Buffalo TeraStation WSS 5000R2 User manual

Network Attached Storage
TeraStation WSS 5000R2 and 5000N2
User Manual
Please make sure to read this manual before using and follow the procedures. If you have any inquiries about
the product, contact the number on the warranty statement or the packing box. Do not discard this manual, the
warranty statement, or the packing box.
Americas: www.buffaloamericas.com
Europe: www.buffalo-technology.com
Asia Pacific: www.buffalo-asia.com
35020333-16
February, 2018

Contents
Chapter 1 Getting Started .............................................5
Diagrams...........................................................................................5
Turning the TeraStation On and Off................................................8
Installing Antivirus Software ..........................................................8
Chapter 2 Remote Desktop............................................9
Opening Windows Storage Server..................................................9
Chapter 3 Windows Update ........................................ 10
Windows Update ........................................................................... 10
Chapter 4 Preinstalled Software ................................ 11
RAID Builder .................................................................................. 11
Buffalo Dashboard........................................................................ 12
Email Notification ......................................................................... 13
Buffalo Replication ....................................................................... 14
TeraStation Backup & Replication Folder Settings..................... 15
Display Settings ............................................................................ 16
Chapter 5 Managing Storage...................................... 17
Creating Volumes.......................................................................... 17
Volume Types ...........................................................................................17
Changing the RAID Level of a Volume....................................................18
Creating Simple Volumes (JBOD)............................................................21
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Deleting Volumes.......................................................................... 25
Formatting Volumes ..................................................................... 26
Hard Drive Replacement Procedure ............................................ 28
A Drive Failure Occurs in Drive 1 or 2 .....................................................29
A Drive Failure Occurs among Drives 3–6 ..............................................34
Chapter 6 Backup ........................................................ 39
Back Up in Windows Storage Server............................................ 39
Preparing a Backup Destination.............................................................39
Recovering Backup Data .........................................................................45
Replication..................................................................................... 49
Buffalo Replication ..................................................................................49
DFS Replication........................................................................................52
Chapter 7 Settings....................................................... 76
Date and Time................................................................................ 76
Server Name, Workgroups, and Domains ................................... 76
Changing the Password................................................................ 78
Adding a User ................................................................................ 80
Adding a Group ............................................................................. 81
Creating a Shared Folder.............................................................. 85
Email Notification ......................................................................... 91
Configuring Email Notification...............................................................91
Specifying TeraStation Reports ..............................................................92
Specifying Windows Event Logs .............................................................94
Acquiring Windows Event Logs.................................................... 96
LCD Panel Settings ........................................................................ 96
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Chapter 8 Utilities........................................................ 98
NAS Navigator2 for Windows....................................................... 98
Changing the IP Address .......................................................................100
NAS Navigator2 for Mac ............................................................. 101
Changing the IP Address .......................................................................103
NovaBACKUP ............................................................................... 103
Chapter 9 Appendix .................................................. 104
LCD Panel..................................................................................... 104
Modes .....................................................................................................104
Errors and Status....................................................................................104
Default Settings .......................................................................... 105
Specifications .............................................................................. 106
Data Backup ................................................................................ 107
Troubleshooting.......................................................................... 107
The TeraStation Becomes Unaccessible ..............................................107
Shared Folders Suddenly Do Not Open ...............................................108
Unable to Access the Shared Folder or the System Becomes Unstable...
.................................................................................................................108
I12 Message Appears Despite No Drive Errors ....................................108
Windows Storage Server Recovery Procedure ......................... 110
Notes ............................................................................................ 111
Chapter 10 Regulatory Compliance Information.... 113
For Customers in the United States ........................................... 113
For Customers in Europe ............................................................ 113
For Customers in Russia.............................................................. 115
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For Customers in China............................................................... 116
For Customers in Taiwan............................................................. 116
For Customers in Korea............................................................... 116
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Chapter 1 Getting Started
Diagrams
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1 Power Button
To power on, connect the power cable and wait for 10 seconds, then press the power button. To power off,
press the power button.
2 Info LED
If there is a status message, the amber info LED will light up. Check the LCD panel to see the status message.
