Brother MFC-J615W Operating and maintenance manual

BASIC USER’S GUIDE
MFC-J615W
Version 0
CHN-ENG

To create a better environment
Please cooperate
Firstly, thank you very much indeed for using our Brother products!
Brother focuses on the earth environment concerned. And make a basic policy which is to concern
about the earth environment, including any workflow from product development to discard. The
local citizen should be responsible for local society and its environment during these environment
protection activities.
Therefore, we hope you'll take part in this environment plan, and pay attention to environment
protection points as below while discarding used consumables.
1 Please deliver the used package materials to relevant waste disposal office for recycle.
2 When you discard used consumables, please follow and carry on relevant local regulations
properly. If you have questions, call your local sales dealer.
3 When the machine need replacing parts for the maintenance and repair, please discard used
circuit boards, used electrical parts and products as disposed electrical materials.
4 Some parts in the machine can be used on the same series model machines which produced
by the same factory.
5 Note: If you want to replace the parts, please contact your local Brother repair station.
Note: If you want to replace the parts, please contact your local Brother repair station.
© 2010 Brother Industries, Ltd.

i
User's Guides and where do I find it?
Which manual? What's in it? Where is it?
Safety and Legal Please read the Safety Instructions before you
set up your machine.
Printed / In the box
Quick Setup Guide Read this Guide first. Follow the instructions for
setting up your machine and installing the
drivers and software for the operating system
and connection type you are using.
Printed / In the box
Basic User's Guide Learn the basic Fax, Copy, Scan and
PhotoCapture Center™ operations and how to
replace consumables. See troubleshooting tips.
Printed / In the box
Advanced User's Guide Learn more advanced operations: Fax, Copy,
security features, printing reports and
performing routine maintenance.
PDF file /
Documentation
CD-ROM
Software User's Guide Follow these instructions for Printing, Scanning,
Network Scanning, PhotoCapture Center™,
Remote Setup, PC-Fax, and using the Brother
ControlCenter utility.
PDF file /
Documentation
CD-ROM
Network User's Guide This Guide provides more advanced
information for configuring the Ethernet and
Wireless network connections. In addition, find
information about network utilities, network
printing, troubleshooting tips and supported
network specifications.
PDF file /
Documentation
CD-ROM

ii
Table of Contents
(BASIC USER’S GUIDE)
1 General information 1
Using the documentation .......................................................................................1
Symbols and conventions used in the documentation ....................................1
Accessing the Advanced User’s Guide,
Software User’s Guide and Network User’s Guide.............................................1
Viewing Documentation...................................................................................1
Accessing Brother Support (Windows®)................................................................3
Accessing Brother Support (Macintosh) ................................................................3
Control panel overview ..........................................................................................4
LCD screen indications....................................................................................6
Basic Operations .............................................................................................6
Volume Settings.....................................................................................................7
Ring Volume ....................................................................................................7
Beeper Volume................................................................................................7
Speaker Volume ..............................................................................................8
LCD display ...........................................................................................................8
Setting the backlight brightness.......................................................................8
LCD Language ................................................................................................8
Setting the Fax Logic (sending and receiving sequence) ......................................9
2 Loading paper 10
Loading paper and other print media...................................................................10
Loading envelopes and postcards.................................................................12
Loading photo paper......................................................................................14
Removing small printouts from the machine .................................................16
Printable area ................................................................................................17
Paper settings......................................................................................................18
Paper Type ....................................................................................................18
Paper Size .....................................................................................................18
Acceptable paper and other print media..............................................................19
Recommended print media ...........................................................................19
Handling and using print media .....................................................................19
Choosing the right print media.......................................................................21
3 Loading documents 23
How to load documents .......................................................................................23
Using the ADF ...............................................................................................23
Using the scanner glass ................................................................................23
Scannable area .............................................................................................24

