
When you vi it your cu tomer, take a
tick li t and make ure you cover all
the point rai ed in thi document.
A manufacturer of thi product,
cu tomer complaint are generally
made to u .
We will a i t cu tomer wherever we
can, to re olve any problem .
In general mo t problem are brought
about by failure to ob erve one or in
ome ca e many of the point rai ed
in thi document.
The e in tallation in truction will
form the ba i of any faultfinding
a i tance which we will give directly
to cu tomer if in taller are not
willing to help.
3
3.
.
H
H
O
OW
W
T
T
O
O
A
A
P
PP
PR
RO
OA
AC
CH
H
T
T
H
HE
E
J
J
O
OB
B
.
.
Vapori ing pot burner mu t have a
teady and continuou flue vacuum,
make ure that you check the terminal
po ition and a k que tion about
previou or prior chimney problem , if
there i any doubt about the
uitability, height or terminal po ition
do not take the job on.
Make ure that the chimney i high
enough to generate a teady reliable
vacuum.
If you line the chimney make ure
that you explain to the cu tomer
about the po ibility of cro wind
noi e ducting down the liner.
Make ure that you explain how the
conver ion will work and how the
converted appliance will differ in
relation to being fuelled by olid fuel.
Make ure that you explain how the
appliance will be controlled.
Make ure that you explain about the
running co t .
Where new oil torage tank are to be
in talled make ure that they comply
with OFTEC rule and Building Reg
Make ure that the appliance ha n’t
been modified with the addition of a
larger, none tandard boiler.
Make ure that cu tomer are aware
that the appliance will need to be
cleaned out and erviced in line with
the chedule.
Here’ the tick li t check out
1
1
C
C
U
US
ST
TO
OM
ME
ER
R
.
.
Go through all the point rai ed in the
fir t para and make ure that they
under tand all of them.
2
2
C
C
H
HI
IM
MN
NE
EY
Y
.
.
Performance (will it do the job) under
all condition .
3
3
E
E
X
XI
IS
ST
TI
IN
NG
G
H
H
E
EA
AT
T
L
L
O
OA
AD
D
.
.
Remember, if the appliance ha a
boiler it wa only originally de igned
to heat a hot water cylinder and a
heat leak rad or towel rail, if the
appliance ha a large boiler conver ion
fitted you will not be able to fit one
of the kit a tandard.
4
4
O
O
I
IL
L
S
S
U
UP
PP
PL
LY
Y
L
L
I
IN
NE
E
A
A
N
ND
D
T
T
A
AN
NK
K
L
L
O
OC
CA
AT
TI
IO
ON
N
.
.
5
5
E
E
L
LE
EC
CT
TR
RI
IC
CA
AL
L
.
.
(Neare t Supply)
6
6
V
V
E
EN
NT
TI
IL
LA
AT
TI
IO
ON
N
.
.