BT IMAGE 370 User manual

Image 370 combined fax, copier,
telephone and answering machine
User guide
STOP
FAX
BACK
PUSH
TO
OPEN
Call Return Call Divert
START
DIRECTORY REDIAL
SET UP RECEIVE
MODE
12
A
B
C
3
D
E
F
5
J
K
L
6
M
N
O
8
T
U
V
9
W
X
Y
Z
0
4
G
H
I
7
P
Q
R
S
✱
PR
12
34
78
910
56
ANSWER ■●MEMO DELETE ■PLAY ll I§§
I§§
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.
Image 370
Combined Fax Copier & Telephone

Pause button - inserts a pause
when entering a number.
Recall button - for use with
switchboards and BT Select
Services.
Automatically retrieves a
document from a fax machine set
ready for polling.
Press to begin sending or
copying a document.
Press to stop faxing or copying.
Also takes you back to standby
mode during programming.
STOP
FAX
BACK
R
P
Redials phone and fax numbers.
Use to enter sub-menus when
changing fax settings.
Use to access the receive mode
options.
Stores up to 40 names, phone
and fax numbers.
Moves the cursor through the
display. Shown as §©
throughout this guide.
Use to confirm settings.
Activates the hands free facility.
Sometimes referred to as the
“HOOK” button.
Please open this page for a further ‘at a glance’
guide to your Image 370 fax machine.
STOP
FAX
BACK
Call Return Call Divert
START
DIRECTORY REDIAL
SET UP RECEIVE
MODE
12
A
B
C
3
D
E
F
5
J
K
L
6
M
N
O
8
T
U
V
9
W
X
Y
Z
0
4
G
H
I
7
P
Q
R
S
✱
PR
12
34
78
910
56
Control panels
DIRECTORY
REDIAL
SET UP
RECEIVE
MODE
START

In-built microphone for
hands-free conversation.
Skip buttons - use to skip
forwards and backwards between
messages and memos recorded
on the answering machine.
Answer button - switches the
answering machine on and off.
Memo button - press to record a
personal memo which can be left
as a massage for another user.
Delete button - use to delete
messages and memos recorded
on the answering machine.
Play/pause button - use to
play back and pause messages
recorded on the answering
machine.
3
STOP
FAX
BACK
PUSH
TO
OPEN
Call Return Call Divert
START
DIRECTORY REDIAL
SET UP RECEIVE
MODE
12
A
B
C
3
D
E
F
5
J
K
L
6
M
N
O
8
T
U
V
9
W
X
Y
Z
0
4
G
H
I
7
P
Q
R
S
✱
PR
12
34
78
910
56
ANSWER ■●MEMO DELETE ■PLAY ll I§§
I§§
.
.
.
.
.
.
.
.
.
ANSWER ■●
.
.
.
.
.
.
.
.
.
I§§
I§§
MEMO
DELETE
■PLAY ll
Answering
machine
controls
Answering machine controls

Paper holder
Holds up to 50 sheets
of A4 (210 x 297mm)
paper.
Automatic
document feeder
Holds up to 5 pages
ready to be faxed or
copied.
Keypad
Use to dial numbers
and to enter names
and numbers in the
memory.
Handset
STOP
FAX
BACK
PUSH
TO
OPEN
Call Return Call Divert
START
DIRECTORY REDIAL
SET UP RECEIVE
MODE
12
A
B
C
3
D
E
F
5
J
K
L
6
M
N
O
8
T
U
V
9
W
X
Y
Z
0
4
G
H
I
7
P
Q
R
S
✱
PR
12
34
78
910
56
ANSWER ■●MEMO DELETE ■PLAY ll I§§
I§§
.
.
.
.
.
.
.
.
.
At a glance
At a glance
Image 370
Combined Fax Copier & Telephone
Paper support
Supports paper in the
paper holder.
Open button
Press to open the front
panel when accessing
the document scanner
unit or inserting a new
print ribbon.
Display
Displays receive mode,
time and number of
voice messages
received/stored.
During use displays
status, names, numbers
and user information.
One touch panel
Stores ten one touch
names, telephone and
fax numbers.
Select Services
buttons
Pre-programmed Call
Return and Call
Diversion.
4

5
In this guide
In this guide
At a glance 4
Introduction 6
Setting up 7
Using the answering
machine 19
Using the telephone 26
Using the fax machine 33
Additional features 37
Help 55
Technical specification 63
Technical information 65
Index 67
Hints and tips boxes
In this user guide we’ve included helpful tips and
useful notes. They are shown in grey boxes.
Customer Helpline
If you have problems with your Image 370, call
the BT Helpline on Freefone 0800 854 726.

