Brother DCP-L2550DW User manual

Reference Guide
Brief explanations for routine operations
HL-L2390DW
DCP-L2550DW
HL-L2395DW
MFC-L2710DW
MFC-L2730DW
MFC-L2750DW
MFC-L2750DWXL
Brother recommends keeping this guide next to your Brother machine for quick reference.
Online User's Guide
For more advanced instructions, information, and
product specifications, see the Online User's
Guide at support.brother.com/manuals

User's Guides and Where to Find Them
Which Guide? What's in It? Where Is It?
Product Safety Guide Read this Guide first. Please read the Safety
Instructions before you set up your machine.
See this Guide for trademarks and legal
limitations.
Printed / In the box
Quick Setup Guide Follow the instructions for setting up your
machine, and installing the Full Driver &
Software Package for the operating system
and connection type you are using.
Printed / In the box
Reference Guide Learn the basic Fax, Copy and Scan
operations and basic machine maintenance.
See troubleshooting tips.
Printed or on Brother
Installation Disc / In
the Box
Online User's Guide This guide includes the additional contents of
the Reference Guide.
In addition to information about the Print,
Scan, Copy, Fax, mobile device functions,
Brother ControlCenter operations and
troubleshooting, other useful information is
included about using the machine on a
network.
Brother Solutions
Center 1
Mobile Print/Scan Guide
for Brother iPrint&Scan
This Guide provides useful information about
printing from your mobile device, and
scanning from your Brother machine to your
mobile device when connected to a Wi-Fi®
network.
Brother Solutions
Center 1
1Visit support.brother.com/manuals.
1

The Online User's Guide Helps You Get the Most
Out of Your Machine
We hope that you find this guide helpful. To learn more about your machine's features, please
take a look at our Online User's Guide. It offers:
Quicker Navigation!
Search box
Navigation index in a separate panel
Comprehensive Format!
Every topic in one guide
Simplified Layout!
Step-by-step instructions
Feature summary at the top of the page
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2
3
4
1. Search Box
2. Navigation
3. Summary
4. Step-by-Step Instructions
To View Online User's Guides
To view the Online User's Guide and other available guides, visit support.brother.com/manuals.
(Windows®)
You can also access your machine's guides using Brother Utilities. The Brother Utilities tool is
included in the standard installation and, when installed, you can find it either as a shortcut on
your desktop, or from the Windows® Start menu.
2

Questions or Problems? Take a Look at our FAQs,
Solutions, and Videos Online.
Go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at
support.brother.com
•Provides several ways to search
•Displays related questions for more information
•Receives regular updates based on customer feedback
©2017 Brother Industries, Ltd. All rights reserved.
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Control Panel Overview
Related Models:
HL-L2390DW/DCP-L2550DW/MFC-L2710DW
The control panel may vary depending on your model.
MFC-L2710DW
1 2
4
3
1. One Touch buttons
Store and recall up to eight fax and telephone numbers.
To access stored One Touch fax and telephone numbers 1-4, press the One Touch button
assigned to that number. To access stored One Touch fax and telephone numbers 5-8, press
and hold Shift as you press the button.
2. Function buttons
Redial/Pause
Press to dial the last number you called. This button also inserts a pause when
programming quick dial numbers or when dialing a number manually.
Hook
Press Hook before dialing to ensure a fax machine answers, and then press Start.
If the machine is in Fax/Tel (F/T) Mode and you pick up the handset of an external
telephone during the F/T ring (pseudo double-rings), press Hook to talk.
1General Information
4

