Brother FAX-T96 User manual

FAX-T94
FAX-T96
USER’S GUIDE

i
THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE
ANALOGUE PSTN LINE FITTED WITH THE APPROPRIATE
CONNECTOR.
APPROVAL INFORMATION
Brother advises that this product may not function correctly in a
country other than where it was originally purchased, and does not
offer any warranty in the event that this product is used on public
telecommunication lines in another country.
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has
been compiled and published, covering the latest product
descriptions and specifications.
The contents of this manual and the specifications of this product are
subject to change without notice.
Brother reserves the right to make changes without notice in the
specifications and materials contained herein and shall not be
responsible for any damages (including consequential) caused by
reliance on the materials presented, including but not limited to
typographical and other errors relating to the publication.

ii

iii
Safety precautions
To use the fax machine safely
Save these instructions for later reference.
WARNING
There are high voltage
electrodes inside the fax
machine. Before you clean the
fax machine or clear a paper
jam, make sure you have
unplugged the power cord from
the power outlet.
Do not handle the plug with wet
hands. Doing this might cause
an electrical shock.
Be careful not to cut yourself
on the sharp edges of the
metal part shown in the
illustration.
After you have just used the
machine, some internal parts
are extremely HOT! Please be
careful.
Sharp Edge

iv
WARNING
■Use caution when installing or modifying telephone lines. Never
touch telephone wires or terminals that are not insulated unless
the telephone line has been disconnected at the wall socket.
Never install telephone wiring during a lightning storm. Never
install a telephone wall socket in a wet location.
■Install equipment with a power cord near a socket-outlet that is
easily accessible.
■Do not use a telephone in the vicinity of a gas leak to report a
leak.
Caution
■Lightning and power surges can damage this product! We
recommend that you use a quality surge protection device on the
AC power line and on the telephone line, or unplug the lines
during a lightning storm.
■Do not use this product near appliances that use water, in a wet
basement or near a swimming pool.
■Avoid using a telephone other than a cordless type during an
electrical storm. There may be a remote risk of electric shock
from lightning.

v
Choosing a location
Place the fax machine on a flat, stable surface that is free of vibration
and shocks, such as a desk. Put the fax machine near a telephone
socket and a standard, grounded power outlet. Choose a location
where the temperature remains between 10° and 35°C.
Caution
■Avoid placing the fax machine in a high-traffic area.
■Do not place near heaters, air conditioners, water, chemicals, or
refrigerators.
■Do not expose the fax machine to direct sunlight, excessive heat,
moisture, or dust.
■Do not connect the fax machine to electrical outlets controlled by
wall switches or automatic timers.
■Disruption of power can wipe out information in the fax machine’s
memory.
■Do not connect the fax machine to electrical outlets on the same
circuit as large appliances or other equipment that might disrupt
the power supply.
■Avoid interference sources, such as speakers or the base units
of cordless phones.
NO !NO !
NO !

vi
Quick Reference Guide
Sending faxes
Automatic transmission
1
Insert the document face
down in the ADF (up to 10
pages).
2
Enter the fax number you
want to call.
3
Press Fax Start.
Storing numbers
Storing One-Touch Dial
numbers
1
Press Menu/Set, 6, 1.
2
Press a One-Touch key
where you want to store a
number.
3
Enter a number (up to 20
digits), and then press
Menu/Set.
4
Enter a name (up to 15
characters) or leave it blank,
and then press Menu/Set.
5
Press or to select the
type of number and press
Menu/Set.
6
Press Stop/Exit.
Storing Speed-Dial numbers
1
Press Menu/Set, 6, 2.
2
Enter a two-digit Speed-Dial
number (00-99).
3
Press Menu/Set.
4
Enter a number (up to 20
digits), and then press
Menu/Set.
5
Enter a name (up to 15
characters) or leave it blank,
and then press Menu/Set.
6
Press or to select the
type of number and press
Menu/Set.
7
Press Stop/Exit.

