Brother MFC-8420 User manual

MFC-8420
MFC-8820D
USER’S GUIDE

i
THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE
ANALOGUE PSTN LINE FITTED WITH THE APPROPRIATE
CONNECTOR.
APPROVAL INFORMATION
Brother advises that this product may not function correctly in a
country other than where it was originally purchased, and does not
offer any warranty in the event that this product is used on public
telecommunication lines in another country.
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has
been compiled and published, covering the latest product
descriptions and specifications.
The contents of this manual and the specifications of this product are
subject to change without notice.
Brother reserves the right to make changes without notice in the
specifications and materials contained herein and shall not be
responsible for any damages (including consequential) caused by
reliance on the materials presented, including but not limited to
typographical and other errors relating to the publication.

ii
Safety precautions
To use the MFC safely
Save these instructions for later reference.
WARNING
There are high voltage
electrodes insidethe machine.
Before you clean the MFC or
clear a paper jam, make sure
youhaveunplugged the power
cord from the power outlet.
Donothandletheplugwithwet
hands. Doing this might cause
an electrical shock.
After you use the MFC, some internal parts are extremely HOT!
To prevent injuries, be careful not to put your fingers in the area shown in
the illustration.
To prevent injuries, be careful
not to put your hands on the
edge of the MFC under the
document cover.
To prevent injuries, be careful
not to put your fingers in the
area shown in the illustration.

iii
WARNING
■When you move the MFC, grasp the side handholds that are
under the scanner. Do NOT carry the MFC by holding it at the
bottom.
■Use caution when installing or modifying telephone lines. Never
touch telephone wires or terminals that are not insulated unless
the telephone line has been disconnected at the wall socket.
Never install telephone wiring during a lightning storm. Never
install a telephone socket in a wet location.
■Install equipment with a power cord near a socket/outlet that is
easily accessible.
■Do not use a telephone in the vicinity of gas leak to report leak.
■Do not use this product near appliances that use water, in a wet
basement or near a swimming pool.
■There may be a remote risk of electric shock from lightning.
Caution
■Lightning and power surges can damage this product! We
recommend that you use a quality surge protection device on the
AC power line and on the telephone line, or unplug the lines
during a lightning storm.
To prevent injuries, be careful not to put
your fingers in the area shown in the
illustration.

iv
Choosing a location
Place your MFC on a flat, stable surface that is free of vibration and
shocks, such as a desk. Put the MFC near a telephone socket and a
standard, grounded power outlet. Choose a location where the
temperature remains between 10° and 32.5°C.
Caution
■Avoid placing your MFC in a high-traffic area.
■Do not place near heaters, air conditioners, water, chemicals, or
refrigerators.
■Do not expose the MFC to direct sunlight, excessive heat,
moisture, or dust.
■Do not connect your MFC to electrical outlets controlled by wall
switches or automatic timers.
■Disruption of power can wipe out information in the MFC’s
memory.
■Do not connect your MFC to electrical outlets on the same circuit
as large appliances or other Equipment that might disrupt the
power supply.
■Avoid interference sources, such as speakers or the base units
of cordless phones.

v
Quick Reference Guide
Sending faxes
Automatic Transmission
1
If it is not illuminated in
green, press (Fax).
2
Place the document face up
in the ADF, or face down on
the scanner glass.
3
Enter the fax number using
One-Touch, Speed-Dial,
Search or the dial pad.
4
Press Start.
5
If you are using the scanner
glass, press 2or Start.
Real Time Transmission
You can send faxes in real time.
1
If it is not illuminated in
green, press (Fax).
2
Place the document face up
in the ADF, or face down on
the scanner glass.
3
Press Menu, 2, 2, 5.
4
Press or to select
On, and then press Set.
—OR—
For the next transmission
only, press or to
select Next Fax Only,
and then press Set.
5
For the next fax only, press
or to selectNext
Fax:On, and then press
Set.
6
Press 1if you want to
choose more settings and
the LCD will return to the
Setup send menu.
—OR—
Press 2to fax.
7
Enter the fax number.
8
Press Start.
Receiving faxes
Select Receive Mode
1
Press Menu, 0,1.
2
Press or to select
Fax Only, Manual,
Fax/Tel and External
TAD and then press Set.
Storing numbers
Storing One-Touch Dial
numbers
1
Press Menu, 2, 3, 1.
2
Press the One-Touch key
where you want to store the
number.
3
Enter a number (up to 20
digits), and then press Set.
4
Enter a name (up to 15
charactersorleaveitblank),
and then press Set.
5
Press Stop/Exit.

