BT DIVERSE 5350 User manual

BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
User Guide
BT DIVERSE 5350
This equi ment is not designed for making
emergency tele hone calls when the ower fails.
Alternative arrangements should be made for
access to emergency services.
This roduct is intended for connection to analogue
ublic switched tele hone networks and rivate
switchboards in the UK.
FOR SMS
TEXT MESSAGING
YOU MUST SUBSCRIBE
TO A CALLER DISPLAY SERVICE
AND YOU MUST NOT WITHHOLD
YOUR TELEPHONE NUMBER.
A QUARTERLY FEE IS PAYABLE.

BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
Please open this page for an ‘At a glance’ guide
to your BT Diverse 3 0.

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INT MENU
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BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
At a glance
1
Microphone
Hash/Ke guard
Hold down to switch the
keypad guard on and off.
Extra Director
Used to store an
additional 10 names and
numbers.
Ke pad
Red phone
Press to end a call, return
the display to idle or turn
the power on and off.
Displa
Displays the status
of your handset.
Handsfree
Use to answer
calls or make a call
in handsfree mode.
Green phone
For making and
answering calls.
Recall
Press for use with switchboards
and certain Network Services or
press and hold to enter a pause.
Calls list
Lets you access
your lists – calls, SMS,
answering machine and
voice mail.
Right hand side
Takes you into the
redial list.
Left hand side
Allows you to
make an internal call.
Right hand side
Takes you into the
menu options
Star/bell
Switches the handset
ringer on and off.
One button
As well as being the
number one button hold
down to access your
Voice Mail service.
Director
Used to store numbers
and names in the
directory.
Left hand side
Lets you set the
alarm clock.

BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
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Base
Base underside
Del
Page
Vol
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Ski
Ski
P
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a
y
/
S
t
o
OGM
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On/Off
BT Diver e 5350
Contact point
Power ocket Telephone line cord ocket
Delete
To delete the
current message.
Regi tration/Page button
Use to register handsets.
Used to page a handset.
An on/off
To switch the answering machine on/off.
Illuminates when set to Answer On.
Flashes when you have new
messages stored.
Skip
To repeat the current
message. To skip back to the
previous message.
Skip
To play the next message.
To skip forward to the message after next.
Play/Stop
To playback messages.
To stop playback.
Speaker volume
To decrease the loudspeaker volume.
To increase the loudspeaker volume.

BT Diverse Helpline – 08457 908 070
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
In this guide
At a glance 1
Main enu structure 4
Messages 6
Quick guide to handset settings 7
Quick guide to handset
display icons 8
Introduction 9
Unpacking your BT Diverse 5350 9
For your records 9
Safety infor ation 10
Setting up 11
Using the telephone 15
Making and ending calls 15
Handsfree 16
Using he direc ory 17
Charac er map 18
VIP ringing 19
Voice ac iva ed direc ory dialling 22
Redial 27
Secrecy 28
Paging and in ernal calls 28
Lis ening in o an ex ernal call 30
Caller Display and other
BT Calling Features 31
Caller Display 31
Calls lis 31
Call Wai ing 34
O her BT Calling Fea ures 34
Additional features 37
Voice Mail 37
Call Direc or 38
Handset settings 41
Base station settings 52
Base s a ion PIN 52
Setting up and personalising
your answering achine 54
Ou going messages 54
Answer delay 58
Se ing he message leng h 59
Call screening 60
Quick access bu on se ing 60
Using the BT Diverse 5350
answering achine via the
base unit 61
New message indica or 62
Playing messages 62
Using the BT Diverse 5350
answering achine via the
handset 63
New message indica or 64
Playing messages 64
Re ote access 68
Using additional handsets
and bases 69
Regis ering addi ional handse s 69
Help 72
General infor ation 74
Guaran ee 74
Accessories and replacemen i ems 74
Technical informa ion 75
Swi chboard compa ibili y 75
Se ing pauses 77
Index 78
Hint and tip boxe
In this user guide, we’ve included
helpful tips and important notes.
They are shown in boxes like this.
3
Please refer to the separate Using
SMS User Guide for instructions on
using the SMS functionality.

BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
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BT Diverse Helpline – 08457 908 070
Menu structure
SMS Write me age
Incoming
Outgoing
Setting Service Centre Service Centre 1 ->
Service Centre 5
SMS Mailboxe SMS > 1-3
Notify Number
Notify Type Mi ed Call
Select Service Withhold Number
For All Call Call Divert All Call
No An wer
When Bu y
Call Waiting On
Off
Cancel Ringback
Additional Feature Room Monitor Call Internal
Call External
Level
Walk and Talk
Calender/Clock Set Appointment Enter Date
Enter Time
Enter Text
Alarm Clock Enter Alarm Time
Date/Time
Time Mode 12 Hour
24 Hour
Audio Setting Earpiece Volume
Hand free Volume
Ringer Volume
Ringer Melody External Call
Internal Call
Appointment
Alarm Clock
All Ringer Tone
Advi ory Tone Key Tone
Battery Low Off
On
During Call
Confirmation Tone

BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
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BT Diverse Helpline – 08457 908 070
Hand et Setting Auto An wer
Language
Regi ter Hand et
Select ba e
Re et Hand et
Ba e Setting Audio Setting Loud peaker Volume
Ringer Volume
Ringer Melody
Key Tone
Sy tem-PIN
Ba e Re et
Additional Feature Dialling mode Tone
Pul e
Tone-Earth
Recall 80 m
to
800 m
Repeater Mode
Name Announcement
Li tening in Sy tem – PIN
Call Director Call Director Activation
Record Announcement
Play Announcement
Delete Announcement
Continued on the next page…

BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
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BT Diverse Helpline – 08457 908 070
Messages
Press to get to your Mailbox and access your text messages, voicemail,
answering machine and Calls list.
The following functions are available:
Voice Mail Set Key 1
An wer Machine On (✔)
Off
Call Screening Hand et
Ba e
Record Memo
Announcement Record Announcement
Play Announcement
Delete Announcement
Record Announce Only
Play Announce Only
Delete Announce Only
Set An wer Mode An wer and Record
Announce Only
Record Me age Length 30 Second
60 Second
120 Second
Maximum
Record Quality High Quality
Long Play
Ring Delay Immediately
10 ec
20 ec
30 ec
Auto
Voice Prompt Record Word
Voice Control
U er Li t Complete
SMS
An wering Mach. Continue
Volume
Copy to Directory
Delete all
Call Li t Delete entry
Copy to directory
Date and time
Statu
Delete li t

BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
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BT Diverse Helpline – 08457 908 070
Quick guide to
handset settings
Switch the hand et
OFF/ON: Hold down.
(default i ON)
Switch keyguard Hold down.
on/off
Switch hand et Hold down.
ringer off
Make a call or .
Redial a number to scroll through the list to dial.
Copy a di played to display Copy to directory add name
number in the redial display shows Save entry .
li t to the directory
Dial from the to name or number you want to dial .
directory
Dial from Call li t to display Calls List to display the number you want .
Adju t hand free
volume whil t in Display shows Volume to decrease/increase volume .
hand free mode
Adju t earpiece display shows Volume to decrease/increase volume .
volume
Make internal call then select handset and click on .
Call all hand et to Call All .
Tran fer call to then select handset and click on . When user answers press .
another hand et
Put caller on hold then select handset and click on . When finished press .
while you make Back will be selected press .
an internal call
Set date and time to display Calender/Clock to display Date/Time
enter date enter time . Select am/pm .
➤
➤
OK OK
OK
OK OK
OK
Int
Int
Int
Int
OK
OK OK OK
OK
OK
Menu
Menu
Menu
Menu
Menu
OK
Menu
Page
no
15
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15
27
27
19
32
16
41
28
28
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29
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OK

BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
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BT Diverse Helpline – 08457 908 070
Quick guide to handset
display icons
MENU
C
Redial, lists u to the last 10 dialled number.
Flashes to indicate new messages (e.g. Calls or SMS).
Remains constant when you have old messages stored.
For calling other handsets.
O ens the menu.
Shows the status of the handset battery.
Scroll through the menu.
Confirms the function dis layed.
Scroll left and right when entering numbers or messages.
Deletes numbers/characters (from right to left).
Ringer off.
Key ad locked.
Shows the number of the handset and is dis layed in to left hand corner.
Answering machine set to ON.
Crescendo tone.
A ears when the time and date is set, allows access to Calendar/Clock
functionality.
INT
OK
eg. 1

