Brother DCP-J4110DW Operating and maintenance manual

Basic User’s Guide
DCP-J4110DW
Version 0
UK/IRE/GEN

If you need to call Customer Service
Complete the following information for future reference:
Model Number: DCP-J4110DW
Serial Number: 1
Date of Purchase:
Place of Purchase:
1The serial number is on the back of the unit. Retain
this User's Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
© 2012 Brother Industries, Ltd. All rights reserved.

i
User's Guides and where do I find them?
1This may differ depending on your country.
2Visit us at http://solutions.brother.com/.
Which Guide? What's in it? Where is it?
Product Safety Guide Read this Guide first. Read the Safety Instructions
before you set up your machine. See this Guide for
trademarks and legal limitations.
Printed / In the box
Quick Setup Guide Follow the instructions for setting up your machine,
and installing the drivers and software for the
operating system and connection type you are
using.
Printed / In the box
Basic User’s Guide Learn the basic Copy, Scan and PhotoCapture
Center™ operations and how to replace
consumables. See troubleshooting tips.
Printed / In the box 1
Advanced User’s Guide Learn more advanced operations: Copy, security
features, printing reports and performing routine
maintenance.
PDF file / CD-ROM
Software User’s Guide Follow these instructions for Printing, Scanning,
Network Scanning, PhotoCapture Center™,
Web Services (Scan), and using the Brother
ControlCenter utility.
PDF file / CD-ROM
NetworkUser’sGuide This Guide provides useful information about wired
and wireless network settings and security settings
using the Brother machine. You can also find
supported protocol information for your machine and
detailed troubleshooting tips.
PDF file / CD-ROM
Web Connect Guide This Guide provides useful information about
accessing Internet services from the Brother
machine, as well as downloading images, printing
data and uploading files directly to Internet services.
PDF file / Brother
Solutions Center 2
AirPrint Guide This Guide provides information for using AirPrint to
print from Mac OS X v10.7.x and your iPhone, iPod
touch, iPad, or other iOS device to your Brother
machine without installing a printer driver.
PDF file / Brother
Solutions Center 2
Google Cloud Print Guide This Guide provides information about how to use
Google Cloud Print™ services for printing over the
Internet.
PDF file / Brother
Solutions Center 2
Wi-Fi Direct™ Guide This Guide provides information about how to
configure and use your Brother machine for wireless
printing directly from a mobile device supporting the
Wi-Fi Direct™ standard.
PDF file / Brother
Solutions Center 2
Mobile Print/Scan Guide
for Brother iPrint&Scan
This Guide provides useful information about
printing from your mobile device and scanning from
your Brother machine to your mobile device when
connected to a Wi-Fi network.
PDF file / Brother
Solutions Center 2

ii
Table of Contents
(Basic User’s Guide)
1 General information 1
Using the documentation .......................................................................................1
Symbols and conventions used in the documentation ....................................1
Accessing the Advanced User’s Guide, Software User’s Guide and
Network User’s Guide......................................................................................... 1
Viewing User’s Guides ....................................................................................1
Accessing Brother Support (Windows®)................................................................3
Accessing Brother Support (Macintosh) ................................................................3
Control panel overview ..........................................................................................4
1.8" Touchscreen LCD ....................................................................................6
Basic Operations .............................................................................................7
Shortcut Settings ...................................................................................................8
Adding Shortcuts .............................................................................................8
Changing Shortcuts .........................................................................................9
Deleting Shortcuts .........................................................................................10
Using Shortcuts .............................................................................................10
Volume Settings................................................................................................... 10
Beeper Volume..............................................................................................10
Touchscreen LCD ................................................................................................11
Setting the backlight brightness.....................................................................11
2 Loading paper 12
Loading paper and other print media...................................................................12
Loading paper in the paper tray.....................................................................12
Loading smaller paper (Photo, Photo L and envelopes) ...............................15
Loading paper in the manual feed slot ..........................................................19
Unprintable area ............................................................................................23
Paper settings......................................................................................................24
Paper Size and Type .....................................................................................24
Acceptable paper and other print media..............................................................25
Recommended print media ...........................................................................25
Handling and using print media .....................................................................26
Choosing the right print media.......................................................................27
3 Loading documents 30
How to load documents ....................................................................................... 30
Using the scanner glass ................................................................................30
Unscannable area .........................................................................................31

