Brookstone 728227 User manual

728227_INS0311_Slimline Neck Massager Size:5”Wx4.75”H_Output:100%_Prints:1/1,Blk
RELIEF FOR HARD-TO-REACH
NECK AND UPPER BACK MUSCLES
Shiatsu
Neck Massager

1
Table of conTenTs
Warnings and Cautions ....................................................2
Location of Parts and Controls .............................................5
Using the Massager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Important Notes...........................................................7
Product Care and Maintenance.............................................8
Specifications.............................................................8
Warranty..................................................................9
saVe THese InsTRUcTIons

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728227_INS0311_Slimline Neck Massager Size:5”Wx4.75”H_Output:100%_Prints:1/1,Blk
This appliance is intended for household use only.
WaRnInG
FOR ADULT USE ONLY
Remove all scarves, neckties, necklaces, and jewelry before using
this massager.
IMPORTANT: Any individual who may be pregnant, has a pacemaker,
suffers from diabetes, phlebitis and/or thrombosis, is at an increased risk
of developing blood clots, or who has pins/screws/artificial joints or other
medical devices implanted in his/her body should consult with a physician
before using a massaging device designed for home use.
caUTIon
• TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER.
THERE ARE NO SERVICEABLE PARTS INSIDE.
• TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE
THIS UNIT TO RAIN OR MOISTURE.
The lightning flash with arrow-head symbol within an equilateral triangle
is intended to alert the user to the presence of uninsulated “dangerous
voltage” within the unit’s enclosure that may be of sufficient magnitude
to constitute a risk of electric shock.
The exclamation point within an equilateral triangle is intended to alert
the user to the presence of important operating and maintenance
(servicing) instructions in the literature accompanying the unit.

IMPoRTanT safeTY InsTRUcTIons
All of the safety and operating instructions should be read, adhered to and followed
before the unit is operated.
When using an electrical appliance, basic precautions should always be followed,
including the following:
DanGeR – To reduce the risk of electric shock:
1. Always unplug this appliance from the electrical outlet immediately after
using and before cleaning.
2. Do not reach for an appliance that has fallen into water. Unplug immediately.
3. Do not use while bathing or in a shower.
4. Do not place or store appliance where it can fall or be pulled into a tub
or sink. Do not place in or drop into water or other liquid.
5. Never use pins or other metallic fasteners with this appliance.
6. Carefully examine the covering before each use. Discard the appliance
if the covering shows any signs of deterioration, such as checking, blistering
or cracking.
7. Keep dry. Do not operate in a wet or moist environment.
WaRnInG – To reduce the risk of burns, fire, electric shock,
or injury to persons:
1. An appliance should never be left unattended when plugged in. Unplug from
the outlet when not in use, and before putting on or taking off parts.
2. Do not operate under a blanket or pillow. Excessive heating can occur and
cause fire, electric shock, or injury to persons.
3

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728227_INS0311_Slimline Neck Massager Size:5”Wx4.75”H_Output:100%_Prints:1/1,Blk
3. Close supervision is necessary when this appliance is used by, on or near
children, invalids, or disabled persons.
4. Use this appliance only for its intended use as described in this manual.
Do not use attachments not recommended by the manufacturer.
5. Never operate this appliance if it has a damaged cord or plug, if it is not
working properly, if it has been dropped or damaged, or dropped into water.
DO NOT attempt to fix it yourself. Return the appliance to a service center
for examination and repair.
6. Do not carry this appliance by its power supply cord or use the cord
as a handle.
7. Do not crush or fold this appliance when storing.
8. Keep the cord away from heated surfaces.
9. Never drop or insert any object into any opening.
10. Do not use outdoors. This appliance is intended for household and indoor
use only.
11. Do not operate where aerosol (spray) products are being used or where
oxygen is being administered.
12. Do not operate in the presence of explosive and/or flammable fumes.
13. To disconnect, set all controls to the off position, then remove the plug from
the outlet.
14. Do not overload the electrical outlet. Use only the power source as indicated.
15. To avoid the risk of electric shock, do not disassemble or attempt to repair
the appliance. Incorrect repair can cause risk of electric shock or injury
to persons when the unit is used.
16. Never remove the plug from the outlet by pulling the power cord.