6
Introduction Your Image 370 fax machine is
designed for ease of use and made to the high standards set by BT
We thank you for choosing a BT product and
expect that you will have many years of
quality service
Please read these instructions carefully
before use, and keep this user guide for future
reference.
For your records
Date of purchase:
Place of purchase:
Serial number (on base of unit):
Purchase price:
(Proof of purchase is required for warranty
purposes, so please keep your receipt)
Introduction
Customer Helpline
If you have problems with your
machine, call the Image 370 Helpline on
Freefone 0800 854 726.

Check that your Image 370 is complete.
When you unpack you must have:
•Image 370 combined fax, copier, telephone
and digital answering machine
•handset
•telephone line cord
•handset cord
•mains power supply unit
•starter print ribbon (20m)
•print ribbon cog and spigot.
7
Setting up
Setting upFollow these steps to get your Image 370 up
and running and ready to use
Electrical storm warning
We advise you to disconnect your Image 370
during electrical storms as it may be damaged.
If a fault occurs during the 12 month warranty
period due to accidental or wilful damage
(including lightning and electrical damage) BT
will not replace or repair the equipment free of
charge. If any damage of this nature occurs,
please claim against your home contents
insurance.

1 Insert the print ribbon
If you are changing the ribbon please turn to
page 56.
A starter print ribbon is included with your
Image 370. The ribbon is used to print
documents and must therefore be inserted into
your Image 370 before you can receive or copy
documents.
To insert the print ribbon
If you have already connected it, remove the
handset from its cradle before opening the
front panel. This will prevent it falling off when
the panel is opened. If you have inserted any
paper into the holder you should remove it.
•Open your Image 370 by pressing the PUSH
TO OPEN button on the front of the main unit.
•Pull the front panel open as shown below.
•Opening the front panel will reveal the
document scanner unit.
•Push up the green buttons marked 1and 2.
8
Setting up
Once the front panel is open take care not to
touch the optical scanner as this can result in
poor quality outgoing faxes and copies.
A 20m starter print ribbon is included with your
Image 370, however when it needs replacing a
60m ribbon should be used.
A 20m ribbon will print about 53 A4 sheets.
A 60m ribbon will print about 160 A4 sheets.
To ensure that you always have a spare ribbon in
stock call Freefone 0800 590 009.
PUSH
TO
OPEN
Document
scanner
unit
Optical
scanner
Button 2
Button 1
If a fax is being received when the ribbon runs
out, the remainder of the fax will be received into
the memory. The memory will save up to 40 pages
using the standard letter Slerexe A4 at normal
resolution (see page 64).

The end of the front roll into which the cog
must be inserted has a single groove cut into it.
This ensures that the cog is positioned
correctly and prevents it from slipping once
inside the roll. Insert the cog right up to the
shoulder, making sure the key fits into the
groove. (See below.)
The end of the front roll into which the spigot
must be inserted has two grooves cut into it.
Insert the spigot right up to the shoulder,
making sure the keys fit into the grooves.
(See below.)
Setting up
•Open the document scanner unit by pulling
it forward as shown below.
•Remove the print ribbon from its packaging
and insert the cog and the spigot (supplied)
into the front roll as shown below.
•Remove the elastic tie from around the rolls but
don’t allow the ribbon to unroll at this stage.
Insert the cog here
Insert the
spigot here
Back roll
Groove
Cog
Groove
Groove
Spigot
9
Key
Shoulder
Shoulder
Key
Key
Front roll

•Lower the front roll into the lower
compartment (1) and press down firmly the
left and right ends to make sure the cog and
spigot are sitting correctly in their black
plastic housings (2 & 3). (See below.)
Make sure that the cog on the print ribbon is to
your left as you look at the machine.
•Insert the fully assembled print ribbon into
the print ribbon compartment, inside the
base unit, as shown below.
•Place the end of the back roll over the spring
loaded green spindle on the left of the print
ribbon compartment (see below). Push the
print ribbon up against the spindle (1) and
lower the other end of the ribbon into the
compartment (2).
Spring loaded green spindle
Print ribbon compartment
12
3
2
1
10
Setting up