iii
4 Making copies 32
How to copy ......................................................................................................... 32
Stop copying.................................................................................................. 32
Copy options........................................................................................................32
Paper Type ....................................................................................................33
Paper Size .....................................................................................................33
5 Printing photos from a memory card or
USB Flash memory drive 34
PhotoCapture Center™ operations (PHOTO mode) ...........................................34
Using a memory card or USB Flash memory drive .......................................34
Getting started ..................................................................................................... 35
Print Images.........................................................................................................37
View Photos................................................................................................... 37
PhotoCapture Center™ print settings.................................................................. 37
How to scan to a memory card or USB Flash memory drive............................... 38
6 How to print from a computer 39
Printing a document............................................................................................. 39
7 How to scan to a computer 40
Before scanning................................................................................................... 40
Scanning a document as a PDF file using ControlCenter4 (Windows®) ............. 41
How to change the machine’s Scan mode settings for PDF scanning ................44
How to scan a document as a PDF file using the Touchscreen .................... 46
A Routine maintenance 47
Replacing the ink cartridges ................................................................................47
Cleaning and checking the machine.................................................................... 50
Cleaning the scanner glass ...........................................................................50
Cleaning the print head .................................................................................50
Checking the print quality .............................................................................. 51
Checking the print alignment ......................................................................... 52
B Troubleshooting 53
Identifying your problem ......................................................................................53
Error and Maintenance messages.......................................................................54
Error animations ............................................................................................ 61
Printer jam or paper jam ................................................................................61
If you are having difficulty with your machine ...................................................... 67
Machine Information ............................................................................................ 75
Checking the serial number........................................................................... 75
Reset functions .............................................................................................. 75
How to reset the machine.............................................................................. 75

iv
C Settings and features tables 76
Using the Settings tables ..................................................................................... 76
Settings tables .....................................................................................................77
Features tables ....................................................................................................85
Entering Text .......................................................................................................98
Inserting spaces ...........................................................................................98
Making corrections ........................................................................................98
Repeating letters ...........................................................................................98
D Specifications 99
General ................................................................................................................99
Print media.........................................................................................................101
Copy ..................................................................................................................103
PhotoCapture Center™ .....................................................................................104
PictBridge ..........................................................................................................105
Scanner .............................................................................................................106
Printer ................................................................................................................107
Interfaces ...........................................................................................................108
Network..............................................................................................................109
Computer requirements .....................................................................................110
Consumable items .............................................................................................111
EIndex 112

v
Table of Contents
(Advanced User’s Guide)
The Advanced User’s Guide explains the following features and operations.
You can view the Advanced User’s Guide on the CD-ROM.
1 General setup
IMPORTANT NOTE
Memory Storage
Automatic Daylight Saving Time
(MFC models only)
Sleep Mode
Auto Power Off (DCP-J4110DW)
Touchscreen LCD
2 Security features
Secure Function Lock 2.0
3 Sending a fax
(MFC models only)
Additional sending options
Additional sending operations
Polling overview
4 Receiving a fax
(MFC models only)
Memory Receive (Monochrome only)
Remote Retrieval
Additional receiving operations
Polling overview
5 Dialling and storing numbers
(MFC models only)
Voice operations
Additional dialling operations
Additional ways to store numbers
6Printingreports
Fax reports (MFC models only)
Reports
7 Making copies
Copy options
8 Printing photos from a
memory card or USB Flash
memory drive
PhotoCapture Center™ operations
Print Images
PhotoCapture Center™ print settings
Scan to a memory card or USB Flash
memory drive
9 Printing photos from a
camera
Printing photos directly from a
PictBridge camera
Printing photos directly from a digital
camera (without PictBridge)
A Routine maintenance
Cleaning and checking the machine
Packing and shipping the machine
B Glossary
CIndex

