Burco AFF10WM User manual

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Instruction Manual
Autofill Wallmount Water Boilers
(Filtration & Non-Filtration models)
These instructions cover the following Burco models:
3L
5L
7.5L
10L
Burco Autofill Filtration
N/A
069801
N/A
069818
Burco Autofill (without Filter)
069924
N/A
069931
N/A
© Glen Dimplex. All rights reserved. Material contained in this publication may not be reproduced in
whole or in part, without prior permission in writing of Glen Dimplex.
Glen Dimplex UK LTD, trading as,
Glen Dimplex Heating & Ventilation
Web: www.gdhv.com
Millbrook House, Grange Drive, Hedge End, Southampton, SO30 2DF.
Customer Service Tel: +44 [0]344 879 3588
Email: [e-mail]
www.burco.co.uk

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08/54071/0 (Issue 3)
Contents
1.0 About my product......................................................................................................................................3
2.0 Scope of delivery........................................................................................................................................3
3.0 Warnings and Precautions.........................................................................................................................4
4.0 Introduction ...............................................................................................................................................5
5.0 Warranty Cover..........................................................................................................................................5
6.0 Technical Data............................................................................................................................................6
7.0 Burco boiler Installation.............................................................................................................................7
7.1 Mounting to wall.................................................................................................................................... 7
7.2 Before connecting to the power supply................................................................................................8
7.3 Connecting to the water supply ............................................................................................................8
7.4 Venting...................................................................................................................................................8
7.5 Electrical Connection ............................................................................................................................. 9
8.0 Overflow and Drainage............................................................................................................................10
9.0 Operating Instructions.............................................................................................................................11
9.1 Boiler Overview....................................................................................................................................11
9.2 Controller Overview.............................................................................................................................11
9.3 Controller Set Up .................................................................................................................................12
10.0 Cleaning and Descaling advice and information ...................................................................................16
10.1 Descaling............................................................................................................................................16
11.0 Changing Water Filter (Filtered models only). ......................................................................................17
12.0 Cleaning Instructions .............................................................................................................................18
13.0 Troubleshooting.....................................................................................................................................18
14.0 Disposal..................................................................................................................................................19
15.0 Spare / Replacement Parts ....................................................................................................................20
16.0 Frequently Asked Questions (FAQ’s). ....................................................................................................21
17.0 Warranty Information............................................................................................................................22
18.0 Terms and Conditions............................................................................................................................23

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1.0 About my product
Please take some time to complete the information below, it may save time if you need to contact us for
any reason.
Model Number
0
Serial Number
(this can be found on the data badge on the back of
the product)
Date of purchase
Purchased from
In your instruction pack you will find a duplicate data badge which contains all the critical information
above. You can peel of the backing and stick in the box below:
2.0 Scope of delivery
•Chosen Burco Boiler variant
•Accessories kit (Descale Drain Tube, Water inlet hose containing 1 elbow 3/8-1/4 stem, Blanking
Grommets, Wall Bracket, 3/4-1/4 Adaptor, ½” BSP x ¼” Push fit connector,)
•Filter for 069924 & 069931
•Instruction Booklet