iii
4 Sending a fax 25
How to send a fax................................................................................................25
Setting scanner glass size for faxing.............................................................26
Color fax transmission ...................................................................................26
Cancelling a fax in progress ..........................................................................26
Transmission Verification Report...................................................................27
5 Receiving a fax 28
Receive modes....................................................................................................28
Using receive modes ...........................................................................................29
Receive mode settings ........................................................................................30
Ring Delay .....................................................................................................30
F/T Ring Time (Fax/Tel mode only)...............................................................30
Fax Detect .....................................................................................................31
6 Telephone and external devices 32
Voice operations..................................................................................................32
Tone or pulse.................................................................................................32
Fax/Tel mode.................................................................................................32
Phone line services..............................................................................................32
Do you have Voice Mail?...............................................................................32
Telephone Service...............................................................................................33
Caller ID (Caller IDentification) (not available in certain area).......................33
Advantages of Caller ID.................................................................................34
Setup Method ................................................................................................34
Caller ID feature ............................................................................................34
Connecting an external TAD (telephone answering device)................................35
Settings..........................................................................................................35
Recording an outgoing message (OGM) on an external TAD.......................35
Multi-line connections (PABX) .......................................................................36
External and extension telephones......................................................................36
Connecting an external or extension telephone ............................................36
Operation from external and extension telephones.......................................37
Using a cordless external telephone .............................................................37
Using remote codes.......................................................................................37

iv
7 Dialling and storing numbers 39
How to dial ...........................................................................................................39
Manual dialling...............................................................................................39
Speed Dialling ...............................................................................................39
Search ...........................................................................................................39
Fax Redial .....................................................................................................40
Additional dialling operations ...............................................................................40
Outgoing Call history .....................................................................................40
Caller ID history .............................................................................................41
Storing numbers ..................................................................................................42
Storing a pause .............................................................................................42
Storing Speed Dial numbers..........................................................................42
Changing Speed Dial names or numbers......................................................43
8 Making copies 44
How to copy .........................................................................................................44
Stop copying..................................................................................................44
Copy settings.................................................................................................45
Paper Options................................................................................................45
9 Printing photos from a memory card or
USB Flash memory drive 46
PhotoCapture Center™ operations .....................................................................46
Using a memory card or USB Flash memory drive .......................................46
Getting started .....................................................................................................47
Print Images.........................................................................................................49
View Photos...................................................................................................49
PhotoCapture Center™ print settings..................................................................49
How to scan to a memory card or USB Flash memory drive...............................50
10 How to print from a computer 52
Printing a document.............................................................................................52
11 How to scan to a computer 53
Scanning a document ..........................................................................................53
Scanning using the scan key...............................................................................53
Scanning using a scanner driver .........................................................................53
A Routine maintenance 54
Replacing the ink cartridges ................................................................................54
Cleaning and checking the machine....................................................................56
Cleaning the scanner glass ...........................................................................56
Cleaning the paper pick-up rollers.................................................................57
Cleaning the print head .................................................................................57
Checking the print quality ..............................................................................58
Checking the print alignment .........................................................................59

v
B Troubleshooting 60
Error and Maintenance messages.......................................................................60
Error animations display ................................................................................65
Transferring your faxes or Fax Journal report ...............................................65
Document jam ..............................................................................................67
Printer jam or paper jam ................................................................................68
Troubleshooting ..................................................................................................70
If you are having difficulty with your machine ................................................70
Dial Tone detection........................................................................................78
Telephone line interference / VoIP ................................................................78
Machine Information ............................................................................................79
Checking the serial number...........................................................................79
Reset functions..............................................................................................79
How to reset the machine..............................................................................79
C Menu and features 80
On-screen programming......................................................................................80
Menu table...........................................................................................................81
Entering Text .....................................................................................................101
Inserting spaces ..........................................................................................101
Making corrections ......................................................................................101
Repeating letters .........................................................................................101
Special characters and symbols..................................................................101
D Specifications 102
General..............................................................................................................102
Print media.........................................................................................................104
Fax.....................................................................................................................105
Copy ..................................................................................................................106
PhotoCapture Center™ .....................................................................................107
PictBridge ..........................................................................................................108
Scanner .............................................................................................................109
Printer ................................................................................................................110
Interfaces...........................................................................................................111
Computer requirements.....................................................................................112
Consumable items.............................................................................................113
Network (LAN) ...................................................................................................114
E Index 115

