Brother MFC-J200 Operating and maintenance manual

Basic User’s Guide
MFC-J200
!CAUTION Before using your product, read
carefully these instructions for correct operation.
Keep the User's Guide in a secure place for future
reference.
Version 0
CHN-ENG

To create a better environment
Please cooperate
Firstly, thank you very much indeed for using our Brother products!
Brother focuses on the earth environment concerned. And make a basic policy which is to concern
about the earth environment, including any workflow from product development to discard. The
local citizen should be responsible for local society and its environment during these environment
protection activities.
Therefore, we hope you'll take part in this environment plan, and pay attention to environment
protection points as below while discarding used consumables.
1 Please deliver the used package materials to relevant waste disposal office for recycle.
2 When you discard used consumables, please follow and carry on relevant local regulations
properly.
3 When the machine need replacing parts for the maintenance and repair, please discard used
circuit boards, used electrical parts and products as disposed electrical materials.
4 Some parts in the machine can be used on the same series model machines which produced
by the same factory.
Note: If you want to replace the parts, please contact your local Brother repair station.
© 2014 Brother Industries, Ltd. All rights reserved.

i
User's Guides and where do I find them?
1Visit us at http://solutions.brother.com/.
Which Guide? What's in it? Where is it?
Product Safety Guide Read this Guide first. Please read the Safety
Instructions before you set up your machine. See
this Guide for trademarks and legal limitations.
Printed / In the box
Quick Setup Guide Follow the instructions for setting up your machine
and installing the drivers and software for the
operating system and connection type you are
using.
Printed / In the box
Basic User’s Guide Learn the basic Fax, Copy and Scan operations and
how to replace consumables. See troubleshooting
tips.
PDF file / CD-ROM
Advanced User’s Guide Learn more advanced operations: Fax, Copy,
security features, printing reports and performing
routine maintenance.
PDF file / CD-ROM
Software and Network
User’s Guide
This Guide provides instructions for Scanning,
Printing, PC-Fax and other operations that can be
performed by connecting your Brother machine to a
computer. You can also find useful information
about using the Brother ControlCenter utility, using
your machine in a network environment, and
frequently used terms.
HTML file/CD-ROM
AirPrint Guide This Guide provides information for using AirPrint to
print from OS X v10.7.x, 10.8.x and your iPhone,
iPod touch, iPad, or other iOS device to your Brother
machine without installing a printer driver.
PDF file / Brother
Solutions Center 1
Google Cloud Print
Guide
This Guide provides details on how to use Google
Cloud Print™ services for printing over the Internet.
PDF file / Brother
Solutions Center 1
Mobile Print/Scan Guide
for Brother iPrint&Scan
This Guide provides useful information about
printing from your mobile device and scanning from
your Brother machine to your mobile device when
connected to a Wi-Fi network.
PDF file / Brother
Solutions Center 1

ii
Table of Contents
(Basic User’s Guide)
1 General information 1
Using the documentation .......................................................................................1
Symbols and conventions used in the documentation ....................................1
Accessing Brother Utilities (Windows®8) .............................................................2
Accessing the Advanced User’s Guide and Software and Network User’s Guide .......2
Viewing User’s Guides ....................................................................................2
How to access Guides for Advanced Features......................................................4
Accessing Brother Support (Windows®)................................................................5
Accessing Brother Support (Macintosh) ................................................................5
Control panel overview ..........................................................................................6
Basic Operations ...................................................................................................8
Volume Settings.....................................................................................................8
Ring Volume ....................................................................................................8
Beep Volume ...................................................................................................8
Speaker Volume ..............................................................................................9
LCD display ...........................................................................................................9
LCD Contrast...................................................................................................9
LCD Language ................................................................................................9
Setting the Fax Logic (sending and receiving sequence) ....................................10
2 Loading paper 11
Loading paper and other print media...................................................................11
Loading envelopes ........................................................................................14
Unprintable area ............................................................................................16
Paper settings......................................................................................................17
Paper Type ....................................................................................................17
Paper Size .....................................................................................................17
Acceptable paper and other print media..............................................................17
Recommended print media ...........................................................................18
Handling and using print media .....................................................................18
Choosing the right print media.......................................................................19
3 Loading documents 20
How to load documents .......................................................................................20
Using the ADF ...............................................................................................20
Using the scanner glass ................................................................................21
Unscannable area .........................................................................................22