vi

1
1
1
Using the
documentation 1
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Symbols and conventions
used in the documentation 1
The following symbols and conventions are
used throughout the documentation.
Accessing the
Advanced User’s
Guide, Software User’s
Guide and Network
User’s Guide 1
This Basic User’s Guide does not contain all
the information about the machine, such as
how to use the advanced features for Copy,
PhotoCapture Center™, Printer, Scanner,
and Network. When you are ready to learn
detailed information about these operations,
you can read the Advanced User’s Guide,
Software User’s Guide and
Network User’s Guide that are on the
CD-ROM.
Viewing User’s Guides 1
(Windows®)1
To view the documentation, from ,
All Programs, select Brother, DCP-XXXX
(where XXXX is your model name) from the
programs list, and then choose
User’s Guides.
If you have not installed the software, you can
find the documentation on the CD-ROM by
following the instructions below:
aTurn on your PC. Insert the Brother
CD-ROM into your CD-ROM drive.
General information 1
WARNING
WARNING indicates a potentially
hazardous situation which, if not avoided,
could result in death or serious injuries.
CAUTION
CAUTION indicates a potentially hazardous
situation which, if not avoided, may result in
minor or moderate injuries.
IMPORTANT
IMPORTANT indicates a potentially
hazardous situation which, if not avoided,
may result in damage to property or loss of
product functionality.
NOTE
Notes tell you how you should respond to a
situation that may arise or give tips about
how the operation works with other
features.
Electrical Hazard icons alert you to
possible electrical shocks.
Bold Bold typeface identifies the
buttons on your computer
screen.
Italics Italicized typeface emphasizes
an important point or refers
you to a related topic.
Courier
New
Text in the Courier New font
identifies messages on the
Touchscreen of the machine.

Chapter 1
2
NOTE
If the Brother screen does not appear
automatically, go to My Computer or
Computer, double-click the CD-ROM
icon, and then double-click start.exe.
bIf the model name screen appears, click
your model name.
cIf the language screen appears, click
your language. The CD-ROM
Top Menu will appear.
dClick User’s Guides.
eClick PDF documents. If the country
screen appears, choose your country.
After the list of User’s Guides appears,
choose the guide you want to read.
(Macintosh) 1
aTurn on your Macintosh. Insert the
Brother CD-ROM into your CD-ROM
drive. The following window will appear.
bDouble-click the User’s Guides icon.
cChoose your language.
dClick User’s Guides. If the country
screen appears, choose your country.
eAfter the list of User’s Guides appears,
choose the Guide you want to read.
How to find Scanning instructions 1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User’s Guide
Scanning
ControlCenter
Network Scanning
Nuance™ PaperPort™ 12SE
How-to-Guides
(Windows®)
The complete Nuance™ PaperPort™
12SE How-to-Guides can be viewed from
the Help section in the PaperPort™ 12SE
application.
Presto! PageManager User’s Guide
(Macintosh)
NOTE
Presto! PageManager must be
downloaded and installed before use. For
more information, see Accessing Brother
Support (Macintosh) on page 3.
 The complete Presto! PageManager User’s
Guide can be viewed from the Help section
in the Presto! PageManager application.
How to find Network setup instructions 1
Your machine can be connected to a wireless
or wired network.
Basic setup instructions
(See Quick Setup Guide.)
The wireless access point or router
supports Wi-Fi Protected Setup™ or
AOSS™
(See Quick Setup Guide.)
More information about network setup
(See Network User’s Guide.)

General information
3
1
Accessing Brother
Support (Windows®)1
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center) on the CD-ROM.
Click Brother Support on the Top Menu.
The following screen will appear:
To access our website
(http://www.brother.com/), click
Brother Home Page.
For the latest news and product support
information
(http://solutions.brother.com/), click
Brother Solutions Center.
To visit our website for original Brother
Supplies
(http://www.brother.com/original/),
click Supplies Information.
To access the Brother CreativeCenter
(http://www.brother.com/creativecenter/)
for FREE photo projects and printable
downloads,
click Brother CreativeCenter.
To return to the top menu, click Back or if
you have finished, click Exit.
Accessing Brother
Support (Macintosh) 1
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center) on the CD-ROM.
Double-click the Brother Support icon.
The following screen will appear:
To download and install Presto!
PageManager, click
Presto! PageManager.
To access the Brother Web Connect
page, click Brother Web Connect.
To register your machine from the Brother
Product Registration Page
(http://www.brother.com/registration/),
click On-Line Registration.
For the latest news and product support
information
(http://solutions.brother.com/), click
Brother Solutions Center.
To visit our website for original Brother
Supplies
(http://www.brother.com/original/), click
Supplies Information.