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3.0 Warnings and Precautions
WARNING. THIS SYMBOL MEANS THERE IS A RISK OF PERSONAL INJURY.
IMPORTANT. THIS SYMBOL MEANS THERE IS A RISK OF DAMAGING THE
APPLIANCE
THIS APPLIANCE MUST BE INSTALLED, COMMISSIONED AND SERVICED BY A
QUALIFIED PERSON IN ACCORDANCE WITH THE NATIONAL AND LOCAL
REGULATIONS IN FORCE IN THE COUNTRY OF INSTALLATION. ALSO TAKE INTO
CONSIDERATION.
•HEALTH AND SAFETY AT WORKS ACT
•IEE REGULATIONS
•BS CODES OF PRACTICE
•LOCAL AND NATIONAL BUILDING REGULATIONS
•LOCAL AND NATIONAL WATER REGULATIONS
THIS APPLIANCE MUST BE INSTALLED IN LOCATIONS OVERSEEN BY TRAINED
PERSONNEL
THIS APPLIANCE CAN BE USED BY CHILDREN AGED FROM 8 YEARS AND ABOVE
AND PERSONS WITH REDUCED PHYSICAL SENSORY OR MENTAL CAPABILITIES OR
LACK OF EXPERIENCE AND KNOWLEDGE IF THEY HAVE BEEN GIVEN SUPERVISION
OR INSTRUCTION CONCERNING USE OF THE APPLIANCE IN A SAFE WAY AND
UNDERSTANDING THE HAZARDS INVOLVED. CHILDREN SHALL NOT PLAY WITH
THE APPLIANCE. CLEANING AND USER MAINTENANCE SHALL NOT BE MADE BY
CHILDREN WITHOUT SUPERVISION.
DISCONNECT APPLIANCE BEFORE SERVICING, MAINTENANCE OR CLEANING.
IF THE SUPPLY CORD IS DAMAGED, IT MUST BE REPLACED BY THE
MANUFACTURER, ITS SERVICE AGENT OR SIMILARLY QUALIFIED PERSONS IN
ORDER TO AVOID A HAZARD.
THE UNIT MUST BE INSTALLED ON A SOLID CONCRETE / BRICK OR OTHER
SUITABLY ROBUST WALL, WITH APPROPRIATE FITTINGS BY A QUALIFIED FITTER.
THE COMPANY DOES NOT ACCEPT ANY RESPONSIBILITY FOR THE SAFETY OF ANY
UNIT NOT INSTALLED IN THIS WAY.
DO NOT IMMERSE CORD, PLUG, OR WATER BOILER IN WATER OR ANY OTHER
LIQUID.

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THE FLEXIBLE HOSE CONNECTED FROM THE OVER FLOW ALSO ACTS AS A VENT
FOR THE APPLIANCE. UNDER NO CIRCUMSTANCES SHOULD THIS FLEXIBLE HOSE
BECOME BLOCKED OR RESTRICTED IN ANY WAY.
THIS APPLIANCE MUST ONLY BE USED FOR HEATING WATER.
DURING OPERATION PARTS & SURFACES MAY BECOME HOT –AVOID ACCIDENTAL
CONTACT.
THIS APPLIANCE IS NOT SUITABLE FOR OUTDOOR USE OR AN AREA WHERE
WATER JET COULD BE USED.
4.0 Introduction
Thank you for purchasing this Burco Autofill Water Boiler.
To ensure you obtain the full benefits from your new appliance:
•Please read this instruction book carefully and follow all advice given. Please pay attention to any
warnings.
•If you are unsure of any aspects of the information provided, or the setup and performance of the
product, please contact our Aftersales team on +44 [0]344 879 3588.
This boiler is intended for commercial use as detailed in these instructions. The Company has a policy of
continuous improvement in product quality and design. The company therefore reserves the right to
change the specification at any time.
5.0 Warranty Cover
This Burco boiler comes with a comprehensive 1-year parts and labour warranty (069924 & 069931). If
you have purchased a Burco boiler with a water filter, then the warranty is 2 years parts and labour
(069801 & 069818).
(Please see full warranty information section)
The warranty does not cover:
•Consequential damage arising out of any failure acceptable under warranty.
•Accidental damage or misuse as detailed in these instructions.
•Unauthorised alterations made to the appliance that aren’t made by a Burco-approved engineer.
•Consumable items such as filter cartridges.
Any damage due to incorrect installation, or build-up of scale or food debris.
It is important that you descale your water boiler regularly, particularly in hard water areas.