iii
4 Sending a fax 23
How to send a fax................................................................................................23
Stop faxing.....................................................................................................24
Setting scanner glass size for faxing.............................................................24
Color fax transmission ...................................................................................24
Cancelling a fax in progress ..........................................................................24
Transmission Verification Report...................................................................25
5 Receiving a fax 26
Receive Modes....................................................................................................26
Using Receive Modes..........................................................................................27
Receive Mode settings ........................................................................................28
Ring Delay .....................................................................................................28
Fax Detect .....................................................................................................28
6 Using PC-FAX 29
PC-FAX Sending .................................................................................................29
Sending a file as a PC-FAX...........................................................................29
PC-FAX Receiving (Windows®)...........................................................................30
7 Telephone and external devices 31
Voice operations..................................................................................................31
Tone or Pulse ................................................................................................31
Fax/Tel mode.................................................................................................31
Phone line services..............................................................................................31
Do you have Voice Mail?...............................................................................31
Telephone Service...............................................................................................32
Caller ID (Caller IDentification) (not available in certain area).......................32
Advantages of Caller ID.................................................................................33
Setup Method ................................................................................................33
Caller ID feature ............................................................................................33
Voice over Internet Protocol (VoIP) .....................................................................34
Connecting an external TAD (telephone answering device)................................35
Connection settings .......................................................................................36
Recording an outgoing message (OGM) on an external TAD.......................37
Multi-line connections (PABX) .......................................................................37
External and extension telephones......................................................................37
Connecting an external or extension telephone ............................................37
Operation from external and extension telephones.......................................38
Using a cordless external telephone .............................................................38
Using remote codes.......................................................................................38

iv
8 Dialling and storing numbers 40
How to dial ...........................................................................................................40
Manual dialling...............................................................................................40
Speed Dialling ...............................................................................................40
Fax Redial .....................................................................................................40
Storing numbers ..................................................................................................41
Storing a pause .............................................................................................41
Storing Speed Dial numbers..........................................................................41
Changing and deleting Speed Dial numbers .................................................42
9 Making copies 43
How to copy .........................................................................................................43
Stop copying..................................................................................................43
Copy options........................................................................................................44
Paper Type ....................................................................................................44
Paper Size .....................................................................................................44
10 How to print from a computer 45
Printing a document.............................................................................................45
11 How to scan to a computer 46
Before scanning...................................................................................................46
Scanning a document as a PDF file using ControlCenter4 (Windows®) .............46
How to change the machine’s SCAN mode settings for PDF scanning using
ControlCenter4 (Windows®) .............................................................................50
How to scan a document as a PDF file using the control panel
(Windows®and Macintosh) ..............................................................................52
A Routine maintenance 53
Replacing the ink cartridges ................................................................................53
Cleaning and checking the machine....................................................................56
Cleaning the scanner glass ...........................................................................56
Cleaning the print head .................................................................................57
Checking the print quality ..............................................................................57
Checking the print alignment .........................................................................58
Setting the date and time.....................................................................................59
B Troubleshooting 60
Identifying your problem ......................................................................................60
Error and maintenance messages.......................................................................62
Transferring your faxes or Fax Journal report ...............................................69
Document jam ..............................................................................................70
Printer jam or paper jam ................................................................................71
If you are having difficulty with your machine ......................................................79
Dial Tone detection........................................................................................90
Telephone line interference / VoIP ................................................................90

v
Machine Information ............................................................................................91
Checking the serial number...........................................................................91
Checking the firmware version ......................................................................91
Reset functions..............................................................................................91
How to reset the machine..............................................................................91
C Settings and features tables 92
Using the Settings tables.....................................................................................92
Menu keys ...........................................................................................................92
Menu table...........................................................................................................94
Entering Text .....................................................................................................109
Inserting spaces .........................................................................................109
Making corrections ......................................................................................109
Repeating letters .........................................................................................109
Special characters and symbols..................................................................110
D Specifications 111
General..............................................................................................................111
Print media.........................................................................................................113
Fax.....................................................................................................................114
Copy ..................................................................................................................115
Scanner .............................................................................................................116
Printer ................................................................................................................117
Interfaces...........................................................................................................118
Network..............................................................................................................119
Computer requirements.....................................................................................120
Consumable items.............................................................................................121
E Index 122

vi
Table of Contents
(Advanced User’s Guide)
The Advanced User’s Guide explains the following features and operations.
You can view the Advanced User’s Guide on the CD-ROM.
1 General setup
IMPORTANT NOTE
Memory Storage
Sleep Mode
Auto Power Off (DCP model)
LCD
Mode Timer (MFC models only)
2 Security features
(MFC models only)
TX Lock
3 Sending a fax
(MFC models only)
Additional sending options
Additional sending operations
4 Receiving a fax
(MFC models only)
Memory Receive (Monochrome only)
Additional receiving operations
5 Dialling and storing numbers
(MFC models only)
Additional dialling operations
Additional ways to store numbers
6 Printing reports
Fax reports (MFC models only)
Reports
7 Making copies
Copy options
A Routine maintenance
Cleaning and checking the machine
Packing and shipping the machine
B Glossary
CIndex

