Brother P-touch QL-710W User manual

User's Guide
Be sure to read and understand this guide before using the machine.
We recommend that you keep this guide nearby for future reference.
Not all models are available in all countries.
www.brother.com US ENG
ver.0
QL-710W/720NW

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Contents ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 1
1 Using Interface Cable••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 2
2 Uninstalling Software and Printer Driver •••••••••••••••••••••••••••••••••• 4
Uninstalling the software/User's Guide (Windows®) ••••••••••••••••••••••••••••• 4
Uninstalling the Printer Driver (Windows®)••••••••••••••••••••••••••••••••••••••••• 4
Uninstalling P-touch Editor (Macintosh)••••••••••••••••••••••••••••••••••••••••••••• 6
Uninstalling the Printer Driver (Macintosh) ••••••••••••••••••••••••••••••••••••••••• 6
3 Variety of the Labels •••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 7
4 General Procedures••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 8
5 Status Lamp •••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 9
6 Mass Storage (QL-720NW only)•••••••••••••••••••••••••••••••••••••••••••• 10
7 iPrint&Label ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 12
8 QL Utility••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 13
Overview •••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 13
Using the QL Utility•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 13
9 Maintenance •••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 16
10 Troubleshooting•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 17
11 Main Specifications•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 20
Accessories (For USA Only) •••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 22
Contents

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RS-232C cable and Network cable are not standard accessories.
Prepare the appropriate cable for your interface.
•USB cable
Use the enclosed interface cable.
•RS-232C cable (QL-720NW)
The pin assignments for the serial cables (RS-232C cables) which can be used with this
machine are shown in the table below. You can purchase the cables at an electronics
store. Do not use an interface cable that is longer than 2 meters.
Brother QL side PC side
D-sub female, lock screw #4-40 (UNC). (D-Sub9P female)
•Network cable (QL-720NW)
Use a straight-through Category5 (or greater) twisted-pair cable for 10BASE-T or
100BASE-TX Fast Ethernet Network.
The RS-232C serial connector part of this equipment is not Limited Power Source.
1 Using Interface Cable
Signal
Name
Pin
Number Pin Assignments Pin Number
Signal
Name
DCD 1 1 DCD
RXD 2 2 RXD
TXD 3 3 TXD
DTR 4 4 DTR
GND 5 5 GND
DSR 6 6 DSR
RTS 7 7 RTS
CTS 8 8 CTS
RI 9 9 RI

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Important
For USB interface, the included USB interface cable should be used to
ensure compliance with the limits for EMC (Electromagnetic
compatibility).
For serial and network interfaces, a shielded interface cable should be
used to ensure compliance with the limits for EMC.
Changes or modifications not expressly approved by Brother Industries,
Ltd. may affect the performance and print quality, and damage may not
be covered under the limited warranty.
•Caution for LAN connection
Connect this product to a LAN connection that is not subjected to overvoltages.
•Caution for RS-232C connection
The RS-232C serial connector part of this equipment is not Limited Power Source.

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nstalling the Sof tware
This section describes how to uninstall the software and printer driver. In the following
steps, you will see XX-XXXX. Read "XX-XXXX" as your printer name.
1For Windows®XP/Windows Server®2003
From [Control Panel], go to [Add or Remove Programs].
The [Add or Remove Programs] dialog appears.
For Windows Vista®/Windows®7/Windows Server®2008
From the [Control Panel], go to [Programs] and open [Programs and Features].
The [Uninstall or change a program] window appears.
2For Windows®XP/Windows Server®2003
Choose the software/user's manual you want to remove, such as P-touch Editor
5.0, and click [Remove].
For Windows Vista®/Windows®7/Windows Server®2008
Choose the software/user's manual you want to remove, such as P-touch Editor
5.0, and click [Uninstall].
3Click [OK]/[Yes].
The uninstall operation starts.
4Close the [Add or Remove Programs] (Windows®XP/Windows
Server®2003)/[Programs and Features] (Windows Vista®/
Windows®7/Windows Server®2008) dialog.
Brother P-touch Editor/Brother P-touch Update Software/User's Guide has been
uninstalled.
1Turn off the printer.
2 Uninstalling Software and
Printer Driver
Uninstalling the software/User's Guide (Windows
®
)
Uninstalling the Printer Driver (Windows
®
)

