Brother MFC 5890CN - Color Inkjet - All-in-One User manual

USER’S GUIDE
MFC-5890CN
MFC-5895CW
MFC-6490CW
Version 0
UK/IRE/GEN/SAF

If you need to call Customer Service
Please complete the following information for future
reference:
Model Number: MFC-5890CN, MFC-5895CW and
MFC-6490CW (Circle your model number)
Serial Number: 1
Date of Purchase:
Place of Purchase:
1The serial number is on the back of the unit. Retain
this User's Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
© 2008-2010 Brother Industries, Ltd.

i
Approval Information and Compilation and
Publication Notice
THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE
FITTED WITH THE APPROPRIATE CONNECTOR.
APPROVAL INFORMATION
Brother advises that this product may not function correctly in a country other than where it was
originally purchased, and does not offer any warranty in the event that this product is used on
public telecommunication lines in another country.
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has been compiled and published,
covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.
Declaration of Conformity (Europe only)
Brother declares that this product is in compliance with the essential requirements of Directives
1999/5/EC and 2005/32/EC.
The Declaration of Conformity (DoC) in the User's Guides and/or Quick Setup Guides may be an
earlier version. For the latest version please refer to our web site.
Please go to http://solutions.brother.com/
-> choose region (eg. Europe)
-> choose country
-> choose your model
-> choose "Manuals"
-> choose Declaration of Conformity (Select Language when required.)

ii
Table of Contents
Section I General
1 General Information 2
Using the documentation .......................................................................................2
Symbols and conventions used in the documentation ....................................2
Accessing the Software User’s Guide and Network User’s Guide ........................3
Viewing Documentation...................................................................................3
Accessing Brother Support (For Windows®) .........................................................5
MFC-6490CW Control panel overview ..................................................................6
LCD screen indications....................................................................................8
Basic Operations .............................................................................................8
2 Loading paper and documents 9
Loading paper and other print media.....................................................................9
Loading paper in paper tray #1........................................................................9
Loading paper in paper tray #2 (MFC-6490CW only)....................................12
Loading envelopes and postcards.................................................................15
Removing small printouts from the machine .................................................16
Printable area ................................................................................................17
Acceptable paper and other print media..............................................................18
Recommended print media ...........................................................................18
Handling and using print media.....................................................................19
Choosing the right print media.......................................................................20
Loading documents .............................................................................................22
Using the ADF ...............................................................................................22
Using the scanner glass ................................................................................23
Scannable area .............................................................................................24
3 General setup 25
Power Save mode ...............................................................................................25
Putting your machine in Power Save mode...................................................25
Bringing your machine out of Power Save mode ..........................................25
Power Save setting........................................................................................25
Mode Timer..........................................................................................................26
Paper settings......................................................................................................26
Paper Size and Type (MFC-5890CN and MFC-5895CW) ............................26
Paper Size and Type (MFC-6490CW only) ...................................................27
Tray use in Copy mode (MFC-6490CW only) ...............................................28
Tray use in Fax mode (MFC-6490CW only)..................................................28
Secure Paper Feed mode for A3 size Short Grain Paper .............................29
Volume Settings...................................................................................................29
Ring Volume ..................................................................................................29
Beeper Volume..............................................................................................30
Speaker Volume ............................................................................................30
Automatic Daylight Savings Time ........................................................................30