3 Error LED
If there is an error, the red error LED will light up. Check the LCD panel to see the error message.
4 LAN1 LED
When LAN port 1 is connected, this LED glows green. It blinks when the connection is active.
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5 LAN2 LED
When LAN port 2 is connected, this LED glows green. It blinks when the connection is active.
6 LCD Panel
This display shows the status of many TeraStation settings. It also displays errors and messages when available.
7 Display Button
Switches between the different display modes. Also, if the TeraStation is beeping, press this button to stop it.
8 Factory Use Only
9 Drive Lock
Open the front panel with the key to replace hard drives or press the reset button.
10 Reset Button
To shut down and reboot the TeraStation, hold down the reset button.
11 Status LEDs
Normally, these LEDs blink green when hard drives are accessed. If a drive fails, its LED will turn red.
12 VGA Port
You can connect a VGA monitor to this port. Connecting a monitor directly to the TeraStation is only supported
for monitoring the progress of Windows Update.
13 Boot Mode Switch
Leave the switch on the “HDD”position during normal operation. To recover settings, insert the recovery USB
drive into a USB 3.0 or 2.0 port, move the boot switch to the“USB” position, and press the power button.
14 UPS Port
Connect to a UPS.
15 USB 3.0 Port
Compatible Buffalo USB 3.0 hard drives, USB memory devices, digital cameras, and USB UPS devices can be
connected. USB hubs are not supported.
16 USB 2.0 Port
Compatible Buffalo USB hard drives, USB memory devices, digital cameras, and USB UPS devices can be
connected. USB hubs are not supported.
17 LAN Port 1
Use an Ethernet cable to connect this port to your network.
18 LAN Port 2
This second Ethernet port may be used for network redundancy or backup. You may connect a second
TeraStation directly to this port for backup.
19 Power Connector
Use the included power cable to connect to a UPS, surge protector, or outlet.
20 Fan
Spins to avoid overheating inside. Do not block the fan.
21 Anti-Theft Security Slot
Use this slot to secure your TeraStation with a cable lock (not included).
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22 UID Button
Press the UID button on the front or the back of the unit to cycle the blue LED on and off.
23 Serial Number
This sticker shows the TeraStation’s serial number.
24 Link LED
Glows amber when the unit is connected to a network.
25 Act LED
This LED shows network activity. It blinks amber when the TeraStation is accessed over the network.
Turning the TeraStation On and Off
Press the power button on the TeraStation to turn it on and off. Or you can turn off your TeraStation by following the
procedure below.
1 From the Windows Storage Server Start menu, point the cursor to the upper-right hand corner of the screen,
then click the icon.
2 Click the icon - Shut down.
3 Select the reason why you want to shut down, then click Continue.
When all the LEDs on the front of the TeraStation turn off, the shutdown process is complete.
Note: Always shut down the TeraStation before unplugging it. The TeraStation can be damaged if it is suddenly
unplugged without being powered down first.
Installing Antivirus Software
Installing antivirus software on the TeraStation is strongly recommended.
Connect a USB optical drive to the TeraStation’s USB port, load the antivirus software CD into the optical drive, and
install the software.
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Chapter 2 Remote Desktop
Opening Windows Storage Server
To connect Windows Storage Server, follow the procedure below.
Note: If using macOS, download and install“Microsoft Remote Desktop”from the Mac App Store.
1 Double-click the icon to start NAS Navigator2.
2 Right-click your TeraStation’s icon and select Open Remote Desktop. For macOS, select the TeraStation’s icon
while holding down the control key, then select Open Remote Desktop.
If the message “The identity of the remote computer cannot be verified. Do you want to connect anyway?”is
displayed, click Yes or Continue.
3 Enter the admin username and password and press the Enter key. The default username and password are
“Administrator” and “password”.
Windows Storage Server will open in the remote desktop.
Notes:
• If remote desktop connection software doesn’t start on a Mac, exit and re-launch NAS Navigator2. To exit NAS
Navigator2, click the NAS Navigator icon while holding down the control key and click Quit.
