Buffalo TeraStation TS5210DN User manual

Network Attached Storage
TeraStation 5010
User Manual
Please make sure to read this manual before using and follow the procedures. If you have any inquiries about
the product, contact the number on the warranty statement or the packing box. Do not discard the included
documentations, the warranty statement, or the packing box.
Americas: www.buffaloamericas.com
Europe: www.buffalo-technology.com
Asia Pacific: www.buffalo-asia.com
35021131-16
June, 2018

Contents
Chapter 1 Getting Started .............................................9
Diagrams...........................................................................................9
2-Bay, 4-Bay, 8-Bay Desktop Model.......................................................... 9
4-Bay Rackmount Model .........................................................................12
12-Bay Rackmount Model .......................................................................14
Turning the TeraStation On and Off............................................. 16
Creating an Initialization Drive.................................................... 18
Chapter 2 Configuration ............................................. 19
Running the Setup Wizard............................................................ 19
Setting Up Through Setup Wizard..........................................................19
Opening Setup Wizard ............................................................................22
Opening Settings .......................................................................... 23
Checking the Device Information from Dashboard ..............................25
Chapter 3 File Sharing................................................. 26
Configuring Shared Folders ......................................................... 26
Adding a Shared Folder...........................................................................26
Recycle Bin................................................................................................28
Read-Only Shares.....................................................................................28
Hidden Shares ..........................................................................................29
Configuring Users ......................................................................... 29
Adding a User...........................................................................................29
Importing User Information....................................................................32
Adding a Group ............................................................................. 32
1

Configuring Access Restrictions for Shared Folders .................. 34
Local Users and Groups ...........................................................................35
Active Directory .......................................................................................36
Configuring Access Restrictions for Subfolders ......................... 39
Enabling Subfolders’ Access Restrictions ..............................................39
Restoring Owner and Permission Settings ............................................41
Chapter 4 Storage Management ................................ 44
RAID Modes ................................................................................... 44
Working with RAID Arrays............................................................ 45
Using JBOD...............................................................................................45
Changing RAID Mode ..............................................................................46
Shutting Down the TeraStation Automatically If Error Occurred.........47
Rebuilding the RAID Array Automatically .............................................49
Configuring Actions If A Drive Used for the RAID Array Has Not Been
Discovered................................................................................................50
Configuring a Hot Spare..........................................................................52
RMM (RAID Mode Manager)....................................................................54
RAID Scanning..........................................................................................56
Adding an External Drive ............................................................. 57
Connecting an External Drive.................................................................57
Compatibility ...........................................................................................57
Dismounting Drives ...................................................................... 58
Dismounting with the Function Button .................................................58
Dismounting from Settings ....................................................................58
Checking Drives ............................................................................ 59
SSD Trimming ................................................................................ 60
Data Protection Mode on the TS5210DF Series.......................... 61
2

S.M.A.R.T. ....................................................................................... 62
Displaying S.M.A.R.T. Information .........................................................62
Checking Drive Condition .......................................................................63
Formatting Drives ......................................................................... 64
Encrypting Drives.......................................................................... 65
Erasing Data on the TeraStation Completely .............................. 65
Drive Quotas.................................................................................. 66
Quotas for Users.......................................................................................66
Quotas for Groups ...................................................................................67
Size Limits.................................................................................................68
Using the TeraStation as an iSCSI Device .................................... 70
Introduction .............................................................................................70
Creating an iSCSI Volume ........................................................................71
Connecting or Disconnecting Volumes..................................................73
Using with Multiple Computers..............................................................74
Configuring Access Restrictions .............................................................74
Expanding Volume Sizes .........................................................................77
Deleting Volumes.....................................................................................78
Chapter 5 Backup ........................................................ 80
Backing Up to a Buffalo NAS Device............................................ 80
Preparing a Backup Destination.............................................................80
Configuring a Backup Job .......................................................................81
Backing Up to rsync-Compatible Devices ................................... 85
Preparing a Backup Destination.............................................................85
Configuring a Backup Job .......................................................................85
Backing Up from rsync-Compatible Devices .............................. 88
Backup Logs .................................................................................. 89
3