1
1
1
Using the
documentation 1
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Keep the User's Guide in a secure place for
future reference.
Symbols and conventions
used in the documentation 1
The following symbols and conventions are
used throughout the documentation.
General information 1
Bold Bold typeface identifies
specific buttons on the
machine’s control panel, or on
the computer screen.
Italics Italicized typeface
emphasizes an important
point or refers you to a related
topic.
Courier
New
Text in the Courier New font
identifies messages on the
LCD of the machine.
WARNING
WARNING indicates a potentially
hazardous situation which, if not avoided,
could result in death or serious injuries.
CAUTION
CAUTION indicates a potentially hazardous
situation which, if not avoided, may result in
minor or moderate injuries.
IMPORTANT
IMPORTANT indicates a potentially
hazardous situation which, if not avoided,
may result in damage to property or loss of
product functionality.
NOTE
Notes tell you how to respond to a situation
that may arise or give tips about how the
operation works with other features.
Electrical Hazard icons alert you to
possible electrical shocks.

Chapter 1
2
Accessing Brother
Utilities (Windows®8) 1
If you are using a tablet or PC running
Windows®8, you can make your selections
either by tapping the screen or by clicking
with your mouse.
After the printer driver is installed,
(Brother Utilities) appears on both the
Start screen and the desktop.
aTap or click Brother Utilities from
either the Start screen or the desktop.
bSelect your machine.
cChoose the function you want to use.
Accessing the
Advanced User’s
Guide and Software
and Network User’s
Guide 1
This Basic User’s Guide does not contain all
the information about the machine, such as
how to use the advanced Fax, Copy, Printer,
Scanner, PC-Fax, and Network features.
When you are ready to learn detailed
information about these operations, you can
read the Advanced User’s Guide and
Software and Network User’s Guide in
HTML format that are on the CD-ROM.
Viewing User’s Guides 1
(Windows®)1
(Windows®XP/Windows Vista®/
Windows®7/Windows Server®2003/
Windows Server®2008/
Windows Server®2008 R2)
(Start), All Programs, select Brother,
MFC-XXXX (where XXXX is your model
name) from the programs list, and then
choose User’s Guides.
(Windows®8/Windows Server®2012)
Click (Brother Utilities), and then click
the drop-down list and select your model
name (if not already selected). Click Support
in the left navigation bar, and then click
User’s Guides.
If you have not installed the software, you can
find the documentation on the CD-ROM by
following these instructions:

General information
3
1
aTurn on your PC. Insert the Brother
CD-ROM into your CD-ROM drive.
NOTE
If the Brother screen does not appear, go
to Computer or My Computer. (For
Windows®8 and Windows Server®2012:
Click (File Explorer) on the
taskbar, and then go to Computer.)
Double-click the CD-ROM icon, and then
double-click start.exe.
bIf the model name screen appears, click
your model name.
cIf the language screen appears, click
your language. The CD-ROM
Top Menu will appear.
dClick User’s Guides.
eClick PDF/HTML documents. If the
country screen appears, choose your
country. After the list of User’s Guides
appears, choose the guide you want to
read.
(Macintosh) 1
aTurn on your Macintosh. Insert the
Brother CD-ROM into your CD-ROM
drive. The following window will appear.
bDouble-click the User’s Guides icon.
cSelect your model and language if
needed.
dClick User’s Guides. If the country
screen appears, choose your country.
eWhen the list of User’s Guides appears,
choose the Guide you want to read.
How to find Scanning instructions 1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software and Network User’s Guide
Scan
ControlCenter
Presto! PageManager User’s Guide
(Windows®)
Instructions for scanning directly from
Presto! PageManager. The complete
Presto! PageManager User’s Guide can
be viewed from the Help selection in the
Presto! PageManager application.

