Brother HL-L3230CDW Technical manual

Online User's Guide
HL-L3210CW
HL-L3230CDW
HL-L3270CDW
© 2018 Brother Industries, Ltd. All rights reserved.

Table of Contents
Before You Use Your Brother Machine ............................................................................................... 1
Definitions of Notes ........................................................................................................................................ 2
Trademarks .................................................................................................................................................... 3
Important Note ............................................................................................................................................... 4
Introduction to Your Brother Machine................................................................................................. 5
Before Using Your Machine ........................................................................................................................... 6
Front View and Back View ............................................................................................................................. 7
Control Panel Overview ................................................................................................................................. 9
Touchscreen LCD Overview......................................................................................................................... 13
How to Navigate the Touchscreen LCD ....................................................................................................... 15
Access Brother Utilities (Windows) .............................................................................................................. 17
Uninstall the Brother Software and Drivers (Windows) ...................................................................... 19
Paper Handling.................................................................................................................................... 20
Load Paper................................................................................................................................................... 21
Load and Print Using the Paper Tray ................................................................................................. 22
Load and Print Paper in the Manual Feed Slot .................................................................................. 26
Paper Settings.............................................................................................................................................. 33
Change the Paper Size and Paper Type............................................................................................ 34
Change the Check Paper Size Setting............................................................................................... 35
Unprintable Area .......................................................................................................................................... 36
Recommended Print Media.......................................................................................................................... 37
Using Special Paper..................................................................................................................................... 38
Print ...................................................................................................................................................... 39
Print from Your Computer (Windows)........................................................................................................... 40
Print a Document (Windows).............................................................................................................. 41
Print Settings (Windows) .................................................................................................................... 43
Secure Print (Windows)...................................................................................................................... 47
Change the Default Print Settings (Windows) .................................................................................... 49
Print a Document Using the BR-Script3 Printer Driver (PostScript® 3™ Language Emulation)
(Windows) .......................................................................................................................................... 50
Monitor the Status of the Machine from Your Computer (Windows) .................................................. 51
Print from Your Computer (Mac) .................................................................................................................. 52
Print a Document (Mac) ..................................................................................................................... 53
Print Options (Mac) ............................................................................................................................ 54
Secure Print (Mac) ............................................................................................................................. 60
Print a Document Using the BR-Script3 Printer Driver (PostScript® 3™ language emulation)
(Mac) .................................................................................................................................................. 62
Monitor the Status of the Machine from Your Computer (Mac) .......................................................... 63
Cancel a Print Job........................................................................................................................................ 64
Test Print ...................................................................................................................................................... 65
Network ................................................................................................................................................ 66
Configure Network Details Using the Control Panel .................................................................................... 67
Supported Basic Network Features ............................................................................................................. 68
Network Management Software and Utilities ............................................................................................... 69
Learn about Network Management Software and Utilities ................................................................. 70
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Additional Methods of Configuring Your Brother Machine for a Wireless Network ...................................... 71
Before Configuring Your Brother Machine for a Wireless Network..................................................... 72
Configure Your Machine for a Wireless Network................................................................................ 73
Configure Your Machine for a Wireless Network Using the One Push Method of Wi-Fi Protected
Setup™ (WPS).................................................................................................................................... 74
Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected
Setup™ (WPS).................................................................................................................................... 76
Configure Your Machine for a Wireless Network Using the Machine's Control Panel Setup Wizard . 80
Configure Your Machine for a Wireless Network When the SSID Is Not Broadcast .......................... 83
Configure Your Machine for an Enterprise Wireless Network ............................................................ 86
Use Wi-Fi Direct®............................................................................................................................... 90
Advanced Network Features...................................................................................................................... 102
Print the Network Configuration Report............................................................................................ 103
Print the WLAN Report..................................................................................................................... 104
Configure the SNTP Protocol Using Web Based Management ....................................................... 107
Technical Information for Advanced Users................................................................................................. 108
Reset the Network Settings to the Factory Settings......................................................................... 109
Security ...............................................................................................................................................110
Lock the Machine Settings ..........................................................................................................................111
Setting Lock Overview...................................................................................................................... 112
Network Security Features......................................................................................................................... 116
Before Using Network Security Features ......................................................................................... 117
Secure Function Lock 3.0................................................................................................................. 118
Manage Your Network Machine Securely Using SSL/TLS............................................................... 123
Send an Email Securely ................................................................................................................... 153
Use IEEE 802.1x Authentication for a Wired or a Wireless Network ............................................... 157
Store Print Log to Network ............................................................................................................... 162
Mobile/Web Connect......................................................................................................................... 167
Brother Web Connect................................................................................................................................. 168
Brother Web Connect Overview....................................................................................................... 169
Online Services Used with Brother Web Connect............................................................................ 170
Conditions for Using Brother Web Connect...................................................................................... 172
