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LIMITED WARRANTY TERMS
What Is Covered
BunduTec (Pty) Ltd warrants to the original purchaser that its products are free from defects in
material and workmanship, for the term described, except as qualied below. The life of the prod-
uct is determined from the date of purchase until such time as the product is no longer service-
able due to normal wear and tear.
What Is Not Covered
BunduTec (Pty) Ltd shall not be responsible for the natural breakdown of materials that occurs
inevitably with extended use (e.g., Ultra Violet (UV) light damage on tents, exhausted zippers), or
defects caused by accident, abuse, alteration, animal attack, storm damage, misuse or improper
care.
There are no other express warranties beyond the terms of this limited warranty. In no event shall
BunduTec (Pty) Ltd be liable for incidental or consequential damages.
What BunduTec (Pty) Ltd Will Do
If, after inspection, we nd that a product failed due to a manufacturing or material defect, we will
repair or replace the product, at our option, without charge.
How To Obtain Warranty Service
Return the product, freight prepaid, to the BunduTec (Pty) Ltd dealer from whom it was pur-
chased; or, contact BunduTec (Pty) Ltd’d Customer Satisfaction Department for return authori-
sation on 063 872 7667. Collect shipments or shipments without return authorisation cannot be
accepted.
Repairs
If your BunduTec (Pty) Ltd product needs service or repair due to normal wear and tear, animal
attack, accident or some other reason that is not covered under the warranty we will provide the
necessary service for a reasonable charge, plus shipping and handling. We require that products
accepted for any repair be properly cleaned according to our recommended care instructions.
Please send your product or component that requires repair, postage prepaid, along with a de-
scription of what needs attention. For service and repairs, please contact our Customer Satisfac-
tion Department on 063 872 7667.
Warranty Term
Limited two-year warranty applies to all tent components including aluminium base, aluminium
extrusions, aluminium arms, ladder, canvas and seams.
There are patches on my tent.
This is simply a strengthening patch placed to ensure that your canvas is enforced on places that
take more strain.
Can I add extras?
You can add fans, a USB port, stainless steel supports, an added room and a solar panel. A matress,
ladder, LED light and lighter socket are already installed.
If I put a thicker rope inside will I be able to lift heavier things on the roof?
No. It is designed to cater for solar panels only.
Can you provide me with a thicker mattress?
Unfortunately, we don’t carry various stock, but if you would prefer a dierent mattress let us know
when ordering and we will exclude the mattress - that way you can source another mattress better
suited to your needs. The maximum thickness allowable is 120mm.
Can I add extra lights inside?
You can add additional lights inside the tent when you place your order.
Also note that the light situated inside is bright enough to read by and no additional lighting is
necessary.
Can I add fans inside?
You can add fans inside the tent when you place your order. Adding them at a later date might
result in damaged roof-lining inside your tent.
Also note that the tent was designed to reect heat away and the big windows allow maximum air-
ow, therefore adding a fan will improve airow and is great in conditions where there is no wind.
Can I order a bigger size?
You can denitely order a larger sized tent!
Please note that this severely aects the price as we have special extrusions that make up the shell
of the tent. One extrusion equals one standard tent.
When we make a larger tent we charge for an additional length of extrusion as there will be o-cuts
which can’t be used again for another tent.
I don’t want round rungs on my ladder.
We have recently upgraded our ladder design to feature a double-sided ladder design, which can
be utilised either way. Should you require a rounder prole you can use it one way, and should you
prefer a square prole you can use it the other way.
Ladders MUST be locked at optimum height / angle. By putting all of the weight on the tent alone
it could cause damage to the shell. Rather have the ladder carry the weight.
All of our rungs feature grooves as an added anti slipping measure.
If you would prefer a dierent ladder, kindly let us know when placing your order and we will
exclude the ladder - that way you can source another one better suited to your needs.
Will the shape of the tent aect my fuel consumption?
Yes, and it depends on where the tent is mounted; if more forward on the roof it will have a greater
eect. There are also variances depending on your vehicle type + brackets.