iii
Sleep Mode .........................................................................................................31
LCD screen..........................................................................................................31
LCD Contrast.................................................................................................31
Setting the backlight brightness.....................................................................31
Setting the Dim Timer for the backlight ........................................................32
Setting the Wallpaper ....................................................................................32
4 Security features 33
Secure Function Lock ..........................................................................................33
Setting and changing the Administrator Password........................................33
Setting up and changing the Public user.......................................................34
Setting up and changing restricted users ......................................................35
Turning Secure Function Lock on/off.............................................................36
Switching users .............................................................................................37
Changing to the Public mode ........................................................................37
Reset all users...............................................................................................37
Section II Fax
5 Sending a Fax 40
Entering Fax mode .............................................................................................. 40
Faxing from the ADF ....................................................................................40
Faxing from the scanner glass ......................................................................41
Setting scanner glass size for faxing (MFC-5890CN and MFC-5895CW) ....41
Setting scanner glass size for faxing (MFC-6490CW only)...........................42
Colour fax transmission .................................................................................42
How to preview an outgoing fax ....................................................................42
Cancelling a fax in progress ..........................................................................42
Broadcasting (Monochrome only)........................................................................43
Cancelling a Broadcast in progress...............................................................44
Additional sending operations..............................................................................44
Sending faxes using multiple settings ...........................................................44
Contrast ......................................................................................................... 45
Changing fax resolution.................................................................................45
Dual access (Monochrome only) ...................................................................46
Real time transmission ..................................................................................46
Overseas Mode .............................................................................................46
Delayed Faxing (Monochrome only)..............................................................46
Delayed Batch Transmission (Monochrome only)......................................... 47
Checking and cancelling waiting jobs............................................................47
Setting your changes as a new default..........................................................47
Restoring all settings to the factory settings ..................................................47
Sending a fax manually .................................................................................48
Out of Memory message ...............................................................................48

iv
6 Receiving a Fax 49
Receive modes ....................................................................................................49
Choose the Receive Mode ..................................................................................49
Using receive modes ...........................................................................................50
Fax only .........................................................................................................50
Fax/Tel...........................................................................................................50
Manual...........................................................................................................50
External TAD .................................................................................................50
Receive mode settings ........................................................................................51
Ring Delay .....................................................................................................51
F/T Ring Time (Fax/Tel mode only)...............................................................51
Fax Detect .....................................................................................................52
Additional receiving operations............................................................................52
Printing a reduced incoming fax ....................................................................52
Setting Receiving Priority ..............................................................................53
Printing a fax from the memory .....................................................................54
Out of Paper Reception .................................................................................54
Memory Receive (Monochrome only)..................................................................54
Fax Forwarding..............................................................................................55
Fax Storage ...................................................................................................55
PC Fax Receive.............................................................................................56
Changing the destination PC.........................................................................57
Turning off Memory Receive Operations.......................................................57
Changing Memory Receive Operations.........................................................58
Fax Preview (Monochrome only) .........................................................................58
How to preview a received fax.......................................................................58
Changing the settings to turn off Fax Preview...............................................60
Remote Retrieval .................................................................................................60
Setting a Remote Access Code.....................................................................60
Using your Remote Access Code..................................................................61
Remote Fax commands ................................................................................62
Retrieving fax messages ...............................................................................63
Changing your Fax Forwarding number........................................................63

v
7 Telephone and External devices 64
Voice operations..................................................................................................64
Tone or Pulse ................................................................................................64
Fax/Tel mode ................................................................................................64
Fax/Tel mode in Power Save condition ......................................................... 64
Telephone services..............................................................................................65
Caller ID (U.K. and Ireland only)....................................................................65
Setting the Telephone Line Type...................................................................66
BT Call Sign (U.K. only).................................................................................66
Connecting an external TAD (telephone answering device)................................67
Connections...................................................................................................68
Recording outgoing message (OGM) on an external TAD............................68
Multi-line connections (PBX) .........................................................................68
External and extension telephones......................................................................69
Connecting an external or extension telephone ............................................69
Operation from extension telephones............................................................69
Using extension telephones (For U.K. only)..................................................69
Using a cordless external telephone .............................................................70
Using remote codes.......................................................................................70
8 Dialling and storing numbers 72
How to Dial ..........................................................................................................72
Manual dialling...............................................................................................72
One Touch Dialling ........................................................................................72
Speed Dialling ...............................................................................................72
Search ...........................................................................................................73
Fax Redial .....................................................................................................73
Outgoing Call history .....................................................................................73
Caller ID history .............................................................................................74
Storing numbers .................................................................................................. 74
Storing a pause .............................................................................................74
Storing One Touch Dial numbers ..................................................................74
Storing Speed Dial numbers..........................................................................76
Changing One Touch or Speed Dial names or numbers...............................78
Setting up groups for broadcasting................................................................79
Combining Quick Dial numbers .....................................................................80
9 Printing Reports 82
Fax reports...........................................................................................................82
Transmission Verification Report...................................................................82
Fax Journal (activity report)...........................................................................83
Reports ................................................................................................................ 83
How to print a report ......................................................................................83

