Brother DCP-1510 User manual
ConfidentialConfidential
Brother Laser MFCBrother Laser MFC
SERVICE MANUALSERVICE MANUAL
DCP-
DCP- 1510/1511510/1511/1512/1511/1512/1514/1518/154/1518/151919
MFC-1810/1811/1813/1814/1815/1816/MFC-1810/1811/1813/1814/1815/1816/
1818/18191818/1819
Read this manual thoroughly before maintenance work.Read this manual thoroughly before maintenance work.
Keep this manual in a convenient place for quick and easy reference at all times.Keep this manual in a convenient place for quick and easy reference at all times.
April 2013April 2013
SM-FAX146SM-FAX146
8C5G*8C5G*
(12)(12)
DCP-DCP- 1600/1601600/1601/1602/1601/1602/1608/16198/1619
MFC-1900/1901/1905/1906/1908MFC-1900/1901/1905/1906/1908
DCP-DCP- 1610W/161610W/1612W/161512W/1615NW/1616NWNW/1616NW//
1617NW/1618W/1622W/1623W1617NW/1618W/1622W/1623W
MFC-1910W/1911W/1911NW/1912W/MFC-1910W/1911W/1911NW/1912W/
1915W/1916NW/1919NW1915W/1916NW/1919NW
Original models (with fan/ without fan):Original models (with fan/ without fan):
Models support smaller than A4/letter size:Models support smaller than A4/letter size:
Models support smaller than A4/letter size with LAN function:Models support smaller than A4/letter size with LAN function:
ConfidentialConfidential
The function comparative table below is for models described in this Service Manual.The function comparative table below is for models described in this Service Manual.
There are two types of models with a fan and without a fan.There are two types of models with a fan and without a fan.
A "F" framed in rectangular is affixed to the rating label on the model with a fan, can be used toA "F" framed in rectangular is affixed to the rating label on the model with a fan, can be used to
distinguish between models with a fan and those without.distinguish between models with a fan and those without.
The image at the bottom shows the label on the models with fans.The image at the bottom shows the label on the models with fans.
DDCCPP--11551100 DDCCPP--11551111 DDCCPP--11551122 DDCCPP--11551144
FFAANN WWiitthh//WWiitthhoouutt WWiitthh//WWiitthhoouutt WWiitthh//WWiitthhoouutt WWiitthh
LCDLCD 16 characters16 characters
x 2 linesx 2 lines
16 characters16 characters
x 2 linesx 2 lines
16 characters16 characters
x 2 linesx 2 lines
16 characters16 characters
x 2 linesx 2 lines
WWiirreedd//WWiirreelleesss s LLAANN NN//AA NN//AA NN//AA NN//AA
SSccaannnneerr OOnnee--ssiiddeedd OOnnee--ssiiddeedd OOnnee--ssiiddeedd OOnnee--ssiiddeedd
ADFADF N/AN/A N/AN/A N/AN/A N/AN/A
CapacityCapacity
(Paper tray)(Paper tray) 11550 0 sshheeeettss 11550 0 sshheeeettss 11550 0 sshheeeettss 11550 0 sshheeeettss
SSppeeaakkeerr NN//AA NN//AA NN//AA NN//AA
NNuummeerriic c kkeey y ppaadd NN//AA NN//AA NN//AA NN//AA
FFAAXX NN//AA NN//AA NN//AA NN//AA
HHaannddsseett NN//AA NN//AA NN//AA NN//AA
Paper smaller thanPaper smaller than
A4/letter sizeA4/letter size NN//AA NN//AA NN//AA NN//AA
DDCCPP--11551188 DDCCPP--11551199
FFAANN WWiitthhoouutt WWiitthh
LCDLCD
10 characters10 characters
x 2 lines (2byte)x 2 lines (2byte)
20 characters20 characters
x 2 lines (1byte)x 2 lines (1byte)
10 characters10 characters
x 2 lines (2byte)x 2 lines (2byte)
20 characters20 characters
x 2 lines (1byte)x 2 lines (1byte)
WWiirreedd//WWiirreelleesss s LLAANN NN//AA NN//AA
SSccaannnneerr OOnnee--ssiiddeedd OOnnee--ssiiddeedd
ADFADF N/AN/A N/AN/A
CapacityCapacity
(Paper tray)(Paper tray) 11550 0 sshheeeettss 11550 0 sshheeeettss
SSppeeaakkeerr NN//AA NN//AA
NNuummeerriic c kkeey y ppaadd NN//AA NN//AA
FFAAXX NN//AA NN//AA
HHaannddsseett NN//AA NN//AA
Paper smaller thanPaper smaller than
A4/letter sizeA4/letter size NN//AA NN//AA
<Except for DCP-1510 for Taiwan, MFC-1815 for Taiwan><Except for DCP-1510 for Taiwan, MFC-1815 for Taiwan>
"F" should be framed in rectangular with fan"F" should be framed in rectangular with fan
specification specification to to be be in in printing printing A A ..
It should be printed by It should be printed by production dept.production dept.
<DCP-1510 for Taiwan, MFC-1815 for Taiwan><DCP-1510 for Taiwan, MFC-1815 for Taiwan>
"F" should be framed in rectangular with fan"F" should be framed in rectangular with fan
specification specification to to be be in in printing printing A A ..
It should be printed by It should be printed by production dept.production dept.
ConfidentialConfidential
DDCCPP--11660000 DDCCPP--11660011 DDCCPP--11660022 DDCCPP--11660088
FFAANN WWiitthh WWiitthh WWiitthh WWiitthh
LCDLCD 16 characters16 characters
x 2 linesx 2 lines
16 characters16 characters
x 2 linesx 2 lines
16 characters16 characters
x 2 linesx 2 lines
10 characters10 characters
x 2 lines (2byte)x 2 lines (2byte)
WWiirreedd//WWiirreelleesss s LLAANN NN//AA NN//AA NN//AA NN//AA
SSccaannnneerr OOnnee--ssiiddeedd OOnnee--ssiiddeedd OOnnee--ssiiddeedd OOnnee--ssiiddeedd
ADFADF N/AN/A N/AN/A N/AN/A N/AN/A
CapacityCapacity
(Paper tray)(Paper tray) 11550 0 sshheeeettss 11550 0 sshheeeettss 11550 0 sshheeeettss 11550 0 sshheeeettss
SSppeeaakkeerr NN//AA NN//AA NN//AA NN//AA
NNuummeerriic c kkeey y ppaadd NN//AA NN//AA NN//AA NN//AA
FFAAXX NN//AA NN//AA NN//AA NN//AA
HHaannddsseett NN//AA NN//AA NN//AA NN//AA
Paper smaller thanPaper smaller than
A4/letter sizeA4/letter size
DDCCPP--11661199 DDCCPP--11661100WW DDCCPP--11661122WW DCP-1615NWDCP-1615NW
FFAANN WWiitthh WWiitthh WWiitthh WWiitthh
LCDLCD 10 characters10 characters
x 2 lines (2byte)x 2 lines (2byte)
16 characters16 characters
x 2 linesx 2 lines
16 characters16 characters
x 2 linesx 2 lines
16 characters16 characters
x 2 linesx 2 lines
WWiirreedd//WWiirreelleesss s LLAANN NN//AA WWiirreelleessss WWiirreelleessss WWiirreedd//WWiirreelleessss
SSccaannnneerr OOnnee--ssiiddeedd OOnnee--ssiiddeedd OOnnee--ssiiddeedd OOnnee--ssiiddeedd
ADFADF NN//AA NN//AA
CapacityCapacity
(Paper tray)(Paper tray) 11550 0 sshheeeettss 11550 0 sshheeeettss 11550 0 sshheeeettss 11550 0 sshheeeettss
SSppeeaakkeerr NN//AA NN//AA NN//AA NN//AA
NNuummeerriic c kkeey y ppaadd NN//AA NN//AA NN//AA NN//AA
FFAAXX NN//AA NN//AA NN//AA NN//AA
HHaannddsseett NN//AA NN//AA NN//AA NN//AA
Paper smaller thanPaper smaller than
A4/letter sizeA4/letter size
DDCCPP--11661166NNWW DDCCPP--11661177NNWW DCP-1618WDCP-1618W DCP-1622WDCP-1622W
DCP-1623WDCP-1623W
FFAANN WWiitthh WWiitthh WWiitthh WWiitthh
LCDLCD 16 characters16 characters
x 2 linesx 2 lines
16 characters16 characters
x 2 linesx 2 lines
10 characters10 characters
x 2 lines (2byte)x 2 lines (2byte)
16 characters16 characters
x 2 linesx 2 lines
WWiirreedd//WWiirreelleesss s LLAANN WWiirreedd//WWiirreelleessss WWiirreedd//WWiirreelleessss WWiirreelleessss WWiirreelleessss
SSccaannnneerr OOnnee--ssiiddeedd OOnnee--ssiiddeedd OOnnee--ssiiddeedd OOnnee--ssiiddeedd
ADFADF NN//AA NN//AA
CapacityCapacity
(Paper tray)(Paper tray) 11550 0 sshheeeettss 11550 0 sshheeeettss 11550 0 sshheeeettss 11550 0 sshheeeettss
SSppeeaakkeerr NN//AA NN//AA NN//AA NN//AA
NNuummeerriic c kkeey y ppaadd NN//AA NN//AA NN//AA NN//AA
FFAAXX NN//AA NN//AA NN//AA NN//AA
HHaannddsseett NN//AA NN//AA NN//AA NN//AA
Paper smaller thanPaper smaller than
A4/letter sizeA4/letter size
ConfidentialConfidential
There are two types of models with a fan and without a fan.There are two types of models with a fan and without a fan.