WiFi (for wireless models)
Press the WiFi button and launch the wireless installer on your computer. Follow the on-
screen instructions to set up a wireless connection between your machine and your
network.
When the WiFi light is on, your Brother machine is connected to a wireless access point.
When the WiFi light blinks, the wireless connection is down, or your machine is in the
process of connecting to a wireless access point.
Resolution (for certain models only)
Press to change the Fax resolution.
2 in 1 (ID) Copy
Press to copy both sides of an identification card onto a single page.
2-sided
Press to copy on both sides of a sheet of paper.
Options
Press to access temporary settings for faxing, scanning, or copying.
3. Liquid Crystal Display (LCD)
Displays messages to help you set up and use the machine.
If the machine is in Fax Mode, the LCD displays:
b
a
Fax Only
01/01 12:00AM
a. Date & Time
b. Receive Mode
When you press COPY, the LCD displays:
□□■□□
d
e
f
g
c
100% Auto
Stack Copies:01
c. Type of copy
d. Number of copies
e. Quality
f. Contrast
g. Copy ratio
1General Information
5

4. Mode buttons
FAX
Press to switch the machine to FAX Mode.
SCAN
Press to switch the machine to SCAN Mode.
COPY
Press to switch the machine to COPY Mode.
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9
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5. Menu buttons
Clear
Press to delete entered data or cancel the current setting.
Menu
Press to access the Menu for programming your machine settings.
OK
Press to store your machine settings.
d or c
Press to scroll back or forward through menu selections.
a or b
• Press to scroll up or down through menus and options.
• Press to change the resolution in Fax Mode.
Press to access speed dial numbers.
6. Dial Pad
• Use to dial fax and telephone numbers.
• Use as a keyboard to enter text or characters.
6

7. Power On/Off
• Turn on the machine by pressing .
• Turn off the machine by pressing and holding . The LCD displays [Shutting Down]
and stays on for a few seconds before turning off. If you have an external telephone or
TAD connected, it is always available.
8. Stop/Exit
• Press to stop an operation.
• Press to exit from a menu.
9. Start
• Press to start sending faxes.
• Press to start copying.
• Press to start scanning documents.
1General Information
7

HL-L2390DW/DCP-L2550DW
MFC-L2690W
12 3
1. Power On/Off
• Turn on the machine by pressing .
• Turn off the machine by pressing and holding . The LCD displays [Shutting Down]
and stays on for a few seconds before turning off.
2. Function buttons
Copy/Scan Options
Press to access temporary settings for scanning or copying.
WiFi (for wireless models)
Press the WiFi button and launch the wireless installer on your computer. Follow the on-
screen instructions to set up a wireless connection between your machine and your
network.
When the WiFi light is on, your Brother machine is connected to a wireless access point.
When the WiFi light blinks, the wireless connection is down, or your machine is in the
process of connecting to a wireless access point.
Scan
Press to switch the machine to Scan Mode.
2 in 1 (ID) Copy
Press to copy both sides of an identification card onto a single page.
8

3. Liquid Crystal Display (LCD)
Displays messages to help you set up and use the machine.
If the machine is in Ready Mode or COPY Mode, the LCD displays:
□□■□□
ba
c
d
e
100% Auto
Stack Copies:01
a. Type of copy
b. Number of copies
c. Quality
d. Contrast
e. Copy ratio
MFC-L2690W
45 6
4. Menu buttons
Menu
Press to access the Menu for programming your machine settings.
Clear
• Press to delete entered data.
• Press to cancel the current setting.
OK
Press to store your machine settings.
a or b
Press to scroll up or down through menus and options.
5. Stop/Exit
• Press to stop an operation.
• Press to exit from a menu.
6. Start
• Press to start copying.
1General Information
9

• Press to start scanning documents.
Control Panel Overview
Related Models:
HL-L2395DW/MFC-L2730DW/MFC-L2750DW/MFC-L2750DWXL
The control panel may vary depending on your model.
2 3 65 4
1
1. Near Field Communication (NFC) (HL-L2395DW/MFC-L2750DW/MFC-L2750DWXL)
If your Android™ device supports the NFC feature, you can print from your device or scan
documents to your device by touching it to the NFC symbol on the control panel.
2. Touchscreen Liquid Crystal Display (LCD)
Access menus and options by pressing them on the touchscreen.
3. Menu Buttons
(Back)
Press to go back to the previous menu.
(Home)
Press to return to the Home screen.
(Cancel)
Press to cancel an operation.
4. Dial Pad (Numerical buttons)
Press the numbers on the touchpanel to dial telephone or fax numbers and to enter the
number of copies.
5. LED Power Indicator
The LED lights up depending on the machine’s power status.
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6. Power On/Off
• Turn on the machine by pressing .
• Turn off the machine by pressing and holding down . The touchscreen LCD displays
[Shutting Down] and stays on for a few seconds before turning off. If you have an
external telephone or TAD connected, it is always available.
1General Information
11

