Brother MFC-9320CW User manual

1
Start Here MFC-9320CW
Quick Setup Guide
USA/CAN Version A
Before you can use the machine, please read this Quick Setup Guide for the correct setup and installation.
To view the Quick Setup Guide in other languages, please visit http://solutions.brother.com/.
1
Unpack the machine and check the components
WARNING
• Plastic bags are used in the packaging of your machine. To avoid danger of suffocation, please keep
these bags away from babies and children.
• This machine is heavy and weighs approximately 50.5 lb. (22.9 kg). To prevent injuries use at least two
people to lift the machine. Be careful not to pinch your fingers when you put the machine back down.
IMPORTANT
DO NOT connect the interface cable yet.
User’s Guide Accessory Order
Form
ProductRegistration
Sheet
(USA only)
CD-ROM
(Windows®)
(Macintosh) Quick Setup Guide AC Power Cord Telephone Line Cord
Waste Toner Box
(pre-installed)
Belt Unit
(pre-installed)
Drum Unit and Starter Toner Cartridge
Assemblies
(Black, Cyan, Magenta and Yellow)

2
Note
Keep a minimum gap around the machine as shown in the illustration.
15.7 in. (400 mm)
4 in.
(100 mm)
4 in.
(100 mm) 4.7 in.
(120 mm)
Note
• The components included in the box may differ depending on your country.
• Save all packing materials and the box in case for any reason you must ship your machine.
• The interface cable is not a standard accessory. Buy the appropriate interface cable for the interface you
want to use (USB or Network).
USB cable
• Please make sure you use a USB 2.0 cable (Type A/B) that is no longer than 6 feet (2 meters).
• DO NOT connect the interface cable at this time. Connecting the interface cable is done during MFL-Pro
installation process.
• When you use a USB cable, make sure you connect it to the USB port of your computer and not to a USB
port on a keyboard or non-powered USB hub.
Network cable
Use a straight-through Category 5 (or greater) twisted-pair cable for 10BASE-T or 100BASE-TX Fast Ethernet
Network.

3
Symbols used in this guide
WARNING WARNINGs tell you what to do to prevent possible personal injury.
CAUTION CAUTIONs specify procedures you must follow or avoid to prevent possible minor injuries.
IMPORTANT IMPORTANT specifies procedures you must follow or avoid to prevent possible damage to the
machine or other objects.
Note Notes tell you how you should respond to a situation that may arise or give tips about how the
current operation works with other features.
User's Guide
Network User's
Guide
Indicates reference to the User's Guide or Network User's Guide which is on the CD-ROM we
have supplied.

4
2
Remove the packing
material from the
machine
aRemove the packing tape from the outside of
the machine.
bOpen the top cover by lifting up on the
handle a.
cRemove the packing material from the inside of
the machine.
3
Install the drum unit and
toner cartridge
assemblies
aUnpack the four drum unit and toner cartridge
assemblies and gently shake each of them
from side to side several times to distribute the
toner evenly inside the assembly.
bRemove the protective cover by pulling on the
tab as shown in the illustration.
IMPORTANT
• Save all packing material and the carton in
case you have to ship your machine.
• DO NOT plug in the AC power cord yet.
1
Note
Do not touch the surface of the packing film. It
may contain toner powder which can stain your
skin and clothing.
IMPORTANT
To avoid print quality
problems, DO NOT touch the
surface of the drum unit.

5
cSlide all four of the drum unit and toner
cartridge assemblies into the machine as
shown in the illustration. Make sure that you
match the toner cartridge color to the same
color label on the machine.
dClose the top cover of the machine.
4
Load paper in the paper
tray
aPull the paper tray completely out of the
machine.
bWhile pressing the green paper-guide release
lever a, slide the paper guides to fit the paper
size you are loading in the tray. Make sure that
the guides are firmly in the slots.
cFan the stack of paper well to avoid paper jams
and misfeeds.
C - Cyan Y - Yellow
M - Magenta K - Black
C
M
Y
K