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Failure to descale your water boiler or replace your filter cartridge when prompted to do so, will
invalidate your warranty.
6.0 Technical Data
Model
3L
5L
7.5L
10L
Height (mm)
301
486
451
586
Width (mm)
344
Depth (mm)
234 (310 Inc. tap)
Capacity (Litres)
3
5
7.5
10
Weight (Kg) *dry
10
11.5
11
13
Ambient Temperature
(°C)
5˚C – 30˚c
Water Inlet Pressure
(Bar)
1 - 8 (Bar)
Voltage (V)
220-240V (50/60Hz)
Sound level
(db)
<60db

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7.0 Burco boiler Installation
7.1 Mounting to wall
Please ensure there is at least 220mm of clearance below the boiler to allow for filter changes, the location
must be frost free.
The unit must be installed on a solid concrete / brick or other suitably robust wall, with
appropriate fittings by a qualified fitter. The company does not accept any responsibility for the
safety of any unit not installed in this way.
1. Mark the position of the 2 mounting holes 300mm apart as shown in the diagram below.
2. Ensure the marked positionas are level.
3. Drill the wall and insert suitable wall plugs and screws.
4. Fix the wall bracket from the accessory kit, using 4.5mm hole screws to boiler. The screw required
is included and can be found in the base of the boiler.
5. Hang the boiler on the two top lugs and locate the third hole position.
6. Drill the wall and insert suitable a wall plug.
7. Fix the boiler to the wall using a suitable screw.
Wall
Bracket
300m
m
Top Lugs
Wall
Bracket

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7.2 Before connecting to the power supply
•Remove all packaging and plastic coating from the appliance.
•Check the unit has not been damaged in any way during transportation. Report any damage to the
company who sold you the boiler right away.
•Check the available power supply corresponds to that shown on the rating label of the appliance,
which must be A.C. (Alternating Current).
•Ensure the yellow steam cap is removed from the steam vent prior to powering appliance.
7.3 Connecting to the water supply
•Connection to the cold-water supply and the appliance should only be made by the hose supplied.
•In hard water areas, it is always advisable to fit an inline filtration unit to limit scale build-up. If you
have purchased a Burco boiler that does not have a water filter system included, we recommend
you fit a separate water filter between the boiler and the mains supply.
•Always ensure mains water supply is turned off, or localised isolation valves are closed before
attempting to connect boiler to the mains water supply.
•The inlet water connection to the inlet solenoid valve is ¾” BSP, this should be connected to the
mains water supply via an accessible isolating tap.
•The blue pipe at the bottom of the boiler connects to the grey fitting which is shown in picture 1
above.
•Firmly push the blue pipe into the small outlet hole on the grey fitting.
•Ensure grey connection is screwed tight on the mains water supply and not leaking, forming a cold-
water feed from the mains water supply to the Burco boiler.
•Do not use old water hoses.
7.4 Venting
•There is a possibility the steam vent may discharge hot or cold water and/or steam into the local
vicinity of the boiler. If uncontrolled, steam or water damage may occur in this area. It is
recommended that the vent on the base of the boiler is plumbed to a safe visible location.
•Please ensure that any building and/or water regulations are fully adhered to.
1.
.
2.

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7.5 Electrical Connection
•All electrical work must comply with all relevant wiring regulations and carried out by a qualified
electrician.
•To protect against fire, electric shock and personal injury, do not immerse cord, plug, or water boiler
in water or any other liquid.
•If the supply cord is damaged, it should be replaced by the manufacturer, its service agent or
similarly qualified persons in order to avoid hazard.
This appliance must be earthed.
The wires in the mains lead are coloured in accordance with the following code:
Wire Colour
Wire Name
Wire Code
Green & Yellow Wires
Earth
E
Blue Wire
Neutral
N
Brown Wire
Live
L
Means of isolation with at least 3mm contact separation in all poles must be incorporated into fixing of this
appliance.
The fixed wiring insulation must be protected by insulated sleeving having a temperature rating of at least
60˚C.
Supply cords should be oil resistant, sheathed flexible cable not lighter than ordinary polychloroprene or
equivalent elastomer sheathed cord (code 60227 IEC 57).
The appliance is supplied with a terminal block suitable for flexible wires up to 6mm².
STEAM VENT

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8.0 Overflow and Drainage
As an option, the boiler overflow outlet may be connected to a drainage system.
There may be some steam emitted from the vent at the base of the appliance during the initial fill
stages (or if the tank is refilled after being fully emptied) but this will reduce as the volume of water
increases in the tank. As an alternative, a flexible hose may be used to redirected steam to a sink/draining
board.
The flexible hose connected from the over flow also acts as a vent for the appliance. Under no
circumstances should this flexible hose become blocked or restricted in any way.