Replication..................................................................................... 92
Preparing a Replication Destination ......................................................92
Configuring a Replication Job ................................................................93
Synchronizing between Source and Destination TeraStations
Periodically...............................................................................................96
Failover .......................................................................................... 97
Before Configuring Failover....................................................................98
Usage Restrictions ...................................................................................99
Configuring Failover..............................................................................100
Replacing to the Backup TeraStation Manually ..................................102
Reconfiguring After Failover Occurs ....................................................102
Synchronizing between Main and Backup TeraStations Periodically104
Backing Up Your Mac with Time Machine ................................. 105
Chapter 6 Remote Access.......................................... 111
WebAccess ................................................................................... 111
FTP................................................................................................ 113
Cloud Storage.............................................................................. 114
Configuring Cloud Storage ...................................................................114
Uploading Files to Cloud Storage.........................................................117
Dropbox Sync .............................................................................. 120
Configuring a New Job ..........................................................................120
Changing Dropbox Job Settings...........................................................122
Creating a Shared Link (Windows Only)...............................................126
Microsoft Azure Storage Sync.................................................... 126
Creating a New Backup Job...................................................................126
Creating a New Restore Job ..................................................................132
Changing Job Settings ..........................................................................136
4

Chapter 7 Advanced Features .................................. 139
Antivirus Software ...................................................................... 139
Activating Virus Scanning .....................................................................139
Configuring Security Settings ..............................................................140
Licenses ..................................................................................................142
Connecting Through a Proxy Server ....................................................143
Updating Antivirus Pattern Files ..........................................................143
Configuring Folders as Virus Scanning Targets...................................144
Virus Scanning .......................................................................................145
Checking the Log ...................................................................................146
Online Help.............................................................................................147
Email Notification ....................................................................... 148
Sleep Mode .................................................................................. 150
Wake-on-LAN .............................................................................. 152
UPS (Uninterruptible Power Supply)......................................... 153
One PSU Device Is Installed...................................................................153
Two PSU Devices Are Installed..............................................................154
Power Supply Failure .................................................................. 156
Port Trunking............................................................................... 157
Offline Files.................................................................................. 159
Accessing from an NFS Client..................................................... 160
Encrypting Data Transmission ................................................... 165
Encrypting Settings Data ......................................................................165
Encrypting FTP Transfer Data ...............................................................165
SSL Keys ..................................................................................................165
SNMP............................................................................................ 166
Saving and Applying Settings.................................................... 167
Saving Settings ......................................................................................167
5

Applying Settings ..................................................................................168
Transferring Another TeraStation’s Settings............................. 169
Creating a Config File (.nas_config)......................................................170
Transferring Settings.............................................................................170
Restoring Factory Defaults......................................................... 171
Initializing from Settings ......................................................................171
Initializing with the USB Initialization Drive .......................................172
Resetting the Administrator Password ..................................... 173
Logs .............................................................................................. 173
Displaying TeraStation’s Logs ...............................................................173
Transferring Logs to the Syslog Server ................................................174
Creating a Link to the Logs in the Shared Folder ................................175
Changing Archive Rules for File Access Logs.......................................177
Updating the Firmware............................................................... 178
Updating Manually................................................................................178
Updating Automatically........................................................................179
Configuring Update Notification............................................... 180
Name, Date, Time, and Language .............................................. 182
Beep Alerts .................................................................................. 184
LCD and LEDs............................................................................... 184
Proxy Server ................................................................................ 185
Jumbo Frames ............................................................................. 186
Changing the IP Address ............................................................ 188
Boot Authentication ................................................................... 189
Notes Before Use....................................................................................190
Important Notice ...................................................................................190
Setting Up the Authentication Server on a Windows PC ....................190
Configuring Boot Authentication on the TeraStation.........................191
6

If the TeraStation Cannot Be Accessed.................................................192
Chapter 8 Drive Replacement................................... 195
Replacing Drives on the TS51210RH Series .............................. 195
LEDs ........................................................................................................195
Using JBOD or a Redundant RAID Mode and TeraStation Is On.........195
Using JBOD or a Redundant RAID Mode and TeraStation Is Off ........197
Using RAID 0...........................................................................................197
Using a Hot Spare...................................................................................198
Replacing Drives on Another Unit Series Other Than the
TS51210RH Series ....................................................................... 199
LEDs ........................................................................................................199
Using JBOD or a Redundant RAID Mode and TeraStation Is On.........199
Using a Redundant RAID Mode and TeraStation Is Off .......................202
Using RAID 0...........................................................................................202
Using a Hot Spare...................................................................................203
Replacing SSDs on the TS5210DF Series When Data Protection
Mode Is Enabled.......................................................................... 204
Using RAID 1...........................................................................................204
Using RAID 0...........................................................................................205
Using JBOD.............................................................................................206
Replacing a Non-Malfunctioning Drive..................................... 206
Chapter 9 Utilities...................................................... 208
NAS Navigator2 for Windows..................................................... 208
Mounting as a Network Drive ...............................................................211
Changing the IP Address .......................................................................211
NAS Navigator2 for macOS ........................................................ 212
Mounting as a Network Drive ...............................................................213
7