6
dPut paper in the tray, and make sure that the
paper is below the maximum paper mark a.
The side to be printed on must be face down.
ePut the paper tray firmly back in the machine.
Make sure that it is completely inserted into the
machine.
fUnfold the support flap ato prevent paper
from sliding off the face-down output tray.
5
Connect the power cord
and telephone line
aMake sure that the machine’s power switch is
off. Connect the AC power cord to the machine.
bPlug the AC power cord into an AC outlet. Turn
the power switch on.
cConnect the telephone line cord. Connect one
end of the telephone line cord to the jack on the
machine marked LINE and the other end to a
modular wall jack.
IMPORTANT
Make sure the paper guides touch the sides of
the paper so it will feed properly.
1
IMPORTANT
DO NOT connect the interface cable yet.

7
WARNING
The machine must be grounded using a
3-prong plug.
Since the machine is grounded through the
power outlet, you can protect yourself from
potentially hazardous electrical conditions on
the telephone network by keeping the power
cord connected to your machine when you
connect it to a telephone line. Similarly, you
can protect yourself when you want to move
your machine by disconnecting the telephone
line first and then the power cord.
IMPORTANT
The telephone line cord MUST be connected
to the jack on the machine marked LINE.
Note
If you are sharing one telephone line with an
external telephone, connect it as shown below.
Before you connect the external telephone,
remove the protective cap afrom the EXT. jack
on the machine.
1Extension telephone
2External telephone
Note
If you are sharing one telephone line with an
external telephone answering machine, connect it
as shown below.
Before you connect the external telephone
answering machine, remove the protective cap a
from the EXT. jack on the machine.
Set the receive mode to External TAD if
you have an external answering machine.
See Choose the correct Receive
Mode on page 9. For additional details, see
Connecting an external TAD (telephone
answering device) in Chapter 7 of the User’s
Guide.
1
1
2
1

8
6
Choose your language
(if needed)
aPress Menu, 0, 0.
Initial Setup
0.Local Language
bPress aor bto choose your language.
Press OK.
cPress Stop/Exit.

9
7
Choose the correct Receive Mode
The correct Receive Mode is determined by the external devices and telephone subscriber services (Voice Mail,
Distinctive Ring, etc.) you have (or will be using) on the same line as the Brother machine.
aPress Menu, 0,1.
Initial Setup
1.Receive Mode
bPress aor bto choose the receive mode.
Press OK.
cPress Stop/Exit.
Will you be using a Distinctive Ring number for receiving faxes?
Brother uses the term “Distinctive Ring” but telephone companies may have other names for this service such
as Custom Ringing, RingMaster, Personalized Ring, Teen Ring, Ident-A-Call, and Smart Ring. See Distinctive
Ring in Chapter 7 of the User’s Guide for instruction on setting up your machine using this feature.
Will you be using Voice Mail on the same telephone line as your Brother machine?
If you have Voice Mail on the same telephone line as your Brother machine, there is a strong possibility that
Voice Mail and the Brother machine will conflict with each other when receiving incoming calls. See Voice Mail
in Chapter 7 of the User’s Guide for instructions on setting up your machine using this service.
Will you be using a Telephone Answering Device on the same telephone line as your Brother machine?
Your external telephone answering device (TAD) will automatically answer every call. Voice messages are
stored on the external TAD and fax messages are printed. Choose External TAD as your receive mode. See
the instructions below.
Will you be using your Brother machine on a dedicated fax line?
Your machine automatically answers every call as a fax. Choose Fax Only as your receive mode. See the
instructions below.
Will you be using your Brother machine on the same line as your telephone?
Do you want to receive voice calls and faxes automatically?
The Fax/Tel receive mode is used when sharing the Brother machine and your telephone on the same line.
Choose Fax/Tel as your receive mode. See the instructions below.
Important Note: You cannot receive voice messages on either Voice Mail or an answering machine when
choosing the Fax/Tel mode.
Do you expect to receive very few faxes?
Choose Manual as your receive mode. You control the phone line and must answer every call yourself. See
the instructions below.
For details, see Using receive modes in Chapter 6 of the User’s Guide.