vi
10 Polling 84
Polling overview...................................................................................................84
Polling receive .....................................................................................................84
Setup to receive polling .................................................................................84
Setup to receive polling with secure code .....................................................84
Setup to receive delayed polling....................................................................84
Sequential polling (Monochrome only) ..........................................................85
Polled transmit (Monochrome only) .....................................................................86
Setup for polled transmit................................................................................86
Setup for polled transmit with secure code....................................................86
Section III Copy
11 Making copies 88
How to copy .........................................................................................................88
Entering Copy mode......................................................................................88
Making a single copy .....................................................................................88
Making multiple copies ..................................................................................88
Stop copying..................................................................................................88
Copy settings .......................................................................................................89
Changing copy speed and quality .................................................................89
Enlarging or reducing the image copied ........................................................89
Making N in 1 copies or a poster (Page Layout) ..........................................90
Sorting copies using the ADF ........................................................................92
Adjusting Brightness and Contrast ................................................................92
Paper Options................................................................................................93
Skew Adjustment (MFC-6490CW only).........................................................94
Book Copy .....................................................................................................94
Watermark Copy............................................................................................95
Setting your changes as a new default..........................................................96
Restoring all settings to the factory settings ..................................................96
‘Out of Memory’ message....................................................................................97

vii
Section IV Direct Photo Printing
12 Printing photos from a memory card or
USB Flash memory drive 100
PhotoCapture Center™ Operations...................................................................100
Printing from a memory card or USB Flash memory drive without a PC.....100
Scanning to a memory card or USB Flash memory drive without a PC ......100
Using PhotoCapture Center™ from your computer.....................................100
Using a memory card or USB Flash memory drive .....................................100
Memory cards or a USB Flash memory drive folder structure.....................101
Getting started ................................................................................................... 102
Entering PhotoCapture mode ......................................................................103
Print Images.......................................................................................................103
View Photo(s) ..............................................................................................103
Print Index (Thumbnails) .............................................................................104
Printing Photos ............................................................................................105
Enhance Photos ..........................................................................................105
Search by Date............................................................................................108
Print All Photos ............................................................................................ 108
Slide Show...................................................................................................108
Trimming......................................................................................................109
DPOF printing..............................................................................................109
PhotoCapture Center™ print settings................................................................110
Print Speed and Quality...............................................................................111
Paper options ..............................................................................................111
Adjusting Brightness, Contrast and Colour..................................................112
Cropping ......................................................................................................113
Borderless printing....................................................................................... 113
Date Print.....................................................................................................113
Setting your changes as a new default........................................................114
Restoring all settings to the factory settings ................................................114
Scan to a memory card or USB Flash memory drive ........................................114
Entering Scan mode ....................................................................................114
How to scan to a memory card or USB Flash memory drive.......................114
Glass Scan Size (MFC-6490CW only) ........................................................116
How to change the file name .......................................................................116
How to set a new default .............................................................................116
How to reset to factory settings ...................................................................116
Understanding the Error Messages...................................................................117
13 Printing photos from a camera 118
Printing photos directly from a PictBridge camera.............................................118
PictBridge requirements .............................................................................. 118
Setting your digital camera ..........................................................................118
Printing Images............................................................................................119
DPOF printing..............................................................................................119
Printing photos directly from a digital camera (without PictBridge)....................120
Printing Images............................................................................................120
Understanding the Error Messages...................................................................121