A "F" framed in rectangular is affixed to the rating label on the model with a fan, can be used toA "F" framed in rectangular is affixed to the rating label on the model with a fan, can be used to
distinguish between models with a fan and those without.distinguish between models with a fan and those without.
The image at the bottom shows the label on the models with fans.The image at the bottom shows the label on the models with fans.
MMFFCC--11881100 MMFFCC--11881111 MMFFCC--11881133 MMFFCC--11881144
FFAANN WWiitthh//WWiitthhoouutt WWiitthh//WWiitthhoouutt WWiitthhoouutt WWiitthh
LCDLCD 16 characters16 characters
x 2 linesx 2 lines
16 characters16 characters
x 2 linesx 2 lines
10 characters10 characters
x 2 lines (2byte)x 2 lines (2byte)
20 characters20 characters
x 2 lines (1byte)x 2 lines (1byte)
16 characters16 characters
x 2 linesx 2 lines
WWiirreedd//WWiirreelleesss s LLAANN NN//AA NN//AA NN//AA NN//AA
SSccaannnneerr OOnnee--ssiiddeedd OOnnee--ssiiddeedd OOnnee--ssiiddeedd OOnnee--ssiiddeedd
ADFADF
CapacityCapacity
(Paper tray)(Paper tray) 11550 0 sshheeeettss 11550 0 sshheeeettss 11550 0 sshheeeettss 11550 0 sshheeeettss
SpeakerSpeaker
Numeric key padNumeric key pad
FAXFAX
HHaannddsseett NN//AA NN//AA NN//AA NN//AA
Paper smaller thanPaper smaller than
A4/letter sizeA4/letter size NN//AA NN//AA NN//AA NN//AA
MMFFCC--11881155 MMFFCC--11881166 MMFFCC--11881188 MMFFCC--11881199
FFAANN WWiitthh//WWiitthhoouutt WWiitthh WWiitthhoouutt WWiitthh
LCDLCD 16 characters16 characters
x 2 linesx 2 lines
10 characters10 characters
x 2 lines (2byte)x 2 lines (2byte)
20 characters20 characters
x 2 lines (1byte)x 2 lines (1byte)
10 characters10 characters
x 2 lines (2byte)x 2 lines (2byte)
20 characters20 characters
x 2 lines (1byte)x 2 lines (1byte)
10 characters10 characters
x 2 lines (2byte)x 2 lines (2byte)
20 characters20 characters
x 2 lines (1byte)x 2 lines (1byte)
WWiirreedd//WWiirreelleesss s LLAANN NN//AA NN//AA NN//AA NN//AA
SSccaannnneerr OOnnee--ssiiddeedd OOnnee--ssiiddeedd OOnnee--ssiiddeedd OOnnee--ssiiddeedd
ADFADF
CapacityCapacity
(Paper tray)(Paper tray) 11550 0 sshheeeettss 11550 0 sshheeeettss 11550 0 sshheeeettss 11550 0 sshheeeettss
SpeakerSpeaker
Numeric key padNumeric key pad
FAXFAX
HandsetHandset N/AN/A
Paper smaller thanPaper smaller than
A4/letter sizeA4/letter size NN//AA NN//AA NN//AA NN//AA
<Except for DCP-1510 for Taiwan, MFC-1815 for Taiwan><Except for DCP-1510 for Taiwan, MFC-1815 for Taiwan>
"F" should be framed in "F" should be framed in rectangular with fanrectangular with fan
specification specification to to be be in in printing printing A A ..
It should be printed by It should be printed by production dept.production dept.
<DCP-1510 for Taiwan, MFC-1815 for Taiwan><DCP-1510 for Taiwan, MFC-1815 for Taiwan>
"F" should be framed in "F" should be framed in rectangular with fanrectangular with fan
specification specification to to be be in in printing printing A A ..
It should be printed by It should be printed by production dept.production dept.
ConfidentialConfidential
MMFFCC--11990000 MMFFCC--11990011 MMFFCC--11990055 MMFFCC--11990066
FFAANN WWiitthh WWiitthh WWiitthh WWiitthh
LCDLCD 16 characters16 characters
x 2 linesx 2 lines
16 characters16 characters
x 2 linesx 2 lines
16 characters16 characters
x 2 linesx 2 lines
10 characters10 characters
x 2 lines (2byte)x 2 lines (2byte)
WWiirreedd//WWiirreelleesss s LLAANN NN//AA NN//AA NN//AA NN//AA
SSccaannnneerr OOnnee--ssiiddeedd OOnnee--ssiiddeedd OOnnee--ssiiddeedd OOnnee--ssiiddeedd
ADFADF
CapacityCapacity
(Paper tray)(Paper tray) 11550 0 sshheeeettss 11550 0 sshheeeettss 11550 0 sshheeeettss 11550 0 sshheeeettss
SpeakerSpeaker
Numeric key padNumeric key pad
FAXFAX
HHaannddsseett NN//AA NN//AA N/AN/A
Paper smaller thanPaper smaller than
A4/letter sizeA4/letter size
MMFFCC--11990088 MMFFCC--11991100WW MMFFCC--11991111WW MMFFCC--11991111NNWW
FFAANN WWiitthh WWiitthh WWiitthh WWiitthh
LCDLCD 10 characters10 characters
x 2 lines (2byte)x 2 lines (2byte)
16 characters16 characters
x 2 linesx 2 lines
16 characters16 characters
x 2 linesx 2 lines
16 characters16 characters
x 2 linesx 2 lines
WWiirreedd//WWiirreelleesss s LLAANN NN//AA WWiirreelleessss WWiirreelleessss WWiirreedd//WWiirreelleessss
SSccaannnneerr OOnnee--ssiiddeedd OOnnee--ssiiddeedd OOnnee--ssiiddeedd OOnnee--ssiiddeedd
ADFADF
CapacityCapacity
(Paper tray)(Paper tray) 11550 0 sshheeeettss 11550 0 sshheeeettss 11550 0 sshheeeettss 11550 0 sshheeeettss
SpeakerSpeaker
Numeric key padNumeric key pad
FAXFAX
HandsetHandset NN//AA NN//AA NN//AA
Paper smaller thanPaper smaller than
A4/letter sizeA4/letter size
MMFFCC--11991122WWRR MMFFCC--11991155WW MMFFCC--11991166NNWW MMFFCC--11991199NNWW
FFAANN WWiitthh WWiitthh WWiitthh WWiitthh
LCDLCD 16 characters16 characters
x 2 linesx 2 lines
16 characters16 characters
x 2 linesx 2 lines
16 characters16 characters
x 2 linesx 2 lines
10 characters10 characters
x 2 lines (2byte)x 2 lines (2byte)
WWiirreedd//WWiirreelleesss s LLAANN WWiirreelleessss WWiirreelleessss WWiirreedd//WWiirreelleessss WWiirreedd//WWiirreelleessss
SSccaannnneerr OOnnee--ssiiddeedd OOnnee--ssiiddeedd OOnnee--ssiiddeedd OOnnee--ssiiddeedd
ADFADF
CapacityCapacity
(Paper tray)(Paper tray) 11550 0 sshheeeettss 11550 0 sshheeeettss 11550 0 sshheeeettss 11550 0 sshheeeettss
SpeakerSpeaker
Numeric key padNumeric key pad
FAXFAX
HHaannddsseett NN//AA
Paper smaller thanPaper smaller than
A4/letter sizeA4/letter size
ConfidentialConfidential
TRADEMARKSTRADEMARKS
BROTHER is either a trademark or a registered trademark of Brother Industries, Ltd.BROTHER is either a trademark or a registered trademark of Brother Industries, Ltd.
Microsoft, Windows, Windows Vista, Windows Server, Outlook, Internet EMicrosoft, Windows, Windows Vista, Windows Server, Outlook, Internet Explorer, SkyDrive andxplorer, SkyDrive and
Windows phone are either registered trademarks or trademarks of Microsoft Corporation in the UnitedWindows phone are either registered trademarks or trademarks of Microsoft Corporation in the United
States and/or other countries.States and/or other countries.