10
8
Set the LCD contrast
(if needed)
If you are having difficulty reading the LCD, try
changing the contrast setting.
aPress Menu, 1, 6.
General Setup
6.LCD Contrast
bPress ato increase the contrast.
—OR—
Press bto decrease the contrast.
Press OK.
cPress Stop/Exit.
9
Set the date and time
The machine displays the time, and if you set up the
station ID the date and time will be added to each fax
you send.
aPress Menu, 0, 2.
bEnter the last two digits of the year on the dial
pad, and then press OK.
Date&Time
Year:2009
(e.g. Enter 0, 9for 2009.)
cEnter the two digits for the month on the dial
pad, and then press OK.
Date&Time
Month:03
(e.g. Enter 0, 3for March.)
dEnter the two digits for the day on the dial pad,
and then press OK.
Date&Time
Day:25
(e.g. Enter 2, 5.)
eEnter the time in 24-hour format on the dial
pad, and then press OK.
Date&Time
Time:15:25
(e.g. Enter 15, 25for 3:25 P.M.)
fPress Stop/Exit.
10
Set your Station ID
You should store your name and fax number to be
printed on all fax pages that you send.
aPress Menu, 0, 3.
bEnter your fax number (up to 20 digits) on the
dial pad, and then press OK.
Station ID
Fax:
cEnter your telephone number (up to 20 digits)
on the dial pad, and then press OK. (If your
telephone number and fax number are the
same, enter the same number again.)
Station ID
Tel:
dUse the dial pad to enter your name (up to 20
characters), and then press OK.
Station ID
Name:
Note
• See the following chart for entering your name.
• If you need to enter a character that is on the
same key as the last character, press cto
move the cursor to the right.
• If you entered a letter incorrectly and want to
change it, press dor cto move the cursor to
the incorrect character, press Clear/Back.
Press
key
One
time
Two
times
Three
times
Four
times
Five
times
2ABC2A
3DEF 3D
4GH I 4G
5JKL5J
6MNO 6M
7PQRS7
8TUV8T
9WXY Z 9
For more details, see Entering text in the
User’s Guide.

11
ePress Stop/Exit.
11
Fax Transmission Report
Your Brother machine is equipped with a
Transmission Verification Report that can be used as
confirmation that you sent a fax. This report lists the
name or fax number of the receiving party, the date,
time, and duration of the transmission, the number of
pages transmitted, and whether or not the
transmission was successful. If you want to use the
Fax Transmission Report feature see Chapter 11
Printing reports in the User’s Guide.
12
Set tone or pulse dialing
mode (Canada only)
Your machine comes set for Tone dialing service. If
you have Pulse dialing service (rotary), you need to
change the dialing mode.
aPress Menu, 0, 4.
bPress bor ato choose Pulse (or Tone).
Press OK.
cPress Stop/Exit.
Note
If you make a mistake and want to start again,
press Stop/Exit and go back to step a.
(USA only) The Telephone Consumer Protection
Act of 1991 makes it unlawful for any person to
use a computer or electronic device to send any
message via a telephone fax machine unless
such messages clearly contain, in a margin at the
top or bottom of each transmitted page, or on the
first page of the transmission, the date and time it
is sent and an identification of the business or
other entity or other individual sending the
message and the telephone number of the
sending machines or such business, other entity
or individual. To program this information into
your machine, see Set the date and
time on page 10 and Set your Station
ID on page 10.

12
13
Dial Prefix
The dial prefix setting will automatically dial a
predefined number before every fax number you dial.
For example: If your phone system requires a 9 to dial
an outside number this setting will automatically dial 9
for every fax you send.
aPress Menu,0,5 (For Canada, press 6).
bEnter the prefix number (up to 5 digits) on the
dial pad, and then press OK.
cPress Stop/Exit.
14
Automatic Daylight
Savings Time
You can set the machine to change automatically for
daylight savings time. It will reset itself forward one
hour in the Spring and backward one hour in the Fall.
aPress Menu,1,4.
General Setup
4.Auto Daylight
bPress aor bto choose On (or Off).
Press OK.
cPress Stop/Exit.
15
Send in the Product
Registration and Test
Sheet (USA only)
You can also register your product online using the
On-Line Registration link from the installation
CD-ROM or visit
http://www.brother.com/registration/.
aFill out the Product Registration and Test
Sheet.
bPut the sheet face up in the ADF (Automatic
Document Feeder) or face down on the
scanner glass.
cMake sure (Fax) is illuminated in Blue.
dEnter the toll-free fax number: 1-877-268-9575.
ePress Black Start or Color Start.
Note
• You can use the number 0 to 9, #, l and !.
(Press Hook to display “!”.)
You cannot use ! with any other numbers or
characters.
If your telephone system requires a timed
break recall (hookflash), press Hook to enter
the break.
• If the pulse dialing mode is on, # and
l are not
available to use. (Canada only)
Note
You will receive a confirmation fax of your Product
Registration.

