Brother HL-B2050DN Technical manual

Online User's Guide
HL-B2050DN
HL-B2000D
!CAUTION Before using this product, read carefully these instructions for correct operation.
Keep the User's Guide in a secure place for future reference.
© 2018 Brother Industries, Ltd. All rights reserved.

Table of Contents
Before You Use Your Brother Machine ............................................................................................... 1
Definitions of Notes ........................................................................................................................................ 2
Trademarks .................................................................................................................................................... 3
Important Note ............................................................................................................................................... 4
Introduction to Your Brother Machine................................................................................................. 5
Control Panel Overview ................................................................................................................................. 6
LED Patterns and Indications (HL-B2000D) .................................................................................................. 8
Status Messages (for LCD models) ............................................................................................................. 10
Access Brother Utilities (Windows) .............................................................................................................. 11
Uninstall the Brother Software and Drivers (Windows) ...................................................................... 13
Paper Handling.................................................................................................................................... 14
Load Paper................................................................................................................................................... 15
Load and Print Using the Paper Tray ................................................................................................. 16
Load and Print Paper in the Manual Feed Slot .................................................................................. 19
Paper Settings.............................................................................................................................................. 25
Change the Paper Size and Paper Type............................................................................................ 26
Change the Check Paper Size Setting............................................................................................... 27
Unprintable Area .......................................................................................................................................... 28
Recommended Print Media.......................................................................................................................... 29
Using Special Paper..................................................................................................................................... 30
Print ...................................................................................................................................................... 31
Print from Your Computer (Windows)........................................................................................................... 32
Print a Document (Windows).............................................................................................................. 33
Print Settings (Windows) .................................................................................................................... 35
Change the Default Print Settings (Windows) .................................................................................... 39
Monitor the Status of the Machine from Your Computer (Windows) .................................................. 40
Print from Your Computer (Mac) .................................................................................................................. 41
Print a Document (Mac) ..................................................................................................................... 42
Print Options (Mac) ............................................................................................................................ 43
Monitor the Status of the Machine from Your Computer (Mac) .......................................................... 48
Cancel a Print Job........................................................................................................................................ 49
Test Print ...................................................................................................................................................... 50
Network ................................................................................................................................................ 51
Supported Basic Network Features ............................................................................................................. 52
Network Management Software and Utilities ............................................................................................... 53
Learn about Network Management Software and Utilities ................................................................. 54
Advanced Network Features........................................................................................................................ 55
Print the Network Configuration Report.............................................................................................. 56
Technical Information for Advanced Users................................................................................................... 57
Reset the Network Settings to the Factory Settings........................................................................... 58
Security ................................................................................................................................................ 59
Lock the Machine Settings ........................................................................................................................... 60
Setting Lock Overview........................................................................................................................ 61
Network Security Features........................................................................................................................... 65
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Before Using Network Security Features ........................................................................................... 66
Manage Your Network Machine Securely Using SSL/TLS................................................................. 67
Send an Email Securely ................................................................................................................... 100
Mobile................................................................................................................................................. 105
AirPrint ....................................................................................................................................................... 106
AirPrint Overview.............................................................................................................................. 107
Before Using AirPrint........................................................................................................................ 108
Print Using AirPrint ............................................................................................................................111
Mobile Printing for Windows....................................................................................................................... 115
Mopria® Print Service................................................................................................................................. 116
Brother iPrint&Scan for Mobile Devices ..................................................................................................... 117
Brother iPrint&Scan for Windows and Mac.....................................................................................118
Brother iPrint&Scan Overview.................................................................................................................... 119
Troubleshooting ................................................................................................................................ 120
Error and Maintenance Indications (HL-B2000D) ...................................................................................... 121
Error and Maintenance Messages ............................................................................................................. 124
Paper Jams ................................................................................................................................................ 127
Paper is Jammed in the Paper Tray ................................................................................................. 128
Paper is Jammed in the Back of the Machine .................................................................................. 129
Paper is Jammed inside the Machine .............................................................................................. 131
Paper is Jammed in the 2-sided Tray............................................................................................... 132
Printing Problems....................................................................................................................................... 134
Improve the Print Quality............................................................................................................................ 137
Network Problems...................................................................................................................................... 142
Where Can I Find My Brother Machine's Network Settings? ........................................................... 143
Use the Network Connection Repair Tool (Windows) ...................................................................... 144
My Brother Machine Cannot Print over the Network ........................................................................ 145
I Want to Check that My Network Devices are Working Correctly ................................................... 147
AirPrint Problems ....................................................................................................................................... 148
Other Problems .......................................................................................................................................... 149
Machine Information................................................................................................................................... 150
Check the Serial Number ................................................................................................................. 151
Check the Firmware Version ............................................................................................................ 152
Reset Functions Overview ............................................................................................................... 153
Reset Your Brother Machine ............................................................................................................ 154
Routine Maintenance ........................................................................................................................ 155
Replace Supplies ....................................................................................................................................... 156
Replace the Toner Cartridge ............................................................................................................ 158
Replace the Drum Unit ..................................................................................................................... 161
Clean the Machine ..................................................................................................................................... 164
Clean the Corona Wire..................................................................................................................... 165
Clean the Drum Unit Using Drum Dot Print...................................................................................... 166
Clean the Paper Pick-up Rollers ...................................................................................................... 170
Check the Remaining Part Life .................................................................................................................. 171
Pack and Ship Your Brother Machine ........................................................................................................ 172
Machine Settings............................................................................................................................... 174
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Change Machine Settings from the Control Panel ..................................................................................... 175
General Settings............................................................................................................................... 176
Menu Table (for LCD Models) .......................................................................................................... 183
Print a List of Printer Settings..................................................................................................................... 188
How to Install the Remote Printer Console Software (Windows only) ....................................................... 189
Change Machine Settings from Your Computer......................................................................................... 190
Change Machine Settings Using Web Based Management ............................................................ 191
Appendix............................................................................................................................................ 195
Specifications ............................................................................................................................................. 196
How to Enter Text on Your Brother Machine .............................................................................................. 200
Supplies ..................................................................................................................................................... 201
Brother Numbers........................................................................................................................................ 202
Home > Table of Contents
iii