Apple, Macintosh, Safari, Mac OS, iPad, iPhone, iPod toApple, Macintosh, Safari, Mac OS, iPad, iPhone, iPod touch and OS X are trademarks of Apple Inc.,uch and OS X are trademarks of Apple Inc.,
registered in the United States and other counregistered in the United States and other countries.tries.
AirPrint is a trademark of Apple Inc.AirPrint is a trademark of Apple Inc.
IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used underIOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under
license.license.
Linux is the registered traLinux is the registered trademark of Linus Torvalds in the U.S. and other countries.demark of Linus Torvalds in the U.S. and other countries.
UNIX is a registered trademark of The Open Group in the United States and other countries.UNIX is a registered trademark of The Open Group in the United States and other countries.
Intel is a trademark of Intel Corporation in the U.S. and/or other countries.Intel is a trademark of Intel Corporation in the U.S. and/or other countries.
Adobe, Illustrator, Adobe, Illustrator, PostScript and PostScript 3 are PostScript and PostScript 3 are either registered trademarks or trademarks either registered trademarks or trademarks of Adobeof Adobe
Systems Incorporated in the United States and/or other countries.Systems Incorporated in the United States and/or other countries.
Wi-Fi, Wi-Fi Alliance and Wi-Fi Protected Access are registered trademarks of Wi-Fi Alliance.Wi-Fi, Wi-Fi Alliance and Wi-Fi Protected Access are registered trademarks of Wi-Fi Alliance.
WPA, WPWPA, WPA2, Wi-Fi Protected Setup, A2, Wi-Fi Protected Setup, Wi-Fi Protected Setup logo and WWi-Fi Protected Setup logo and Wi-Fi Direct are trademarks of Wi-i-Fi Direct are trademarks of Wi-
Fi Alliance.Fi Alliance.
Flickr is a registered trademFlickr is a registered trademark of Yahoo! Inc.ark of Yahoo! Inc.
AOSS is a trademark of Buffalo Inc.AOSS is a trademark of Buffalo Inc.
Android, Google Cloud Print, Google Drive, Picasa Web Albums and Google Play are traAndroid, Google Cloud Print, Google Drive, Picasa Web Albums and Google Play are trademarks ofdemarks of
Google, Inc. Use of these trademarks are subject to Google Permissions.Google, Inc. Use of these trademarks are subject to Google Permissions.
Nuance and PaperPort are trademarks or registered trademarks of Nuance Communications, Inc. or itsNuance and PaperPort are trademarks or registered trademarks of Nuance Communications, Inc. or its
affiliates in the United States and/or other countries.affiliates in the United States and/or other countries.
Mozilla and Firefox are registered trademarks of the Mozilla Foundation.Mozilla and Firefox are registered trademarks of the Mozilla Foundation.
EVERNOTE is a trademark of Evernote Corporation and used under a license.EVERNOTE is a trademark of Evernote Corporation and used under a license.
Each company whose software title is mentioned in this manual has a Software License AgreementEach company whose software title is mentioned in this manual has a Software License Agreement
specific to its proprietary programs.specific to its proprietary programs.
Any trade names and product names of companies appearing on Brother products, relatedAny trade names and product names of companies appearing on Brother products, related
documents and any other materials are all trademarks or registered trademarks of thosedocuments and any other materials are all trademarks or registered trademarks of those
respective companies.respective companies.
© Copyright Brother 2013© Copyright Brother 2013
All rights reserved.All rights reserved.
No part of this publication may be reproduced in any form or by any means without permission in writingNo part of this publication may be reproduced in any form or by any means without permission in writing
from the publisher.from the publisher.
All other product and company names mentioned in this manual are trademarks or registerAll other product and company names mentioned in this manual are trademarks or registereded
trademarks of their respective holders.trademarks of their respective holders.
Specifications are subject to change without notice.Specifications are subject to change without notice.
MMooddeell DDCCPP--1155**** MMFFCC--1188**** DDCCPP--1166**** MMFFCC--1199****
MMaacchhiinne e lliiffee 5500,,00000 0 ppaaggees s ((AA44//LLeetttteer r ssiizzee) ) oor r 5 5 yyeeaarrss
PaPart rt lilife fe (A(ADFDF) () (ononly ly ADADF mF mododelel)) Up Up to to 5050,0,000 00 papagegess
PaPart rt lilife fe (D(Dococumeument nt scscanannener ur uninit)t) Up Up to to 50,50,00000 p0 pagageses
PPaarrt t lliiffe e ((FFuusseer r uunniitt)) UUp p tto o 5500,,00000 0 ppaaggeess
PPaarrt t lliiffe e ((LLaasseer r uunniitt)) UUp p tto o 5500,,00000 0 ppaaggeess
MMaaxxiimmuum m mmoonntthhlly y vvoolluummee UUp p tto o 99,,00000 0 ppaaggeess UUp p tto o 1100,,00000 0 ppaaggeess
BaBack ck up up ClClocock (k (ononly ly MFMFC mC mododelel)) Up Up to to 2 h2 houoursrs
ii Confidential Confidential
CONTENTS
CONTENTS
SAFETY INFORMATION........................................................................................... viSAFETY INFORMATION........................................................................................... vi
CHAPTER CHAPTER 1 1 TROUBLESHOOTITROUBLESHOOTINGNG
1. 1. INTRODUCTIONINTRODUCTION ........................................................................................................................................................................................ ............................................................ 1-11-1
1.1 1.1 Checks Checks before before Commencing Commencing Troubleshooting................................................Troubleshooting..................................................................... 1-1..................... 1-1
2.
2. OVERVIEW OVERVIEW ........................................................................................................................................................................................................ ............................................................ 1-31-3
2.1 2.1 Cross-section Cross-section Drawing..............................................................Drawing......................................................................................................... ........................................... 1-31-3
2.1.1 2.1.1 Printer Printer part.....part............................................................................................................................................................................................................... 1-3...... 1-3
2.1.2 2.1.2 ScanneScanner r part..........part..................................................................................................................................................................................................... 1-4..... 1-4
2.2 2.2 Paper Paper FeedinFeedingg .................................................................................................................................................................................................................................... ...... 1-51-5
2.2.1 2.2.1 Printer Printer part.....part............................................................................................................................................................................................................... 1-5...... 1-5
2.2.2 2.2.2 ScanneScanner r part..........part..................................................................................................................................................................................................... 1-6..... 1-6
2.3 2.3 OperatOperation of ion of Each PartEach Part .......................................................................................................................................................................................................... ...... 1-71-7
2.4 2.4 Block Block Diagram Diagram ........................................................................................................................................................................................ .................................................. 1-81-8
2.5 2.5 Main Main Components..............................................................Components................................................................................................................ .................................................. 1-91-9
3.