viii
Section V Software
14 Software and Network features 124
Section VI Appendixes
A Safety and Legal 126
Choosing a location ...........................................................................................126
To use the machine safely.................................................................................127
Important safety instructions........................................................................131
IMPORTANT - For your safety ....................................................................132
LAN connection ...........................................................................................133
Radio interference .......................................................................................133
EU Directive 2002/96/EC and EN50419......................................................133
International ENERGY STAR®Compliance Statement...............................133
Legal limitations for copying ..............................................................................134
Trademarks........................................................................................................135
B Troubleshooting and Routine Maintenance 136
Troubleshooting ................................................................................................136
If you are having difficulty with your machine ..............................................136
Dial Tone detection......................................................................................143
Telephone line interference .........................................................................143
Error and Maintenance messages.....................................................................144
Error animations Display .............................................................................150
Transferring your faxes or Fax Journal report .............................................150
Document jam ............................................................................................151
Printer jam or paper jam (MFC-5890CN and MFC-5895CW)......................152
Printer jam or paper jam (MFC-6490CW only) ............................................154
Routine maintenance.........................................................................................157
Replacing the ink cartridges ........................................................................157
Cleaning the outside of the machine ...........................................................160
Cleaning the scanner glass .........................................................................161
Cleaning the machine printer platen............................................................161
Cleaning the paper pick-up roller.................................................................162
Cleaning the print head ...............................................................................162
Checking the print quality ............................................................................163
Checking the print alignment .......................................................................164
Checking the ink volume .............................................................................165
Machine Information ..........................................................................................165
Checking the serial number.........................................................................165
Packing and shipping the machine....................................................................165

ix
C Menu and Features 168
On-screen programming....................................................................................168
Menu table...................................................................................................168
Memory storage...........................................................................................168
Mode and menu keys ........................................................................................168
Menu table...................................................................................................169
Entering Text ...............................................................................................194
D Specifications 195
General..............................................................................................................195
Print media.........................................................................................................198
Fax.....................................................................................................................199
Copy ..................................................................................................................200
PhotoCapture Center™ ..................................................................................... 201
PictBridge ..........................................................................................................202
Scanner .............................................................................................................203
Printer ................................................................................................................204
Interfaces...........................................................................................................205
Computer requirements (MFC-5890CN and MFC-6490CW) ............................206
Computer requirements (MFC-5895CW)...........................................................207
Consumable items.............................................................................................208
Network (LAN) ................................................................................................... 209
E Glossary 210
FIndex 214

x

Section I
General I
General Information 2
Loading paper and documents 9
General setup 25
Security features 33

2
1
Using the
documentation 1
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Symbols and conventions
used in the documentation 1
The following symbols and conventions are
used throughout the documentation.
General Information 1
Bold Bold typeface identifies specific
buttons on the machine's
control panel, or on the
computer screen.
Italics Italicized typeface emphasizes
an important point or refers you
to a related topic.
Courier
New
Text in Courier New font
identifies messages on the
LCD of the machine.
Warnings tell you what to do to
prevent possible personal injury.
Cautions specify procedures you
must follow or avoid to prevent
possible damage to the machine or
other objects.
Electrical Hazard icons alert you to
possible electrical shock.
Notes tell you how you should
respond to a situation that may arise
or give tips about how the operation
works with other features.
Improper Setup icons alert you to
devices and operations that are not
compatible with the machine.

General Information
3
1
Accessing the
Software User’s Guide
and Network User’s
Guide 1
This User’s Guide does not contain all the
information about the machine such as how
to use the advanced features of the Printer,
Scanner, PC Fax and Network. When you are
ready to learn detailed information about
these operations, read the Software User’s
Guide and Network User’s Guide that are
on the CD-ROM.
Viewing Documentation 1
Viewing Documentation
(For Windows®)1
To view the documentation, from the Start
menu, point to Brother, MFC-XXXX (where
XXXX is your model name) from the
programs group, and then choose
User’s Guides in HTML format.
If you have not installed the software, you can
find the documentation by following the
instructions below:
aTurn on your PC. Insert the Brother
CD-ROM into your CD-ROM drive.
bIf the model name screen appears, click
your model name.
cIf the language screen appears, click
your language. The CD-ROM Main
Menu will appear.
Note
If this window does not appear, use
Windows®Explorer to run the start.exe
program from the root directory of the
Brother CD-ROM.
dClick Documentation.
eClick the documentation you want to
read.
HTML documents: Software
User’s Guide and Network User’s
Guide in HTML format.
This format is recommended for
viewing on your computer.
PDF documents: User’s Guide for
stand-alone operations, Software
User’s Guide and Network User’s
Guide in PDF format.
This format is recommended for
printing the manuals. Click to go to
the Brother Solutions Center, where
you can view or download the PDF
documents. (Internet access and
PDF Reader software are required.)