vi
Storing Speed-Dial numbers
1
Press Menu, 2, 3, 2.
2
Enter a three-digit
Speed-Dial number, and
then press Set.
3
Enter a number (up to 20
digits), and then press Set.
4
Enter a name (up to 15
charactersorleaveitblank),
and then press Set.
5
Press Stop/Exit.
Dialing operations
One-Touch Dialing /
Speed-Dialing
1
If it is not illuminated in
green, press (Fax).
2
Place the document face up
in the ADF, or face down on
the scanner glass.
3
Press the One-Touch key of
the number you want to call.
—OR—
Press
Search/Speed Dial
,
press #, and then press the
three-digit Speed-Dial
number.
4
Press Start.
Using Search
1
If it is not illuminated in
green, press (Fax).
2
Press
Search/Speed Dial
,
andthenenterthefirstletterof
the name you’re looking for.
3
Press or to
search the memory.
4
Press Start.
Making copies
Single copy
1
Press (Copy)to
illuminate it in green.
2
Place the document face up
in the ADF, or face down on
the scanner glass.
3
Press Start.
Sorting multiple copies
(Using the ADF)
1
Press (Copy) to
illuminate it in green.
2
Place the document face up
in the ADF.
3
Usethedialpadto enter the
number of copies you want
(up to 99).
4
Press Sort.
5
Sort icon appears on the
LCD.
6
Press Start.

vii
Table of Contents
1
Introduction ..........................................................................1-1
Using this Guide...............................................................1-1
Finding information.................................................1-1
Symbols used in this Guide....................................1-1
MFC part names and operations................................1-2
Control panel overview.....................................................1-5
Status LED indications .............................................1-10
About fax machines........................................................1-12
Fax tones and handshake........................................1-12
ECM (Error Correction Mode)...................................1-13
Connecting the MFC.......................................................1-14
Connecting an external telephone............................1-14
Connecting an external telephone answering
device (TAD) ........................................................1-15
Sequence .............................................................1-15
Connections .........................................................1-16
Recording outgoing message (OGM) on
an external TAD ...............................................1-17
Custom features on your phone line.........................1-17
2
Paper .....................................................................................2-1
About paper......................................................................2-1
Type and size of paper...............................................2-1
Recommended paper.................................................2-1
Choosing acceptable paper..............................................2-2
Paper capacity of the paper trays...........................2-3
Paper specifications for each paper tray................2-4
How to load paper ......................................................2-5
To load paper or other media in the paper tray......2-5
To load paper or other media in the manual feed
tray (For MFC-8420)...........................................2-7
To load paper or other media in the multi-purpose
tray (MP tray) (For MFC-8820D)........................2-9
To use Automatic Duplexing for fax, copy and print
operations (For MFC-8820D) ...............................2-11