3. ERROR ERROR INDICATIONS...............................................................................INDICATIONS............................................................................................................... ................................ 1-101-10
3.1 3.1 Error Error Codes Codes .............................................................................................................................................................................................. ................................................ 1-101-10
3.2 3.2 Error Error Messages Messages ..................................................................................................................................................................................... ............................................. 1-181-18
3.3 3.3 Connection Connection Error..........................................................Error................................................................................................................ ...................................................... 1-201-20
4. TROUBLESHOOTING
4. TROUBLESHOOTING .............................................................................................................................................................................. ................................................ 1-231-23
4.1 4.1 Error Cause and RemedyError Cause and Remedy ............................................................................................................................................................................................... ..... 1-231-23
4.2 4.2 TroublTroubleshootieshooting for Paper Feeding Probng for Paper Feeding Problems............lems....................................................................................................................... ... 1-451-45
4.2.1 4.2.1 No pNo paper aper is is fed fed from from the the paper paper tray.....tray................................................................................................................................. 1-45.... 1-45
4.2.2 4.2.2 Paper Paper becombecomes es wrinklwrinkleded .................................................................................................................................................................... 1-45...... 1-45
4.2.3 4.2.3 Paper iPaper is curs curled .led ................................................................................................................................................................................................. 1-46...... 1-46
4.2.4 4.2.4 Paper Paper is jis jammed ammed ............................................................................................................................................................................................... ... 1-461-46
4.3 4.3 Image Image Defects..............................................................................Defects.................................................................................................................... ...................................... 1-471-47
4.4 4.4 Troubleshooting Troubleshooting According According to to Image Image Defect..........................................................Defect...................................................................... 1-48............ 1-48
4.4.1 4.4.1 Light....Light................................................................................................................................................................................................................................... ... 1-481-48
4.4.2 4.4.2 Faulty Faulty regisregistratiotrationn ........................................................................................................................................................................................... 1-48..... 1-48
4.4.3 4.4.3 Dark.........Dark............................................................................................................................................................................................................................ 1-49..... 1-49
4.4.4 4.4.4 Poor fPoor fixing ixing ................................................................................................................................................................................................................... ... 1-491-49
4.4.5 4.4.5 ComplCompletely etely blank.........blank................................................................................................................................................................................... 1-50...... 1-50
4.4.6 4.4.6 Image Image distodistortion........rtion........................................................................................................................................................................................... 1-50... 1-50
4.4.7 4.4.7 All All black............black................................................................................................................................................................................................................. . 1-511-51
4.4.8 4.4.8 Dirt Dirt on ton the bhe back ack of pof paperaper................................................................................................................................................................... 1-51....... 1-51
4.4.9 4.4.9 VerticVertical al streakstreakss...................................................................................................................................................................................................... 1-52.. 1-52
iiii Confidential Confidential
4.4.104.4.10 Black Black vertivertical scal streaks treaks on a on a light light backgrobackgroundund ............................................................................................................. . 1-521-52
4.4.114.4.11 Black Black horizohorizontal ntal stripestripess ....................................................................................................................................................................... 1-53....... 1-53
4.4.124.4.12 White White vertivertical stcal streaksreaks ................................................................................................................................................................................ .... 1-531-53
4.4.134.4.13 White White horizhorizontal sontal streaktreakss ..................................................................................................................................................................... 1-54....... 1-54
4.4.144.4.14 Faint Faint printprint ...................................................................................................................................................................................................................... .. 1-541-54
4.4.154.4.15 White spots.....White spots.............................................................................................................................................................................................................. . 1-551-55
4.4.164.4.16 Black spoBlack spotsts ............................................................................................................................................................................................................... ..... 1-551-55
4.4.174.4.17 Black band........Black band............................................................................................................................................................................................................. . 1-561-56
4.4.184.4.18 DownwDownward ard fogginfogging of g of solid solid colorcolor ........................................................................................................................................... 1-56....... 1-56
4.4.194.4.19 HorizoHorizontal lines........ntal lines.......................................................................................................................................................................................... ...... 1-561-56
4.4.204.4.20 Ghost........Ghost............................................................................................................................................................................................................................ .. 1-571-57
4.4.214.4.21 FogginFoggingg ........................................................................................................................................................................................................................... ... 1-571-57
4.54.5 TroublTroubleshootieshooting fong for Softr Software ware ProblemProblemss ...................................................................................................................................................... .. 1-581-58
4.5.14.5.1 Cannot Cannot print print data..........data....................................................................................................................................................................................... 1-5. 1-588
4.64.6 TroublTroubleshootieshooting for Cng for Control ontrol Panel PrPanel Problems.....oblems................................................................................................................................... .. 1-591-59
4.6.14.6.1 NothiNothing ng is is displdisplayed ayed on on the the LCDLCD ........................................................................................................................................... 1-59....... 1-59
4.6.24.6.2 ControControl l panel panel is is inoperinoperable.....able.......................................................................................................................................................... 1-59..... 1-59
4.74.7 TroublTroubleshootieshooting fong for Tor Toner ner and and Drum Drum ProbleProblemsms .............................................................................................................................. .. 1-601-60
4.4.7.7.11 ReReplplacaced ed ththe te tononer er cacartrtridridge ge wiwith th a na new ew ononee
but still but still seeing error seeing error message prompting message prompting toner cartridge toner cartridge replacement.replacement. .............. .............. 1-601-60
4.74.7.2.2 TonToner cartrier cartridge cannodge cannot t be detectbe detecteded ....................................................................................................................................... . 1-61-600
4.7.34.7.3 FaileFailed d to to detect detect toner toner cartricartridge......dge.............................................................................................................................................. 1-60.... 1-60
4.7.44.7.4 Drum Drum errorerror............................................................................................................................................................................................................... ....... 1-611-61
4.74.7.5.5 DruDrum m uniunit t cancannot be not be detdetectected.ed. .................................................................................................................................................... .... 1-61-611
4.4.7.7.66 ReReplplacace dre drum uum uninit (rt (repeplalaceced thd the dre drum uum uninit wit with a nth a new oew onene
but still but still seeing LED disseeing LED display prompting toner play prompting toner cartridge replacement)cartridge replacement) .................. .................. 1-611-61
4.84.8 TroublTroubleshootieshooting for Fng for Fuser Uuser Unit Probnit Problems............lems...................................................................................................................................... .. 1-621-62
4.8.14.8.1 Fuser Fuser unit unit failufailure........re......................................................................................................................................................................................... 1-6... 1-622
4.94.9 TroublTroubleshootieshooting for ng for Laser Laser Unit Unit ProblemProblemss ................................................................................................................................................... . 1-621-62
4.9.14.9.1 Laser Laser unit unit failufailure.............re................................................................................................................................................................................... 1.... 1-62-62
4.104.10 TroublTroubleshootieshooting for ng for DocumDocument Paper Feeding Problems...ent Paper Feeding Problems........................................................................................... ...... 1-631-63
4.10.14.10.1 No dNo documenocument is t is fedfed ......................................................................................................................................................................................... . 1-631-63
4.10.24.10.2 MultipMultiple dle documenocuments arts are fede fed ................................................................................................................................................................ .. 1-631-63
4.10.34.10.3 DocumDocument becent becomes jaomes jammed......mmed................................................................................................................................................. 1-63....... 1-63
4.10.44.10.4 DocumDocument ent becomebecomes ws wrinklerinkledd ........................................................................................................................................................ 1-64.... 1-64
4.10.54.10.5 DocumDocument sient size is ze is not denot detected tected correccorrectly.......tly.................................................................................................................... . 1-641-64
4.114.11 TroublTroubleshootieshooting for ng for ScanneScanned Image d Image DefecDefectsts ................................................................................................................................. ....... 1-651-65
4.11.14.11.1 DefecDefect examples....t examples......................................................................................................................................................................................... ....... 1-651-65
4.11.24.11.2 TroublTroubleshooteshooting ing accordaccording ing to to image image defectdefect .............................................................................................................. 1-65.. 1-65
4.124.12 TroubleTroubleshootinshooting g for FAX/Phone for FAX/Phone ProblemProblemss ........................................................................................................................................... ..... 1-691-69
4.12.14.12.1 Fax cannFax cannot be senot be sentt........................................................................................................................................................................................... . 1-691-69
4.12.24.12.2 Fax caFax cannot bnnot be recee receivedived............................................................................................................................................................................. . 1-691-69
4.12.34.12.3 RingtRingtone one does does not not soundsound .................................................................................................................................................................... 1-70.... 1-70
4.12.44.12.4 TelephTelephone one communcommunicatiication on is is unavaiunavailablelable .................................................................................................................. 1-70.... 1-70
