BT QUARTET 3100 User manual

This equipment is not designed for making emergency telephone calls when the power fails.
Alternative arrangements should be made for access to emergency services.
This product is intended for connection to analogue public switched telephone networks
and private switchboards in the United Kingdom.
Quartet 3100
Cordless Telephone
User
Guide
Quartet 3 00 User Guide ~ 6th Edition ~ 3rd September ’02 ~ 4388
YOU MUST
SUBSCRIBE TO YOUR
NETWORK PROVIDER’S
*CALLER DISPLAY *CALL WAITIN
AND *CALL MINDER OR 1571 SERVICE
BEFORE THESE FEATURES WILL WORK.
*A QUARTERLY FEE IS PAYABLE

Quartet 3100 User Guide ~ 6th Editio ~ 3rd September ’02 ~ 4388
Please open this page for an
‘at a glance’ guide to your
Quartet 3100

Quartet 3100 User Guide ~ 6th Edition ~ 3rd September ’02 ~ 4388
Please open this page for a
further ‘at a glance’ guide to your
Quartet 3100

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Quartet 3100 User Guide ~ 6th Editio ~ 3rd September ’02 ~ 4388
1
At a glance
Handset fascias
Can be changed to suit
your personal preference,
see page 11.
Aerial
Should be extended to obtain
the best signal and reception
available, see page 9.
Recall/Call Waiting
button
For use with a
switchboard/PBX and
BT Select Services, see
page 41.
Also allows you to use
the Call Waiting feature,
see page 32.
Up and Down buttons
Use to scroll up and down
through the menu options,
see page 3.
Last number redial/
Pause button
Redials up to 5 of the last
numbers called, or press to
enter a pause in a stored
number, see page 19.
Option buttons
Lets you select options
within each menu that
are shown on the display,
see page 12.
Ke pad
Talk button
Press to make or receive
a call, see page 12-13.
Clear button
Use to delete unwanted
digits or characters and
to exit the menu, see
page 18.

Quartet 3100 User Guide ~ 6th Edition ~ 3rd September ’02 ~ 4388
Power/In use light
Green light comes on when
connected to the power supply
and flashes when in use.
Charging light
Red light comes on to indicate
charging when the handset is
on the base.
Page button
Press to page the
handset, see page 22.
2

Quartet 3 00 User Guide ~ 6th Edition ~ 3rd September ’02 ~ 4388
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MENU STRUCTURE
Base Settings Ringer Volume Off – Low – High
1 – 2 – 3
1571 Off On
Tone – Pulse
Handset Settings
De-Register
Time Setting 00:00
Off – Low – High
1 – 2 – 3
1 – 2 – 3
Ringer Melody
Check 1571
(BT Answer)
Dial Mode
Ringer Volume
Ringer Melody
Page Melody
Off On
Key Tones
Handset
De-Registered
De-Register
This Handset?
Register Handset? Handset
Registered
Press Page On Base
Until Base Beeps

Quartet 3 00 User Guide ~ 6th Edition ~ 3rd September ’02 ~ 4388
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Quick guide to handset display icons
Battery icon – shows the status of the handset battery.
Directory icon
*Telephone icon – flashes to indicate that new calls have been received
in the Calls list.
*BT 1571 icon – indicates that the 1571 voice mail detection feature is
switched on. Flashes to indicate new voice mail messages have been
received.
Keypad lock icon – indicates that the keypad lock feature is switched on.
*You must subscribe to your Network Provider’s Caller Display and 1571 or
Call Minder Service for these features to work.
09:30 1571
Handset 1
04
*Calls list
counter
*Calls list icon Directory icon
*1571 icon
Backlit display (LCD)
Time
Standby screen

Quartet 3 00 User Guide ~ 6th Edition ~ 3rd September ’02 ~ 4388
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Quick guide
Quick guide to most commonly used handset settings and functions
Function
Answer a call/End a call
Make a call
Redial a number from the
redial list
Store a number in the directory
Dial a number in the directory
Adjust the earpiece volume
Secrecy on/off
Transfer call to another handset
View and dial the Calls list
Adjust handset ringer volume
Adjust base ringer volume
Button combination
, , to scroll through to entry, to dial number
displayed.
, , display shows Enter Name, enter name
using keypad, , display shows Enter Number,
enter the number, .
, , to scroll through to entry, press to dial
number displayed.
During a call, press to increase or decrease volume.
During a call, press and release to switch ON.
Press and release again to switch OFF.
During a call, press , enter handset number to
transfer to .
, to scroll through list, to dial entry
displayed press .
or until display shows Handset Settings , , display
shows Ringer Volume , , to select volume required.
or until display shows Base Settings , , display
shows Ringer Volume , , to select volume required.
New
Sa e
Sec
Sec
Tran
OK
OK
OK
OK
OK