vi
Table of Contents
(ADVANCED USER’S GUIDE)
The Advanced User’s Guide explains the following features and operations.
You can view the Advanced User’s Guide on the Documentation CD-ROM.
1 General setup
Memory storage
Sleep Mode
LCD display
Mode Timer
2 Security features
TX Lock
3 Sending a fax
Additional sending options
Additional sending operations
Polling overview
4 Receiving a fax
Memory Receive (Monochrome only)
Remote Retrieval
Additional receiving operations
Polling overview
5 Dialling and storing numbers
Additional dialling operations
Additional ways to store numbers
6 Printing reports
Fax reports
Reports
7 Making copies
Copy settings
8 Printing photos from a memory
card or USB
Flash memory drive
PhotoCapture Center™ operations
Print Images
PhotoCapture Center™ print settings
Scan to a memory card or USB Flash
memory drive
9 Printing photos from a camera
Printing photos directly from a PictBridge
camera
Printing photos directly from a digital
camera (without PictBridge)
A Routine maintenance
Cleaning and checking the machine
Packing and shipping the machine
B Glossary
C Index

1
1
1
Using the
documentation 1
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Symbols and conventions
used in the documentation 1
The following symbols and conventions are
used throughout the documentation.
Accessing the
Advanced User’s
Guide, Software User’s
Guide and Network
User’s Guide 1
This Basic User’s Guide does not contain all
the information about the machine such as
how to use the advanced features for Fax,
Copy, PhotoCapture Center™, Printer,
Scanner, PC-Fax and Network. When you
are ready to learn detailed information about
these operations, read the
Advanced User’s Guide,
Software User’s Guide and
NetworkUser’sGuidethat are on the
Documentation CD-ROM.
Viewing Documentation 1
aTurn on your computer. Insert the
Documentation CD-ROM into your
CD-ROM drive.
Note
(Windows®users)
If the screen does not appear
automatically, go to
My Computer (Computer), double-click
the CD-ROM icon, and then double-click
index.html.
b(Macintosh users)
Double-click the CD-ROM icon, and
then double-click index.html.
General information 1
Bold Bold typeface identifies
specific buttons on the
machine’s control panel, or on
the computer screen.
Italics Italicized typeface emphasizes
an important point or refers
you to a related topic.
Courier
New
Text in the Courier New font
identifies messages on the
LCD of the machine.
WARNING
WARNING indicates a potentially
hazardous situation which, if not avoided,
could result in death or serious injuries.
CAUTION
CAUTION indicates a potentially hazardous
situation which, if not avoided, may result in
minor or moderate injuries.
IMPORTANT
IMPORTANT indicates a potentially
hazardous situation which may result in
property-damage-only accidents or loss of
product functionality.
Notes tell you how you should
respond to a situation that may arise
or give tips about how the operation
works with other features.
Electrical Hazard icons alert you to
possible electrical shock.