4.12.54.12.5 CommuCommunicatinication on error error occursoccurs ........................................................................................................................................................ 1-70...... 1-70
4.134.13 TroublTroubleshootieshooting ng for for Other Other ProbleProblems.....ms............................................................................................................................................................. .. 1-711-71
4.13.14.13.1 MachinMachine doe does es not not turn turn ONON ................................................................................................................................................................. 1-71... 1-71
iiiiii Confidential Confidential
4.13.2 4.13.2 Main Main motor motor failure................failure................................................................................................ ................................................................................ 1-711-71
4.13.3 4.13.3 UnusuUnusual noise is coal noise is coming from thming from the machine machine.........e.................................................................................................. ....... 1-711-71
4.13.4 4.13.4 Memory Memory failure..............................failure...................................................................................................................................................................... ...... 1-711-71
4.13.5 4.13.5 Print failurePrint failure ................................................................................................................................................................................................................... . 1-721-72
4.13.6 4.13.6 Fan not rotateFan not rotate ........................................................................................................................................................................................................... . 1-721-72
CHAPTER
CHAPTER 2 2 DISASSEMBLY/REASSDISASSEMBLY/REASSEMBLYEMBLY
1. 1. PACKINGPACKING ........................................................................................................................................................................................................... ............................................................... 2-12-1
2. 2. TIGHTENING TIGHTENING TORQUE TORQUE LISTSLISTS ................................................................................................................................................................... 2-2..................................... 2-2
3. 3. LUBRICATIONLUBRICATION ........................................................................................................................................................................................... ............................................................... 2-32-3
4. 4. OVERVIEW OVERVIEW OF OF GEARS......................................GEARS............................................................................................................... 2-3......................................................................... 2-3
5. 5. HARNESS HARNESS ROUTING..........................................ROUTING................................................................................................................... 2-5......................................................................... 2-5
6. 6. DISASSEMBLY DISASSEMBLY FLOW FLOW CHART.......................................CHART................................................................................................. 2-14.......................................................... 2-14
7. 7. DISASSEMBLY DISASSEMBLY PROCEDURE...........PROCEDURE................................................................................................................................................................ ......................... 2-152-15
7.1 7.1 PreparationPreparation .......................................................................................................................................................................................... ...................................................... 2-152-15
7.2 7.2 Side coveSide cover R / Fan (only for moder R / Fan (only for models with fanls with fan)...........)........................................................................................................................... .. 2-162-16
7.3 7.3 ADF ADF unit unit (only (only for for models models with with ADF ADF unit)...........................................unit)........................................................................... 2-18................................ 2-18
7.3.1 7.3.1 Hinge...........Hinge..................................................................................................................................................................................................................... 2-19...... 2-19
7.3.2 7.3.2 DocumDocument ent stoppestopperr ............................................................................................................................................................................................ 2-19.. 2-19
7.3.3 7.3.3 ADF coADF cover .ver ................................................................................................................................................................................................................... .. 2-202-20
7.3.4 7.3.4 HandlHandle e covercover .......................................................................................................................................................................................................... 2-20.... 2-20
7.3.5 7.3.5 DocumDocument ent cover cover supposupportrt ................................................................................................................................................................... 2-21....... 2-21
7.3.6 7.3.6 DocumDocument ent covercover ................................................................................................................................................................................................ 2-21.... 2-21
7.3.7 7.3.7 DocumeDocument nt separaseparate te roller roller holder holder ASSY ASSY ........................................................................................................................ 2-23.... 2-23
7.4 7.4 DocumeDocument scannnt scanner unit / Doer unit / Document cocument cover (onlver (only for modey for models withols without ADF uniut ADF unit) ...t) ........................ ....... 2-242-24
7.4.1 7.4.1 CIS CIS unit unit / C/ CIS IS flat flat cablecable ............................................................................................................................................................................. . 2-252-25
7.5 7.5 Panel Panel unit.................unit..................................................................................................................................................................................................... ................................ 2-282-28
7.6 7.6 Low voltaLow voltage power supplge power supply PCB unity PCB unit .................................................................................................................................................................. .. 2-292-29
7.7 7.7 High High voltage voltage power power supply supply PCB PCB ASSY........................ASSY.............................................................................. 2-31...................................................... 2-31
7.8 7.8 Modem PCModem PCB ASSY (onlB ASSY (only for moy for models widels with modeth modem PCB)m PCB) ............................................................................................... ....... 2-322-32
7.9 7.9 Wireless Wireless LAN LAN PCB PCB (only (only for for models models with with wireless wireless LAN) LAN) ................................................................................................... 2-33... 2-33
7.10 7.10 Main Main PCB PCB ASSYASSY ............................................................................................................................................................................................................ 2-34.................... 2-34
7.11 7.11 Top Top cover cover ASSYASSY ........................................................................................................................................................................................................ 2-37........................ 2-37
7.12 7.12 Side Side cover cover L.............L........................................................................................................................................................................................ 2-38......................................... 2-38
7.13 7.13 Handset holder Handset holder (only for (only for models with models with handset) handset) ............................................................................................................ ...................... 2-392-39
7.14 7.14 Fuser Fuser unit.................unit..................................................................................................................................................................................................... 2-40................................ 2-40
7.15 7.15 Back Back covercover ............................................................................................................................................................................................ 2-41...................................................... 2-41
7.16 7.16 Tray Tray cover cover ASSYASSY ............................................................................................................................................................................................................... 2-42............... 2-42
7.17 7.17 Front Front cover.........................................................................cover......................................................................................................................... 2-43................................................ 2-43
7.18 7.18 Laser Laser unitunit............................................................................................................................................................................................ 2-44.......................................................... 2-44
7.19 7.19 Motor Motor encoder encoder PCB PCB ASSY................................................................ASSY................................................................................................. 2-46................................. 2-46
iviv Confidential Confidential
7.207.20 Eject Eject sensosensor r PCB PCB ASSYASSY................................................................................................................................................................................................... ..... 2-472-47
7.217.21 Paper feed/papPaper feed/paper printing positier printing position sensor PCB on sensor PCB ASSYASSY.......................................................................................................... .. 2-482-48
7.227.22 New New toner toner sensor PCB sensor PCB ASSY.....ASSY.............................................................................................................................................................................. ..... 2-492-49
CHAPTER 3
CHAPTER 3 ADJUSTING AADJUSTING AND UPDATING ND UPDATING SETTINGSSETTINGS
AS REQUIRED AFTER PARTS REPLACEMENTAS REQUIRED AFTER PARTS REPLACEMENT
1.1. IF YOU REPLACE THIF YOU REPLACE THE MAIN PCB ASSYE MAIN PCB ASSY................................................................................................................................................................ .... 3-13-1
1.11.1 SettinSetting by Cg by Country ountry (funct(function cion code: 7ode: 74)4) ............................................................................................................................................................... . 3-23-2
1.21.2 InstaInstalling Main Firmware.....lling Main Firmware................................................................................................................................................................................................... .... 3-23-2
1.2.11.2.1 CheckChecking ing firmwafirmware re versiversionon ................................................................................................................................................................... ..... 3-23-2
1.2.21.2.2 InstalInstalling ling main main firmwfirmware......are......................................................................................................................................................................... 3-2... 3-2
1.31.3 InitiaInitializing lizing the EEPthe EEPROM of ROM of the Mathe Main PCB Ain PCB ASSY (funSSY (function ction code: 0code: 01)........1)..................................................... 3-3....... 3-3
1.41.4 InstalInstalling ling LanguagLanguage Fie Firmware rmware (excep(except fot for Chr Chinese inese model)model) ............................................................................................... ... 3-33-3
1.51.5 Setting Setting Serial Serial Number Number and Entand Entering ering AdjustAdjusted Valued Value of Lae of Laser User Unit....nit....................................................................... . 3-43-4
1.61.6 AcquiriAcquiring White Lng White Level Datevel Data (functa (function codeion code: 55)......: 55)............................................................................................................................... . 3-73-7
1.71.7 Setting Setting LanguaLanguage (fuge (function nction code: code: 52) (o52) (only nly for CEE for CEE modelmodel)) ....................................................................................... 3-7....... 3-7
1.81.8 CheckChecking Printining Printing and Scanning...g and Scanning............................................................................................................................................................................... .. 3-73-7
2.
2. IF YOU REPLACE THE LASER UNIT..........IF YOU REPLACE THE LASER UNIT.................................................................................................................................................................. ...... 3-83-8
2.12.1 EnterinEntering Adjustg Adjusted Value of Led Value of Laser Uniaser Unit...........t.................................................................................................................................................. ..... 3-93-9
3.
3. IF YOU REIF YOU REPLACE TPLACE THE DOCUHE DOCUMENT SMENT SCANNCANNER UNIT OR CER UNIT OR CIS UNIT......IS UNIT................................................................ .... 3-123-12
3.13.1 CheckiChecking Maing Main Firmn Firmware Veware Version rsion (DCP-15(DCP-1518 onl18 only)y) ................................................................................................................ .... 3-123-12
3.23.2 AcquiriAcquiring White Lng White Level Datevel Data (functa (function codeion code: 55)......: 55)..................................................................................................................... ....... 3-123-12
4.
4. IF YOU REPIF YOU REPLACE TLACE THE LOW VOHE LOW VOLTAGLTAGE POWER SE POWER SUPPLUPPLY PCB UNIT.....Y PCB UNIT.............................................................. . 3-133-13
4.14.1 Resetting Irregular Power Supply Detection Counter of Low Voltage Power Supply PCBResetting Irregular Power Supply Detection Counter of Low Voltage Power Supply PCB ....... . 3-133-13
5.