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9.0 Operating Instructions
Burco boilers are designed for continuous operation and should only be switched off for the purpose of
maintenance or emergency.
9.1 Boiler Overview
This product is supplied with a power cord. Connection to electrical outlet is required and should be carried
out by qualified personnel to the appropriate standards. Appliance not available with a standard 13Amp
UK 3 pin plug.
9.2 Controller Overview
Before general use, please follow these important commissioning steps:

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•Ensure boiler is connected to the mains water supply.
•Turn on the mains power and press and hold the power button for 10 seconds. The boiler should
begin filling and heating.
•Ensure boiler is set to 98˚C, fully drain the boiler contents from the tap and repeat. Boiler should be
fully drained twice before general use.
9.3 Controller Set Up
Touch Screen Display (filtered models only):
The LCD screen will illuminate with the Burco logo. The
default temperature and the time will flash waiting to be
set. The hour figure will flash. Use the scroll buttons and
press MENU to set when the correct time is shown. To
change default temperature, press UP/DOWN SCROLL
buttons to adjust to required temp.
Touch Screen Safety Lock:
Pressing and holding both the MENU and the UP-SCROLL
button for 3 seconds activates the screen lock function.
When the Screen Lock function is active settings cannot be
changed. Press and hold the same buttons to deactivate
the screen lock function. If in locked mode, the lock logo
will blink on the screen for a couple of seconds if any
button is pressed.
Set Time:
Press MENU SET CLOCK will be highlighted. Press MENU to enter the SET CLOCK menu. The time will be
displayed, and the hour value will be flashing. Use the SCROLL buttons to select the correct value then press
MENU. The minute values will now be flashing. Use the SCROLL buttons again to select the correct values.
To store the time press MENU button again, this will also take you back to the SET UP menu. To exit the
SET UP menu, press the STANDBY button.
UP
DOWN
STANDBY
MENU
STANDBY
SETTINGS
ECO MODE

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Set Temperature:
Use the UP and DOWN buttons to adjust the temperature. Press and hold the UP or Down button for 3
seconds before setting desired temperature.
Screen Settings:
Press MENU and navigate down using the SCROLL button until SCREEN SETTINGS is highlighted, and then
press MENU. For the backlight brightness, the values will flash. Use the SCROLL buttons to choose between
5 levels of backlight brightness. Hold MENU to store. Now the contrast values will flash. Repeat for the
contrast. Hold MENU to store and to exit.
Language:
Press MENU and navigate down using the SCROLL button until LANGUAGE is highlighted, the press MENU.
Scroll down to which language you want. Hold MENU to store and exit. Luxembourgish can also be selected
in this menu.
LANGUAGE
ECO MODE
SCREEN SETTINGS
SET CLOCK
ECO MODE
LANGUAGE
SET CLOCK
SCREEN SETTINGS
ENGLISH
DEUTSCH
FRANÇAIS
ESPAÑOL
HOLANDÈS
ITALIANO

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Eco Mode (Filter models only):
When no water is drawn from the boiler in 2 hours, the eco mode is engaged. The backlight turns off and
the only data displayed is the Burco logo along with the time and the status indicator. Water should be
drawn off to resume normal operation. To set the Eco mode timer, simply scroll down to ‘ON’ to set the
desired time. Once you are happy with the time that has been set, press the menu button to confirm this.
This will then take you to ‘OFF’, where you can then set the time that you want the Eco mode to finish. If
you want to turn the Eco mode off altogether, simply scroll down and select ‘OFF’.
TO EXIT MENUS, PRESS THE STANDBY BUTTON
Heating up:
HEATING will flash on controller screen during the heating up
period. LOW TEMP may be shown on the screen during this
time. When selected temperature is achieved –READY is
shown.
Filling:
Once the INITIAL SET UP is complete, the filling process will
start. The LCD Screen will show the word FILLING. After the
filling is complete, the heating will start until it reaches the
set temperature. The LCD Screen will show the word
HEATING.
Filter Life (Filtration models only):
During operation, the bars fill to represent filter usage.
Once exhausted, all the bars are solid and the fault code
for changing the filter is displayed. The unit should be
powered down. Filters replaced and filter counter reset
(refer to replacement parts).
ECO MODE
SET CLOCK
SCREEN SETTINGS
LANGUAGE