Set Up Brother Web Connect........................................................................................................... 176
Download and Print Documents Using Brother Web Connect ......................................................... 184
Google Cloud Print..................................................................................................................................... 186
Google Cloud Print Overview ........................................................................................................... 187
Before Using Google Cloud Print ..................................................................................................... 188
Print from Google Chrome™ or Chrome OS™................................................................................. 192
Print from Google Drive™ for Mobile ................................................................................................ 193
Print from Gmail™ Webmail Service for Mobile................................................................................ 194
AirPrint ....................................................................................................................................................... 195
AirPrint Overview.............................................................................................................................. 196
Before Using AirPrint (macOS) ........................................................................................................ 197
Print Using AirPrint ........................................................................................................................... 198
Mobile Printing for Windows....................................................................................................................... 201
Mopria® Print Service................................................................................................................................. 202
Brother iPrint&Scan for Mobile Devices ..................................................................................................... 203
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Near-Field Communication (NFC).............................................................................................................. 204
Brother iPrint&Scan for Windows and Mac.................................................................................... 205
Brother iPrint&Scan Overview.................................................................................................................... 206
Troubleshooting ................................................................................................................................ 207
Error and Maintenance Messages ............................................................................................................. 208
Error Messages When Using the Brother Web Connect Feature .............................................................. 216
Paper Jams ................................................................................................................................................ 218
Paper is Jammed in the Manual Feed Slot ...................................................................................... 219
Paper is Jammed in the Paper Tray ................................................................................................. 220
Paper is Jammed in the Back of the Machine .................................................................................. 222
Paper is Jammed Inside the Machine .............................................................................................. 224
Paper is Jammed underneath the Paper Tray.................................................................................. 227
Printing Problems....................................................................................................................................... 229
Improve the Print Quality............................................................................................................................ 232
Network Problems...................................................................................................................................... 237
Error Messages ................................................................................................................................ 238
Use the Network Connection Repair Tool (Windows) ...................................................................... 241
Where Can I Find My Brother Machine's Network Settings? ........................................................... 242
I Cannot Complete the Wireless Network Setup Configuration........................................................ 243
My Brother Machine Cannot Print over the Network ........................................................................ 245
I Want to Check that My Network Devices are Working Correctly ................................................... 247
Google Cloud Print Problems..................................................................................................................... 248
AirPrint Problems ....................................................................................................................................... 249
Other Problems .......................................................................................................................................... 250
Check the Machine Information ................................................................................................................. 251
Reset Functions ......................................................................................................................................... 252
Machine Reset ................................................................................................................................. 253
Network Reset.................................................................................................................................. 254
Factory Reset ................................................................................................................................... 255
Routine Maintenance ........................................................................................................................ 256
Replace Supplies ....................................................................................................................................... 257
Replace the Toner Cartridge ............................................................................................................ 259
Replace the Drum Unit ..................................................................................................................... 263
Replace the Belt Unit........................................................................................................................ 268
Replace the Waste Toner Box.......................................................................................................... 272
Clean the Machine ..................................................................................................................................... 277
Clean the LED Heads....................................................................................................................... 279
Clean the Touchscreen LCD ............................................................................................................ 280
Clean the Corona Wires ................................................................................................................... 281
Clean the Drum Unit......................................................................................................................... 284
Clean the Paper Pick-up Rollers ...................................................................................................... 294
Calibrate Colour Output ............................................................................................................................. 295
Reset the Machine's Calibration Settings......................................................................................... 296
Correct Colour Print Alignment (Colour Registration) ................................................................................ 297
Check the Remaining Part Life .................................................................................................................. 298
Pack and Ship Your Brother Machine ........................................................................................................ 299
Replace Periodic Maintenance Parts ......................................................................................................... 301
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Machine Settings............................................................................................................................... 302
Change Machine Settings from the Control Panel ..................................................................................... 303
General Settings............................................................................................................................... 304
Settings and Features Tables........................................................................................................... 313
Change Machine Settings from Your Computer......................................................................................... 330
Change Machine Settings Using Web Based Management ............................................................ 331
Appendix............................................................................................................................................ 335
Specifications ............................................................................................................................................. 336
How to Enter Text on Your Brother Machine .............................................................................................. 342
Supplies ..................................................................................................................................................... 344
Important Information About Toner Cartridge Life...................................................................................... 346
Information Regarding Recycled Paper ..................................................................................................... 347
Brother Numbers........................................................................................................................................ 348
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iv