Chapter 1
4
Control panel overview 1
1 1.8" Touchscreen LCD (Liquid Crystal
Display)
This is a Touchscreen LCD. You can access
the menus and options by pressing them as
they are displayed on this screen.
You can adjust the angle of the Touchscreen
LCD and Touchpanel by lifting it. To lower this
control panel, push the release button that is
located behind the mark, as shown in the
illustration.
1

General information
5
1
2 Touchpanel:
The LEDs on the Touchpanel only light up
when they are available for use.
Back
Press to go back to the previous menu
level.

Press to return to the Home screen.
Cancel
Press to cancel an operation when lit.
sor t
Press to display the previous or next page.
The Up and Down arrows do not light up
when there is only one page.
Shortcut
Press to use preset Shortcut settings.
These are always lit, even when you have
not yet added your Shortcut settings. Press
to display instructions about how to set up
a Shortcut.
Warning icon
The warning icon lights up when there
is an error or maintenance message. Press
to view the instruction on the
Touchscreen. For information about error
messages, see Error and Maintenance
messages on page 54.
3
The WiFi light is on when the network interface
is set to WLAN.
4
3
2

Chapter 1
6
4 Power On/Off
Press to turn the machine on.
Press and hold down to turn the machine
off. The Touchscreen LCD will show
Shutting Down and will stay on for a few
seconds before turning off.
If you turn the machine off using , it will still
periodically clean the print head to maintain
print quality. To prolong the life of the print
head, provide better ink efficiency and maintain
print quality, you should keep your machine
connected to the power at all times.
1.8" Touchscreen LCD 1
The Touchscreen LCD shows the machine’s
status when the machine is idle.
1 Ink
Lets you see the available ink volume. Also,
lets you access the Ink menu.
2 Copy
Lets you access the Copy mode.
3 Scan
Lets you access the Scan mode.
4 Settings
Lets you access the full Settings menu.
5 Web
Lets you connect the Brother machine to an
Internet service when you press .
For more information,
see the Web Connect Guide.
6 Photo
Lets you access Photo mode when you press
t, and then press .
7 Wireless Status
A four-level indicator on the Ready mode
screen shows the current wireless signal
strength if you are using a wireless connection.
If you see at the top on the screen, you
can easily configure the wireless settings by
pressing it. For more information, see Quick
Setup Guide.
The warning icon appears when there is
an error or maintenance message. For
information about error messages, see Error
and Maintenance messages on page 54.
5
23
4
1
6
7
0Max

General information
7
1
Basic Operations 1
To operate the Touchscreen LCD, use your
finger to press directly on the Touchscreen.
To display and access all of the settings,
features, and available options, press sor t
on the Touchpanel to scroll through them.
The following steps show how to change a
setting in the machine. In this example the
Paper Type setting is changed from
Plain Paper to Inkjet Paper.
aPress (Settings).
bPress sor ton the Touchpanel to
display General Setup.
cPress General Setup.
dPress sor tto display Paper Type.
ePress Paper Type.
fPress sor tto display
Inkjet Paper.
gPress Inkjet Paper.
NOTE
Press if you want to go back to the
previous level.
hPress .

Chapter 1
8
Shortcut Settings 1
You can add the copy and scan settings you
use most frequently by setting them as your
Shortcuts. Later you can recall and apply
these settings quickly and easily. You can
add three Shortcuts.
The following settings can be included in a
copy or scan Shortcut:
Copy
Quality
Paper Type
Paper Size
Enlarge/Reduce
Density
Stack/Sort
Page Layout
2-sided Copy
Advanced Settings
Scan (Scan to Media)
Scan Type
Resolution
File Type
File Name
Remove Background
Scan (Scan to Network)
Scan (Scan to FTP)
Adding Shortcuts 1
aPress (Settings).
bPress sor ton the Touchpanel to
display Shortcut Settings.
Press Shortcut Settings.
cPress , or where you have not
added a Shortcut.
NOTE
-Blank- will appear as the name of
available Shortcuts.
dRead the information on the
Touchscreen, and then press Next to
display the modes Copy and Scan.
ePress Copy or Scan for the mode of
your new Shortcut.
If you press Scan, press sor tto
display Scan to Media,
Scan to Network or Scan to FTP,
and then press the type of scan you
want to set.
Do one of the following:
If you press Scan to Media, go to
step f.
If you press Scan to Network or
Scan to FTP, press sor tto
display the Profile Name, and then
press it. Go to step i.
fPress sor tto display the available
settings for the mode you chose in
step e, and then press the setting you
want to change.
gPress sor tto display the available
options for the setting, and then press
the new option you want to set.
Repeat steps fand guntil you have
chosen all the settings for this Shortcut.
hWhen you have finished choosing
settings, press OK.