vii
Dialling operations
One-Touch Dialling
1
Insert the document face
down in the ADF.
2
Press the One-Touch key
where you want to call.
3
Press Fax Start.
Speed-Dialling
1
Insert the document face
down in the ADF.
2
Press
Search/Mute
, then
press
#
and the two-digit
Speed-Dial number
.
3
Press Fax Start.
Search
1
Insert the document face
down in the ADF.
2
Press Search/Mute and
use the dial pad to enter the
first letter of the name you
are looking for.
3
Press or to search
the memory.
4
Press Fax Start, when the
LCD shows the name you
want to call.
Making copies
Making a single copy
1
Insert the document face
down in the ADF.
2
Press Copy/Reports
twice.
Sorting multiple copies
1
Insert the document face
down in the ADF.
2
Press Copy/Reports.
3
Enter the number of copies
you want (up to 99).
4
Press Menu/Set.
5
Press or to select
SORT, and then press
Copy/Reports.

viii
Table of Contents
1
Introduction .......................................................................... 1-1
Using this Guide ............................................................... 1-1
Finding information.....................................................1-1
Symbols used in this Guide........................................1-1
Part names and functions...........................................1-2
FAX-T94 control panel overview ..................................... 1-4
FAX-T96 control panel overview ...................................... 1-6
About fax machines .......................................................... 1-8
Fax tones and handshake ..........................................1-8
ECM (Error Correction Mode)..................................... 1-9
Connections.................................................................... 1-10
Connecting an external telephone............................ 1-10
Connecting an external telephone answering
device (TAD) ........................................................ 1-11
Sequence ............................................................. 1-11
Connections ......................................................... 1-12
Recording outgoing message (OGM) on
an external TAD ...............................................1-13
Using extension telephones (For U.K. only)......... 1-14
Multi-Line Connections (PABX)................................ 1-16
If you are Installing the Fax machine to Work
with a PABX .....................................................1-16
Custom features on your phone line......................... 1-16
2
Paper .....................................................................................2-1
About paper ...................................................................... 2-1
Handling and using plain paper.................................. 2-1
Paper specifications for the paper tray................... 2-1
How to load paper ......................................................2-2
To load paper ......................................................... 2-2
3
On-Screen Programming .................................................... 3-1
User-friendly programming ...............................................3-1
Menu table..................................................................3-1
Memory Storage.........................................................3-1
Navigation keys ................................................................3-2
4
Initial Setup .......................................................................... 4-1
Getting started ..................................................................4-1
Setting Tone or Pulse dialling mode........................... 4-1
Setting the Date and Time.......................................... 4-1

ix
Setting the Station ID..................................................4-2
Entering text ...........................................................4-3
Inserting spaces .....................................................4-4
Making corrections .................................................4-4
Repeating letters ....................................................4-4
Special characters and symbols ............................4-4
Setting the Beeper Volume.........................................4-5
Setting the Speaker Volume.......................................4-5
Setting the Ring Volume.............................................4-5
PABX and TRANSFER...............................................4-6
Setting PABX..........................................................4-6
Setting the Clock Change...........................................4-7
Melody Settings (Only for FAX-T96).................................4-8
Setting the Ring Pattern..............................................4-8
Setting the Music on Hold...........................................4-8
5
Setup Receive ...................................................................... 5-1
Basic receiving operations................................................5-1
Choosing the Receive Mode.......................................5-1
To select or change your Answer Mode.................5-3
Setting the Ring Delay ...............................................5-4
Setting the F/T Ring Time (FAX/TEL mode only) .......5-5
Recording the Fax/Tel Outgoing Announcement
(F/T MESSAGE) (FAX-T96 only)............................5-6
Fax Detect ..................................................................5-7
Printing a reduced incoming fax .................................5-8
Reception into memory...............................................5-9
Receiving a fax at the end of a conversation..............5-9
Advanced receiving operations.......................................5-10
Operation from extension telephones.......................5-10
For FAX/TEL mode only...........................................5-10
Remote Call Transfer................................................5-11
To transfer a telephone call to the fax machine ....5-11
Changing Remote Codes .........................................5-12
To change Remote Codes....................................5-12
Printing a fax from the memory
(For FAX-T94 only)...............................................5-12
Polling.......................................................................5-13
Secure Polling ......................................................5-13
Setting up Polling Receive....................................5-13
Setup for Polling Receive with Secure Code........5-14
Setup Delayed Polling Receive ............................5-14
Sequential Polling.....................................................5-15
Telephone Services........................................................5-16