Chapter 1
2
cClick your country.
dPoint to your language, point to
View Guide, and then click the guide
you want to read.
Note
• (Windows®users only)
Your web browser may display a yellow
bar at the top of the page that contains a
security warning about Active X controls.
For the page to display correctly you must
click on the bar, click
Allow Blocked Content, then click Yes
in the Security Warning dialog box.
• (Windows®users only) 1
For faster access, you can copy all user
documentation in PDF format to a local
folder on your computer. Point to your
language, then click Copy to local disk.
1Microsoft®Internet Explorer®6.0 or greater.
How to find Scanning instructions 1
There are several ways you can scan documents.
You can find the instructions as follows:
Software User’s Guide
Scanning
ControlCenter
Network Scanning
(Windows®)
Presto! PageManager User’s Guide
Instructions for scanning directly from
Presto! PageManager. The complete
Presto! PageManager User’s Guide can
be viewed from the Help selection in the
Presto! PageManager application.
(Macintosh)
Presto! PageManager User’s Guide
Note
Presto! PageManager must be
downloaded and installed before use. See
Accessing Brother Support (Macintosh)
on page 3 for further instructions.
 The complete Presto! PageManager User’s
Guide can be viewed from the Help selection
in the Presto! PageManager application
.
How to find Network setup instructions 1
Your machine can be connected to a wireless
or wired network. You can find basic setup
instructions in the Quick Setup Guide. If your
wireless access point or router supports Wi-Fi
Protected Setup or AOSS™, you can also
follow the steps in the Quick Setup Guide. For
more information about network setup please
see the Network User's Guide on the
Documentation CD-ROM.

General information
3
1
Accessing Brother
Support (Windows®)1
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center), on the Installation CD-ROM.
Click Brother Support on the Top Menu.
The following screen will appear:
To access our website, click
Brother Home Page.
For the latest news and product support
information, click
Brother Solutions Center.
To visit our website for original Brother
Supplies, click Supplies Information.
To access the Brother CreativeCenter for
FREE photo projects and printable
downloads,
click Brother CreativeCenter.
To return to the Top Menu, click Back or
if you have finished, click Exit.
Accessing Brother
Support (Macintosh) 1
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center) on the Installation CD-ROM.
Double-click the Brother Support icon.
The following screen will appear:
To download and install Presto!
PageManager, click
Presto! PageManager.
For the latest news and product support
information, click
Brother Solutions Center.
To visit our website for original Brother
Supplies, click Supplies Information.

Chapter 1
4
Control panel overview 1
1 Fax and telephone keys:
Redial/Pause
Redials one of the last 30 numbers called.
It also inserts a pause when programming
quick dial numbers.
Hook
Press before dialing if you want to make
sure a fax machine will answer, and then
press Mono Start or Color Start.
Also, press this key after picking up the
handset of an external telephone during the
F/T fast double-ring.
2 Mode keys:
FAX
Lets you access Fax mode.
SCAN
Lets you access Scan mode.
COPY
Lets you access Copy mode.
PHOTO CAPTURE
Lets you access PhotoCapture Center™
mode.
3 Menu keys:
Volume keys
dc
While the machine is idle, you can press
these keys to adjust the ring volume.
Speed Dial key
Lets you store, look up, and dial numbers
that are stored in the memory.
dor c
Press to scroll backward or forward to a
menu selection.
Also, press to choose options.
aor b
Press to scroll through the menus and
options.
Menu
Access the main menu.
Clear
Press to delete characters or to go back to
the previous menu level.
OK
Lets you confirm a selection.
10:
29
0
1.01.
21.01.2010
01.01.
2
10:
2
Fax Mem.00
1
0:
20:29
201
2010.01.01
2010.0
10:
2
Fax Mem.00
86
1
7

General information
5
1
4 Start keys:
Mono Start
Lets you start sending faxes or making
copies in monochrome. Also lets you start a
scanning operation (in color or mono
depending on the scanning setting in the
ControlCenter software).
Color Start
Lets you start sending faxes or making
copies in full color. Also lets you start a
scanning operation (in color or mono,
depending on the scanning setting in the
ControlCenter software).
5 Stop/Exit
Stops an operation or exits the menu.
6 LCD (Liquid Crystal Display)
Displays messages on the screen to help you
set up and use your machine.
Also, you can adjust the angle of the LCD by
lifting it.
7 Dial Pad
Use these keys to dial telephone and fax
numbers and as a keyboard for entering
information into the machine.
The #key lets you temporarily switch the
dialling mode during a telephone call from
Pulse to Tone.
8On/Off
You can turn the machine on and off.
Press On/Off to turn the machine on.
Press and hold down On/Off to turn the
machine off. The LCD will show Shutting Down
and will stay on for a few seconds before going
off.
If you have connected an external telephone or
TAD, it is always available.
If you turn the machine off, it will still
periodically clean the print head to maintain
print quality. To prolong print head life, provide
the best ink cartridge economy, and maintain
print quality, you should keep your machine
connected to the power at all times.
1
1
0:2
0:29
201
2010.0
1.01
1.01
2010.01.01
10:29
Fax Mem.
234
5