viii
3
On-screen programming .....................................................3-1
User-friendly programming...............................................3-1
Menu table..................................................................3-1
Memory Storage.........................................................3-1
Navigation keys ................................................................3-2
4
Getting started .....................................................................4-1
Initial Setup.......................................................................4-1
Setting the Date and Time..........................................4-1
Setting the Station ID..................................................4-2
Entering text ...........................................................4-3
Inserting spaces .....................................................4-3
Making corrections .................................................4-4
Repeating letters ....................................................4-4
Special characters and symbols ............................4-4
General Setup...................................................................4-5
Setting the Mode Timer ..............................................4-5
Setting the Paper Type...............................................4-6
Setting the Paper Size................................................4-7
Setting the Ring Volume.............................................4-8
Setting the Beeper Volume.........................................4-8
Setting the Speaker Volume.......................................4-9
Setting the Clock Change...........................................4-9
Toner Save.................................................................4-9
Sleep Time................................................................4-10
Turning off the Scanner Lamp..................................4-10
Power Save..............................................................4-11
Setting the Tray Use for Copy mode ........................4-12
Setting the Tray Use for Fax mode...........................4-13
Setting the LCD Contrast..........................................4-13
Initial Setup depending on Your Country........................4-14
Setting Tone or Pulse dialing mode
(Except for New Zealand).....................................4-14
5
Setup Receive ......................................................................5-1
Basic receiving operations................................................5-1
Choosing the Receive Mode.......................................5-1
To select or change your Receive Mode................5-2
Setting the Ring Delay ...............................................5-2
Setting the F/T Ring Time (Fax/Tel mode only)..........5-3
Fax Detect ..................................................................5-4
Printing a reduced incoming fax
(Auto Reduction).....................................................5-5
Reception into memory...............................................5-6

ix
Printing a fax from the memory ..................................5-7
Setting the Print Density.............................................5-7
Advanced receiving operations ........................................5-8
Operation from extension telephones.........................5-8
For FAX/TEL mode only.............................................5-8
Using a cordless external handset .............................5-9
Changing the remote codes .......................................5-9
Polling.......................................................................5-10
Secure Polling......................................................5-10
Setup for Polling Receive (Standard)...................5-10
Setup for Polling Receive with Secure Code........5-11
Setup Delayed Polling Receive............................5-11
Sequential Polling.....................................................5-12
Setting Duplex printing for Fax mode
(For MFC-8820D).................................................5-13
Telephone Service for Australia .....................................5-14
Distinctive Ringing (Telstra®FaxStream®Duet®).....5-14
Set the Distinctive Ringing to ON.........................5-15
Caller ID (Caller IDentification).................................5-15
Advantages of Caller ID .......................................5-15
How Does the Caller ID Work?.................................5-16
The Caller ID Appears on the Display When
Your Telephone Rings......................................5-16
The Caller ID is Stored in Your MFC Memory..........5-16
Viewing Caller ID List ...............................................5-17
Printing Caller ID List............................................5-17
Telephone Service for New Zealand ..............................5-18
FaxAbility..................................................................5-18
How Will the Fax Machine Treat All Other
Numbers?.........................................................5-18
What is the Advantage of Using the FaxAbility
Function?..........................................................5-18
How Does FaxAbility Work?.................................5-19
How to Turn FaxAbility OFF or ON ......................5-20
Caller ID (Caller IDentification).................................5-21
Advantages of Caller ID .......................................5-21
How Does the Caller ID Work?.................................5-21
The Caller ID Appears on the Display When
Your Telephone Rings......................................5-21
Viewing Caller ID List ...............................................5-22
Printing Caller ID List............................................5-22
Telephone Service for Some Countries..........................5-23
Distinctive Ringing (For Singapore and Hong Kong).. 5-23
Setting the Distinctive Ringing..............................5-23

x
Caller ID (For Singapore and Hong Kong)................5-24
Viewing Caller ID List................................................5-25
Printing Caller ID List............................................5-25
6
Setup Send ...........................................................................6-1
How to Fax........................................................................6-1
Enter Fax mode..........................................................6-1
Faxing from the automatic document feeder (ADF)....6-1
Faxing from the ADF ..............................................6-2
Faxing from the scanner glass....................................6-3
Faxing legal size documents from the scanner glass....6-5
Out of Memory message........................................6-5
Manual transmission...................................................6-5
Automatic transmission...............................................6-6
This is the easiest way to send a fax......................6-6
Sending a fax at the end of a conversation ................6-6
Basic sending operations..................................................6-7
Sending faxes using multiple settings.........................6-7
Contrast......................................................................6-8
Fax Resolution............................................................6-9
Manual and automatic fax Redial ...............................6-9
Dual Access..............................................................6-10
Real Time Transmission...........................................6-11
Checking job status ..................................................6-12
Canceling a job while scanning the document..........6-12
Canceling a scheduled job........................................6-13
Advanced sending operations ........................................6-14
Composing the electronic Cover Page.....................6-14
Composing your own comments..........................6-15
Cover page for the next fax only...........................6-15
Send a cover page for all faxes............................6-16
Using a printed cover page.......................................6-17
Broadcasting.............................................................6-17
Overseas Mode ........................................................6-19
Delayed Fax..............................................................6-20
Delayed Batch Transmission....................................6-21
Setup for Polled Transmit (Standard).......................6-21
Setup for Polled Transmit with Secure Code............6-22
Memory Security.......................................................6-23
Setting up the password.......................................6-24
Turning Memory Security on................................6-24
Turning Memory Security off.....................................6-24