Chapter 1
4
How to find Scanning instructions 1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User’s Guide
Scanning
ControlCenter3
Network Scanning
ScanSoft™ PaperPort™ 11SE with OCR
How-to-Guides
The complete ScanSoft™ PaperPort™
11SE with OCR How-to-Guides can be
viewed from the Help selection in the
ScanSoft™ PaperPort™ 11SE
application.
How to find Network setup
instructions (MFC-5895CW and
MFC-6490CW) 1
Your machine can be connected to a wireless
or wired network. You can find basic setup
instructions in the Quick Setup Guide. If your
wireless access point supports
SecureEasySetup™ (MFC-6490CW only),
Wi-Fi Protected Setup™ or AOSS™, follow
the steps in the Quick Setup Guide. For more
information about network setup please see
the Network User’s Guide.
Viewing Documentation
(For Macintosh) 1
aTurn on your Macintosh. Insert the
Brother CD-ROM into your CD-ROM
drive. The following window will appear.
(The window below may vary depending
on the model.)
bDouble-click the Documentation icon.
cDouble-click your language folder.
dDouble-click top.html to view the
Software User's Guide and Network
User's Guide in HTML format.
eClick the documentation you want to
read:
Software User’s Guide
Network User’s Guide

General Information
5
1
How to find Scanning instructions 1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User’s Guide
Scanning
ControlCenter2
Network Scanning
Presto! PageManager User’s Guide
The complete Presto! PageManager
User’s Guide can be viewed from the Help
selection in the Presto! PageManager
application.
How to find Network setup
instructions (MFC-5895CW and
MFC-6490CW) 1
Your machine can be connected to a wireless
or wired network. You can find basic setup
instructions in the Quick Setup Guide. If your
wireless access point supports
SecureEasySetup™ (MFC-6490CW only),
Wi-Fi Protected Setup™ or AOSS™, follow
the steps in the Quick Setup Guide. For more
information about network setup please see
the Network User’s Guide.
Accessing Brother
Support
(For Windows®)1
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center).
Click Brother Support on the main menu.
The following screen will appear:
To access our web site
(http://www.brother.com), click Brother
Home Page.
For the latest news and product support
information (http://solutions.brother.com),
click Brother Solutions Center.
To visit our web site for original Brother
Supplies
(http://www.brother.com/original/), click
Supplies Information.
To access the Brother CreativeCenter
(http://www.brother.com/creativecenter/)
for FREE photo projects and printable
downloads, click Brother
CreativeCenter.
To return to the main page, click Back or
if you have finished, click Exit.