Chapter 1
6
LCD screen indications 1
The LCD shows the current machine status
when the machine is idle.
1 Faxes in memory
Shows how many received faxes are in the
memory.
2 Wireless Status
A four level indicator shows the current
wireless signal strength if you are using a
wireless connection.
3 Current Receive Mode
Lets you see the current receive mode.
Fax (Fax only)
F/T (Fax/Tel)
TAD (External TAD)
Mnl (Manual)
4 Memory Status
Lets you see the available memory in the
machine.
5 Ink indicator
Lets you see the available ink volume.
The warning icon appears when there is
an error or maintenance message. For
details, see Error and Maintenance
messages on page 60.
Basic Operations 1
The following steps show how to change a
setting in the machine. In this example the
Mode Timer setting is changed from
2 minutes to 30 seconds.
aPress Menu.
bPress aor bto choose
General Setup.
Press OK.
cPress aor bto choose Mode Timer.
dPress dor cto choose 30Secs.
Press OK.
You can see the current setting on the
LCD:
ePress Stop/Exit.
0Max
1
1
0:2
0:29
201
2010.0
1.01
1.01
2010.01.01
10:29
Fax Mem.
123 4 5
00
MENU
MENU
Ink Management
OK
OK
General Setup
Fax
Network
Select & Press
General Setup
General Setup
Mode Timer 2Mins
Paper Type Plain Paper
Select & Press
Paper Size A4
Volume
OK
General Setup
General Setup
Mode Timer 30Secs
Paper Type Plain Paper
Select & Press
Paper Size A4
Volume
OK
General Setup
General Setup
Mode Timer 30Secs
Paper Type Plain Paper
Select & Press
Paper Size A4
Volume
OK

General information
7
1
Volume Settings 1
Ring Volume 1
You can choose a range of ring volume
levels, from High to Off.
While the machine is idle, press dor c
to adjust the volume level. The LCD shows
the current setting, and each key press will
change the volume to the next level. The
machine will keep the new setting until you
change it.
You can also change the volume through the
menu, by following the instructions below:
Setting the Ring Volume from the
menu 1
aPress Menu.
bPress aor bto choose
General Setup.
Press OK.
cPress aor bto choose Volume.
Press OK.
dPress aor bto choose Ring.
ePress dor cto choose Low, Med, High
or Off.
Press OK.
fPress Stop/Exit.
Beeper Volume 1
When the beeper is on, the machine will beep
when you press a key, make a mistake, or
after you send or receive a fax.
You can choose a range of beeper volume
levels, from High to Off.
aPress Menu.
bPress aor bto choose
General Setup.
Press OK.
cPress aor bto choose Volume.
Press OK.
dPress aor bto choose Beeper.
ePress dor cto choose Low, Med, High
or Off.
Press OK.
fPress Stop/Exit.