Quartet 3 00 User Guide ~ 6th Edition ~ 3rd September ’02 ~ 4388
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In this guide
At a glance 1
Menu structure 3
Quick guides 4-5
Introduction 7
Safety information
Setting up 9
Using your Quartet 3100 12
Making and receiving calls 12
Call timer 13
Secrecy/Music on hold 15
50 Name and number directory 16
edial 19
Paging 22
Base Settings 23
Handset Settings 25
BT Select Services 29
Caller Display 29
Calls list 29
Call Waiting 32
1571 Voice mail indication 33
Using Quartet 3000
additional handsets 35
egistering your handset 35
Transferring calls 37
General information 3
Guarantee 38
If you have to return
your product 39
Technical information 39
Batteries 39
Call security 40
Switchboard compatibility 41
Switchboard use 41
Help and advice 42
Index 44
Note
In this user guide, we’ve included
helpful tips and useful notes. They are
shown in a white box like this.
Note
There is a detailed Index at the back of this guide, see page 44.

Quartet 3 00 User Guide ~ 6th Edition ~ 3rd September ’02 ~ 4388
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Introduction
HELPLI E
If you have problems with your phone, call the Quartet 3100 Helpline on 0870
6058047.
Your Quartet 3100 is designed for ease
of use and made to the high standards
set by BT.
You can expect your Quartet 3100 to
provide many years of quality service.
Please read the instructions carefully
before use and keep this user guide for
future reference.
For your records
For guarantee purposes proof of
purchase is required, so please keep
your receipt.
Date of purchase:
Place of purchase:
Serial number:
(on the underside of the base unit)
Unpacking your
Quartet 3100
Check that your Quartet 3100 is complete.
If anything is missing, please contact
your place of purchase immediately.
Quartet 3100 handset.
Quartet 3100 base unit.
Power supply unit.
Telephone line cord.
3 handset fascias
(1 already fitted
on the handset)

Quartet 3 00 User Guide ~ 6th Edition ~ 3rd September ’02 ~ 4388
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Safety information
General
Only use the power supply unit
included with the product. Using an
unauthorised power supply will
invalidate your guarantee and may
damage the telephone. The item code
for the power supply unit is 872264,
as stated on the underside of the
base unit.
For the handset use only the
approved rechargeable battery pack.
Under no circumstances should
non-rechargeable batteries be used.
Using unapproved batteries will
invalidate your guarantee and may
damage the telephone.
Radio signals transmitted between
the handset and base may cause
interference to some hearing aids.
Do not dismantle the handset or base
station. This could expose you to high
voltages or other risks. Contact the
helpline for repairs.Never dispose of
batteries in a fire. There is a serious
risk of explosion and/or the release
of highly toxic chemicals.
Cleaning
Simply clean the handset and base
station with a damp (not wet) cloth,
or an anti-static wipe. Never use
household polish as this will damage
the product. Never use a dry cloth
as this may cause a static shock.
Environmental
Do not expose to direct sunlight.
The product may heat up when the
batteries are being recharged. This
is normal. However, to avoid damage
we recommend that you do not place
the product on antique/veneered
wood.
Do not expose your product to fire,
explosive or other hazardous
conditions.
There is a slight chance that your
phone could be damaged by an
electrical storm. We recommend that
you unplug the power and telephone
line cord for the duration of the
storm.