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locaTIon of PaRTs anD conTRols
1. Padded Arms
2. Massage Nodes
3. Control Panel
4. Positioning Handles
5. Power Cord
5
4
2
1
3

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728227_INS0311_Slimline Neck Massager Size:5”Wx4.75”H_Output:100%_Prints:1/1,Blk
UsInG THe MassaGeR
1. Plug the POWER CORD into an outlet.
2. Grip the POSITIONING HANDLES and drape the MAIN UNIT around
the back of your neck.
3. Press the POWER button to begin the massage at the low intensity.
4. Press the MASSAGE ROTATION button to switch the massage node
direction between clockwise and counterclockwise.
5. Press the L button for LOW SPEED massage, and press the H button
for HIGH SPEED massage.
6. Press the POWER button at any time to turn the unit off.
Low
Speed
Massage
Rotation
High
Speed
CONTROL PANEL
Power

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Note: The massage function will automatically shut off after 20 minutes.
IMPORTANT: This massager is equipped with a thermal limiter as a safety
system which protects from overheating and accidents. When the thermal
limiter operates, it may require a cool-down period after two consecutive
massage programs.
IMPORTANT: To reduce the risk of electric shock, this appliance has
a polarized plug (one blade is wider than the other). This plug will fit in
a polarized outlet only one way. If the plug does not fit fully in the outlet,
reverse the plug. If it still does not fit, contact a qualified electrician to
install the proper outlet. Do not change the plug in any way.
IMPoRTanT noTes

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728227_INS0311_Slimline Neck Massager Size:5”Wx4.75”H_Output:100%_Prints:1/1,Blk
PRoDUcT caRe anD MaInTenance
1. Place the massager in a safe, cool and dry place when not in use.
2. After unplugging, wipe with a soft, damp cloth using non-abrasive cleaners.
3. Never submerge the unit in any liquid.
4. Keep away from all solvents and harsh detergents.
5. DO NOT attempt to repair this massager.
There are no user-serviceable parts.
sPecIfIcaTIons
Rated Voltage................................120V
Frequency ...................................60Hz
Power Consumption..........................15W

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one (1) YeaR lIMITeD WaRRanTY
Brookstone® warrants this product against defects in materials and/or workmanship
under normal use for a period of ONE (1) YEAR from the date of purchase by the
original purchaser (“Warranty Period”). If a defect arises and a valid claim is received
within the Warranty Period, at its option, Brookstone will either 1) repair the defect
at no charge, using new or refurbished replacement parts, or 2) replace the product
with a new product that is at least functionally equivalent to the original product, or
3) provide a store credit in the amount of the purchase price of the original product.
A replacement product or part, including a user-installable part installed in accordance
with instructions provided by Brookstone, assumes the remaining warranty of the
original product. When a product or part is exchanged, any replacement item becomes
your property and the replaced item becomes Brookstone’s property. When a store
credit is given, the original product must be returned to Brookstone and becomes
Brookstone’s property.
Obtaining Service: To obtain warranty service, call Brookstone Limited Warranty
Service at 1-800-292-9819. Please be prepared to describe the product that needs
service and the nature of the problem. A purchase receipt is required. All repairs and
replacements must be authorized in advance. Service options, parts availability and
response times will vary. You are responsible for delivery and the cost of delivery of
the product or any parts to the authorized service center for replacement, per our
instructions.
Limits and Exclusions: Coverage under this Limited Warranty is limited to the United
States of America, including the District of Columbia and the U.S. Territories of
Guam, Puerto Rico, and the U.S. Virgin Islands. This Limited Warranty applies only
to products manufactured for Brookstone that can be identified by the “Brookstone”
trademark, trade name, or logo affixed to them or their packaging. The Limited
Warranty does not apply to any non-Brookstone products. Manufacturers or

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728227_INS0311_Slimline Neck Massager Size:5”Wx4.75”H_Output:100%_Prints:1/1,Blk
suppliers other than Brookstone may provide their own warranties to the purchaser,
but Brookstone, in so far as permitted by law, provides these products “as is.”
This warranty does not apply to: a) damage caused by failure to follow instructions
relating to product’s use or the installation of components; b) damage caused by
accident, abuse, misuse, fire, floods, earthquake or other external causes; c) damage
caused by service performed by anyone who is not a representative of Brookstone;
d) accessories used in conjunction with a covered product; e) a product or part
that has been modified to alter functionality or capability; f) items intended to be
periodically replaced by the purchaser during the normal life of the product including,
without limitation, batteries or light bulbs; g) any product sold “as is” including, without
limitation, floor demonstration models and refurbished items; or h) a product that is
used commercially or for a commercial purpose.
BROOKSTONE SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING
OUT OF ANY BREACH OF THIS WARRANTY. TO THE EXTENT PERMITTED BY
APPLICABLE LAW, BROOKSTONE DISCLAIMS ANY AND ALL STATUTORY OR
IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES
OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND
WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS. IF BROOKSTONE
CANNOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES, THEN
TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE
LIMITED IN DURATION TO THE DURATION OF THIS EXPRESS WARRANTY.
Some states disallow the exclusion or limitation of incidental or consequential damages
or how long an implied warranty lasts, so the above exclusions or limitations may not
apply to you. This warranty gives you specific legal rights and you may also have other
rights, which vary from state to state.

728227
Merrimack, New Hampshire USA 03054 • 800-846-3000 • www.Brookstone.com