General information
9
1
iEnter a name for the Shortcut using the
keyboard on the Touchscreen. (To help
you enter letters, see Entering Text
on page 98.)
Press OK.
jPress sor tto review and confirm the
displayed list of settings you have
chosen.
Do one of the following:
Press Yes to save your Shortcut. Go
to step k.
Press No to return to step f.
kRead the information on the
Touchscreen, and then confirm it by
pressing OK.
lPress .
NOTE
-Blank- appears when accessing
through Settings.
Changing Shortcuts 1
You can change the settings in a Shortcut.
aPress (Settings).
bPress sor ton the Touchpanel to
display Shortcut Settings.
Press Shortcut Settings.
cPress the Shortcut , or that
you want to change.
dPress Change.
eRead the information on the
Touchscreen, and then press Yes to
confirm.
fPress sor tto display the current
settings for this Shortcut, and then press
the setting you want to change.
gPress sor tto display the available
options for the setting, and then press
the new option you want to set.
Repeat steps fand gto change other
settings as needed.
hWhen you have finished changing
settings, press OK.
iTo edit the name, hold down to
delete the current name, and then enter
a new name using the keyboard on the
Touchscreen. (To help you enter letters,
see Entering Text on page 98.)
Press OK.
jPress sor tto review and confirm the
displayed list of settings for this
Shortcut, and then press Yes to save
your changes.
kRead the information on the
Touchscreen, and then confirm it by
pressing OK.
lPress .
NOTE
-Blank- appears when accessing
through Settings.

Chapter 1
10
Deleting Shortcuts 1
You can delete a Shortcut.
aPress (Settings).
bPress sor ton the Touchpanel to
display Shortcut Settings.
Press Shortcut Settings.
cPress the Shortcut ( , or ) that
you want to delete.
dPress Delete to delete the Shortcut
that you chose in step c.
Press Yes to confirm.
ePress .
NOTE
-Blank- appears when accessing
through Settings.
Using Shortcuts 1
The Shortcuts are always
displayed on the Touchpanel. To use a
Shortcut, simply press it on the Touchpanel.
Volume Settings 1
Beeper Volume 1
When the beeper is on, the machine will beep
when you press a key, or make a mistake.
You can choose from a range of beeper
volume levels, from High to Off.
aPress (Settings).
bPress sor ton the Touchpanel to
display General Setup.
cPress General Setup.
dPress sor tto display Beep.
ePress Beep.
fPress sor tto display Low, Med, High
or Off, and then press the option you
want to set.
gPress .

General information
11
1
Touchscreen LCD 1
Setting the backlight
brightness 1
If you are having difficulty reading the
Touchscreen LCD, try changing the
brightness setting.
aPress (Settings).
bPress sor ton the Touchpanel to
display General Setup.
cPress General Setup.
dPress sor tto display
LCD Settings.
ePress LCD Settings.
fPress Backlight.
gPress sor tto display Light, Med or
Dark, and then press the option you
want to set.
hPress .

12
2
Loading paper and
other print media 2
CAUTION
DO NOT carry the machine by holding the
scanner cover, the Jam Clear Cover, the
manual feed slot cover, or the control panel.
Doing this may cause the machine to slip
out of your hands. Carry the machine by
sliding your hands into the handhold
indentations located on each side of the
machine.
For detailed information, see Product
Safety Guide.
Loading paper in the paper
tray 2
Load only one size of paper and one type of
paper in the paper tray at any time.
aPull the paper tray completely out of the
machine.
NOTE
• If the paper support flap (1) is open, close
it, and then slide the paper support (2) into
the output paper tray cover.
• When you load a different paper size in
the tray, you will need to change the paper
size setting in the machine at the same
time. (See Paper Size on page 24.)
bOpen the output paper tray cover (1).
Loading paper 2
2
1
1