Chapter 1
8
Speaker Volume 1
You can choose a range of speaker volume
levels, from High to Off.
aPress Menu.
bPress aor bto choose
General Setup.
Press OK.
cPress aor bto choose Volume.
Press OK.
dPress aor bto choose Speaker.
ePress dor cto choose Low, Med, High
or Off.
Press OK.
fPress Stop/Exit.
LCD display 1
Setting the backlight
brightness 1
If you are having difficulty reading the LCD,
try changing the brightness setting.
aPress Menu.
bPress aor bto choose
General Setup.
Press OK.
cPress aor bto choose LCD Settings.
Press OK.
dPress aor bto choose Backlight.
ePress dor cto choose Light, Med or
Dark.
Press OK.
fPress Stop/Exit.
LCD Language 1
You can change the LCD Language.
aPress Menu.
bPress aor bto choose
Initial Setup.
Press OK.
cPress aor bto choose
Local Language.
Press OK.
dPress aor bto choose English or
Chinese.
Press OK.
ePress Stop/Exit.

General information
9
1
Setting the Fax Logic
(sending and receiving
sequence) 1
You can change the process of manual fax
send or receive.
If you often send or receive a fax manually
to/from the other party at the end of a
conversation, set the Fax Mode to
Easy Mode.
If you set to Easy Mode:
You can send or receive a fax manually just
simply press Start.
If you are a caller, press Start to send a fax.
If you are a receiver, press Start to receive a
fax.
If you set to Advanced Mode:
No matter you are a caller or receiver, you
can choose you will send or receive a fax
manually. When you press Start, the
machine will ask you:
Send/Receive?
If you want to send a fax, choose Send.
If you want to receive a fax, choose Receive.
Note
Even if you set either Easy Mode or
Advanced Mode and if there is a
document in the ADF, the document in the
ADF will be sent by pressing Start.
aPress Menu.
bPress aor bto choose Fax.
Press OK.
cPress aor bto choose
Miscellaneous.
Press OK.
dPress aor bto choose Fax Mode.
ePress dor cto choose Easy Mode or
Advanced Mode.
Press OK.
fPress Stop/Exit.

10
2
Loading paper and
other print media 2
Note
To print on Photo (10 ×15 cm) or Photo L
(89 ×127 mm) paper, you must use the
photo paper tray. (See Loading photo
paper on page 14.)
aIf the paper support flap is open, close it,
and then close the paper support. Pull
the paper tray completely out of the
machine.
bLift the output paper tray cover (1).
cWith both hands, gently press and slide
the paper side guides (1) and then the
paper length guide (2) to fit the paper
size.
Make sure that the triangular marks (3)
on the paper side guides (1) and paper
length guide (2) line up with the marks
for the paper size you are using.
Loading paper 2
1
2
3
3
1

Loading paper
11
2
Note
When you are using Legal size paper,
press and hold the universal guide release
button (1) as you slide out the front of the
paper tray.
dFan the stack of paper well to avoid
paper jams and misfeeds.
IMPORTANT
Always make sure that the paper is not
curled or wrinkled.
eGently put the paper into the paper tray
print side down and top edge in first.
Check that the paper is flat in the tray.
IMPORTANT
Be careful that you do not push the paper
in too far; it may lift at the back of the tray
and cause feed problems.
fGently adjust the paper side guides (1)
to fit the paper using both hands.
Make sure the paper side guides touch
the sides of the paper.
1
1

Chapter 2
12
gClose the output paper tray cover.
hSlowly push the paper tray completely
into the machine.
iWhile holding the paper tray in place,
pull out the paper support ( ) until it
clicks and unfold the paper support
flap ( ).
IMPORTANT
DO NOT use the paper support flap for
Legal size paper.
Loading envelopes and
postcards 2
About envelopes 2
Use envelopes that weigh between 80 to
95 g/m2.
Some envelopes need margin settings to
be set in the application. Make sure you
do a test print first before printing many
envelopes.
IMPORTANT
DO NOT use any of the following types of
envelopes, as they will cause paper feed
problems:
• That are of a baggy construction.
• That are embossed (have raised
writing on them).
• That have clasps or staples.
• That are pre-printed on the inside.
Occasionally you may experience paper
feed problems caused by the thickness,
size and flap shape of the envelopes you
are using.
1
2
Glue Double flap