Chapter 1
6
MFC-6490CW Control panel overview 1
The MFC-5890CN, MFC-5895CW and MFC-6490CW have the same control panel keys.
Note
Most of the illustrations in this User’s Guide show the MFC-6490CW.
1 Fax and telephone keys:
Fax Preview
Lets you preview incoming and outgoing
faxes on the LCD.
Tel/R
This key is used to have a telephone
conversation after picking up the external
handset during the F/T pseudo-ring.
Also, when connected to a PBX, you can
use this key to gain access to an outside line
or to transfer a call to another extension.
Redial/Pause
Redials the last 30 numbers called. It also
inserts a pause when programming quick
dial numbers.
2DialPad
Use these keys to dial telephone and fax
numbers and as a keyboard for entering
information into the machine.
The #key lets you temporarily switch the
dialling mode during a telephone call from
Pulse to Tone.
3 Mode keys:
Fax
Lets you access Fax mode.
Scan
Lets you access Scan mode.
Copy
Lets you access Copy mode.
Photo Capture
Lets you access PhotoCapture Center™
mode.
4 Menu keys:
Volume keys
dc
When the machine is idle, you can press
these keys to adjust the ring volume.
Phone Book key
Press to store One Touch, Speed Dial and
Group numbers in the machine’s memory.
Lets you store, look up, and dial numbers
that are stored in the memory.
21
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General Information
7
1
dor c
Press to scroll backward or forward to a
menu selection.
Also, press to choose options.
aor b
Press to scroll through the menus and options.
Menu
Access the main menu.
OK
Choose a setting.
Clear/Back
Press to delete characters or to go back to
the previous menu level.
5 Start keys:
Colour Start
Lets you start sending faxes or making
copies in full colour. Also lets you start a
scanning operation (in colour or mono,
depending on the scanning setting in the
ControlCenter software).
Mono Start
Lets you start sending faxes or making
copies in monochrome. Also lets you start a
scanning operation (in colour or mono
depending on the scanning setting in the
ControlCenter software).
6PowerSave
Lets you put the machine into Power Save mode.
7Stop/Exit
Stops an operation or exits from a menu.
8 Ink Management
Lets you clean the print head, check the print
quality, and check the available ink volume.
9 LCD (liquid crystal display)
Displays messages on the screen to help you
set up and use your machine.
Also, you can adjust the angle of the LCD by
lifting it.
10 One Touch keys
These 3 keys give you instant access to 6
previously stored numbers.
Shift
To access One Touch numbers 4 to 6, hold
down Shift as you press the One Touch key.
Also, if no number is assigned to the key, you
can directly store the number by pressing the
empty key.
34 5
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Chapter 1
8
LCD screen indications 1
The LCD shows the current machine status
when the machine is idle.
1 Wireless Status (MFC-5895CW and
MFC-6490CW)
A four level indicator shows the current
wireless signal strength if you are using a
wireless connection.
2 Memory Status
Lets you see the available memory in the
machine.
3 Ink indicator
Lets you see the available ink volume.
4 Current Receive Mode
Lets you see the current receive mode.
Fax (Fax only)
F/T (Fax/Tel)
TAD (External TAD)
Mnl (Manual)
5 Faxes in memory
Shows how many received faxes are in the
memory.
Note
(MFC-6490CW)
If you receive a fax containing multiple paper
sizes (for example, a page of A4 data and a
page of A3 data), the machine may create and
store a file for each paper size. The LCD may
show that more than one fax job has been
received.
Basic Operations 1
The following steps show how to change a
setting in the machine. In this example the
Mode Timer setting is changed from
2 minutes to 30 seconds.
aPress Menu.
bPress aor bto choose
General Setup.
Press OK.
cPress aor bto choose Mode Timer.
dPress dor cto choose 30Secs.
Press OK.
You can see the current setting on the
LCD:
ePress Stop/Exit.
0Max
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12 3 4
5
Network
MENU
Fax
Machine Info.
Initial Setup
Print Reports
Select & Press OK
General Setup
General SetupGeneral Setup
VVolumeolume
MENU Select & Press OK
ModeMode TTimerimer
TTray Settingray Setting
2Mins2Mins
Auto DaylightAuto Daylight
PP. Save Setting. Save Setting
OnOn
Fax Receive : OnFax Receive : On
General SetupGeneral Setup
MENU Select & Press OK
ModeMode TTimerimer
TTray Settingray Setting
30Secs30Secs
OnOn
Auto DaylightAuto Daylight
PP. Save Setting. Save Setting Fax Receive : OnFax Receive : On
VVolumeolume
General SetupGeneral Setup
MENU Select & Press OK
ModeMode TTimerimer
TTray Settingray Setting
30Secs30Secs
OnOn
Auto DaylightAuto Daylight
PP. Save Setting. Save Setting Fax Receive : OnFax Receive : On
VVolumeolume