13
Windows®
USB
Macintosh Windows®Macintosh
Wired Network Wireless Network
Windows®Macintosh
16
Choose your connection type
For USB Interface Users
Windows
®
, go to page 14
Macintosh, go to page 18
For Wired Network
Windows
®
, go to page 20
Macintosh, go to page 25
Note
For Windows Server®2003/ 2008, see the Network User’s Guide on the CD-ROM.
For Wireless Network
Windows
®
and Macintosh, go to page 27

14
Windows®
USB
For USB Interface Users
(Windows
®
2000 Professional/XP/XP Professional x64 Edition/
Windows Vista
®
)
17
Before you install
aMake sure that your computer is ON and you
are logged on with Administrator rights.
bTurn off and unplug the machine from the AC
outlet and disconnect it from your computer, if
you already connected an interface cable.
18
Install MFL-Pro Suite
aPut the supplied CD-ROM into your CD-ROM
drive. If the model name screen appears,
choose your machine. If the language screen
appears, choose your language.
bThe CD-ROM main menu will appear. Click
Initial Installation.
cClick Install MFL-Pro Suite.
IMPORTANT
• DO NOT connect the USB cable yet.
• If there are any programs running, close
them.
• Make sure a USB Flash memory device is
not inserted into the machine.
• The screen may differ depending on the
operating system.
• The supplied CD-ROM includes ScanSoft™
PaperPort™ 11SE. This software supports
Windows®2000 (SP4 or greater), XP (SP2 or
greater), XP Professional x64 Edition and
Windows Vista®. Update to the latest
Windows®Service Pack before installing
MFL-Pro Suite.
Note
If the Brother screen does not appear
automatically, go to My Computer (Computer),
double-click the CD-ROM icon, and then
double-click Start.exe.

15
Windows®
USB
Windows®
USB
Macintosh
dWhen the ScanSoft™ PaperPort™ 11SE
License Agreement window appears, click
Yes if you agree to the Software
License Agreement.
eThe installation of ScanSoft™ PaperPort™
11SE will automatically start and is followed by
the installation of MFL-Pro Suite.
fWhen the Brother MFL-Pro Suite Software
License Agreement window appears, click
Yes if you agree to the Software
License Agreement.
gChoose Local Connection, and then click
Next. The installation continues.
hIf you do not want to monitor the machine
status and error notification from your
computer, uncheck Enable Status Monitor
and then click Next.
iWhen this screen appears, go to the next step.
Note
• If the installation does not continue
automatically, open the main menu again by
ejecting and then reinserting the CD-ROM or
double-click the Start.exe program from the
root folder, and continue from step cto install
MFL-Pro Suite.
• For Windows Vista®, when the
User Account Control screen appears, click
Allow.
Note
If you want to install the PS driver (Brother’s
BR-Script Driver), choose Custom Install and
then follow the on-screen instructions. When the
Select Features screen appears, check
PS Printer Driver, and then continue following
the on-screen instructions.