5. IF YOU REPLACE THE PANEL UNIT..........IF YOU REPLACE THE PANEL UNIT................................................................................................................................................................ .... 3-143-14
5.15.1 CheckiChecking LCD ng LCD OperatOperation (funion (function cction code: 12ode: 12)) ................................................................................................................................... ..... 3-143-14
5.25.2 CheckChecking Cing Control ontrol Panel Panel OperatOperation (ion (functifunction coon code: 1de: 13)3) .................................................................................................... 3-14...... 3-14
CHAPTER
CHAPTER 4 4 SERVICE SERVICE FUNCTIONSFUNCTIONS
1.1. MAINMAINTENATENANCE NCE MODEMODE.............................................................................................................................................................................................................................. .. 4-14-1
1.11.1 How tHow to Enter o Enter MainteMaintenance nance ModeMode .............................................................................................................................................................................. .. 4-14-1
1.1.1.1.11 MethMethod of enod of enteritering endng end-us-user accer accessessiblible maine maintentenancance mode....e mode........................................................... . 4-14-1
1.1.1.1.22 MethMethod of od of enteenterinring maig maintenntenancance moe mode fode for serr servicvice pere personsonnelnel ........................................................ .... 4-24-2
1.21.2 List of MaList of Maintenaintenance Modnce Mode Functioe Functionsns................................................................................................................................................................... ... 4-34-3
1.31.3 DetailDetails of Maintens of Maintenance Mode Fuance Mode Functionnctions......s................................................................................................................................................ ...... 4-44-4
1.31.3.1.1 IniInitiatializlize EEPROe EEPROM paramM parametereters (funcs (functiotion code: 01n code: 01, 91)......, 91)......................................................................... ... 4-44-4
1.31.3.2.2 PriPrint wnt whithite lee level vel / bl/ black ack levlevel del data fata for dor docuocumenment sct scannanning ing comcompenpensatsationion
(function (function code: code: 05)...............................05)................................................................................................. .................................................................. 4-54-5
1.3.1.3.33 Move CMove CIS unit to trIS unit to transansportportatiation poson positiition (funon (functiction codon code: 06)..e: 06).............................................................. .. 4-84-8
1.3.1.3.44 ADF perfADF performormancance test (fune test (functiction codeon code: 08): 08) ....................................................................................................................... . 4-84-8
1.3.1.3.55 MonMonochochromrome imae image quge qualiality tety test past pattettern (furn (functnction cion codeode: 09): 09) ............................................................... ... 4-94-9
vv Confidential Confidential
1.31.3.6.6 Set Set worworker ker swiswitchtches es (WSW(WSW) a) and nd prinprint wot workerker sr switwitch ch setsetting ting datdataa
(function (function code: 10, code: 10, 11).........................11)...................................................................................................................................................... ... 4-104-10
1.3.1.3.77 CheCheck LCD operck LCD operatiation (funcon (functiotion code: 12)n code: 12) ..................................................................................................................... . 4-14-144
1.3.1.3.88 CheCheck conck controtrol panel panel buttl button operon operatiation (funon (functiction codon code: 13)....e: 13)................................................................. . 4-14-155
1.3.91.3.9 DisplDisplay ay softwasoftware re versiversion on (funct(function ion code: code: 25).......25)...................................................................................................... 4-16. 4-16
1.3.101.3.10 Check Check sensosensor operar operation (tion (functifunction codon code: 32e: 32)..........)................................................................................................ 4-17...... 4-17
1.31.3.11.11 DisDisplaplay LAN y LAN conconnecnectiotion stan status (tus (funfunctiction coon code: 3de: 33)3)
(Network (Network support support model model only)only) .................................................................................................................................................... 4-18...... 4-18
1.31.3.12.12 Set Set PC pPC prinrint fut functnctionions (fs (funcunctiotion con code: de: 43)43)
(DCP-151*, MFC-181*: (DCP-151*, MFC-181*: with fan with fan and without and without fan)...................fan)................................................ ............................. 4-194-19
1.3.131.3.13 ChangChange USB e USB No. No. return return value value (functi(function con code: ode: 45)45) ....................................................................................... 4-21..... 4-21
1.3.141.3.14 Set coSet country untry / lang/ language (uage (functifunction codon code: 52)...e: 52)................................................................................................................ . 4-224-22
1.3.151.3.15 TransfTransfer reer receiveceived fad fax datx data / a / log log informinformation ation (functi(function con code: ode: 53)53) ............................................. 4-23..... 4-23
1.3.161.3.16 Fine-tFine-tune scune scanning anning positiposition (fuon (function nction code: code: 54).......54)........................................................................................... .. 4-254-25
1.3.171.3.17 Acquire Acquire white white level level data data and sand set Cet CIS scIS scan aan area rea (functi(function con code: ode: 55)55) ................................ 4-25...... 4-25
1.3.181.3.18 Print Print test test (funct(function ion code: code: 67)67) ........................................................................................................................................................ 4-26...... 4-26
1.3.191.3.19 Print Print frame frame patterpattern (sn (single-ingle-side side printiprinting) ng) (funct(function ion code: code: 69)69) ......................................................... 4-29... 4-29
1.3.201.3.20 Print Print test test patterpattern (funn (function ction code: code: 71)71) .................................................................................................................................... .. 4-304-30
1.3.211.3.21 SettinSetting by g by country country (funct(function coion code: 74de: 74)).............................................................................................................................. .... 4-334-33
1.3.221.3.22 Print Print maintemaintenance nance informinformation ation (func(function tion code: code: 77)............77)............................................................................... . 4-414-41
1.3.231.3.23 OperatOperational ional check check of fanof fans (funs (function ction code: code: 78)...........78).............................................................................................. . 4-454-45
1.3.241.3.24 DisplDisplay macay machine hine log inlog informatformation (fuion (function nction code: 8code: 80).........0)....................................................................... 4-46...... 4-46
1.3.251.3.25 DisplDisplay maay machine chine error error code code (funct(function cion code: ode: 82)...........82)..................................................................................... .... 4-504-50
1.3.261.3.26 Send Send communcommunication ication log log informinformation ation to tto telephoelephone line line (ne (functifunction con code: ode: 87)87) ............... . 4-504-50
1.31.3.27.27 ResReset iret irregregulaular powr power suer supplpply dety detectection cion counounter oter off
low voltage low voltage power supply power supply PCB (function code: PCB (function code: 88)88) ............................................. ............................................. 4-514-51
1.3.281.3.28 Quit Quit maintemaintenance nance mode mode (funct(function ion code: code: 99)99) ............................................................................................................. . 4-514-51
2.
2. OTHER OTHER SERVICE SERVICE FUNCTIONS........................................................................FUNCTIONS................................................................................................. 4-52......................... 4-52
2.12.1 Print CommPrint Communicaunication Error Listion Error List...........t........................................................................................................................................................................ . 4-524-52
2.22.2 Drum CDrum Counter ounter Reset FReset Functiounctionsns ............................................................................................................................................................................... ... 4-524-52
2.32.3 DisplDisplay ROM Versay ROM Versionion ........................................................................................................................................................................................................... ..... 4-524-52
APPENAPPENDIX DIX 1 1 SERISERIAL AL NUMBNUMBERINERING SG SYSTEMYSTEM
APPENDIX APPENDIX 2 2 DELETING DELETING USER USER SETTING SETTING INFORMATIONINFORMATION
vivi Confidential Confidential
SAFETY INFORMATION
SAFETY INFORMATION
WARNINGWARNING
WARNING indicates a potentially hazardous situation which, if not avoided, could resultWARNING indicates a potentially hazardous situation which, if not avoided, could result
in death or serious injuries.in death or serious injuries.
CAUTION
CAUTION
CAUTION indicates a potentially hazardous situation which, if not avoided, CAUTION indicates a potentially hazardous situation which, if not avoided, may result inmay result in
minor or moderate injuries.minor or moderate injuries.
IMPORTANT
IMPORTANT
IMPORTIMPORTANT indicates a potentially hazarANT indicates a potentially hazardous situation which, if not avoided, may rdous situation which, if not avoided, may resultesult
in damage to property or loss of product functionality.in damage to property or loss of product functionality.
Prohibition icons indicate actions that must not be performed.Prohibition icons indicate actions that must not be performed.
Electrical Hazard icons alert you to possible electrical shock.Electrical Hazard icons alert you to possible electrical shock.
Fire Hazard icons alert you to the possibility of fire.Fire Hazard icons alert you to the possibility of fire.
Hot Surface icons warn you not to touch product parts that are hot.Hot Surface icons warn you not to touch product parts that are hot.
NoteNote Notes tell you how you should respond to a situation that may arise or Notes tell you how you should respond to a situation that may arise or give tips aboutgive tips about
how the operation works with other features.how the operation works with other features.
viivii Confidential Confidential
To use the Machine SafelyTo use the Machine Safely
Please keep these instructions for later reference and read them before attempting anyPlease keep these instructions for later reference and read them before attempting any
maintenance. If you do not follow these safety instructions, there is a possibility of a fire,maintenance. If you do not follow these safety instructions, there is a possibility of a fire,
electrical shock, burn or suffocation.electrical shock, burn or suffocation.
WARNING
WARNING
ELECTRICAL HAZARDSELECTRICAL HAZARDS
Failure to follow the warnings in this section Failure to follow the warnings in this section may create the risk of an electrical may create the risk of an electrical shock.shock.
In addition, you could create an electrical short, which may create the risk of a fire.In addition, you could create an electrical short, which may create the risk of a fire.
There are high voltage electrodes inside the product. Before you access the inside ofThere are high voltage electrodes inside the product. Before you access the inside of
the product, including for routine maintenance such as cleaning, make sure you havethe product, including for routine maintenance such as cleaning, make sure you have
unplugged the telephone line cord first (MFC only) and then the power cord from theunplugged the telephone line cord first (MFC only) and then the power cord from the
AC power outlet, as well as any telephone (RJ-11) (MFC only) from the product.AC power outlet, as well as any telephone (RJ-11) (MFC only) from the product.
Never push objects of any kind into this product through cabinet slots, since they maNever push objects of any kind into this product through cabinet slots, since they mayy
touch dangerous voltage points or short out parts.touch dangerous voltage points or short out parts.
DO NOT handle the plug with wet hands.DO NOT handle the plug with wet hands.
DO NOT use this product during an electrical storm.DO NOT use this product during an electrical storm.
