
WARRANTY
We provide a guarantee of 36 months from the date of purchase. Within the guarantee
period we will provide replacement at no charge for product failure due to material or
manufacturing faults. Guarantee performances do not extend or renew the guarantee
period. Defects in consumable accessories or parts subject to wear, as well as cleaning,
maintenance or replacement of wear parts do not fall under the guarantee. The customer
is fully responsible for proper installation and regular maintenance. Bulk Reef Supply
cannot be held liable for damage to other equipment or household caused by product
failure. There are no other warranties including warranties on particular uses which extend
beyond what is described above. To receive warranty service the customer must contact us
at support@bulkreefsupply.com and receive a RMA number and form. You may be required
to ship the product back for proper inspection and replacement.
YEAR
WARRANTY
3
MAINTENANCE
Safety Note: Prior to performing any work, disconnect the heating element from the power supply. To do this, unplug the
power plug from the socket and allow the heating element to cool before reaching into the aquarium.
• The controller and heating element should be inspected during regular aquarium maintenance to ensure proper
operation. Remove any deposits from the heating element with a suitable brush so there is no encrustation and
damage to the heating element.
• A 20 to 30 minute soak in a dilute vinegar or citric acid solution can assist in removing stubborn mineral deposits.
Do not use any harsh cleaning chemicals. Rinse the equipment thoroughly before returning to the aquarium.
If the power cord is damaged replace the entire heating element, as the power cord cannot be replaced separately.
SAFETY INSTRUCTIONS
WARNING: The heating element is operated with electric power and generates high operating temperatures that can cause
burn injuries and material damage if there is contact with the heating element. The connections of the heating element are not
designed for outdoor use.
• Use a temperature controller to prevent uncontrolled heating of the element.
• Only use the heating element in enclosed, dry areas.
• Protect the power plug from moisture, and utilize a drip loop in the power cord to prevent
water from entering the outlet.
• Only operate the heating element in conjunction with a ground fault circuit interrupter.
• Prior to performing any work, disconnect the heating element from the power supply. To do
this, unplug the power plug from the socket and allow the heating element to cool before
reaching into the aquarium.
• Allow the heating element to cool to ambient temperature before you touch it.
• Only grasp the heating element on the cap.
• Do not leave the heating element unattended if children or persons who cannot assess the hazards are in the vicinity.
• The heating element is not designed to be used by persons (including children) with limited physical, sensory, or mental
capacities, or lack of experience and/or knowledge, unless such persons are supervised by a person responsible for
their safety, and have received instructions on how to operate the device from the person responsible for their safety.
DISPOSAL
When the device has reached the end of its service life, dispose of the heating element and all accessories
as specified by applicable environmental regulations. Electrical waste should not be disposed of together
with household waste.
tank
outlet
drip loop