x
Caller ID (Caller IDentification) (U.K. only) ............... 5-16
Advantages of Caller ID............................................5-16
For Business ........................................................5-16
At Home ............................................................... 5-16
Set the Caller ID to ON.............................................5-17
How Does the Caller ID Work?.................................5-17
The Caller ID Appears on the Display
When Your Telephone Rings ........................... 5-17
The Caller ID is Stored in Your Machine’s
Memory ............................................................ 5-18
Selecting a Caller ID from the Memory for
Call Reply .............................................................5-19
To Activate Certain Network Services
When Using Call Reply .................................... 5-20
Call Reply to DDI numbers via Caller ID ..............5-21
Clearing the Caller ID Stored in Memory
(For FAX-T96 only)........................................... 5-21
Printing Caller ID List............................................5-21
BT Call Sign (For U.K. Only) ....................................5-22
To enable the machine to work with BT Call Sign
(Only with your external phone) .......................5-22
6
Setup Send ........................................................................... 6-1
How to dial........................................................................6-1
Manual dialling............................................................ 6-1
One-Touch dialling ..................................................... 6-1
Speed-dialling............................................................. 6-1
Search ........................................................................6-2
How to fax.........................................................................6-3
Automatic transmission ..............................................6-3
Manual transmission................................................... 6-4
Sending a fax at the end of a conversation ................6-4
Basic sending operations ................................................. 6-5
Sending faxes using multiple settings ........................6-5
Contrast...................................................................... 6-5
Fax resolution.............................................................6-6
Multiple Resolution Transmission............................... 6-6
Manual and automatic fax redial.................................6-7
Cancelling a job while scanning, dialling and
sending the document ............................................ 6-7
Cancelling a scheduled job......................................... 6-8
Advanced sending operations .......................................... 6-9
Electronic Cover Page................................................6-9
Cover Page for Next Fax Only ............................. 6-10

xi
Always send Cover Page .....................................6-11
Using a printed Cover Page .................................6-12
Composing your own comments ..........................6-12
Overseas Mode ........................................................6-13
Call Reservation .......................................................6-13
Print Sample Call Back Message .........................6-14
Delayed Fax..............................................................6-15
Setting up Polled Transmission (Standard) ..............6-16
Setup for Polling Transmit with Secure Code ...........6-17
Secure Polling...........................................................6-18
Memory Transmission ..............................................6-18
Out of memory message ..........................................6-19
Broadcasting.............................................................6-19
Interrupting Delayed Fax and Polled Transmit jobs ...6-20
TX Lock System........................................................6-20
Using TX Lock System .............................................6-21
Setting Up the TX Lock System for
the First Time....................................................6-21
Changing the TX Lock System Password ............6-22
Switching TX Lock System ON.............................6-22
Switching OFF TX Lock System...........................6-23
7
Quick-Dial numbers and dialling options ..........................7-1
Storing numbers for easy dialling .....................................7-1
Storing One-Touch Dial numbers ...............................7-1
Storing Speed-Dial numbers.......................................7-3
Changing One-Touch and Speed-Dial numbers.........7-4
Setting up Groups for Broadcasting............................7-5
Dialling options .................................................................7-6
Manual dialling............................................................7-6
On Hook Dialling.........................................................7-6
One-Touch Dialling.....................................................7-7
Speed-Dialling ............................................................7-7
Search ........................................................................7-8
Pause .........................................................................7-8
Mute............................................................................7-8
Answering Calls with the Speakerphone
(Only for FAX-T96) .................................................7-9
Redial (Telephone) .....................................................7-9
Redial (Fax) ................................................................7-9
Tone or Pulse ...........................................................7-10

