the power cord.
31. To disconnect, ensure all controls are off and remove the plug from the electrical
outlet.
32. Stop operation immediately if you experience any discomfort.
33. The product is not intended for use by children or persons with reduced physical,
sensory or mental capabilities, or lack of experience and knowledge, unless they
have been given supervision or instruction concerning use of the product by a
person responsible for their safety.
34. Do not operate for more than 20 minutes continuously. It is recommended to turn
off the massager and allow it to rest (cool) for 40 minutes before re-using. This
will prolong the life of the massager.
35. Do not perform continuous massage on the same spot of your body for more than
5 minutes at a time as this may result in excessive stimulation and may have
adverse effects.
36. Children should be supervised to ensure that they do not play with the product.
37. Never use the massager on open skin eruptions, swollen or inflamed areas.
38. Do not operate after taking pain killers, sedatives or alcohol.
39. Do not apply massager directly on the head, elbow or knee joints, torso or
abdomen.
40. DO NOT WET – DO NOT USE PINS. Do not use the massager when your body is
wet. Do not operate the massager with wet hands.
SAVE THESE INSTRUCTIONS
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1. Massage Nodes (on back)
2. Main Unit
3. Control Panel
4. Positioning Handles
5. Snaps
6. Weighted Arms
7. Power Cord
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2
1
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LOCATION OF PARTS AND CONTROL
5. Snaps
6. Weighted Arms
7. Power Cord

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USING THE MASSAGER
1. Plug the POWER CORD into an outlet.
2. dnuora TINU NIAM eht epard dna SELDNAH GNINOITISOP eht pirG
your neck with the MASSAGE NODES in the center of your back.
3. Press the POWER button to begin massage at its lowest level.
4. morf ytisnetni egassam eht egnahc ot nottub YTISNETNI eht sserP
Low to Medium to High.
5. margorp egassam eht egnahc ot nottub eht sserP AUTO from Soothe
6 . Press AUTO or INTENSITY until the massage function turns off.
Power
Intensity
Program
to Pulse to Energize.

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7. SEDON EGASSAM eht evom ot SELDNAH GNINOITISOP eht esU
up and down your back.
.8 rof rehtegot SELDNAH GNINOITISOP eht pans osla yam uoY
a hands-free massage. While wearing the massager, pass the
right handle through the left handle and snap together.
9. .ffo tinu eht nrut ot emit yna ta nottub REWOP eht sserp yam uoY
IMPORTANT: To reduce the risk of electric shock, this appliance has a polarized
plug (one blade is wider than the other). This plug will fit in a polarized outlet only
one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not
fit, contact a qualified electrician to install the proper outlet. Do not change the plug
in any way.
NOTES:
• The massage function will automatically shut off after 8 minutes.
IMPORTANT:
• The massager may require a cool-down period after running several
times in a row.
• Allow the massager to rest between cycles.

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PRODUCT CARE AND MAINTENANCE
1. .esu ni ton nehw ecalp yrd dna looc ,efas a ni regassam eht ecalP
2. .srenaelc evisarba-non gnisu htolc pmad ,tfos a htiw epiw ,gniggulpnu retfA
3. Never submerge the unit in any liquid.
4. Keep away from all solvents and harsh detergents.
.strap elbaecivres-resu on era erehT .regassam siht riaper ot tpmetta TON OD
SPECIFICATIONS
Rated Voltage ................................120V
Frequency ................................... 60Hz
Current ...................................... 2.0A
TROUBLESHOOTING
Note: This massager is equipped with a thermal safety shut-off.
Should the massager stop working or fail to power on after extended
use, allow the massager 30 minutes to reset. The massager will then
resume normal function.

ONE (1) YEAR LIMITED WARRANTY
Brookstone® warrants this product against defects in materials and/or workmanship
under normal use for a period of ONE (1) YEAR from the date of purchase by the
original purchaser (“Warranty Period”). If a defect arises and a valid claim is received
within the Warranty Period, at its option, Brookstone will either 1) repair the defect
at no charge, using new or refurbished replacement parts, or 2) replace the product
with a new product that is at least functionally equivalent to the original product, or
3) provide a store credit in the amount of the purchase price of the original product.
A replacement product or part, including a user-installable part installed in accordance
with instructions provided by Brookstone, assumes the remaining warranty of the
original product. When a product or part is exchanged, any replacement item becomes
your property and the replaced item becomes Brookstone’s property. When a store
credit is given, the original product must be returned to Brookstone and becomes
Brookstone’s property.
Obtaining Service: To obtain warranty service, call Brookstone Limited Warranty Service
at 1-800-292-9819. Please be prepared to describe the product that needs service
and the nature of the problem. A purchase receipt is required. All repairs and
replacements must be authorized in advance. Service options, parts availability and
response times will vary. You are responsible for delivery and the cost of delivery of
the product or any parts to the authorized service center for replacement, per our
instructions.
Limits and Exclusions: Coverage under this Limited Warranty is limited to the United
States of America, including the District of Columbia and the U.S. Territories of
Guam, Puerto Rico, and the U.S. Virgin Islands. This Limited Warranty applies only
to products manufactured for Brookstone that can be identified by the “Brookstone”
trademark, trade name, or logo affixed to them or their packaging. The Limited
Warranty does not apply to any non-Brookstone products. Manufacturers or
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suppliers other than Brookstone may provide their own warranties to the purchaser,
but Brookstone, in so far as permitted by law, provides these products “as is.”
This warranty does not apply to: a) damage caused by failure to follow instructions
relating to product’s use or the installation of components; b) damage caused by
accident, abuse, misuse, fire, floods, earthquake or other external causes; c) damage
caused by service performed by anyone who is not a representative of Brookstone;
d) accessories used in conjunction with a covered product; e) a product or part
that has been modified to alter functionality or capability; f) items intended to be
periodically replaced by the purchaser during the normal life of the product including,
without limitation, batteries or light bulbs; g) any product sold “as is” including, without
limitation, floor demonstration models and refurbished items; or h) a product that is
used commercially or for a commercial purpose.
BROOKSTONE SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING
OUT OF ANY BREACH OF THIS WARRANTY. TO THE EXTENT PERMITTED BY
APPLICABLE LAW, BROOKSTONE DISCLAIMS ANY AND ALL STATUTORY OR
IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES
OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND
WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS. IF BROOKSTONE
CANNOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES, THEN
TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE
LIMITED IN DURATION TO THE DURATION OF THIS EXPRESS WARRANTY.
Some states disallow the exclusion or limitation of incidental or consequential damages
or how long an implied warranty lasts, so the above exclusions or limitations may not
apply to you. This warranty gives you specific legal rights and you may also have other
rights, which vary from state to state.
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Merrimack, New Hampshire USA 03054 • 800-846-3000 • www.Brookstone.com
316728
© Brookstone 2016