xi
7
Auto Dial numbers and dialing options .............................7-1
Storing numbers for easy dialing......................................7-1
Storing One-Touch Dial numbers...............................7-1
Storing Speed-Dial numbers ......................................7-3
Changing One-Touch and Speed-Dial numbers ........7-4
Setting up Groups for Broadcasting ...........................7-5
Dialing options..................................................................7-7
Search........................................................................7-7
One-Touch Dialing......................................................7-7
Speed-Dialing.............................................................7-8
Manual dialing ............................................................7-8
Using an external telephone.......................................7-8
Access codes and credit card numbers......................7-9
Pause .......................................................................7-10
Tone or Pulse (Except for New Zealand) .................7-10
8
Remote Fax Options ............................................................8-1
Fax Forwarding.................................................................8-1
Programming a Fax Forwarding number....................8-1
Setting Fax Storage..........................................................8-2
Setting your Remote Access Code...................................8-3
Remote retrieval...............................................................8-4
Using your Remote Access Code...............................8-4
Remote commands ....................................................8-5
Retrieving fax messages............................................8-6
Changing your Fax Forwarding number.....................8-6
9
Printing reports ....................................................................9-1
MFC settings and activity .................................................9-1
Customizing the Transmission Verification Report.....9-1
Setting the Journal Period..........................................9-2
Printing reports...........................................................9-3
To print a report......................................................9-3
10
Making copies ....................................................................10-1
Using the MFC as a copier.............................................10-1
Enter Copy mode......................................................10-1
Temporary copy settings......................................10-2
Making a single copy from the ADF..........................10-3
Making multiple copies from the ADF.......................10-3
Single or multiple copies using the scanner glass....10-4
Out of Memory message..........................................10-5
Using the Copy keys
(Temporary settings) ...................................................10-6

xii
Enlarge/Reduce........................................................10-7
Quality (type of document)........................................10-9
Sorting copies using the ADF...................................10-9
Contrast..................................................................10-10
Tray Select..............................................................10-11
Duplex/N in 1..........................................................10-12
Duplex/N in 1 copy..................................................10-14
N in 1 copy..........................................................10-14
Poster.................................................................10-16
Duplex (1 in 1) (For MFC-8820D).......................10-17
Duplex (2 in 1) and Duplex (4 in 1)
(For MFC-8820D)...........................................10-19
Changing the default copy settings...............................10-20
Quality ....................................................................10-20
Contrast..................................................................10-20
11
Using the MFC as a printer ...............................................11-1
Using the Brother MFC-8420, MFC-8820D printer
driver............................................................................11-1
How to print your document............................................11-2
Simultaneous printing and faxing....................................11-3
Two-sided printing (Duplex Printing).........................11-3
Automatic Duplex Printing (For MFC-8820D).......11-3
Manual Duplex Printing ........................................11-4
Face-down output tray..............................................11-5
Printing on plain paper..............................................11-5
The manual feed tray (For MFC-8420).................11-5
The MP tray (For MFC-8820D).............................11-6
Printing on thicker paper and card stock ..................11-8
The manual feed tray (For MFC-8420).................11-8
The multi-purpose tray (MP tray)
(For MFC-8820D)...........................................11-10
Printing on envelopes.............................................11-12
Printer operation keys...................................................11-17
Job Cancel..............................................................11-17
Secure key..............................................................11-17
Setting the Emulation Selection..............................11-18
Printing the Internal Font List..................................11-19
Printing the Print Configuration List........................11-19
Restoring factory default settings...........................11-19

