Brother MFC-L8650CDW Operating and maintenance manual

Basic User’s Guide
MFC-L8650CDW
MFC-L8850CDW
MFC-L9550CDW
Not all models are available in all countries.
Version 0
UK/IRE

If you need to contact customer service
Complete the following information for future reference:
Model Number: MFC-L8650CDW /
MFC-L8850CDW / MFC-L9550CDW
(Circle your model number)
Serial Number: 1
Date of Purchase:
Place of Purchase:
1The serial number is on the back of the unit. Retain
this User’s Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
© 2014 Brother Industries, Ltd. All rights reserved.

i
User’s Guides and where do I find them?
Which Guide? What’s in it? Where is it?
Product Safety
Guide
Read this Guide first. Read the Safety
Instructions before you set up your machine.
See this Guide for trademarks and legal
limitations.
Printed / In the box
Quick Setup Guide Follow the instructions for setting up your
machine and installing the drivers and
software for the operating system and
connection type you are using.
Printed / In the box
Basic User's Guide Learn the basic Fax, Copy, Scan and Direct
Print operations and how to replace supplies.
See troubleshooting tips.
Printed / In the box
For
Czech Republic,
Hungary,
Republic of Bulgaria,
Republic of Poland,
Romania,
Slovak Republic :
(Windows®)
PDF file / CD-ROM / In the Box
(Macintosh)
PDF file / Brother Solutions
Center 1
Advanced User's
Guide
Learn more advanced operations: Fax, Copy,
security features, printing reports and
performing routine maintenance.
(Windows®)
PDF file / CD-ROM / In the Box
(Macintosh)
PDF file / Brother Solutions
Center 1
Software and
Network User's
Guide
This Guide provides instructions for
Scanning, Printing, PC-FAX and other
operations that can be performed by
connecting your Brother machine to a
computer. You can also find useful
information about using the Brother
ControlCenter utility, using your machine in a
network environment, and frequently used
terms.
(Windows®)
HTML file / CD-ROM / In the
Box
(Macintosh)
HTML file / Brother Solutions
Center 1
Google Cloud Print
Guide
This Guide provides details on how to
configure your Brother machine to a Google
account and use Google Cloud Print™
services for printing over the Internet.
PDF file / Brother Solutions
Center 1
Mobile Print/Scan
Guide for Brother
iPrint&Scan
This Guide provides useful information about
printing from your mobile device and scanning
from your Brother machine to your mobile
device when connected on a Wi-Fi®network.
PDF file / Brother Solutions
Center 1

ii
1Visit http://solutions.brother.com/.
Web Connect Guide This Guide provides details about how to
configure and use your Brother machine to
scan, load and view images and files on
certain websites that provide these services.
PDF file / Brother Solutions
Center 1
Which Guide? What’s in it? Where is it?

iii
Table of Contents
(Basic User’s Guide)
1 General information 1
Using the documentation ....................................................................................... 1
Symbols and conventions used in the documentation .................................... 1
Accessing Brother Utilities (Windows®).................................................................2
Accessing the Advanced User's Guide, and Software and Network User's Guide ......3
Viewing Documentation................................................................................... 3
How to access the User’s Guides for Advanced Features .................................... 4
Accessing Brother Support (Windows®)................................................................ 5
Accessing Brother Support (Macintosh) ................................................................5
Control panel overview ..........................................................................................6
Touchscreen LCD............................................................................................ 8
Setting the Ready screen .............................................................................. 12
Basic Operations ........................................................................................... 12
Shortcut Settings .................................................................................................13
Adding Copy Shortcuts.................................................................................. 13
Adding Fax Shortcuts ....................................................................................14
Adding Scan Shortcuts ..................................................................................15
Adding Web Connect Shortcuts ....................................................................16
Adding Apps Shortcuts ................................................................................. 17
Changing Shortcuts ....................................................................................... 18
Editing Shortcut Names.................................................................................18
Deleting Shortcuts .........................................................................................19
Recalling Shortcuts........................................................................................ 19
Set the date and time .......................................................................................... 19
Enter personal information (Station ID) ...............................................................20
Volume settings ...................................................................................................21
Ring volume................................................................................................... 21
Beeper volume .............................................................................................. 21
Speaker volume.............................................................................................21
2 Loading paper 22
Loading paper and print media ............................................................................ 22
Loading paper in the standard paper tray and the optional lower tray ..........22
Loading paper in the multi-purpose tray (MP tray) ........................................24
Unscannable and unprintable areas.............................................................. 29
Paper settings...................................................................................................... 30
Paper Size .....................................................................................................30
Paper Type ....................................................................................................30
Tray Use in Copy mode.................................................................................31
Tray Use in Fax mode ................................................................................... 31
Tray Use in Print mode..................................................................................32
Acceptable paper and other print media.............................................................. 33
Recommended paper and print media .......................................................... 33
Paper type and size....................................................................................... 33
Handling and using special paper .................................................................35