Changing the IP Address .......................................................................213
NovaBACKUP ............................................................................... 214
Chapter 10 Appendix ................................................ 215
TeraStation Does Not Work Properly......................................... 215
Power LED Keeps Blinking ....................................................................215
Booting the TeraStation in Emergency Mode......................................216
Cleaning the Dustproof Filter .................................................... 216
LCD Panel..................................................................................... 219
Modes .....................................................................................................219
Errors.......................................................................................................220
Status ......................................................................................................221
Default Settings .......................................................................... 223
Specifications .............................................................................. 224
Chapter 11 Regulatory Compliance Information.... 227
For Customers in All Regions ..................................................... 227
For Customers in the United States ........................................... 227
For Customers in Europe ............................................................ 228
For Customers in Taiwan............................................................. 231
8

Chapter 1 Getting Started
Diagrams
Depending on the number or type of drives in the unit, the model name will be different. Check the sticker on the
packing box for your unit’s model name.
2-Bay, 4-Bay, 8-Bay Desktop Model
TS5210DN, TS5210DF
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14
19
20
15 16 17 18
21
12
13
24
22 23
12345678
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10
TS5410DN
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12
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11 21
22
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12345678
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9

TS5810DN
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20
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21
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12345678910
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24
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1 Power Button ( )
To power on, connect the power cable and wait for 10 seconds, then press the power button. To power off,
press and hold the power button for 3 seconds.
If the TeraStation beeps, pressing this button for a short period will stop the beeping.
2 Power LED
When the TeraStation is on, the LED glows green.
3 Info LED
If there is a status message, the amber info LED will light up. Check the LCD panel to see the status message.
4 Error LED
If there is an error, the red error LED will light up. Check the LCD panel to see the error message.
5 LAN1 LED
When LAN port 1 is connected, this LED glows green. It blinks when the connection is active.
6 LAN2 LED
When LAN port 2 is connected, this LED glows green. It blinks when the connection is active.
7 LAN3 LED
When LAN port 3 is connected, this LED glows blue. It blinks when the connection is active.
8 LCD Panel
This display shows the status of many TeraStation settings. It also displays errors and messages when available.
9 Display Button
Switches between the different display modes. Also, if the TeraStation is beeping, press this button to stop it.
10 Function Button
Use this button for dismounting USB devices, rebuilding RAID arrays, configuring failover, stopping the
TeraStation’s beeping, and initializing settings using a USB drive.
11 Drive Lock ( )
Open the front panel with the key to replace drives or access the init button.
10

12 Init Button
Press and hold this button to initialize the TeraStation’s admin username and password, IP settings, SSL, and
service port restriction settings to their factory default values. The effects of this button can be changed in
Settings.
13 Status LEDs
Normally, these LEDs blink green when drives are accessed. If a drive fails, its LED will turn red.
14 Fan
Spins to avoid overheating inside. Do not block the fan.
15 USB 3.0 Port ( )
Compatible Buffalo USB drives, USB memory devices, and USB UPS connections can be connected. USB hubs
are not compatible.
On the TS5810DN series TeraStations, the USB 3.0 port in front is covered by a protector. Remove it before use.
16 LAN Port 1 ( )
Connect an Ethernet cable to use this port for your network. It is available for communicating at max. 1000
Mbps.
17 LAN Port 2 ( )
Connect an Ethernet cable to use this port for your network. It is available for communicating at max. 1000
Mbps.
18 LAN Port 3 ( )
Connect an Ethernet cable to use this port for your network. It is available for communicating at max. 10 Gbps
if using the included Ethernet or category 6A cable.
Note: To communicate at up to 10 Gbps, all network devices must be compatible with 10GbE.
19 Power Connector
Use the included power cable to connect to a UPS, surge protector, or outlet.
20 Anti-Theft Security Slot ( )
Use this slot to secure your TeraStation with a cable lock (not included).
21 Link LED
Glows green when the unit is connected to a network.
22 Link LED on 100 Mbps, 2.5 Gbps, and 5 Gbps
Glows amber when the unit is connected to a network at 100 Mbps or 2.5 and 5 Gbps.
23 Link LED on 1000 Mbps
Glows green when the unit is connected to a network at 1000 Mbps.
24 Link LED on 10 Gbps
Glows blue when the unit is connected to a network at 10 Gbps.
11