Always make sure the plug is fully inserted. DO NOT use the product or handle theAlways make sure the plug is fully inserted. DO NOT use the product or handle the
cord if the cord has become worn or frayed.cord if the cord has become worn or frayed.
DO NOT allow this product to come into contact with water. This product should notDO NOT allow this product to come into contact with water. This product should not
be used around standing water, including a bath tub, be used around standing water, including a bath tub, sink, or swimming pool; arsink, or swimming pool; aroundound
appliances containing water, including a refrigerator; or appliances containing water, including a refrigerator; or in a wet basement.in a wet basement.
This product should be connected to an AC power source within the range indicatedThis product should be connected to an AC power source within the range indicated
on the rating label. DO NOT connect it on the rating label. DO NOT connect it to a DC power source or inverter. If you are notto a DC power source or inverter. If you are not
sure what kind of power source you have, contact a qualified electrician.sure what kind of power source you have, contact a qualified electrician.
viiiviii Confidential Confidential
POWER CORD SAFETY:POWER CORD SAFETY:
•• Use onlUse only the power cy the power cord supplord supplied with tied with this produhis product.ct.
•• DO NOT allow anDO NOT allow anything to resything to rest on the power cord. DO Nt on the power cord. DO NOT place thiOT place this products product
where people can walk on the cord.where people can walk on the cord.
•• DO NOT placDO NOT place this produce this product in a position whet in a position where the cord is strre the cord is stretched or straetched or strain isin is
otherwise put on the cord. Doing so may cause the cord to become worn or frayed.otherwise put on the cord. Doing so may cause the cord to become worn or frayed.
•• Brother stBrother strongly recrongly recommends thommends that you DO NOT adviat you DO NOT advise using an extese using an extension cornsion cord.d.
•• DO NOT put a toner carDO NOT put a toner cartridge and drtridge and drum unit asseum unit assembly into a firembly into a fire. It could explo. It could explode,de,
resulting in injuries.resulting in injuries.
•• DO NOT use DO NOT use flammable substances, any flammable substances, any type of spraytype of spray, or an organic , or an organic solvent/liquidsolvent/liquid
containing alcohol or ammonia to clean the inside or outside of the product. Doingcontaining alcohol or ammonia to clean the inside or outside of the product. Doing
so could cause a fire so could cause a fire or electrical shock. Instead, use or electrical shock. Instead, use only a dry, lint-free cloth.only a dry, lint-free cloth.
DO NOT attempt to operate this product with a paper jam or with stray pieces of paperDO NOT attempt to operate this product with a paper jam or with stray pieces of paper
inside the product. Prolonged contact of the inside the product. Prolonged contact of the paper with the fuser unit could cause paper with the fuser unit could cause a fire.a fire.
DO NOT use a vacuum cleaneDO NOT use a vacuum cleaner to clean up scattered r to clean up scattered toner. Doing this might causetoner. Doing this might cause
the toner dust to ignite inside the vacuum cleaner, potentially starting a fire. Pleasethe toner dust to ignite inside the vacuum cleaner, potentially starting a fire. Please
carefully clean the toner carefully clean the toner dust with a dry, lint-free soft cloth and dispose of it dust with a dry, lint-free soft cloth and dispose of it accordingaccording
to local regulations.to local regulations.
HOT SURFACEHOT SURFACE
After you have just used the product, some internal parts of the product will beAfter you have just used the product, some internal parts of the product will be
extremely hot. Wait at least 15 minutes for the product to cool down before you touchextremely hot. Wait at least 15 minutes for the product to cool down before you touch
the internal parts of the product.the internal parts of the product.
ixix Confidential Confidential
(Models with Wireless LAN function only)(Models with Wireless LAN function only)
DO NOT use the product near any medical electrical equipment. The radio waveDO NOT use the product near any medical electrical equipment. The radio wave
emitted from the product may affect medical electrical equipment and cause aemitted from the product may affect medical electrical equipment and cause a
malfunction, which may result in a medical accident.malfunction, which may result in a medical accident.
(MFC only)(MFC only)
Use caution when modifying telephone lines. Never touch exposed telephone wiringUse caution when modifying telephone lines. Never touch exposed telephone wiring
or terminals unless the telephone line has been unplugged at the wall socket. Neveror terminals unless the telephone line has been unplugged at the wall socket. Never
fit telephone wiring during an electrical storm. Never fit a telephone wall socket in afit telephone wiring during an electrical storm. Never fit a telephone wall socket in a
wet location. Doing this might cause an electrical shock.wet location. Doing this might cause an electrical shock.
When moving the product, hold it by grasping the handholds at the bottom firmly fromWhen moving the product, hold it by grasping the handholds at the bottom firmly from
the front of the product.the front of the product.
TTo prevent injuries, be o prevent injuries, be careful not to put your careful not to put your finger in the areas shown finger in the areas shown in thein the
illustration.illustration.
When using your telephone equipment, basic safety precautions should always beWhen using your telephone equipment, basic safety precautions should always be
followed to reduce the risk of fire, electrical shock and injury to people, including thefollowed to reduce the risk of fire, electrical shock and injury to people, including the
following:following:
1.1. DO NOT use this product near waterDO NOT use this product near water, for example, near a bath tub, wash , for example, near a bath tub, wash bowl,bowl,
kitchen sink or washing machine, in a wet basement or near a swimming pool.kitchen sink or washing machine, in a wet basement or near a swimming pool.
2.2. Avoid using this product during an electrical Avoid using this product during an electrical storm. There may be a remote risk ofstorm. There may be a remote risk of
electric shock from lightning.electric shock from lightning.
3.3. DO NOT use this product to report a DO NOT use this product to report a gas leak in the vicinity of gas leak in the vicinity of the leak.the leak.
4.4. Use only the power cord proUse only the power cord provided with the prodvided with the product.uct.
SAVE THESE INSTRUCTIONSSAVE THESE INSTRUCTIONS
xx Confidential Confidential
Caution for Laser Product (WARNHINWEIS für Laserdrucker)Caution for Laser Product (WARNHINWEIS für Laserdrucker)
CACAUTUTIOION:N: In In cacase se of of any any trtrououblble we witith th the he lalaseser ur uninit, t, rereplplacace te the he lalaseser ur uninit it itstselelf. f. TToo
prevent direct exposure to the laser prevent direct exposure to the laser beam, do not try to open the beam, do not try to open the enclosureenclosure
of the laser unit.of the laser unit.
ACHTUNG:ACHTUNG: Im Falle von Störungen der Lasereinheit muß diese ersetzt werden. DasIm Falle von Störungen der Lasereinheit muß diese ersetzt werden. Das
Gehäuse der Lasereinheit darf nicht geöffnet werden, da sonstGehäuse der Lasereinheit darf nicht geöffnet werden, da sonst
Laserstrahlen austreten können.Laserstrahlen austreten können.
(MFC only)(MFC only)
TTo reduce the risk of o reduce the risk of shock or fire, use only shock or fire, use only a No. 26 AWG or largera No. 26 AWG or larger
telecommunication line cord.telecommunication line cord.
CAUTIONCAUTION
Lightning and power surges can damage this Lightning and power surges can damage this product! We recommend that you use aproduct! We recommend that you use a
quality surge protection device on the AC power line, or unplug the machine during aquality surge protection device on the AC power line, or unplug the machine during a
lightning storm.lightning storm.
Violently closing the top cover without mounting the toner cartridge and the drum unitViolently closing the top cover without mounting the toner cartridge and the drum unit
can damage this product.can damage this product.
<Location of the laser beam window><Location of the laser beam window>
xixi Confidential Confidential
Additional InformationAdditional Information
When servicing the optical system of the machine, be careful not to place a screwdriver orWhen servicing the optical system of the machine, be careful not to place a screwdriver or
other reflective object in the path of the other reflective object in the path of the laser beam. laser beam. Be sure to take off Be sure to take off any personalany personal
accessories such as watches and rings before working on the machine. A reflected beam,accessories such as watches and rings before working on the machine. A reflected beam,
though invisible, can permanently damage the eyes.though invisible, can permanently damage the eyes.
Since the beam is invisible, the following caution in print is attached on the laser unit.Since the beam is invisible, the following caution in print is attached on the laser unit.
TroublTroubleshooting/Disasseeshooting/Disassembling/Assembling mbling/Assembling NotesNotes
•• TTo avoid o avoid creating secondary problems creating secondary problems by mishandling, follow by mishandling, follow the warnings andthe warnings and
precautions below during maintenance work.precautions below during maintenance work.
•• Be careful noBe careful not to lose screwt to lose screws, washerss, washers, or other part, or other parts removed.s removed.
•• Be sure to apply grBe sure to apply grease to applease to applicable posicable positions spitions specifieecified in this manuald in this manual..