Home > Before You Use Your Brother Machine
Before You Use Your Brother Machine
•Definitions of Notes
•Trademarks
•Important Note
1

Home > Before You Use Your Brother Machine > Definitions of Notes
Definitions of Notes
We use the following symbols and conventions throughout this User's Guide:
WARNING WARNING indicates a potentially hazardous situation which, if not avoided, could
result in death or serious injuries.
CAUTION CAUTION indicates a potentially hazardous situation which, if not avoided, may
result in minor or moderate injuries.
IMPORTANT IMPORTANT indicates a potentially hazardous situation which, if not avoided, may
result in damage to property or loss of product functionality.
NOTE NOTE specifies the operating environment, conditions for installation, or special
conditions of use.
Tips icons indicate helpful hints and supplementary information.
Electrical Hazard icons alert you to possible electrical shock.
Fire Hazard icons alert you to the possibility of a fire.
Hot Surface icons warn you not to touch hot machine parts.
Prohibition icons indicate actions you must not perform.
Bold Bold style identifies buttons on the machine's control panel or computer screen.
Italics Italicised style emphasises an important point or refers you to a related topic.
Courier New Courier New font identifies messages shown on the machine's LCD.
Related Information
•Before You Use Your Brother Machine
2

Home > Before You Use Your Brother Machine > Trademarks
Trademarks
BROTHER is either a trademark or a registered trademark of Brother Industries, Ltd.
Microsoft, Windows, Windows Server and Internet Explorer are either registered trademarks or trademarks of
Microsoft Corporation in the United States and/or other countries.
Apple, Mac, Safari, AirPrint, the AirPrint logo, iPad, iPhone and iPod touch are trademarks of Apple Inc.,
registered in the United States and other countries.
macOS is a trademark of Apple Inc.
App Store is a service mark of Apple Inc.
PostScript and PostScript 3 are either registered trademarks or trademarks of Adobe Systems Incorporated in
the United States and/or other countries.
Wi-Fi, Wi-Fi Alliance and Wi-Fi Direct are registered trademarks of Wi-Fi Alliance®.
WPA, WPA2, Wi-Fi CERTIFIED, Wi-Fi Protected Setup and Wi-Fi Protected Setup logo are trademarks of Wi-Fi
Alliance®.
Android and Google Play are trademarks of Google Inc. Use of these trademarks is subject to Google
Permissions.
Mopria® and the Mopria® Logo are registered trademarks and service marks of Mopria Alliance, Inc. in the
United States and other countries. Unauthorised use is strictly prohibited.
Mozilla and Firefox are registered trademarks of the Mozilla Foundation.
Intel is a trademark of Intel Corporation in the U.S. and/or other countries.
Each company whose software title is mentioned in this manual has a Software License Agreement specific to its
proprietary programs.
Any trade names and product names of companies appearing on Brother products, related documents
and any other materials are all trademarks or registered trademarks of those respective companies.
Related Information
•Before You Use Your Brother Machine
3