Home > Before You Use Your Brother Machine
Before You Use Your Brother Machine
•Definitions of Notes
•Trademarks
•Important Note
1

Home > Before You Use Your Brother Machine > Definitions of Notes
Definitions of Notes
We use the following symbols and conventions throughout this User's Guide:
WARNING WARNING indicates a potentially hazardous situation which, if not avoided, could
result in death or serious injuries.
CAUTION CAUTION indicates a potentially hazardous situation which, if not avoided, may
result in minor or moderate injuries.
IMPORTANT IMPORTANT indicates a potentially hazardous situation which, if not avoided, may
result in damage to property or loss of product functionality.
NOTE NOTE specifies the operating environment, conditions for installation, or special
conditions of use.
Tips icons indicate helpful hints and supplementary information.
Electrical Hazard icons alert you to possible electrical shock.
Fire Hazard icons alert you to the possibility of a fire.
Hot Surface icons warn you not to touch hot machine parts.
Prohibition icons indicate actions you must not perform.
Bold Bold style identifies buttons on the machine's control panel or computer screen.
Italics Italicised style emphasises an important point or refers you to a related topic.
Courier New Courier New font identifies messages shown on the machine's LCD.
Related Information
•Before You Use Your Brother Machine
2

Home > Before You Use Your Brother Machine > Trademarks
Trademarks
Microsoft, Windows, Windows Server, Internet Explorer and OneNote are either registered trademarks or
trademarks of Microsoft Corporation in the United States and/or other countries.
Apple, App Store, Mac, Safari, AirPrint, the AirPrint logo, iPad, iPhone, iPod touch and macOS are trademarks of
Apple Inc., registered in the United States and other countries.
PostScript and PostScript 3 are either registered trademarks or trademarks of Adobe Systems Incorporated in
the United States and/or other countries.
Wi-Fi, Wi-Fi Alliance and Wi-Fi Direct are registered trademarks of Wi-Fi Alliance®.
WPA, WPA2, Wi-Fi CERTIFIED, Wi-Fi Protected Setup and Wi-Fi Protected Setup logo are trademarks of Wi-Fi
Alliance®.
Android, Gmail, Google Cloud Print, Google Drive, Google Chrome, Chrome OS and Google Play are
trademarks of Google LLC. Use of these trademarks is subject to Google Permissions.
Mopria® and the Mopria® Logo are registered trademarks and service marks of Mopria Alliance, Inc. in the
United States and other countries. Unauthorised use is strictly prohibited.
Mozilla and Firefox are registered trademarks of the Mozilla Foundation.
Intel is a trademark of Intel Corporation in the U.S. and/or other countries.
Evernote is a trademark of Evernote Corporation and used under a license.
The Bluetooth® word mark is a registered trademark owned by the Bluetooth SIG, Inc. and any use of such
marks by Brother Industries, Ltd. is under license.
Each company whose software title is mentioned in this manual has a Software License Agreement specific to its
proprietary programs.
Any trade names and product names of companies appearing on Brother products, related documents
and any other materials are all trademarks or registered trademarks of those respective companies.
Related Information
•Before You Use Your Brother Machine
3

Home > Before You Use Your Brother Machine > Important Note
Important Note
• Do not use this product outside the country of purchase as it may violate the wireless telecommunication and
power regulations of that country.
• Not all models are available in all countries.
• Windows 10 in this document represents Windows 10 Home, Windows 10 Pro, Windows 10 Education and
Windows 10 Enterprise.
• Windows Server 2008 in this document represents Windows Server 2008 and Windows Server 2008 R2.
• In this User's Guide, the LCD messages of the HL-L3230CDW/HL-L3270CDW are used unless otherwise
specified.
• In this User's Guide, the illustrations of the HL-L3230CDW are used unless otherwise specified.
• The screens in this User's Guide are for illustration purposes only and may differ from the actual screens.
• Unless otherwise specified, the screens in this manual are from Windows 7 and macOS v10.12.x. Screens on
your computer may vary depending on your operating system.
• The contents of this guide and the specifications of this product are subject to change without notice.
• Not all features are available in countries subject to applicable export restrictions.
Related Information
•Before You Use Your Brother Machine
4

Home > Introduction to Your Brother Machine
Introduction to Your Brother Machine
•Before Using Your Machine
•Front View and Back View
•Control Panel Overview
•Touchscreen LCD Overview
•How to Navigate the Touchscreen LCD
•Access Brother Utilities (Windows)
5