xiii
12
Printer driver settings .......................................................12-1
Printer driver settings......................................................12-1
How to access the printer driver settings........................12-1
Features in the Brother Native Driver.............................12-2
Basic tab...................................................................12-2
Paper Size............................................................12-3
Multiple Page........................................................12-3
Orientation............................................................12-3
Copies..................................................................12-4
Media Type...........................................................12-4
Advanced tab............................................................12-5
Print Quality..........................................................12-5
Duplex Printing.....................................................12-6
Watermark............................................................12-8
Page Setting.......................................................12-10
Device Options...................................................12-11
Secure Print............................................................12-11
Accessories tab..................................................12-14
Support tab.........................................................12-16
Features in the PS printer driver
(For Windows®) .........................................................12-17
Ports tab.................................................................12-18
Device Settings tab.................................................12-19
Layout tab...............................................................12-20
Booklet (For MFC-8820D)
(For Windows®2000/XP)...............................12-20
Paper/Quality tab....................................................12-21
Advanced Options..................................................12-22
13
How to scan using Windows® ...........................................13-1
Scanning a document ....................................................13-1
TWAIN compliant......................................................13-1
How to access the Scanner......................................13-2
Scanning a document into the PC............................13-3
Scanning a whole page........................................13-3
Pre Scanning to crop a portion you want to scan....13-4
Settings in the Scanner window ...............................13-6
Image Type ..........................................................13-6
Resolution ............................................................13-6
Scan Type............................................................13-7
Brightness ............................................................13-7
Contrast................................................................13-7
Document Size.....................................................13-8

xiv
Scanning a document (For Windows®XP only) ...........13-10
WIA compliant.........................................................13-10
How to access the scanner.....................................13-10
Scanning a document into the PC..........................13-11
Scanning a document using the ADF.................13-11
Pre Scanning to crop a portion you want
to scan using the scanner glass .....................13-13
Brother Scanner Utility........................................13-15
Using the scan key
(For USB or Parallel interface cable users) ...............13-16
Scan to E-mail ........................................................13-17
Scan to Image ........................................................13-17
Scan to OCR...........................................................13-18
Scan to File.............................................................13-18
Using ScanSoft®PaperPort®and TextBridge®OCR....13-19
Viewing items..........................................................13-20
Organizing your items in folders.............................13-21
Quick links to other applications.............................13-21
ScanSoft®TextBridge®OCR lets you convert
image text into text you can edit.........................13-22
You can Import items from other applications ........13-23
You can Export items in other formats....................13-23
Exporting an image file.......................................13-23
How to Uninstall PaperPort®and
ScanSoft®TextBridge®.......................................13-24
14
Using the Brother Control Center ....................................14-1
Brother MFL-Pro Control Center...............................14-1
AutoLoad the Brother Control Center.......................14-2
How to turn off AutoLoad..........................................14-2
Brother Control Center features......................................14-3
Auto Configuration....................................................14-3
Scan key operations.................................................14-4
Copy operations........................................................14-4
PC-Fax operation......................................................14-4
Scanner settings for Scan, Copy and PC-Fax
buttons..................................................................14-5
Global settings..........................................................14-5
Setting up the scanner configurations ......................14-6
Perform an operation from the Control Center
screen...................................................................14-7
Scan to File.....................................................................14-8
To access Scan to File Configurations screen .........14-8
Scanner settings.......................................................14-8