iv
3 Loading documents 38
How to load documents .......................................................................................38
Using the automatic document feeder (ADF) ................................................38
Using the scanner glass ................................................................................39
4 Sending a fax 40
How to send a fax ................................................................................................40
Stop faxing.....................................................................................................41
Faxing Letter/Legal/Folio size documents from the scanner glass................41
Cancelling a fax in process............................................................................41
Transmission Verification Report...................................................................42
5 Receiving a fax 43
Receive modes ....................................................................................................43
Choosing the receive mode...........................................................................43
Using receive modes ...........................................................................................45
Fax Only ........................................................................................................45
Fax/Tel...........................................................................................................45
Manual...........................................................................................................45
External TAD .................................................................................................45
Receive Mode settings ........................................................................................46
Ring Delay .....................................................................................................46
F/T Ring Time (Fax/Tel mode only)...............................................................46
Fax Detect .....................................................................................................47
Fax Preview (Black and White only) ....................................................................48
How to preview a received fax.......................................................................48
Turning off Fax Preview.................................................................................50
6 Using PC-FAX 51
How to use PC-FAX.............................................................................................51
PC-FAX Receive (Windows®only)................................................................51
PC-FAX Send ................................................................................................52
7 Telephone and external devices 53
Telephone line services .......................................................................................53
Setting the telephone line type ......................................................................53
Connecting an external TAD ...............................................................................54
Connections...................................................................................................54
Recording an outgoing message (OGM) .......................................................55
Multi-line connections (PBX) .........................................................................55
External and extension telephones......................................................................55
Connecting an external or extension telephone ............................................55
Operation from external or extension telephones..........................................56
For Fax/Tel mode only...................................................................................56
Using extension telephones (U.K. only) ........................................................56
Using a non-Brother cordless external handset ............................................57
Using Remote Codes ....................................................................................57

v
8 Dialling and storing numbers 59
How to dial ........................................................................................................... 59
Manual dialling...............................................................................................59
Dialing from the Address Book ...................................................................... 59
LDAP search .................................................................................................59
Fax redial.......................................................................................................59
Storing numbers ..................................................................................................60
Storing a pause .............................................................................................60
Storing Address Book numbers.....................................................................60
Changing Address Book names or numbers................................................. 61
9 Making copies 62
How to copy ......................................................................................................... 62
Stop copying.................................................................................................. 62
Copy preset settings......................................................................................62
Copy Settings and Options............................................................................ 63
10 Printing from a USB flash drive or digital camera
supporting mass storage 64
Creating a PRN file for direct printing ..................................................................64
Printing directly from the USB flash drive or digital camera supporting mass
storage.............................................................................................................. 65
Changing the default settings for direct print .................................................67
11 How to print from a computer 68
Printing a document............................................................................................. 68
12 How to scan to a computer 69
Before scanning...................................................................................................69
Scanning a document as a PDF file using ControlCenter4 (Windows®) ............. 70
How to scan a document as a PDF file using the Touchscreen ..........................72