Quartet 3 00 User Guide ~ 6th Edition ~ 3rd September ’02 ~ 4388
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Setting up
Follow these steps to set up your Quartet 3100 ready for use.
Plan the location
Situate your Quartet 3100 close enough
to the mains power socket and telephone
socket so that the cables will reach.
Make sure it is at least 1 metre away
from other electrical products to avoid
interference.
Do not situate the product in the
bathroom or other humid areas.
Your Quartet 3100 works by sending
and receiving radio signals between the
base unit and the handset.
The strength of the signal depends on
where you site the base unit and how
the aerials are deployed.
The higher the base unit is located,
the better. An upstairs room is ideal.
2Plug the power supply
cord into the socket on the
underside of the base unit
1Handset and base aerials
Your Quartet 3100 handset and base
use compact aerials which we
recommend you pull out to obtain the
best signal and reception available.
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F
Menu
Power supply unit
Mains power
socket

Quartet 3 00 User Guide ~ 6th Edition ~ 3rd September ’02 ~ 4388
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Note
Do not connect the telephone line
cord to the phone socket until the
handset is fully charged.
This will prevent the risk of the phone
being answered before the batteries
are charged, which may prevent them
from reaching maximum capacity.
3Connect the base unit
power supply to a power
socket
The green Power/In use light will come
on when the power is switched on.
The power supply unit must remain
plugged in all the time.
4Charge the handset
Your handset comes with a
rechargeable battery pack pre-installed
but the battery pack will need
charging.
When you first use your Quartet 3100,
the rechargeable battery in the handset
needs charging for 24 hours.
Place the handset on the base unit,
ensuring the contacts are touching.
The red CHAR IN light will come on.
The charging light will remain
constantly lit while the handset is
placed on the base unit, even when the
handset batteries are fully charged.
Note
When fully charged and in good
condition, the handset will provide up
to 7 hours talktime or 72 hours standby.
If you are making a call and the
handset battery is running low you
will hear a warning tone every
10-15 seconds.
Place the handset on the base unit to
recharge.
However, the charge capacity of
rechargeable batteries will reduce with
time as they wear out, so reducing the
talk/standby time of the handset.
Eventually they will need to be replaced.
New batteries can be obtained from
the Helpline. Please see page 39 for
instructions on how to install a new
battery pack.

Quartet 3100 User Guide ~ 6th Edition ~ 3rd September ’02 ~ 4388
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5When the handset has
been charged for 24 hours
plug the line cord into the
telephone wall socket
Your Quartet 3100 is now
ready for use.
Helpline
If you have any difficulties setting up
your Quartet 3100 please call the
Helpline on 0870 6058047.
6Changing your handset
fascias
There are 3 removeable handset fascias
to choose from (one is fitted already on
the handset). Press in the centre of the
fascias and slide upwards to take off.
To put a new fascia on, slide the fascia
down onto the handset making sure that
it clips into place securely.
Note (cont)
To get the longest possible life from
your battery, leave the handset off the
base unit for a few hours each day.
Telephone
line cord
Note
You can set the time on your Quartet
3100 handset display, please refer to
page 25 for instructions.

Quartet 3 00 User Guide ~ 6th Edition ~ 3rd September ’02 ~ 4388
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Using your Quartet 3100
Making and receiving calls
To make an external call
Lift the handset off the base
unit.
Press the TALK button.
The green In Use light on the
base unit begins to flash and
the handset display will show
the icon while it is in use.
Listen for the dialling tone.
Dial the number you want.
Your Quartet 3100 has a menu driven
display. The UP and DOWN buttons
allow you to scroll through the menu
and the OPTION buttons below the
display allow you to select options within
each menu.
Note
To quit a menu at any time, press the
CLEAR button. This will take you back
one step. To return to the standby
screen keep pressing the CLEAR button.
Preparatory dialling
First enter the number to be
dialled. The number is shown
on the display. If you make a
mistake, press the CLEAR
button to remove any incorrect
digits.
A
B
C
D
E
F
Menu
OPTION buttons
UP and DOWN
buttons

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To end a call
Press the TALK button.
Or
Replace the handset on the
base unit.
To receive a call
When the phone rings:
The handset display will show
EXTERNAL CALL or if you have
subscribed to a Caller Display
Service it will show your caller’s
telephone number or name if
you have stored it in your
directory (unless the number
has been withheld or is an
international number).
If your handset is on the base
unit, simply pick it up to answer
the call.
Or
If your handset is off the base
unit, press the TALK button.
Call timer
Your handset will automatically time
the duration of all external calls. The
handset display shows the call duration
both during your call and for a few
seconds after it is completed.
Note
An Inductive Coupler has been built
into the handset to improve sound
quality for people using hearing aids.
Switch your hearing aid to T and
adjust the position of the handset until
you get the best reception.
If you have entered the
number correctly, press the
TALK button to dial the
number. The display will show
Calling .