xii
8
Remote Fax Options (Only for FAX-T94) ........................... 8-1
Programming a Fax Forwarding number.................... 8-1
Setting Fax Storage.......................................................... 8-2
Backup Print ............................................................... 8-2
Setting your remote access code ..................................... 8-3
Remote Retrieval.............................................................. 8-4
Using your remote access code ................................. 8-4
Remote commands .................................................... 8-5
Retrieving fax messages ............................................ 8-6
Changing your Fax Forwarding number ..................... 8-6
9
Message Manager (Only for FAX-T96) ............................... 9-1
Message Manager Mode.................................................. 9-1
Setting Up Message Manager .................................... 9-1
Flexible Memory Settings (Message Store) ............... 9-2
Setting the Message Store ..................................... 9-3
Recording the Message Manager’s Outgoing
Message (TAD MESSAGE) .................................. 9-4
Listening to the Outgoing Message (OGM) ............ 9-4
Erasing the Outgoing Message (OGM) .................. 9-5
Activating Message Manager Mode ........................... 9-5
Message Indicator ......................................................9-6
What Happens When the Memory Is Full............... 9-6
Playing Voice Messages ............................................ 9-7
Printing a Fax Message.............................................. 9-8
Backup Printing Option............................................... 9-8
Erasing Messages ...................................................... 9-9
To erase voice messages individually.................... 9-9
To erase messages all at once .............................. 9-9
Setting the Maximum Time for Incoming Messages .... 9-10
Setting the Toll Saver ............................................... 9-10
ICM Recording Monitor ............................................ 9-11
Recording a Conversation........................................ 9-11
Fax Forwarding/Paging ................................................. 9-12
Programming a Fax Forwarding Number ................. 9-12
Recording the Paging Outgoing Message (OGM).... 9-13
Programming the Paging Number............................ 9-13
Remote Retrieval............................................................ 9-14
Using the Remote Access Code............................... 9-14
Changing the Remote Access Code ........................ 9-15
Remote Control Commands..................................... 9-16
Retrieving the Memory Status List............................ 9-18
Retrieving Fax Messages ......................................... 9-18
Changing the Fax Forwarding Number .................... 9-19

xiii
10
Printing reports ..................................................................10-1
FAX settings and activity ................................................10-1
Customizing the Transmission Verification (Xmit)
Report...................................................................10-1
Setting the Journal Period ........................................10-2
Printing reports .........................................................10-3
To print a report ........................................................10-3
11
Making copies ....................................................................11-1
Using the fax machine as a copier..................................11-1
Copy operations .............................................................11-1
Making a single copy ................................................11-2
Copy options: Single or Multiple copies, Sort/Stack,
Reduce/Enlarge....................................................11-2
12
Important information ........................................................12-1
Important Safety Instructions..........................................12-1
Trademarks.....................................................................12-4
13
Troubleshooting and routine maintenance .....................13-1
Troubleshooting .............................................................13-1
Error messages ........................................................13-1
Printer Jam or Paper Jam.........................................13-3
Document Jam .....................................................13-3
Paper Jam ............................................................13-4
If you are having difficulty with the fax machine .......13-6
How to improve print quality ...........................................13-8
Cleaning the print head ........................................13-8
Routine maintenance....................................................13-10
Changing the ribbon ...............................................13-10
Cleaning the scanner..............................................13-14
Packing and shipping the machine...............................13-15
G
Glossary ............................................................................... G-1
S
Specifications ...................................................................... S-1
General............................................................................ S-1
Copy ................................................................................ S-1
Fax .................................................................................. S-2
14
Index .......................................................................................I-1
15
Accessory List .................................................................... A-1

INTRODUCTION 1 - 1
1
Using this Guide
Thank you for buying a Brother fax machine. This fax machine is
simple to use, with LCD screen instructions to guide you through
programming it. You can make the most of the fax machine by taking
a few minutes to read this Guide.
Finding information
All the chapter headings and subheadings are listed in the Table of
Contents. You will be able to find information about a specific feature
or operation by checking the Index at the back of this Guide.
Symbols used in this Guide
Throughout this Guide you’ll see special symbols alerting you to
important warnings, notes and actions. To make things clearer and
to help you press the correct keys, we used special fonts and added
some of the messages that will appear in the LCD.
Introduction
Bold Bold typeface identifies specific keys on the fax
machine control panel.
Italics Italicized typeface emphasizes an important
point or refers you to a related topic.
Courier New Courier New typeface identifies the messages on
the LCD of the fax machine.
Warnings inform you what to do to avoid possible personal
injury.
Cautions specify procedures you must follow or avoid to
prevent possible damage to the machine.
Notes tell you how you should respond to a situation that may
arise or give tips about how the current operation works with
other features.
Improper Setup alerts you to devices and operations that are not
compatible with the fax machine.