vi
A Routine maintenance 74
Replacing supplies...............................................................................................74
Replacing the toner cartridges.......................................................................78
Replacing the drum unit.................................................................................84
Replacing the belt unit ...................................................................................90
Replacing the waste toner box ......................................................................95
Cleaning and Checking the machine .................................................................102
Cleaning the outside of the machine ...........................................................103
Cleaning the scanner glass .........................................................................104
Cleaning the laser scanner windows ...........................................................105
Cleaning the corona wires ...........................................................................109
Cleaning the drum unit ................................................................................112
Cleaning the paper pick-up rollers ...............................................................118
Colour Calibration........................................................................................119
Colour Registration......................................................................................120
Auto Correction............................................................................................120
B Troubleshooting 121
Identifying the problem ......................................................................................121
Error and maintenance messages.....................................................................123
Transferring your faxes or Fax Journal report .............................................131
Document Jams.................................................................................................133
Document is jammed in the top of the ADF unit ..........................................133
Document is jammed under the document cover ........................................133
Removing small documents jammed in the ADF.........................................134
Document is jammed at the output tray.......................................................134
Paper Jams........................................................................................................135
Paper is jammed in the multi-purpose tray ..................................................135
Paper is jammed in the Paper Tray 1 or Tray 2...........................................136
Paper is jammed at the back of the machine ..............................................137
Paper is jammed inside the machine...........................................................139
Paper is jammed underneath the paper tray ...............................................142
If you are having difficulty with your machine ....................................................144
Setting Dial Tone detection .........................................................................153
Telephone line interference / VoIP ..............................................................153
Improving the print quality..................................................................................154
Machine Information ..........................................................................................162
Checking the Serial Number........................................................................162
Checking the Firmware Version ..................................................................162
Reset operations .........................................................................................162
How to reset the machine ............................................................................163
C Settings and features tables 164
Using the Settings Tables..................................................................................164
Settings Tables ..................................................................................................165
Features Tables.................................................................................................192
Entering text.......................................................................................................221

vii
D Specifications 222
General.............................................................................................................. 222
Document Size .................................................................................................. 225
Print media......................................................................................................... 226
Fax..................................................................................................................... 227
Copy ..................................................................................................................228
Scanner ............................................................................................................. 229
Printer ................................................................................................................230
Interfaces........................................................................................................... 231
Network.............................................................................................................. 232
Direct Print feature.............................................................................................233
Computer requirements ..................................................................................... 234
Supplies ............................................................................................................. 235
Important information for the toner cartridge life................................................236
E Index 238

viii
Table of Contents
(Advanced User’s Guide)
You can view the Advanced User's Guide.
The Advanced User’s Guide explains the following features and operations.
1 General Setup
Memory storage
Set tone or pulse dialing mode
Automatic Daylight Saving Time
Set the Time Zone
Ecology features
Quiet mode feature
Touchscreen
2 Security features
Secure Function Lock 3.0
Active Directory Authentication
IPSec
Setting Lock
Dial Restriction (MFC models only)
3 Sending a fax (MFC models
only)
Additional sending options
Additional sending operations
4 Receiving a fax (MFC models
only)
Memory Receive Options
Remote retrieval
Additional receiving operations
5 Dialling and storing numbers
(MFC models only)
Telephone line services
Additional dialling operations
Additional ways to store numbers
6 Printing reports
Fax reports (MFC models only)
Reports
7 Making copies
Copy settings
A Routine maintenance
Checking the machine
Replacing periodic maintenance
parts
Packing and shipping the machine
B Options
Options
Optional paper tray (For
DCP-L8400CDN, DCP-L8450CDW,
MFC-L8650CDW and
MFC-L8850CDW (LT-320CL)) (For
MFC-L9550CDW (LT-325CL))
Memory board
C Glossary
DIndex
Windows®:PDF file / CD-ROM / In the Box
Macintosh: PDF file / Brother Solutions Center at http://solutions.brother.com/