Buffalo TeraStation WSS 5000R2 User manual

Network Attached Storage
TeraStation WSS 5000R2 and 5000N2
User Manual
Please make sure to read this manual before using and follow the procedures. If you have any inquiries about
the product, contact the number on the warranty statement or the packing box. Do not discard this manual, the
warranty statement, or the packing box.
Americas: www.buffaloamericas.com
Europe: www.buffalo-technology.com
Asia Pacific: www.buffalo-asia.com
35020333-16
February, 2018

Contents
Chapter 1 Getting Started .............................................5
Diagrams...........................................................................................5
Turning the TeraStation On and Off................................................8
Installing Antivirus Software ..........................................................8
Chapter 2 Remote Desktop............................................9
Opening Windows Storage Server..................................................9
Chapter 3 Windows Update ........................................ 10
Windows Update ........................................................................... 10
Chapter 4 Preinstalled Software ................................ 11
RAID Builder .................................................................................. 11
Buffalo Dashboard........................................................................ 12
Email Notification ......................................................................... 13
Buffalo Replication ....................................................................... 14
TeraStation Backup & Replication Folder Settings..................... 15
Display Settings ............................................................................ 16
Chapter 5 Managing Storage...................................... 17
Creating Volumes.......................................................................... 17
Volume Types ...........................................................................................17
Changing the RAID Level of a Volume....................................................18
Creating Simple Volumes (JBOD)............................................................21
1

Deleting Volumes.......................................................................... 25
Formatting Volumes ..................................................................... 26
Hard Drive Replacement Procedure ............................................ 28
A Drive Failure Occurs in Drive 1 or 2 .....................................................29
A Drive Failure Occurs among Drives 3–6 ..............................................34
Chapter 6 Backup ........................................................ 39
Back Up in Windows Storage Server............................................ 39
Preparing a Backup Destination.............................................................39
Recovering Backup Data .........................................................................45
Replication..................................................................................... 49
Buffalo Replication ..................................................................................49
DFS Replication........................................................................................52
Chapter 7 Settings....................................................... 76
Date and Time................................................................................ 76
Server Name, Workgroups, and Domains ................................... 76
Changing the Password................................................................ 78
Adding a User ................................................................................ 80
Adding a Group ............................................................................. 81
Creating a Shared Folder.............................................................. 85
Email Notification ......................................................................... 91
Configuring Email Notification...............................................................91
Specifying TeraStation Reports ..............................................................92
Specifying Windows Event Logs .............................................................94
Acquiring Windows Event Logs.................................................... 96
LCD Panel Settings ........................................................................ 96
2

Chapter 8 Utilities........................................................ 98
NAS Navigator2 for Windows....................................................... 98
Changing the IP Address .......................................................................100
NAS Navigator2 for Mac ............................................................. 101
Changing the IP Address .......................................................................103
NovaBACKUP ............................................................................... 103
Chapter 9 Appendix .................................................. 104
LCD Panel..................................................................................... 104
Modes .....................................................................................................104
Errors and Status....................................................................................104
Default Settings .......................................................................... 105
Specifications .............................................................................. 106
Data Backup ................................................................................ 107
Troubleshooting.......................................................................... 107
The TeraStation Becomes Unaccessible ..............................................107
Shared Folders Suddenly Do Not Open ...............................................108
Unable to Access the Shared Folder or the System Becomes Unstable...
.................................................................................................................108
I12 Message Appears Despite No Drive Errors ....................................108
Windows Storage Server Recovery Procedure ......................... 110
Notes ............................................................................................ 111
Chapter 10 Regulatory Compliance Information.... 113
For Customers in the United States ........................................... 113
For Customers in Europe ............................................................ 113
For Customers in Russia.............................................................. 115
3

For Customers in China............................................................... 116
For Customers in Taiwan............................................................. 116
For Customers in Korea............................................................... 116
4

Chapter 1 Getting Started
Diagrams
WS5200DN2, WS5200DR2
123456
7
8
910
11
12
13 14 15 16 17 18
19
21
20
24 25
WS5400DN2, WS5400DR2
123456
7
8
9
10
11
12
13
14
15
16
17
18
19
21
24
25
20
5