Touchscreen LCD
Overview
Related Models:
HL-L2395DW/MFC-L2730DW/MFC-L2750DW/
MFC-L2750DWXL
When a Home screen is displayed, press d or
c to display the other Home screens.
The Home screen displays the machine's
status when the machine is idle. When
displayed, this screen indicates that your
machine is ready for the next command.
The available features will vary depending on
your model.
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3
4
5
6
1. Date & Time
Displays the date and time set on the
machine.
2. Modes
• [Fax]
Press to access Fax mode.
• [Copy]
Press to access Copy mode.
• [Scan]
Press to access Scan mode.
• [Secure Print]
Press to access the [Secure Print]
option.
• [Web]
Press to connect the Brother machine
to an Internet service.
• [Apps]
Press to connect the Brother machine
to the Brother Apps service.
3. Toner
Displays the remaining toner life. Press to
access the [Toner] menu.
When the Toner cartridge is near the end
of life or has a problem, an error icon
appears on the Toner icon.
4. [Settings]
Press to access the [Settings] menu.
If Secure Function Lock or Setting Lock
has been turned on, a lock icon
appears on the LCD. You must unlock the
machine to use Settings.
5. or
(Wireless Status for wireless models)
Press to configure wireless settings.
If you are using a wireless connection, a
four-level indicator in each of the Home
screens displays the current wireless
signal strength.
0 Max
Wireless LAN Disabled
12

6. [Shortcuts]
Press to create Shortcuts for frequently-
used operations, such as sending a fax,
making a copy, scanning and using Web
Connect.
• Three Shortcuts screens are available
with up to four Shortcuts on each
Shortcuts screen. A total of 12
Shortcuts are available.
• To display the other Shortcuts screens,
press d or c.
Stored Fax(es)
The number of received faxes in memory
appears at the top of the screen.
Press , and then press [Yes] to print
the faxes.
Warning icon
The warning icon appears when there
is an error or maintenance message; press
the message area to view it, and then
press to return to Ready Mode.
• This product adopts the font of ARPHIC
TECHNOLOGY CO., LTD.
NOTE
How to Navigate the
Touchscreen LCD
Related Models:
HL-L2395DW/MFC-L2730DW/MFC-L2750DW/
MFC-L2750DWXL
Press your finger on the LCD to operate it. To
display and access all the options, press d c
or a b on the LCD to scroll through them.
The following steps explain how to navigate
through changing a machine setting. In this
example, the LCD Backlight setting is
changed from [Light] to [Med].
IMPORTANT
DO NOT press the LCD with a sharp object
such as a pen or stylus. It may damage the
machine.
DO NOT touch the LCD immediately after
plugging in the power cord or turning on the
machine. Doing this may cause an error.
NOTE
1Press ([Settings]).
2Press [All Settings].
1General Information
13