Chapter 1
4
Presto! PageManager User’s Guide
(Macintosh)
NOTE
Presto! PageManager must be
downloaded and installed before use. For
more information, see Accessing Brother
Support (Macintosh) on page 5.
The complete Presto! PageManager
User’s Guide can be viewed from the Help
section in the Presto! PageManager
application.
How to find Network setup
instructions 1
Your machine can be connected to a wireless
network.
Basic setup instructions
(See Quick Setup Guide.)
The wireless access point or router
supports Wi-Fi Protected Setup™ or
AOSS™
(See Quick Setup Guide.)
More information about network setup
(See Software and Network User’s
Guide.)
How to access Guides
for Advanced Features 1
You can view and download these Guides
from the Brother Solutions Center at:
http://solutions.brother.com/.
Click Manuals on your model’s page to
download the documentation.
AirPrint Guide 1
This Guide provides information for using
AirPrint to print from OS X v10.7.x, 10.8.x and
your iPhone, iPod touch, iPad, or other iOS
device to your Brother machine without
installing a printer driver.
Google Cloud Print Guide 1
This Guide provides details on how to use
Google Cloud Print™ services for printing
over the Internet.
Mobile Print/Scan Guide for Brother
iPrint&Scan 1
This Guide provides useful information about
printing from your mobile device and
scanning from your Brother machine to your
mobile device when connected to a Wi-Fi®
network.

General information
5
1
Accessing Brother
Support (Windows®)1
You can find all the contacts you will need,
such as web support (Brother Solutions
Center) on the CD-ROM.
Click Brother Support on the Top Menu.
The following screen will appear:
To access our website, click
Brother Home Page.
For the latest news and product support
information, click
Brother Solutions Center.
To visit our website for original Brother
Supplies, click Supplies Information.
To access the Brother CreativeCenter for
FREE photo projects and printable
downloads, click
Brother CreativeCenter.
To return to the top menu, click Back or if
you have finished, click Exit.
Accessing Brother
Support (Macintosh) 1
You can find all the contacts you will need,
such as web support (Brother Solutions
Center) on the CD-ROM.
Double-click the Brother Support icon.
The following screen will appear:
To download and install Presto!
PageManager, click
Presto! PageManager.
For the latest news and product support
information, click
Brother Solutions Center.
To visit our website for original Brother
Supplies, click Supplies Information.

Chapter 1
6
Control panel overview 1
1 LCD (Liquid Crystal Display)
Displays messages on the screen to help you
set up and use your machine.
2 Mode keys:
FAX
Lets you access the Fax mode.
SCAN
Lets you access the Scan mode.
COPY
Lets you access the Copy mode.
3 Menu keys:
dc
While the machine is idle, you can press
these keys to adjust the ring volume.

Lets you store, look up, and dial numbers
that are stored in the memory.
dor c
Press dor cto move the selected area left
or right on the LCD.
aor b
Press aor bto scroll through the menus
and options.
Menu
Access the main menu.
Clear
Press to delete characters or to go back to
the previous menu level.
OK
Lets you choose a setting.
4 Copy Options
Lets you temporarily change the copy settings
when in copy mode.
01/01 19:45 Fax
1
2 43
10

General information
7
1
5 Telephone keys:
Redial/Pause
Redials the last number called. It also
inserts a pause when dialling.
Hook
Press before dialling when you want to
listen to make sure a fax machine has
answered, and then press Mono Start or
Colour Start.
Also, press this key after picking up the
handset of the external telephone during
the F/T pseudo/double-ring.
6 Start keys:
Mono Start
Lets you start sending faxes or making
copies in monochrome. Also lets you start a
scanning operation (in color or mono
depending on the scan setting in the
ControlCenter software).
Colour Start
Lets you start sending faxes or making
copies in full color. Also lets you start a
scanning operation (in color or mono,
depending on the scan setting in the
ControlCenter software).
* If the other party only supports
monochrome fax, your machine will
send the fax in monochrome.
7 Power On/Off
Press to turn on the machine.
Press and hold down to turn off the
machine. The LCD will show Shutting Down
and will stay on for a few seconds before
turning off.
If you have connected an external telephone or
TAD, it is always available.
If you turn off the machine using , it will still
periodically clean the print head to maintain
print quality. To prolong the life of the print
head, provide better ink efficiency and
maintain print quality, you should keep your
machine connected to the power at all times.
8 Stop/Exit
Stops an operation or exits the menu.
9 Dial Pad
Use these keys to dial telephone and fax
numbers and as a keyboard for entering
information into the machine.
10 Fax Auto/Manual
Lets you quickly change the Recive Modes to
Fax Auto mode or Fax Manual mode when
in fax mode.
(See Receive Modes on page 26)
8
5 6
9 7