4-Bay Rackmount Model
TS5410RN
11 19 11 20 2345 11 1911 10 136 78
12 20 13 18 17 121614 15
21
24
22 23
1 Power Button ( )
To power on, connect the power cable and wait for 10 seconds, then press the power button. To power off,
press and hold the power button for 3 seconds.
If the TeraStation beeps, pressing this button for a short period will stop the beeping.
2 Info LED
If there is a status message, the amber info LED will light up. Check the LCD panel to see the status message.
3 Error LED
If there is an error, the red error LED will light up. Check the LCD panel to see the error message.
4 LAN1 LED
When LAN port 1 is connected, this LED glows green. It blinks when the connection is active.
5 LAN2 LED
When LAN port 2 is connected, this LED glows green. It blinks when the connection is active.
6 LAN3 LED
When LAN port 3 is connected, this LED glows blue. It blinks when the connection is active.
7 LCD Panel
This display shows the status of many TeraStation settings. It also displays errors and messages when available.
8 Display Button
Switches between the different display modes. Also, if the TeraStation is beeping, press this button to stop it.
9 Function Button
Use this button for dismounting USB devices, rebuilding RAID arrays, configuring failover, stopping the
TeraStation’s beeping, and initializing settings using a USB drive.
12

10 Init Button
Press and hold this button with something pointed to initialize the TeraStation’s admin username and
password, IP settings, SSL, and service port restriction settings to their factory default values. The effects of this
button can be changed in Settings.
11 Status LEDs
Normally, these LEDs blink green when drives are accessed. If a drive fails, its LED will turn red.
12 Fan
Spins to avoid overheating inside. Do not block the fan.
13 USB 3.0 Port ( )
Compatible Buffalo USB drives, USB memory devices, and USB UPS connections can be connected. USB hubs
are not compatible.
14 LAN Port 1 ( )
Connect an Ethernet cable to use this port for your network. It is available for communicating at max. 1000
Mbps.
15 LAN Port 2 ( )
Connect an Ethernet cable to use this port for your network. It is available for communicating at max. 1000
Mbps.
16 LAN Port 3 ( )
Connect an Ethernet cable to use this port for your network. It is available for communicating at max. 10 Gbps
if using the included Ethernet or category 6A cable.
Note: To communicate at up to 10 Gbps, all network devices must be compatible with 10GbE.
17 Power Connector
Use the included power cable to connect to a UPS, surge protector, or outlet.
18 Anti-Theft Security Slot ( )
Use this slot to secure your TeraStation with a cable lock (not included).
19 Serial Number
This sticker shows the TeraStation’s serial number.
20 UID Button
Press the UID button on the front or the back of the unit to cycle the blue LED on and off.
21 Link LED
Glows green when the unit is connected to a network.
22 Link LED on 100 Mbps, 2.5 Gbps, and 5 Gbps
Glows amber when the unit is connected to a network at 100 Mbps or 2.5 and 5 Gbps.
23 Link LED on 1000 Mbps
Glows green when the unit is connected to a network at 1000 Mbps.
24 Link LED on 10 Gbps
Glows blue when the unit is connected to a network at 10 Gbps.
13

12-Bay Rackmount Model
TS51210RH
10
1
3
7
6
5
4
2
8
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1211 14 15 16 17 1813
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22
2120
1 Power Button ( )
To power on, connect the power cable and wait for 10 seconds, then press the power button. To power off,
press and hold the power button for 3 seconds.
If the TeraStation beeps, pressing this button for a short period will stop the beeping.
2 Power LED ( )
When the TeraStation is on, the LED glows green.
3 Error LED ( )
If there is an error, the red error LED will light up. Check the Settings interface or NAS Navigator2 to see the
error message.
4 Reset Button
Press and hold this button with something pointed to initialize the TeraStation’s admin username and
password, IP settings, SSL, and service port restriction settings to their factory default values. The effects of this
button can be changed in Settings.
5 Function Button
Use this button for rebuilding RAID arrays, configuring failover, stopping the TeraStation’s beeping, and
initializing settings using a USB drive.
14