Home > Before You Use Your Brother Machine > Important Note
Important Note
• Do not use this product outside the country of purchase as it may violate the power regulations of that
country.
• Windows 10 in this document represents Windows 10 Home, Windows 10 Pro, Windows 10 Education and
Windows 10 Enterprise.
• Windows Server 2008 in this document represents Windows Server 2008 and Windows Server 2008 R2.
• In this User's Guide, the LCD messages of the HL-B2050DN are used unless otherwise specified.
• In this User's Guide, the illustrations of the HL-B2050DN are used unless otherwise specified.
• The screens in this User's Guide are for illustration purposes only and may differ from the actual screens.
• Unless otherwise specified, the screens in this manual are from Windows 7 and macOS v10.10.5. Screens
on your computer may vary depending on your operating system.
• The contents of this guide and the specifications of this product are subject to change without notice.
Related Information
•Before You Use Your Brother Machine
4

Home > Introduction to Your Brother Machine
Introduction to Your Brother Machine
•Control Panel Overview
•LED Patterns and Indications (HL-B2000D)
•Status Messages (for LCD models)
•Access Brother Utilities (Windows)
5

Home > Introduction to Your Brother Machine > Control Panel Overview
Control Panel Overview
>> HL-B2000D
>> HL-B2050DN
HL-B2000D
1
6
2
3
4
5
1. Power On/Off Button
• Turn on the machine by pressing .
• Turn off the machine by pressing and holding .
2. Toner LED
The Toner LED indicates that the Toner is low.
3. Drum LED
The Drum LED indicates that the Drum Unit must be replaced soon.
4. Paper LED
The Paper LED indicates that there is an error relating to paper feeding.
5. Ready LED
The Ready LED blinks to indicate the machine's status.
6. Go Button
• Press Go to clear certain errors.
• Press Go to print any data remaining in the machine's memory.
• Press and hold Go for about two seconds to cancel a print job.
HL-B2050DN
The control panel will vary depending on your model.
6

1
2
3
5
4
1. LCD (Liquid Crystal Display)
Displays messages to help you set up and use your machine.
2. Power On/Off Button
• Turn on the machine by pressing .
• Turn off the machine by pressing and holding . The LCD displays [Shutting Down] for a few
seconds before going off.
3. Network Buttons
Network
Press Network to set up wired network settings.
4. Menu Buttons
OK
Press to store your machine settings. After you change a setting, the machine returns to the previous
menu level.
Back
• Press to go back one level in the menu.
• Press to select the previous digit when setting numbers.
a or b ( + or -)
• Press to scroll through menus and options.
• Press to enter a number or to increase or decrease the number. Press and hold down a or b to scroll
faster. When you see the number you want, press OK.
5. Go Button
• Press to clear certain error messages. To clear all other errors, follow the control panel instructions.
• Press to print any data remaining in the machine's memory.
• Press to select the displayed option. After you change a setting, the machine returns to Ready mode.
• Press and hold Go for about two seconds to cancel a print job.
Related Information
•Introduction to Your Brother Machine
7

Home > Introduction to Your Brother Machine > LED Patterns and Indications (HL-B2000D)
LED Patterns and Indications (HL-B2000D)
Related Models: HL-B2000D
The LEDs on your machine's control panel light up, dim, or blink to indicate machine status.
LED indications are defined in the table below.
LED is off.
or LED is on.
LED is dimmed.
or LED is blinking.
This table defines what LEDs indicate when they light up, dim, or blink.
LED indication Status Meaning
Sleep In Sleep mode (Power Save mode), the machine
acts as if it is turned off, but it can still receive data.
Receiving a print job will wake the machine and it
will start printing.
Deep Sleep In Deep Sleep mode (lower power consumption
than Sleep mode), the machine acts as if it is turned
off, but it can still receive data. If the machine does
not receive data for the length of time you specify, it
enters Deep Sleep mode. Receiving a print job will
wake the machine and it will start printing.
Ready The machine is ready to print.
Please Wait The machine is warming up.
Printing The machine is printing.
Cooling Down The machine is cooling down.
Wait for 10 minutes or until the inside of the
machine has cooled down.
8