3Press a or b to display the [General
Setup] option, and then press
[General Setup].
4Press a or b to display the [LCD
Settings] option, and then press
[LCD Settings].
5Press [Backlight].
6Press [Med].
7Press .
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Load Paper in the
Paper Tray
Use the paper tray when printing on the
following media:
Plain paper
Thin paper
Recycled paper
Thick paper
• Adjust the guides
• Fan the paper
• Do not exceed this
mark
For more information, see the Online User's
Guide: Load Paper in the Paper Tray.
Load Paper in the
Manual Feed Slot
Use the Manual Feed Slot when printing on
the following media:
Plain paper
Thin paper
Recycled paper
Bond paper
Thick paper
Labels 1
Envelopes 1
• Adjust the guides
• Use both hands to
insert one sheet of
paper
• Continue pressing
the paper against
the rollers for
about two
seconds, or until
the machine grabs
the paper and
pulls it in further
1Open the back cover (face up output tray) before
printing to let the printed paper exit onto the face up
output tray.
For more information, see the Online User's
Guide: Load and Print Paper in the Manual
Feed Slot.
2Load Paper
2Load Paper
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Use this section to resolve problems you may encounter when using your Brother machine.
Identify the Problem
Even if there seems to be a problem with your machine, you can correct most problems yourself.
First, check the following:
• The machine's power cord is connected correctly and the machine's power is on.
• All of the machine's orange protective parts have been removed.
• (For network models) The access point (for wireless network), router, or hub is turned on and
its link indicator is blinking.
• Paper is inserted correctly in the paper tray.
• The interface cables are securely connected to the machine and the computer.
• Check the machine's status on your machine or in Brother Status Monitor on your computer.
Find the Error Find the Solution
Using the Status Monitor
• Double-click the icon in the task tray.
• (Windows®) If you select the Load Status
Monitor on Startup check box, the Status
Monitor will launch automatically each time
you start your computer.
• A green icon indicates the normal stand-by
condition.
• A yellow icon indicates a warning.
• A red icon indicates an error has occurred.
• A gray icon indicates the machine is
offline.
• Click the Troubleshooting button to
access Brother's troubleshooting website.
ATroubleshooting
16

Find the Error Find the Solution
Using the LCD
Cover is Open
1. Follow the messages on the LCD.
2. If you cannot resolve the error, see the
Online User's Guide: Error and
Maintenance Messages or go to your
model's FAQs & Troubleshooting page
on the Brother Solutions Center at
support.brother.com.
Error and Maintenance Messages
For information on the most common error and maintenance messages, see the Online User's
Guide.
To view the Online User's Guide and other available guides, visit support.brother.com/manuals.
ATroubleshooting
17

Document and Paper Jams
An error message indicates where the paper is stuck in your machine.
5
1
2
3
4
Error messages:
1. Document Jam
2. Jam Rear
3. Jam 2-sided
4. Jam Tray
5. Jam Inside
See the messages in Brother Status Monitor on your computer.
Solutions for Wireless Connection
If you cannot connect your Brother machine to the wireless network, see the following:
•Online User's Guide: Print the WLAN Report
•Quick Setup Guide: Alternative wireless setup
To view the Online User's Guide and other available guides, visit support.brother.com/manuals.
18

Supplies
When the time comes to replace supplies, such as the toner or drum, an error message will
appear on your machine's control panel or in the Status Monitor. For more information about the
supplies for your machine, visit www.brother.com/original/index.html or contact your local Brother
dealer.
• The supply order number will vary depending on your country and region.
Toner Cartridge
Standard Toner:
Supply order No. Approximate Life (Page
Yield)
Applicable Models
TN-730 Approximately 1,200 pages 1 2 HL-L2390DW/DCP-L2550DW/
HL-L2395DW/MFC-L2710DW/
MFC-L2730DW/
MFC-L2750DW/
MFC-L2750DWXL
1Approximate cartridge yield is declared in accordance with ISO/IEC 19752.
2A4/Letter simplex pages
High Yield Toner:
Supply order No. Approximate Life (Page
Yield)
Applicable Models
TN-760 Approximately 3,000 pages 1 2 HL-L2390DW/DCP-L2550DW/
HL-L2395DW/MFC-L2710DW/
MFC-L2730DW/
MFC-L2750DW/
MFC-L2750DWXL
1Approximate cartridge yield is declared in accordance with ISO/IEC 19752.
2A4/Letter simplex pages
Super High Yield Toner:
Supply order No. Approximate Life (Page
Yield)
Applicable Models
TN-770 (US only) Approximately 4,500 pages 1 2 MFC-L2750DW/
MFC-L2750DWXL
BAppendix
BAppendix
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