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Note
Your Quartet 3100 handset uses a
telescopic aerial that should be pulled
out when on a call to obtain the best
signal and reception available.
To select an alternative
channel during a call
Your Quartet 3100 automatically
scans the available radio
channels and selects the best
quality reception to use.
If you experience interference
during a call, press the CHAN
options button.
Your caller will momentarily be
placed on hold. The display
will flash
Seeking Channel and
your handset will select an
alternative channel and then
return to your caller.
To cancel channel seeking at
any time, press the CLEAR
button.
CHAN
T
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Menu
Note
The handset range is up to 250 metres
from the base unit in ideal conditions.
The stated range of this product is
measured in open field conditions. Walls,
ceilings and metal structures will
reduce the maximum range.
If you start to go out of range while
using the phone, you will hear warning
beeps. Move closer to the base unit.
If you do not move back into range your
call may be disconnected. You can
check if you are in (or out of) range
by pressing the button and then
the button when you are in
standby mode. The display will show
either
IN RANGE or OUT OF RANGE for a
few seconds.

Quartet 3 00 User Guide ~ 6th Edition ~ 3rd September ’02 ~ 4388
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Secrecy/Music on hold
When on a call you can talk to someone
in the same room without your caller
hearing.
To switch Secrecy on and off
To switch on during a call:
Press and release the SEC
option button.
The display will flash
Secrecy
and your caller will be put on
hold. Both you and your caller
will hear music until the SEC
options button is pressed again.
You can now talk to someone
in the same room without your
caller hearing you.
To switch off during a call:
Press and release the SEC
option button again to return
to your caller.
SEC
SEC
To adjust the earpiece volume
During a call you can adjust
the volume of the handset
receiver. The earpiece volume
will remain at the volume
level you set until you adjust it
again.
During a call:
Press the UP or DOWN button
to increase or decrease the
earpiece volume.
The display will show the
current volume setting, e.g.
As you increase or decrease
the volume the boxes will
show the volume level.
VOLUME
= Maximum
VOLUME
= Minimum

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For example, if you wish to
enter the name TOM:
To enter the letter T, press the
8button. The cursor will
automatically move to the right.
To enter the letter O, press the
6button three times.
To enter the letter M, press
the 6button.
If you enter a character
incorrectly use the CLEAR
button to delete it and then
enter the correct character.
When you have entered the
name correctly, press the OK
option button to confirm.
The display will show
Enter
Number
and the cursor will
flash underneath.
Enter the telephone number
you want to store.
If you enter a digit incorrectly
use the CLEAR button to
delete it and then enter the
correct digit.
When you have entered the
number correctly, press the
SAVE option button to confirm.
T
U
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M
N
O
M
N
O
OK
SAVE
50 ame and umber
Directory
You can store fifty of your most
frequently used names and telephone
numbers in the directory. Please note
that numbers can be no longer than
20 digits and names no longer than
13 characters.
To store a name and number
in the directory
Press the DIRECTORY option
button.
Press the NEW option button.
The display will show Enter
Name
and the cursor will flash
underneath.
Enter the name using the
letters on the keypad buttons.
NEW
Note
You can change between upper and
lower case by pressing the
A-a option
button and enter a space between
characters by pressing the 1button
twice. You can also use the ✱,
#
and 1buttons for other punctuation
characters.

Quartet 3 00 User Guide ~ 6th Edition ~ 3rd September ’02 ~ 4388
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To view and dial a name and
number in the directory
Press the DIRECTORY option
button.
The first entry in the directory
will be displayed (if there are
no entries in the directory the
display will show
Directory
Empty
).
Use the UP or DOWN button
to scroll through the directory
to find the entry you want.
Or
To search alphabetically, press
the relevant keypad number,
for example to find
TOM , press
the 8button and scroll
through the entries under T .
When the entry you want is
displayed, press the TALK
button to dial the number.
T
U
V
The display will show Entry
Sa ed
and then show the name
and number you have entered.
Press the CLEAR button until
you return to the standby
screen.
Please note that you MUST
enter a name and a number, if
you do not your entry will not
be stored and the display will
show
Error . The display will
then return to the number
entry field.
Note
Stored numbers can include
switchboard and network
services that use the ✱and
#
buttons as well as PAUSE
and RECALL functions.
To enter a pause in a directory
number, press the button.
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