•• When using soldWhen using soldering irons or otheering irons or other heat-gener heat-generating toolrating tools, take care not to accides, take care not to accidentallntallyy
damage parts such as wires, PCBs and covers.damage parts such as wires, PCBs and covers.
•• Static Static electricity charged in electricity charged in your body your body may damage elmay damage electronic parts. ectronic parts. When transportingWhen transporting
PCBs, be sure to wrap them in conductive sheets.PCBs, be sure to wrap them in conductive sheets.
•• When replaWhen replacing PCBs and alcing PCBs and all the other relatl the other related parted parts, put on a groundins, put on a grounding wrist band ang wrist band andd
perform the job on a static mat. Also take care not to touch the conductor sections on theperform the job on a static mat. Also take care not to touch the conductor sections on the
flat cables or on the wire harness.flat cables or on the wire harness.
•• After discAfter disconnectonnecting flat cableing flat cables, check that each cabls, check that each cable is not damaged at its end or short-e is not damaged at its end or short-
circuited.circuited.
•• When conneWhen connecting flat cacting flat cables, do not insebles, do not insert them at an angle. Aftrt them at an angle. After insertier insertion, check thaon, check that thet the
cables are not inserted at an angle.cables are not inserted at an angle.
•• When connecting or When connecting or disconnecting harnesses, disconnecting harnesses, hold the connector hold the connector body, body, not the cables. not the cables. IfIf
the connector is locked, release it first.the connector is locked, release it first.
•• After a repairAfter a repair, check not , check not only the repaired only the repaired portion but also harness portion but also harness treatment. Also checktreatment. Also check
that other related portions are functioning properly.that other related portions are functioning properly.
•• ForcefuForcefully closinlly closing the joint cover or top cover withog the joint cover or top cover without mounting the tonut mounting the toner cartridger cartridge and thee and the
drum unit can damage the machine.drum unit can damage the machine.
•• After assemblyAfter assembly, it is , it is recommended to conduct a recommended to conduct a dielectric test and dielectric test and continuity test.continuity test.
•• Be sure to unplug thBe sure to unplug the AC cord before reme AC cord before removing any covoving any covers or PCBs, adjers or PCBs, adjusting theusting the
machine, or conducting continuity tests using a tester.machine, or conducting continuity tests using a tester.
•• The insuThe insulation lation sheet ssheet should nohould not be damat be damaged.ged.
1-11-1 Confidential Confidential
CH
CHAAPPTETER R 11TRTROUOUBBLELESSHHOOOOTITINNGG
11..IINNTTRROODDUUCCTTIIOONN
Troubleshooting is a collection of solution procedures that service personnel should follow ifTroubleshooting is a collection of solution procedures that service personnel should follow if
an error or malfunction occurs in the machine. It is difficult to determine troubleshootingan error or malfunction occurs in the machine. It is difficult to determine troubleshooting
procedures for all possible problems that may occur in the future. Therefore, this chapterprocedures for all possible problems that may occur in the future. Therefore, this chapter
describes typical problems and recovery procedures for these. These will help servicedescribes typical problems and recovery procedures for these. These will help service
personnel identify and repair other similar defective sections.personnel identify and repair other similar defective sections.
Be sure to observe theBe sure to observe the Troubleshooting/Disassembling/Assembling Notes
Troubleshooting/Disassembling/Assembling Notesduringduring
maintenance work for troubleshooting.maintenance work for troubleshooting.
1.1.11 ChChececks ks bebefofore re CoCommmmenencicing Tng Troroububleleshshooootitingng
Operating environmentOperating environment
(1)(1) The mThe machinachine is e is placed placed on a on a flat, flat, stablstable sure surface.face.
(2)(2) The machiThe machine is used ine is used in a clean envn a clean environmeironment where thnt where the temperae temperature is 10°ture is 10°C (50°F) toC (50°F) to
32.5°C (90.5°F), and the relative humidity is maintained between 20% and 80%.32.5°C (90.5°F), and the relative humidity is maintained between 20% and 80%.
(3)(3) The machThe machine is not eine is not exposed txposed to direct suo direct sunlightnlight, excess, excessive heat, mive heat, moisturoisture, or dust.e, or dust.
(4)(4) HolHold the mad the machichine lene level wvel whilhile movie moving itng it..
Power supplyPower supply
(1)(1) Power desPower described ocribed on the ratinn the rating label attg label attached on tached on the machinhe machine is supplie is supplied. Poweed. Powerr
fluctuation should be within ±10% of the rated voltage.fluctuation should be within ±10% of the rated voltage.
(2)(2) The AC The AC input input power power supply supply is witis within thhin the regule regulated vated value.alue.
(3)(3) The cabThe cables anles and harned harnesses asses are connre connected ected correccorrectlytly..
(4(4)) ThThe fue fuseses ars are noe not blt blowown.n.
PaperPaper
(1)(1) The reThe recomcommendmended typed type of pape of paper is beier is being useng used.d.
(2(2)) ThThe doe docucumement int is nos not dat damp.mp.
(3)(3) Short-Short-grained grained paper paper or acior acid pad paper iper is not s not used.used.
Consumable partsConsumable parts
(1)(1) The druThe drum unit (im unit (includincluding toner ng toner cartricartridge) is dge) is set corrset correctlyectly..
1-21-2 Confidential Confidential
OthersOthers
(1(1)) CoCondndenensasatitionon
When the machine is moved to a warm room from a cold location, condensation mayWhen the machine is moved to a warm room from a cold location, condensation may
occur inside the machine, causing occur inside the machine, causing various problems as listed below.various problems as listed below.
•• CondenCondensation osation on the surfacn the surface of opticae of optical devicel devices such as the ls such as the lens, reflens, reflecting mecting mirror andirror and
protection glass may cause light print image.protection glass may cause light print image.
•• If the expoIf the exposure drusure drum is cold, thm is cold, the electrie electrical resical resistancstance of the phote of the photosensiosensitive laytive layer iser is
increased, making it impossible to increased, making it impossible to obtain the correct print density.obtain the correct print density.
•• CondenCondensation on sation on the chargthe charge unit may cae unit may cause corouse corona charge lna charge leakage, reakage, resultinesulting ing in
image defects.image defects.
•• CondenCondensation sation on the on the plate mplate may cauay cause pase paper feper feed probed problems.lems.
If condensation has formed in the machine, leave the machine for at least two hours untilIf condensation has formed in the machine, leave the machine for at least two hours until
it reaches room temperature.it reaches room temperature.
If the drum unit is unpacked soon after it is moved to a warm room from a cold location,If the drum unit is unpacked soon after it is moved to a warm room from a cold location,
condensation may occur inside the unit which may cause printing failure.condensation may occur inside the unit which may cause printing failure.
Leave the drum unit for one or two hours until it reaches room temperature, and thenLeave the drum unit for one or two hours until it reaches room temperature, and then
unpack it.unpack it.
(2(2)) LoLow tew tempmpereratatururee
The motor may not operate normally in a cold environment because too much load isThe motor may not operate normally in a cold environment because too much load is
applied to each drive. In this case, increase the room temperature.applied to each drive. In this case, increase the room temperature.
CleaningCleaning
Use a soft lint-free cloth.Use a soft lint-free cloth.
WARNING
WARNING
DO NOTDO NOTuse any use any flammable spray or flammable solvent such as alcohol, benzine,flammable spray or flammable solvent such as alcohol, benzine,
or thinner to clean the or thinner to clean the machine.machine. DO NOTDO NOTuse these articles use these articles near the machine.near the machine.
1-31-3 Confidential Confidential
2
2..OOVVEERRVVIIEEWW
22..11 CCrroossss--sseeccttioion Drn Draawwiningg
2.2.1.1.11 PrPrininteter r pparartt
Fig. 1-1Fig. 1-1
Laser unitLaser unit
PPllaattee PPiicckk--uup p rroolllleerr SSeeppaarraattiioon n ppaadd
Paper feedPaper feed
actuator L/Ractuator L/R
Separation rollerSeparation roller
Paper printingPaper printing
position actuatorposition actuator
Transfer rollerTransfer roller
Exposure drumExposure drum
Corona wireCorona wire
Fuser unitFuser unit
Pressure rollerPressure roller
Eject actuatorEject actuatorEject rollerEject roller
Supply rollerSupply roller
Developer rollerDeveloper roller
Heat rollerHeat roller
Tray coverTray cover
1-41-4 Confidential Confidential
2.2.1.1.22 ScScanannener r pparartt
Fig. 1-2Fig. 1-2
ADF coverADF cover
Document holdDocument hold
Document feed roller 1Document feed roller 1
ADF separation padADF separation pad
Document separate rollerDocument separate roller
Document detection actuatorDocument detection actuator
Document pick-up rollerDocument pick-up roller
Document scanningDocument scanning
position actuatorposition actuator
CIS unitCIS unit
Document feed roller 2Document feed roller 2 Document stopperDocument stopper
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