Chapter 1
8
Basic Operations 1
The following steps show how to change a
setting in the machine. In this example, the
Receive Mode setting is changed from
Fax Auto to Fax Manual.
aPress (FAX).
bPress Menu, 3, 1, 1.
Fax Auto
Select ab &OK
cPress aor bto choose Fax Manual.
Fax Manual
dPress OK.
Accepted
NOTE
Press Clear if you want to go back to the
previous level.
ePress Stop/Exit.
Volume Settings 1
Ring Volume 1
You can choose from a range of ring volume
levels, from High to Off.
While the machine is idle, press dor c
to adjust the volume level. The LCD shows
the current setting, and each key press will
change the volume to the next level. The
machine will keep the new setting until you
change it.
You can also change the volume through the
menu, by following the instructions below:
Setting the Ring Volume 1
aPress Menu, 2, 4, 1.
bPress aor bto choose Low, Med, High
or Off.
Press OK.
cPress Stop/Exit.
Beep Volume 1
When the beep is on, the machine will make
a sound when you press a key, or if you make
a mistake, or after you send or receive a fax.
You can choose from a range of sound
volume levels.
aPress Menu, 2, 4, 2.
bPress aor bto choose Low, Med, High
or Off.
Press OK.
cPress Stop/Exit.

General information
9
1
Speaker Volume 1
You can choose from a range of speaker
volume levels.
aPress Menu, 2, 4, 3.
bPress aor bto choose Low, Med, High
or Off.
Press OK.
cPress Stop/Exit.
You can also adjust the speaker volume by
pressing Hook.
aPress Hook.
bPress dor c.
Each key press changes the volume to
the next setting. This setting will stay
until you change it again.
cPress Hook.
LCD display 1
LCD Contrast 1
You can adjust the LCD contrast for a sharper
and more vivid display. If you are having
difficulty reading the LCD, try changing the
contrast setting.
aPress Menu, 2, 5.
bPress aor bto choose Light or Dark.
Press OK.
cPress Stop/Exit.
LCD Language 1
You can change the LCD Language.
aPress Menu, 0, 0.
bPress aor bto choose English or
Chinese.
Press OK.
cPress Stop/Exit.

Chapter 1
10
Setting the Fax Logic
(sending and receiving
sequence) 1
You can change the process of manual fax
send or receive.
If you often send or receive a fax manually
to/from the other party at the end of a
conversation, set the Fax Mode to Easy
Mode.
If you set to Easy Mode:
You can send or receive a fax manually just
simply press Mono Start or Colour Start.
If you are a caller, press Mono Start or
Colour Start to send a fax.
If you are a receiver, press Mono Start or
Colour Start to receive a fax.
If you set to Advanced Mode:
No matter you are a caller or receiver, you
can choose you will send or receive a fax
manually. When you press Mono Start or
Colour Start, the machine will ask you:
1.Send 2.Receive
If you want to send a fax, press 1.
If you want to receive a fax, press 2.
NOTE
Even if you set either Easy Mode or
Advanced Mode and if there is a
document in the ADF, the document in the
ADF will be sent by pressing Mono Start
or Colour Start.
aPress Menu, 3, 0, 4.
bPress aor bto choose Easy Mode or
Advanced Mode.
cPress Stop/Exit.

11
2
2
Loading paper and
other print media 2
Load only one size of paper and one type of
paper in the paper tray at any time.
(For more information about paper size,
weight and thickness, see Choosing the right
print media on page 19.)
aPull the paper tray completely out of the
machine.
NOTE
• If the paper support flap (1) is open, close
it, and then close the paper support (2).
• When you load a different paper size in
the tray, you will need to change the
Paper Size setting in the menu of the
machine at the same time.
(See Paper Size on page 17.)
bLift the output paper tray cover (1).
cGently press and slide the paper width
guides (1) and then the paper length
guide (2) to fit the paper size.
Make sure that the triangular marks (3)
on the paper width guides (1) and paper
length guide (2) line up with the marks
for the paper size you are using.
Loading paper 2
2
1
1
1
2
3
3

Chapter 2
12
dFan the stack of paper well to avoid
paper jams and misfeeds.
NOTE
Always make sure that the paper is not
curled or wrinkled.
eGently put the paper into the paper tray
print side down and top edge in first.
Check that the paper is flat in the tray.
IMPORTANT
Be careful not to push the paper in too far;
it may lift at the back of the tray and cause
paper feed problems.
NOTE
If you want to add paper before the tray is
empty, remove the paper from the tray
and combine it with the paper you are
adding. Always fan the stack of paper well
before loading it in the tray. If you add
paper without fanning the stack, the
machine may feed multiple pages.