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2For Windows®XP
From [Control Panel], go to [Printers and Other Hardware], open [Printers and
Faxes] window.
For Windows Server®2003
From [Control Panel], open [Printers and Faxes] window.
For Windows Vista®
From [Control Panel], go to [Hardware and Sound] and open [Printers].
For Windows®7
Click the , go to [Devices and Printers].
For Windows Server®2008
From [Control Panel], open [Printers].
For details, see Windows®Help.
3For Windows®XP/Windows Server®2003
Choose "Brother XX-XXXX", and click [File] - [Delete].
For Windows Vista®/Windows® 7/Windows Server®2008
Choose "Brother XX-XXXX", right click on the icon, and then click [Delete]
(Windows Vista®/Windows Server®2008)/[Remove device] (Windows®7).
4For Windows®XP/Windows Server®2003
Go to [File] - [Server Properties].
For Windows Vista®
In the [Printers] window, right click and go to [Run as administrator] - [Server
Properties...].
If the [Authorization confirmation] dialog appears, click [Continue]. If the [User
Account Control] dialog appears, enter the password and click [OK].
For Windows®7
Choose [Fax] or [Microsoft XPS Document Writer] in the [Devices and Printers]
window, and then click [Print server properties], which appears in the menu bar.
For Windows Server®2008
In the [Printers] window, click [Server properties], which appears in the menu bar.
5For Windows®XP/Windows Server®2003/Windows Server®2008
Click the [Drivers] tab and choose "Brother XX-XXXX". Then, click [Remove].
For Windows Vista®
Click the [Drivers] tab and choose "Brother XX-XXXX". Then, click [Remove...].
For Windows®7
Click the [Drivers] tab, and then click [Change Driver Settings].
(If a User Account Control message appears, type in the password, and then click
[OK]).
Choose "Brother XX-XXXX", and then click [Remove...].

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6For Windows®XP/Windows Server®2003
Go to step 7.
For Windows Vista®/Windows®7/Windows Server®2008
Choose [Remove driver and driver package], and then click [OK].
7Close the [Print Server Properties] window.
The Printer Driver has been uninstalled.
1On the drive where P-touch Editor is installed, double-click the
"Applications" folder - "P-touch Editor 5.0" folder - "Uninstall
P-touch" folder - "UninstallPtEditor.command".
The "Terminal" window appears, and the uninstall operation starts.
•Administrator rights are required for the uninstall operation.
•In case the [Terminal] window does not appear by double-clicking the
"UninstallPtEditor.command", right click (or press control key + click) the
"UninstallPtEditor.command". The context menu appears. Open the
[Terminal] window from the context menu.
2Click to close the [Terminal] window.
3Delete the "P-touch Editor 5.0" folder from the "Applications" folder.
Before you delete the "P-touch Editor 5.0" folder, please check if any
necessary files are saved in it.
P-touch Editor has been uninstalled.
1Turn off the printer.
2Click Apple menu - [System Preferences], and click [Print & Fax]
(Mac OS X 10.5.8 - 10.6)/[Print & Scan] (Mac OS X 10.7).
3Choose "Brother XX-XXXX", and click .
4Close the [Print & Fax]/[Print & Scan] window.
The Printer Driver has been uninstalled.
Uninstalling P-touch Editor (Macintosh)
Uninstalling the Printer Driver (Macintosh)

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Here are the sample labels that you can create with Brother QL-710W/720NW.
There is a variety of labels to choose from. Go to Page 22 for more information.
Choose the type of label you want to create.
3 Variety of the Labels

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This section describes the general procedure for creating labels.
Connect to the PC/Mac
Remove the labels from the label output slot when the labels are piled up. This
prevents a paper jam.
Use the machine without connecting to the PC (Windows®only)
1Create the label data.
Enter text directly using P-touch Editor, or copy text from a Microsoft®Office
application.
Use P-touch Editor's variety of editing functions to format and decorate your label.
•Enter text in P-touch Editor. • Copy text from Microsoft®Office.
(Microsoft®Word for Windows®
shown in the example)
For details on how to create the labels, see the Help.
2Print the label.
Print the label from the Brother QL printer.
For details on how to print the labels, see the Help.
1Create the label data and transfer it to the printer. (See the P-touch
Transfer Manager chapter of the Software User's Guide.)
2Use the P-touch Template command to print the transferred
template. (For details of the P-touch Template function, see the
Software User's Guide in the CD-ROM.)
4 General Procedures

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Definition of Status Lamp
Status lamp on the Brother QL printer indicates the current operating
condition.
Lamp Condition
Not lit
Power is OFF.
Green lamp is lit
Power is ON.
Green lamp is flashing Receiving data from the PC.
Transferring data.
Creating Printer Set-up Information data.
Orange lamp is lit The roll cover is opened. Close the roll cover correctly.
Starting reset or CUT button pressed while resetting.
Orange lamp is flashing Cooling (Wait for the temperature of the print head to cool off)
Reset in progress.
Red lamp is lit
The machine is booting.
Red lamp is flashing
Indicates one of the following errors.
Red lamp flashes in 1.0 second intervals:
• End of DK Roll
• Incorrect DK Roll installed
• Feed error
• No DK Roll
• Transmission error
• The roll cover is opened (While running)
• Data image deployment error
• Access point search/connection error
Red lamp flashes 0.9 seconds OFF, 0.3 seconds ON, 0.3
seconds OFF, and then 0.3 seconds ON:
• Cutter error
Red lamp flashes in 0.3 second intervals:
•EEPROMerror
Flashing in the order green,
orange, red Fixing the IP address.
5 Status Lamp