Del
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BT Diver e 5350
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INT MENU
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BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
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BT Diverse Helpline – 08457 908 070
Introduction
Unpacking your
BT Diverse 5350
If anything is missing, please contact
your place of purchase immediately.
One BT Diverse 5350
base station
One BT Diverse 5300
handset
One power supply
for the base station
One telephone
line cord
Two AAA rechargeable
batteries
One belt clip
Battery compartment
cover
For guarantee purposes proof of
purchase is required so please keep
your receipt.
Enter your system PIN code here:
For more information on your system
PIN, see page 52.
For your records
Date of purchase:
Place of purchase:
INTRODUCTION

BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
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BT Diverse Helpline – 08457 908 070
Safety infor ation
afety information
General
Only use the power supply included
with the product. Using an
unauthorised power supply will
invalidate your guarantee and may
damage the telephone. Power supply
number is M-GA35-095130F.
For the handset use only AAA 1.2V
Nickel Metal Hydride (NiMH)
rechargeable batteries with a minimum
capacity of 700 mAh. Never use other
batteries or conventional alkaline
batteries. They could lead to a short
circuit or destroy the battery casing.
Batteries and accessories are available
from www.withandwithoutwire .com
or call 0870 240 5522.
If the Keyguard is switched on, it is
NOT possible to make calls, including
emergency numbers (999/112).
Do not open the base station or handset
(other than to change batteries). This
could expose you to high voltages or
other risks.
Radio signals transmitted between the
handset and base may cause interference
to hearing aids.
This product should not be used near
emergency/intensive care medical
equipment and should not be used by
people with pacemakers.
Never dispose of batteries in a fire. There
is a serious risk of explosion and/or the
release of highly toxic chemicals.
Cleaning
Simply clean the handset and base
station with a damp (not wet) cloth, or
an anti-static wipe. Never use household
polish as this will damage the product.
Never use a dry cloth as this may cause
a static shock.
Environmental
Do not expose to direct sunlight.
The product may heat up when the
batteries are being recharged. This is
normal. However, we recommend that
you do not place the product on
antique/veneered wood to avoid damage.
Do not stand your product on carpets or
other surfaces which generate fibres, or
place it in locations preventing the free
flow of air over its surfaces.
Do not submerge any part of your
product in water and do not use it in
damp or humid conditions, such as
bathrooms.
Do not expose your product to fire,
explosive or other hazardous conditions.
There is a slight chance that your phone
could be damaged by an electrical storm.
We recommend that you unplug the
power and telephone line cord during an
electrical storm.
SAFETY INFORMATION

BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
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BT Diverse Helpline – 08457 908 070
1Connect the base station
Plug the power supply cable into the
power socket on the underside of your
base.
Plan the location
Situate your product close enough to
the telephone and mains power sockets
so that the cables will reach.
Make sure it is at least 1 metre away
from other electrical products to avoid
interference.
Do not situate the product in the
bathroom or other humid areas.
Setting up
WARNING
Do not connect the telephone line cord
to the phone socket until your handset
is fully charged. This will prevent the
risk of the phone being answered before
the battery is charged. Answering the
phone before the battery is fully
charged may prevent it from reaching
its optimum capacity.
2Plug the power supply
unit into the wall socket
SETTING UP

BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
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BT Diverse Helpline – 08457 908 070
WARNING
Under no circumstances should
non-rechargeable batteries be used.
Only use AAA 1.2V Nickel Metal
Hydride (NiMH) rechargeable
batteries with a minimum capacity of
700mAh.Using inappropriate batteries
will invalidate your guarantee and
may damage the telephone. Batteries
and accessories are available from
www.withandwithoutwire .com
or call 0870 240 5522.
3Regi tering and charging
the hand et
The display is protected by a plastic
film. Remove the protective plastic film
from the display.
MENU
INT
INT MENU
1
To register your handset, place it in the
base station with the display facing
upward. After approx. one minute, the
handset’s internal number is displayed
(e.g.: 1 ). Successful registration is
signalled by a confirmation tone.
When the handset is registered the
display will show:
Insert the batteries
Insert the two batteries supplied, as
indicated inside the battery
compartment and slide the battery
compartment cover shut.
The battery cover may be found in the
packaging with the batteries.
SETTING UP

BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
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BT Diverse Helpline – 08457 908 070
Out of range?
If you go out of range of a base station
for a long time while your handset is
switched ON, it may take more than
20 minutes to ‘find’the base station
again when you come back within
range. However, by simply switching
the handset OFF for a moment, then
ON again, it will find the base station
within a few seconds.
Battery level icon
When the batteries are almost flat a
beep sounds and the display shows the
empty battery icon. You will need to
recharge your handset before you can
use it. The various states of charge
are shown below:
Batteries fully charged
Batteries at 66%
Batteries at 33%
Batteries empty
Battery performance
Batteries and case may become warm
during charging. This is normal.
Under ideal conditions, the handset
batteries should give about 13 hours
talktime or 170 hours standby time
on a single charge. However, new
NiMH batteries do not reach their full
capacity until they have been in
normal use for several days.
The charge capacity of rechargeable
batteries will reduce with time as they
wear out, so reducing the talk/standby
time of the handset. Eventually they
will need to be replaced. New batteries
are available from
www.withandwithoutwire .com
or call 0870 240 5522.
If you replace the handset batteries
with ones that have been fully charged,
the battery indicator will not show full
until the next charge cycle has been
completed. Charge the handset until
the batteries register full again. From
then on the display will be correct.
If the icon on the di play
fla h continuou ly...
It means that the handset is not
registered with the base station.
Ensure you have correctly carried out
step 3 above. If the product has still
not registered, please see “Registering
manually”on page 70.
All additional handsets you purchase
will need to be individually registered
with the base station before they will
work with the BT Diverse 5350.
Leave the handset for approx. 16 hours
in the base station to charge the
batteries, as they are not charged in the
factory. The battery status icon flashes
on the handset to indicate that the
batteries are being charged.
SETTING UP

BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
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BT Diverse Helpline – 08457 908 070
4Connect the telephone
line cord to the base and
plug into the wall socket
Ensure that each end of the line cord is
fitted into the correct socket.
Fit the belt clip onto the back of the
handset.
Your BT Diverse 5350 is now
ready for use.
SSlloott
etting the date and time
Press the Menu options button.
Press the DOWN navigation
button until the display shows
Calender/Clock .
Press the OK options button.
Set Appointment appears.
Press the DOWN navigation
button until the display shows
Date/Time .
Press the OK options button.
Enter the day/month/year, e.g.
05 10 03 for 5th October 2003.
Press the OK options button.
Enter the time –hours/minutes.
e.g. 0925 for 9:25am.
Press the OK options button.
Use the UP/DOWN navigation
buttons to select am/pm if in 12
hour mode.
Press the OK options button.
Press the DOWN navigation
button to Time Mode .
Press the OK options button.
Use the UP/DOWN navigation
buttons to select 12 or 24 hour
display (12hr is the default).
Press the OK options button.
Press the RED PHONE button
until you reach the idle display.
OK
MENU
OK
OK
OK
OK
OK
OK
Note
If you subscribe to a Caller Display
service the time and date will be set
with the first incoming call.
However, the year setting will have to
be changed manually. See opposite.
SETTING UP

BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
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BT Diverse Helpline – 08457 908 070
To make an external call
Ensure the handset is
switched ON.
Press the GREEN PHONE
button. You will hear the dial
tone.
Dial the number.
Using the telephone
Preparatory dialling
Enter the phone number first.
If you make a mistake press
the Coptions button to
remove any incorrect digits.
Press the GREEN PHONE
button to dial the number.
Making and ending calls
To end a call
Press the RED PHONE button.
Note
To exit a menu at any time, press the
RED PHONE button. This will take
you back one step. Keep pressing the
RED PHONE button to return to the
idle screen.
To switch the handset power
on and off
Press and hold the RED
PHONE button to switch the
handset off.
Press and hold the RED
PHONE button to switch the
handset on again. Call timer
Your handset automatically times the
duration of all external calls, showing it
on the display during your call and for
a few seconds after it is finished.
C
USING

BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
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BT Diverse Helpline – 08457 908 070
To receive an external call
Press the GREEN PHONE
button to answer the call.
Or
If the handset is on the base,
simply lift it up and speak.
You do not need to press the
GREEN PHONE button.
This is called Autotalk. You
can switch autotalk off so you
always have to press the
GREEN PHONE button to
answer a call, see page 46.
To switch back to using the
handset at any time, press the
GREEN PHONE button.
Handsfree
Handsfree allows you to talk to your
caller without holding the handset and
enables other people in the room to
listen to the conversation. Your hands
are left free, for example to take notes.
To adjust the handsfree
volume whilst in handsfree
mode
Whilst in handsfree mode and
you want to increase or
decrease the handsfree volume.
Press the MENU options
button.
Press the OK options button to
select volume .
Using the LEFT or RIGHT
navigation buttons you can
either increase or decrease the
volume.
Press the OK options button
if you want to save the new
volume setting.
MENU
OK
OK
Note
You can test the handsfree function by
dialling the BT speaking clock on 123.
To make a handsfree call
Dial the number
Press the HANDSFREE button.
The loudspeaker is switched
on and you hear the number
being dialled.
➤
➤
To answer a call in handsfree
When the phone rings:
Press the HANDSFREE button.
The call is transferred to the
loudspeaker.
➤
➤
USING

BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
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BT Diverse Helpline – 08457 908 070
Note
If you need to replace the handset in
the base station during a call, for
example, because the battery is flat,
hold down the HANDSFREE button.
To switch to handsfree during
a call
During a call you can switch to
handsfree mode:
Press the HANDSFREE button.
The call is transferred to the
loudspeaker.
Press the GREEN PHONE
button to switch back to using
the handset.
To store an entry in the
directory
Press the DIRECTORY button.
Press the MENU options button.
Display shows New ntry .
Press the OK options button.
Enter the telephone number.
Press the OK options button to
enter the name.
Enter the name.
Entering names:
Enter the name using the letters
on the keypad. For example, to
enter the name TOM :
Press the 8button, T appears
on the display.
Press the 6button three times
until the display shows O .
Then press the 6button to
display m .
For the full character map,
see page 18.
Press the MENU options
button. Display shows Save
ntry
.
Press the OK options button
to confirm.
Press the RED PHONE button
until you reach the idle display.
OK
OK
MENU
Using the directory
There are three directory options
available. Up to 100 name and number
directory, an extra directory where an
additional 10 names and numbers can
be stored and a voice activated
directory. Instructions for the standard
directory are described here, but
please see page 72 for instructions on
using the extra directory and voice
activated directory.
You can store up to 100 names and
numbers in the standard telephone
directory. You can enter up to 32 digits
and up to 16 characters.
OK
MENU
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6mno
6mno
➤
➤
USING

BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
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BT Diverse Helpline – 08457 908 070
Note
The first letter of each name, and the
first letter after a punctuation mark
are automatically shown as capitals.
Letters are always added to the left of
the cursor.
Press to switch between capitals
and lower case.
Press to move the cursor.
Press to delete from right to left.
Press 1to enter a blank space.
1
C
1 t 2nd 3rd 4th 5th 6th 7th 8th 9th 10th 11th 12th 13th 14th
pre pre pre pre pre pre pre pre pre pre pre pre pre pre
1€£$¥
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def3ëéèê
ghi 4 ïíìî
jkl5
mn o 6 öñóòôõ
pqrs7ß
tuv8üúùû
wxyz 9ÿ´yæø å
a➔A✱/()<=>%
.,?!0+-:¿¡“‘;–
#@\&§
0+
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8tuv
7pqr
6mno
5jkl
4ghi
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1
Character map
These are the characters you can use when storing a directory entry.
USING