LED indication Status Meaning
Cancel Printing The machine is canceling the job.
Related Information
•Introduction to Your Brother Machine
9

Home > Introduction to Your Brother Machine > Status Messages (for LCD models)
Status Messages (for LCD models)
Related Models: HL-B2050DN
LCD language is not available for Chinese. Read the following explanation for your reference.
Machine Status Message Meaning
Cooling Down The machine is cooling down.
Wait for a few seconds until the inside of the machine has cooled down.
Cancel Printing The machine is cancelling the job.
Please Wait The machine is warming up.
Printing The machine is printing.
Ready The machine is ready to print.
Sleep In Sleep Mode (Power Save Mode), the machine acts as if it is turned off, but it can still
receive data. Receiving a print job will wake the machine and it will start printing.
Deep Sleep In Deep Sleep Mode (lower power consumption than Sleep Mode), the machine acts as
if it is turned off, but it can still receive data. If the machine does not receive data for a
certain length of time while it is in Sleep Mode, it enters Deep Sleep Mode. Receiving a
print job will wake the machine and it will start printing.
Related Information
•Introduction to Your Brother Machine
10

Home > Introduction to Your Brother Machine > Access Brother Utilities (Windows)
Access Brother Utilities (Windows)
Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on
your computer.
1. Do one of the following:
• (Windows 7, Windows Server 2008 and Windows Server 2008 R2)
Click (Start) > All Programs > Brother > Brother Utilities.
• (Windows 8 and Windows Server 2012)
Tap or click (Brother Utilities) either on the Start screen or the desktop.
• (Windows 8.1 and Windows Server 2012 R2)
Move your mouse to the lower left corner of the Start screen and click (if you are using a touch-
based device, swipe up from the bottom of the Start screen to bring up the Apps screen).
When the Apps screen appears, tap or click (Brother Utilities).
• (Windows 10 and Windows Server 2016)
Click > Brother > Brother Utilities.
2. Select your machine (where XXXX is the name of your model).
3. Choose the operation you want to use.
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Related Information
•Introduction to Your Brother Machine
•Uninstall the Brother Software and Drivers (Windows)
12

Home > Introduction to Your Brother Machine > Access Brother Utilities (Windows) > Uninstall the Brother
Software and Drivers (Windows)
Uninstall the Brother Software and Drivers (Windows)
1. Do one of the following:
• (Windows 7, Windows Server 2008 and Windows Server 2008 R2)
Click (Start) > All Programs > Brother > Brother Utilities.
• (Windows 8 and Windows Server 2012)
Tap or click (Brother Utilities) either on the Start screen or the desktop.
• (Windows 8.1 and Windows Server 2012 R2)
Move your mouse to the lower left corner of the Start screen and click (if you are using a touch-
based device, swipe up from the bottom of the Start screen to bring up the Apps screen).
When the Apps screen appears, tap or click (Brother Utilities).
• (Windows 10 and Windows Server 2016)
Click > Brother > Brother Utilities.
2. Select your model from the drop-down list (if it is not already selected).
3. Click Tools in the left navigation bar.
• If the Software Update Notification icon is visible, select it, and then click Check now > Check for
Software Updates > Update. Follow the on-screen instructions.
• If the Software Update Notification icon is not visible, go to the next step.
4. Click Uninstall in the Tools section of Brother Utilities.
Follow the instructions in the dialog box to uninstall the software and drivers.
Related Information
•Access Brother Utilities (Windows)
13

Home > Paper Handling
Paper Handling
•Load Paper
•Paper Settings
•Unprintable Area
•Recommended Print Media
•Using Special Paper
14

Home > Paper Handling > Load Paper
Load Paper
•Load and Print Using the Paper Tray
•Load and Print Paper in the Manual Feed Slot
15

Home > Paper Handling > Load Paper > Load and Print Using the Paper Tray
Load and Print Using the Paper Tray
•Load Paper in the Paper Tray
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