WS5400RN2, WS5400RR2
24 25
11
20 2022 13 15 16 17 18 12 21 2214
11 11 6 7 8 1011 15122 2 3 4 523
WS5600DN2, WS5600DR2
123456 7
15
8
910
11
12
13
14
15
16
17
18
19
21
24
25
20
1 Power Button
To power on, connect the power cable and wait for 10 seconds, then press the power button. To power off,
press the power button.
2 Info LED
If there is a status message, the amber info LED will light up. Check the LCD panel to see the status message.
3 Error LED
If there is an error, the red error LED will light up. Check the LCD panel to see the error message.
4 LAN1 LED
When LAN port 1 is connected, this LED glows green. It blinks when the connection is active.
6

5 LAN2 LED
When LAN port 2 is connected, this LED glows green. It blinks when the connection is active.
6 LCD Panel
This display shows the status of many TeraStation settings. It also displays errors and messages when available.
7 Display Button
Switches between the different display modes. Also, if the TeraStation is beeping, press this button to stop it.
8 Factory Use Only
9 Drive Lock
Open the front panel with the key to replace hard drives or press the reset button.
10 Reset Button
To shut down and reboot the TeraStation, hold down the reset button.
11 Status LEDs
Normally, these LEDs blink green when hard drives are accessed. If a drive fails, its LED will turn red.
12 VGA Port
You can connect a VGA monitor to this port. Connecting a monitor directly to the TeraStation is only supported
for monitoring the progress of Windows Update.
13 Boot Mode Switch
Leave the switch on the “HDD”position during normal operation. To recover settings, insert the recovery USB
drive into a USB 3.0 or 2.0 port, move the boot switch to the“USB” position, and press the power button.
14 UPS Port
Connect to a UPS.
15 USB 3.0 Port
Compatible Buffalo USB 3.0 hard drives, USB memory devices, digital cameras, and USB UPS devices can be
connected. USB hubs are not supported.
16 USB 2.0 Port
Compatible Buffalo USB hard drives, USB memory devices, digital cameras, and USB UPS devices can be
connected. USB hubs are not supported.
17 LAN Port 1
Use an Ethernet cable to connect this port to your network.
18 LAN Port 2
This second Ethernet port may be used for network redundancy or backup. You may connect a second
TeraStation directly to this port for backup.
19 Power Connector
Use the included power cable to connect to a UPS, surge protector, or outlet.
20 Fan
Spins to avoid overheating inside. Do not block the fan.
21 Anti-Theft Security Slot
Use this slot to secure your TeraStation with a cable lock (not included).
7

22 UID Button
Press the UID button on the front or the back of the unit to cycle the blue LED on and off.
23 Serial Number
This sticker shows the TeraStation’s serial number.
24 Link LED
Glows amber when the unit is connected to a network.
25 Act LED
This LED shows network activity. It blinks amber when the TeraStation is accessed over the network.
Turning the TeraStation On and Off
Press the power button on the TeraStation to turn it on and off. Or you can turn off your TeraStation by following the
procedure below.
1 From the Windows Storage Server Start menu, point the cursor to the upper-right hand corner of the screen,
then click the icon.
2 Click the icon - Shut down.
3 Select the reason why you want to shut down, then click Continue.
When all the LEDs on the front of the TeraStation turn off, the shutdown process is complete.
Note: Always shut down the TeraStation before unplugging it. The TeraStation can be damaged if it is suddenly
unplugged without being powered down first.
Installing Antivirus Software
Installing antivirus software on the TeraStation is strongly recommended.
Connect a USB optical drive to the TeraStation’s USB port, load the antivirus software CD into the optical drive, and
install the software.
8

Chapter 2 Remote Desktop
Opening Windows Storage Server
To connect Windows Storage Server, follow the procedure below.
Note: If using macOS, download and install“Microsoft Remote Desktop”from the Mac App Store.
1 Double-click the icon to start NAS Navigator2.
2 Right-click your TeraStation’s icon and select Open Remote Desktop. For macOS, select the TeraStation’s icon
while holding down the control key, then select Open Remote Desktop.
If the message “The identity of the remote computer cannot be verified. Do you want to connect anyway?”is
displayed, click Yes or Continue.
3 Enter the admin username and password and press the Enter key. The default username and password are
“Administrator” and “password”.
Windows Storage Server will open in the remote desktop.
Notes:
• If remote desktop connection software doesn’t start on a Mac, exit and re-launch NAS Navigator2. To exit NAS
Navigator2, click the NAS Navigator icon while holding down the control key and click Quit.
• Click the TeraStation icon to view the IP address and other information for the TeraStation.
9