6 LAN LED ( )
When any LAN ports are connected, this LED glows blue. It blinks when the connection is active.
7 Info LED ( )
If there is a status message, the amber info LED will light up. Check the Settings interface or NAS Navigator2 to
see the status message.
8 Drive Status LED ( )
This LED blinks blue when drives are accessed.
9 Drive Error LED ( )
Normally, this LED is extinguished. If a drive fails, its LED will turn red.
10 USB 2.0 Port ( )
Compatible Buffalo USB drives, USB memory devices, and USB UPS connections can be connected. USB hubs
are not compatible.
11 Power Connector
Use the included power cable to connect to a UPS, surge protector, or outlet.
12 Fan
Spins to avoid overheating inside. Do not block the fan.
13 Micro-USB Port
Factory use only.
14 USB 3.0 Port ( )
Compatible Buffalo USB drives, USB memory devices, and USB UPS connections can be connected. USB hubs
are not compatible.
15 LAN Port 1 ( )
Connect an Ethernet cable to use this port for your network. It is available for communicating at max. 1000
Mbps.
16 LAN Port 2 ( )
Connect an Ethernet cable to use this port for your network. It is available for communicating at max. 1000
Mbps.
17 LAN Port 3 ( )
Connect an Ethernet cable to use this port for your network. It is available for communicating at max. 10 Gbps
if using the included Ethernet or category 6A cable.
Note: To communicate at up to 10 Gbps, all network devices must be compatible with 10GbE.
18 LAN Port 4 ( )
Connect an Ethernet cable to use this port for your network. It is available for communicating at max. 10 Gbps
if using the included Ethernet or category 6A cable.
Note: To communicate at up to 10 Gbps, all network devices must be compatible with 10GbE.
19 Link/Act LED
Glows and blinks green when the unit is connected to a network.
20 Link LED on 100 Mbps, 2.5 Gbps, and 5 Gbps
Glows amber when the unit is connected to a network at 100 Mbps or 2.5 and 5 Gbps.
15

21 Link LED on 1000 Mbps
Glows green when the unit is connected to a network at 1000 Mbps.
22 Link LED on 10 Gbps
Glows blue when the unit is connected to a network at 10 Gbps.
Turning the TeraStation On and Off
Note: Do not disconnect or reconnect the internal drives while turning on or off the TeraStation.
Press the power button on the TeraStation to turn it on.
To turn off the TeraStation, press and hold the power button for 3 seconds. Don’t unplug the TeraStation without
turning it off first. You can also shut it down and restart it remotely from Settings.
1 Double-click the NAS Navigator2 icon ( ) to start NAS Navigator2.
2 Right-click your TeraStation’s icon and select Settings. For macOS, select the TeraStation’s icon while holding
down the control key, then select Settings.
16

3 Enter the username and password, then click OK.
Note: The default username and password are “admin”and “password”.
4 Settings will open.
17

5 Click at the top-right of Settings and choose Shut Down.
6 Click Yes.
7 The“Confirm Operation”screen will open. Enter the confirmation number, then click OK.
When the power LED on the front of the TeraStation turns off, the shutdown process is complete.
Creating an Initialization Drive
We recommend creating an initialization drive as soon as possible. This USB drive can be used to initialize the
TeraStation’s settings to its factory default values or recover the system if your TeraStation encounters an error that
prevents the unit from booting. For the detailed procedure, refer to the“Creating an Initialization Drive” subsection
in chapter 7.
18

Chapter 2 Configuration
Configure and manage your TeraStation using the Settings interface, accessible from a browser window. Open the
interface using the procedure below or type the TeraStation’s IP address into the URL field of your browser.
Notes:
• Microsoft Edge, Firefox, Google Chrome, Internet Explorer 9 or later, and Safari 9 or later are supported. If you
have difficulty viewing Settings, check the following:
◦If there are a large number of registered users, groups, or shared folders, use another browser instead of
Internet Explorer.
◦If you have a proxy server enabled in the browser settings, configure the exception settings for Settings or
disable the proxy server.
◦With Internet Explorer, set security to Local intranet. On Windows Server operating systems, higher-level
security is configured by default. Set the security to a lower level temporarily.
• From a Mac, you can also use Bonjour to log in to Settings. Navigate to Bookmarks > Bonjour > TeraStation name
from the menu bar of Safari. If you don’t see“Bonjour”in the Bookmarks menu, click Safari > Preferences and
select “Include Bonjour in the Bookmarks menu”under “Advanced”.
Running the Setup Wizard
Setting Up Through Setup Wizard
When you access Settings for the first time, or after initializing the TeraStation’s settings, the setup wizard will
automatically be displayed. To set up the TeraStation using the wizard, follow the procedure below.
1 Double-click the NAS Navigator2 icon ( ) to start NAS Navigator2.
2 Right-click your TeraStation’s icon and select Settings. For macOS, select the TeraStation’s icon while holding
down the control key, then select Settings.
19