• Click the TeraStation icon to view the IP address and other information for the TeraStation.
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Chapter 3 Windows Update
Windows Update
For best results, Windows Storage Server should be updated regularly. Use Windows Update as described below.
Note: The TeraStation must be connected to the Internet to use Windows Update.
1 From the Windows Storage Server Start menu, click Control Panel - System and Security - Windows Update.
2 Click Check for updates.
3 Click Install updates.
4 Step through the wizard to install the updates.
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Chapter 4 Preinstalled Software
RAID Builder
RAID Builder is used to create a RAID volume. See the “Managing Storage” section in chapter 5 for more details. To
launch RAID Builder, you must be logged in as a member of the Administrators group in Windows Storage Server.
Note: This software cannot be accessed by multiple users at the same time. Before launching it, make sure that it is
not being used by another user.
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Buffalo Dashboard
Buffalo Dashboard displays system information and dismounts hard drives. To launch it, double-click the Buffalo
Dashboard icon in the system tray.
Note: This software cannot be accessed by multiple users at the same time. Before launching it, make sure that it is
not being used by another user.
Items Descriptions
System Information
Product Name: Displays the model name of the TeraStation.
Computer Name: Displays the hostname of the TeraStation.
Domain Name: Displays the type of domain that the TeraStation is a
member of.
OS: Displays the type of Windows installed on the TeraStation.
OS Version: Displays the version of the OS.
Firmware: Displays the firmware version of the TeraStation.
Check for updates: Enables or disables checking for new firmware
releases. When a new firmware version is available, you will be
notified here.
Manufacturer: Displays“Buffalo Inc.”.
Temperature Displays the temperature of the system.
Fan Displays the fan rpm.
Backup Displays the status of backup and replication.
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Items Descriptions
Network Information Displays IP addresses, subnet masks, default gateways, LAN port
numbers, and status.
I’m here! Causes your TeraStation to beep.
Drive
Displays the status, drive numbers, names, capacity, and physical
sector sizes of each drive.
Refresh: Updates the displayed drive information.
Dismount Drive: Dismounts a drive for safe removal. Select the drive
to dismount and click OK.
Options:
• Shut down when the drive’s temperature becomes
abnormally high: The TeraStation will automatically shut down if
the drive gets too hot.
• Turn off the drive if an error occurs: The hard drive will
automatically be turned off (dismounted) if a drive error occurs.
How to Dismount Drives:
Click Dismount Drive, check the drive to dismount, then click OK. After
the drive is dismounted, unplug the hard drive from the TeraStation.
Operation When Power Is
Restored
Configures the action to be taken after recovering from a power
failure.
• Return to last state before power failure: The TeraStation will
be restored to the state before the power failure. If the TeraStation
was turned off, it will remain powered off even if power is
restored. If the TeraStation was on, it will be powered on when
power is restored.
• Power off: The TeraStation will be kept shut down after power is
restored.
• Power on: Turns the TeraStation on after power is restored.
Note: The following functions are only available when logged in as administrator:
• Refresh
• Dismount drive
• Options
• Check for updates
• Operation when power is restored
Email Notification
Your TeraStation can send you email reports when settings are changed or an error occurs. See the “Email
Notification” section in chapter 7 for more details.
To launch Email Notification, you must be logged in as a member of the Administrators group in Windows Storage
Server.
Note: This software cannot be accessed by multiple users at the same time. Before launching it, make sure that it is
not being used by another user.
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Buffalo Replication
Your TeraStation can be synchronized with another TeraStation, replicating most data. See the“Replication” section
in chapter 6 for more details.
To launch Buffalo Replication, you must be logged in as a member of the Administrators group in Windows Storage
Server.
Note: This software cannot be accessed by multiple users at the same time. Before launching it, make sure that it is
not being used by another user.
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TeraStation Backup & Replication Folder Settings
Before using it as a backup device on the network, configure your TeraStation in“TeraStation Backup & Replication
Folder Settings”.
To launch TeraStation Backup & Replication Folder Settings, you must be logged in as a member of the
Administrators group in Windows Storage Server.