16
Windows®
USB
19
Connect the USB cable
aRemove the label covering the USB interface
connector.
bConnect the USB cable to the USB connector
on the machine marked with the symbol.
Then connect the cable to your computer.
20
Connect the power cord
aPlug the AC power cord into an AC outlet. Turn
the power switch on.
The installation will continue automatically.
The installation screens appear one after
another.
bWhen the On-Line Registration screen is
displayed, make your selection and follow the
on-screen instructions. Once you have
completed the registration process, close your
web browser to return to this window.
Then click Next.
IMPORTANT
• DO NOT connect the machine to a USB port
on a keyboard or a non-powered USB hub.
• Connect the machine directly to your
computer.
IMPORTANT
DO NOT cancel any of the screens during the
installation. It may take a few seconds for all
screens to appear.
Note
For Windows Vista®, when this screen appears,
click the check box and click Install to complete
the installation correctly.

17
Windows®
USB
Windows®
USB
Macintosh
21
Finish and restart
aClick Finish to restart your computer.
After restarting the computer, you must be
logged on with Administrator rights.
bIf this screen appears, choose the firmware
update setting and click OK.
Note
If an error message appears during the software
installation, run the Installation Diagnostics
located in Start/All Programs/Brother/
MFC-XXXX (where MFC-XXXX is your model
name).
Note
Internet access is required for the firmware
upgrade.
Finish The installation is now
complete.
Note
XML Paper Specification Printer Driver
The XML Paper Specification Printer Driver is the
most suitable driver when printing from the
applications that use the XML Paper Specification
documents. Please download the latest driver by
accessing the Brother Solutions Center at
http://solutions.brother.com/.

18
Macintosh
USB
For USB Interface Users
(Mac OS X 10.3.9 or greater)
17
Before you install
aMake sure your machine is connected to the
power and your Macintosh is ON. You must be
logged on with Administrator rights.
18
Connect the USB cable
aRemove the label covering the USB interface
connector.
bConnect the USB cable to the USB connector
on the machine marked with the symbol.
Then connect the cable to your computer.
19
Install MFL-Pro Suite
aPut the supplied CD-ROM into your CD-ROM
drive.
bDouble-click Start Here OSX to install.
IMPORTANT
• For the latest drivers and information on the
Mac OS X you are using, visit
http://solutions.brother.com/.
• Make sure a USB Flash memory device is
not inserted into the machine.
IMPORTANT
• DO NOT connect the machine to a USB port
on a keyboard or a non-powered USB hub.
• Connect the machine directly to your
Macintosh.
Note
Please see the Software User’s Guide on the
CD-ROM if you want to install the PS driver.
(Brother’s BR-Script Driver)

19
Macintosh
USB
Windows®
USB
Macintosh
cChoose Local Connection, and then click
Next. Follow the on-screen instructions.
dThe Brother software will search for the Brother
device.
eChoose the machine from the list, and then
click OK.
fWhen this screen appears, click OK.
20
Install
Presto! PageManager
When Presto! PageManager is installed OCR
capability is added to Brother ControlCenter2. You
can easily scan, share and organize photos and
documents using Presto! PageManager.
aDouble-click Presto! PageManager and follow
the on-screen instructions.
Note
Please wait, it will take a few seconds for the
software to install. After the installation, click
Restart to finish installing the software.
The installation of MFL-Pro Suite is now
complete.
Go to step 20 on page 19.
Finish The installation is now
complete.

20
Windows®
Wired Network
For Wired Network Interface Users
(Windows
®
2000 Professional/XP/XP Professional x64 Edition/
Windows Vista
®
)
17
Before you install
aMake sure that your computer is ON and you
are logged on with Administrator rights.
bUnplug the machine from the AC outlet.
18
Connect the network
cable
aConnect the network interface cable to the LAN
connector marked with a symbol and then
connect it to a free port on your hub.
19
Connect the power cord
aPlug the AC power cord into an AC outlet. Turn
the power switch on.
IMPORTANT
• If there are any programs running, close
them.
• Make sure a USB Flash memory device is
not inserted into the machine.
• The screens may differ depending on the
operating system.
• The supplied CD-ROM includes ScanSoft™
PaperPort™ 11SE. This software supports
Windows®2000 (SP4 or greater), XP (SP2 or
greater), XP Professional x64 Edition and
Windows Vista®. Update to the latest
Windows®Service Pack before installing
MFL-Pro Suite.
IMPORTANT
Disable all personal firewall
software (other than Windows®
Firewall), anti-spyware or
antivirus applications for the
duration of the installation.