xv
Destination folder......................................................14-9
Scan to E-mail ..............................................................14-10
To access Scan to E-mail Configurations screen...14-10
Scanner settings.....................................................14-10
E-mail application...................................................14-11
Send to Options......................................................14-11
Scan to OCR (Word Processor)...................................14-12
To access Scan to OCR Configurations screen.....14-12
Scanner settings.....................................................14-12
Word Processor......................................................14-13
Scan to Image ..............................................................14-14
To access Scan to Image Configurations screen...14-14
Scanner Settings....................................................14-15
Target Application...................................................14-15
Copy.............................................................................14-16
To access the Copy Configurations screen............14-16
Scanner settings.....................................................14-17
Number of copies ...................................................14-17
Send a fax ....................................................................14-18
To access the Send a fax Configurations screen...14-18
Scanner settings.....................................................14-18
PC-FAX Settings....................................................14-19
15
Using the Windows®-Based Brother SmartUI
Control Center ....................................................................15-1
Brother SmartUI Control Center.....................................15-1
AutoLoad the Brother Control Center.......................15-2
How to turn off Auto Load.........................................15-2
Brother Control Center features .....................................15-3
Auto Configuration....................................................15-4
Hardware Section: Changing the Scan to button
configuration................................................................15-5
Scan to E-mail..........................................................15-6
Scan to File...............................................................15-7
Scan to Image ..........................................................15-8
Scan to OCR ..........................................................15-10
Software Section ..........................................................15-12
Scan .......................................................................15-13
Copy.......................................................................15-13
Fax..........................................................................15-14
Custom...................................................................15-14
Scan to File...................................................................15-15
Scan to E-mail ..............................................................15-17
File attachments.....................................................15-19

xvi
Scanner settings.....................................................15-20
Scan to OCR (Word Processing program) ...................15-21
Scan to Graphics application
(example: Microsoft Paint).........................................15-23
Copy .......................................................................15-25
Fax setting (PC-Fax using the Brother Fax Driver).......15-27
FAX settings ...........................................................15-28
Custom: User-defined buttons......................................15-29
Customizing a user-defined button.........................15-29
1. Select the Scan Action ...................................15-29
2. Select Configuration for the Scan Type..........15-30
3. Select Scan Settings......................................15-34
16
Using MFC Remote Setup .................................................16-1
MFC Remote Setup........................................................16-1
17
Using Brother PC-FAX software .......................................17-1
PC-FAX sending.............................................................17-1
Setting up user information.......................................17-2
Sending setup...........................................................17-3
Outside line access...................................................17-4
Include header..........................................................17-4
Address Book file......................................................17-4
User interface ...........................................................17-5
Simple style..........................................................17-5
Facsimile style......................................................17-5
Speed-Dial setup............................................................17-6
The Address Book....................................................17-7
Setting up a Member in the Address Book...............17-8
Setting up a Group for Broadcasting........................17-9
Editing Member information....................................17-10
Deleting a Member or Group..................................17-10
Exporting the Address Book...................................17-10
Importing to the Address Book ...............................17-12
Setting up a Cover Page.........................................17-14
You can enter information in each field ..................17-15
Sending a file as a PC-FAX using the Facsimile
style....................................................................17-16
Redial .................................................................17-17
Sending a file as a PC-FAX using the Simple
style....................................................................17-17
Setting up PC-FAX receiving
(Windows® 95/98/98SE/Me/2000 Professional and
Windows NT®WS 4.0 only).......................................17-19

xvii
Running PC-FAX Receiving...................................17-19
Setting up your PC .................................................17-19
Viewing new PC-FAX messages............................17-20
Receiving a fax into the PC (Windows®XP only).........17-21
How to receive a fax automatically.........................17-21
How to view the received faxes..............................17-26
18
Using your MFC with a Macintosh® ..................................18-1
Setting up your USB-equipped Apple®Macintosh®.......18-1
Using the Brother printer driver with your Apple®
Macintosh®(Mac OS®8.6 - 9.2)..................................18-2
Using the Brother Printer Driver with Your Apple®
Macintosh®(Mac OS X)...............................................18-4
Choosing page setup options...................................18-4
Specific settings........................................................18-5
Using the PS driver with your Apple®Macintosh®..........18-6
For Mac OS 8.6 to 9.2 Users....................................18-7
For Mac OS X users...............................................18-11
Sending a fax from your Macintosh®application..........18-14
For Mac OS 8.6 - 9.2 users....................................18-14
For Mac OS X users...............................................18-16
Drag a vCard from the Mac®OS X Address Book
application......................................................18-18
Using the Brother TWAIN scanner driver with your
Macintosh®................................................................18-20
Accessing the scanner ...........................................18-20
Scanning an image into your Macintosh®...............18-21
Scanning a whole page......................................18-21
Pre Scanning an image..........................................18-22
Settings in the Scanner window .............................18-23
Image .................................................................18-23
Scanning Area....................................................18-25
Business Card Size............................................18-25
Adjusting the Image............................................18-26
Using Presto!®PageManager®.....................................18-27
Highlights................................................................18-27
System requirements..............................................18-28
Technical Support...................................................18-28
MFC Remote Setup (Mac OS X)..................................18-29