Note: This software cannot be accessed by multiple users at the same time. Before launching it, make sure that it is
not being used by another user.
Items Descriptions
Label Enter a name for the backup or replication destination. When you
search for backup devices on the network, this name will appear.
Folder Specify a shared folder where backup data will be stored.
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Items Descriptions
Backup Device Access Key
Enter the desired characters for a backup device access key. The
backup device access key may contain up to 8 alphanumeric
characters, hyphens (-), and underscores (_). The first character should
not be a symbol.
You may leave this field blank if you do not want a backup device
access key, but for security reasons we highly recommend entering
one for the shared folder. If a backup device access key is configured
for the shared folder, that folder will not show up as a target for
the replication destination or backup source or destination when
configuring a backup job on another Buffalo device unless it’s
entered.
To remove a folder from the list of available backup targets, select the
folder and click this button.
Save Saves the settings.
Close Exits TeraStation Backup & Replication Folder Settings.
Display Settings
TeraStation’s LCD panel settings can be changed using this software. See the “LCD Panel Settings”section in chapter
7 for more details.
To launch Display Settings, you must be logged in as a member of the Administrators group in Windows Storage
Server.
Note: This software cannot be accessed by multiple users at the same time. Before launching it, make sure that it is
not being used by another user.
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Chapter 5 Managing Storage
Creating Volumes
Volume Types
The features of each volume type are explained below.
Notes:
• To create a RAID volume, use RAID Builder instead of the Disk Management option in Windows Storage Server.
• When volumes are deleted or formatted, or the RAID mode is changed, all data stored on the volumes is erased.
Before executing these operations, back up any important data.
• In this manual,“recover”means reverting the TeraStation (including the data) to its former state prior to the drive
failure. It doesn’t refer to reading data from a failed hard drive.
• RAID resynchronization will run automatically after a volume is created. File transfers will be slower while it is
running, which will take about 5 hours per terabyte.
• After a volume is created, unused extra space can’t be added to the volume.
• Some space on each drive is not accessible because it is used by the system. The amount used on each drive is
below.
Drive 1: 50 MB
Drive 2: 50 MB
Drive 3 to 6: 100 GB + 150 MB
RAID 5 Volumes*
The unallocated areas of three or more hard drives are used as a single volume. The usable space is equal to the sum
of the capacity of the drives minus the capacity of one drive.
If one drive in a RAID 5 volume fails, data on the volume can be recovered after the failed drive is replaced. However,
if two or more drives fail, all data is lost.
*Available for 6-drive and 4-drive models.
Mirrored Volumes (RAID 1)
The unallocated areas of two drives are combined into a single volume. The usable space is equal to the capacity of
a single drive.
Because the same data is written to both drives simultaneously, if one drive fails, data can be recovered from the
other drive. If both drives in the RAID volume fail, data cannot be recovered.
Striped Volumes (RAID 0)
The unallocated areas of two or more drives are combined into a single volume. The usable space is equal to the
sum of the capacity of the drives.
Data cannot be recovered if even a single drive fails.
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Spanned Volumes
The unallocated areas of multiple hard drives are joined to create a single logical volume. This allows various drive
spaces to be combined efficiently. The usable space is equal to the sum of the capacity of the drives.
Data cannot be recovered if even a single drive fails.
Simple Volumes (JBOD)
The internal hard drives of the TeraStation are each used as individual drives. The usable space is equal to the sum of
the capacity of the drives.
If a hard drive fails, the data on the failed hard drive cannot be recovered.
Changing the RAID Level of a Volume
To change the RAID level of a volume, follow the procedure below. Through the procedure, all data stored on the
RAID volumes will be erased.
1 In Server Manager, click Tools - Computer Management.
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2 Click Disk Management.
3 Right-click the volume that you want to delete and then select Delete Volume.
4 From the Windows Storage Server Start menu, click RAID Builder.
5 Select “Create RAID array”from the drop-down menu and the RAID level under “RAID Mode”.
6 Select the drives to create a RAID volume. If creating a RAID 5 volume, at least three drives are required. If
creating a RAID volume other than RAID 5, at least two drives are required.
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