1 - 2 INTRODUCTION
Part names and functions
■Front view
No. Name Description
1Telephone Handset You can call someone by using this.
2Handset Curled Cord To connect the machine and the telephone
handset.
3Paper Wire Extension Supports the recording paper.
4Paper Tray Load recording paper here.
5Paper Guides Press and slide it to fit the document width.
6Control Panel Use the keys and display to control the fax
machine.
7Cover Open Lever To open top cover, lift this lever.
6Control Panel
1Telephone Handset
2Handset Curled Cord
3Paper Wire
Extension
4Paper Tray
5Paper Guides
7Cover Open
Lever

INTRODUCTION 1 - 3
■Rear view
No. Name Description
8Telephone Line socket Plug in the modular plug on the telephone line
here.
9External Telephone Line
socket
(Not for the U.K.)
Plug in the modular plug on the external
telephone line here.
8Telephone
Line socket
9External Telephone
Line socket (Not for the U.K.)

1 - 4 INTRODUCTION
FAX-T94 control panel overview
4 5 6
10 8 9
12
11
13
2
3
7
1
1LCD (Liquid Crystal Display)
Displays messages to help you set
up and operate your machine.
2Tel
Use to shuttle the line between
handset and monitor speaker.
3Dial Pad
Dials phone and fax numbers and
can be used as a keyboard for
entering information into your
machine.
#key lets you switch the dialling
type during a telephone call from
"PULSE" to "TONE".
4Redial/Pause
Re-dials the last number called.
Also inserts a pause in autodial
numbers.
5Search/Mute
Lets you dial stored phone numbers
by pressing #and a two-digit
number. Also lets you look up
numbers stored in the dialling
memory. Also, lets you put calls on
hold.
6R
Use this key to gain access to an
outside line and/or to recall the
operator or transfer a call to another
extension when it is connected to a
PABX.
7Receive Mode
Use to select how your machine will
handle incoming calls.
8Resolution
Sets the resolution when you send a
fax or make a copy.
9Stop/Exit
Stops a fax, cancels an operation or
exits from Menu mode.

INTRODUCTION 1 - 5
:Fax Start
Starts an operation, such as
sending a fax.
ACopy/Reports
With a document in the ADF: Makes
a copy.
Without a document in the ADF:
Lets you access the Reports menu
so you can select a report to print:
HELP LIST, QUICK-DIAL,
FAX JOURNAL, XMIT VERIFY,
TEL.INDEX, USER SETTINGS and
MEMORY STATUS List.
BOne-Touch Dial Keys
These four keys give you instant
access to previously stored phone
numbers.
CNavigation Keys:
Menu/Set
Lets you access the menu and
programming mode and stores your
settings in your machine.
or
Press to scroll forward or backward
to set a menu selection.
You can also use these keys to do
an alphabetical search for the
names of stored numbers.
or
Press to scroll through the menus
and options.
—OR—
You can press these keys to adjust
ring or speaker volume.

1 - 6 INTRODUCTION
FAX-T96 control panel overview
4 5 6
10 8 9
12
11
13
14
2
3
7
1
151617
1LCD (Liquid Crystal Display)
Displays messages to help you set
up and operate your machine.
2Speaker Phone
Lets you speak to the person at the
other end and dial telephone and
fax numbers without lifting the
handset.
3Dial Pad
Dials phone and fax numbers and
can be used as a keyboard for
entering information into your
machine.
#key lets you switch the dialling
type during a telephone call from
"PULSE" to "TONE".
4Redial/Pause
Re-dials the last number called.
Also inserts a pause in autodial
numbers.
5Search/Mute
Lets you dial stored phone numbers
by pressing #and a two-digit
number. Also lets you look up
numbers stored in the dialling
memory. Also, lets you put calls on
hold.
6R
Use this key to gain access to an
outside line and/or to recall the
operator or transfer a call to another
extension when it is connected to a
PABX.
7Receive Mode
Use to select how your machine will
handle incoming calls.
8Resolution
Sets the resolution when you send a
fax or make a copy.
9Stop/Exit
Stops a fax, cancels an operation or
exits from Menu mode.