xviii
19
Network Scanning ..............................................................19-1
Registering your PC with the MFC...........................19-1
Using the Scan key.........................................................19-5
Scan to E-mail (PC)..................................................19-5
Scan to E-mail (E-mail server)..................................19-6
Scan to Image ..........................................................19-8
Scan to OCR.............................................................19-9
Scan to File.............................................................19-10
20
Brother Network PC-FAX software ...................................20-1
Enable Network PC-FAX..........................................20-1
Sending setup.......................................................20-2
Extra options in Address Book .............................20-3
Installing Network PC-FAX.......................................20-4
Windows®95/98/98SE and Me users...................20-4
Using the Brother Network PC-FAX software...........20-6
Quick Tips:............................................................20-6
Sending a Network PC-FAX from your Macintosh®
application ............................................................20-7
For Mac OS 8.6 - 9.2 users..................................20-7
For Mac OS X users.............................................20-7
21
Important information ........................................................21-1
IEC 60825 Specification ...........................................21-1
Laser Diode..........................................................21-1
Caution.................................................................21-1
Important Information for Australia .................................21-2
Important Safety Instructions....................................21-2
IMPORTANT-For Your Safety..................................21-4
Disconnect device ................................................21-4
LAN Connection ...................................................21-4
ENERGY STAR®Compliance Statement.................21-4
Important Information for New Zealand..........................21-5
Important Safety Instructions....................................21-5
IMPORTANT-For Your Safety..................................21-9
Disconnect device ................................................21-9
LAN Connection ...................................................21-9
IMPORTANT NOTICE..............................................21-9
Important Information for Some Countries....................21-10
Important Safety Instructions..................................21-10
Compilation and Publication Notice........................21-12
Trademarks...................................................................21-13

xix
22
Troubleshooting and routine maintenance .....................22-1
Troubleshooting .............................................................22-1
Error messages........................................................22-1
Document jams.........................................................22-5
Document is jammed in the top of the ADF unit...22-5
Document is jammed inside the ADF unit. ...........22-5
Paper jams ...............................................................22-6
Paper is jammed in the duplex tray
(For MFC-8820D)...........................................22-10
If you are having difficulty with your MFC...............22-12
Improving the print quality ......................................22-17
Packing and shipping the MFC.....................................22-21
Routine maintenance....................................................22-24
Cleaning the scanner..............................................22-24
Cleaning the printer ................................................22-25
Cleaning the drum unit ...........................................22-26
Replacing the toner cartridge .................................22-27
How to replace the toner cartridge .........................22-27
Replacing the drum unit..........................................22-32
Checking the drum life............................................22-35
Page Counter .........................................................22-35
23
Optional accessories .........................................................23-1
Memory board ................................................................23-1
Installing the optional memory board........................23-2
Network (LAN) board......................................................23-5
Before starting installation........................................23-6
Step 1: Hardware installation....................................23-6
Step 2: Connecting the NC-9100h to an Unshielded
Twisted Pair 10BASE-T or 100BASE-TX Ethernet
Network ................................................................23-9
LED ......................................................................23-9
TEST SWITCH...................................................23-10
Paper Tray #2.........................................................23-11
G
Glossary .............................................................................. G-1