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Power Down:
To power down the product, the STANDBY button should be
held when on the normal operation screen for 10 seconds.
The shutdown screen will appear and using the scroll
buttons, ‘Yes’ should be selected by pressing MENU. The
unit will then shutdown.
Tap function:
The tap can be changed between a controllable and
constant flow. For ‘Controllable’ flow, simply pull the
plastic handle towards from you to dispense water and
release to stop, see image 1. If you turn the plastic tap
handle through 180 degrees, the tap will be in
‘Constant’ mode, see image 2. Now when you pull the
tap towards you, it will remain locked downwards in an
‘open’ state until you lift the black handle back upwards
to stop. The tap function is the same on tap models on
both our Filtered and Unfiltered boilers.
Always take care when operating the tap as the water will be boiling hot.
1.
2.

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10.0 Cleaning and Descaling advice and information
10.1 Descaling
The descaling procedure must be performed by suitable personnel as it requires the removal of panels from
the boiler and access to live electrical components.
Always use a descaling agent suitable for stainless steel.
1. Isolate the boiler from electrical supply.
2. Allow the water to cool to approximately 60oC
3. Lift-up the lid on the top of the boiler (Picture 1).
4. Twist the black tank cap clockwise and remove it. (Picture 2)
5. Add descaling agent through opening (Picture 3) in accordance with manufacturer’s instructions.
6. Replace the black tank cap (anti-clockwise) and ensure it is secure.
7. Turn on the electricity and allow the boiler to operate normally for approximately 45 minutes.
8. Isolate / turn off the boiler and allow to cool down.
9. Remove the tank cap again, to inspect the tank and level detectors for scale deposits.
10. Drain and flush the de-scaling agent from the tank, using tap on the front of theappliance.
11. Todrain the tank completely, remove panel under appliance (picture 4), locate the drain valve (picture
5) & attach overflow pipe (picture 6)
12. Connect a hose from the overflow pipe into a bucket and open the valve to drain the tank.
13. When empty, close the valve and replace panel removed in step 12.
14. Replace tank cap and lid.
15. Turn the boiler back on.
1
.
2
.
3
.
4
.
5
.
6
.

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It is important that you descale your water boiler regularly, particularly in hard water areas.
Failure to descale your water boiler or replace your filter cartridge when prompted to do
so will invalidate your warranty.
11.0 Changing Water Filter (Filtered models only).
The boiler will alert when a new filter cartridge is required. The boiler should be descaled in conjunction
with the filer change, see page 14 of instructions.
The water filter cartridge is unique to Burco. Only Burco “BC02” replacement filter (Part No.
01/74334/0) will fit these models. Please either purchase a replacement from your catering equipment
supplier, or alternatively order replacements via: +44 [0]344 879 3588 www.burco.co.uk
1. Locate the filter below
the boiler.
2. Twist cartridge anticlockwise
& remove. (residual water
may be present)
3.
3. Remove all film and
packing, insert new filter
cartridge.
1.
4. Twist the cartridge clockwise until
locked in position.
5. To reset filter timer, PRESS & HOLD the UP
& DOWN buttons until you hear a beep.
The filter must be installed for the product to function for filtered models

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Failure to use the correct filter cartridge will affect performance and invalidate the
boilers warranty.
12.0 Cleaning Instructions
It is recommended that your water boiler is cleaned on a regular basis. Failure to do so may result in the
appliance not operating to its full potential and may invalidate your warranty.
Disconnect from the electrical supply before cleaning and allow water boiler to cool. Do not
immerse the water boiler in water or any other liquids and take care to keep water away from the
supply cord and connections. Do not use a water jet or steam cleaner.
External Cleaning
Wipe the external surfaces & dispensing tap of the appliance with a damp cloth. It is recommended that
this is done daily to prevent lime scale build up. Stubborn stains may be removed using a good stainless
steel cleaner or non-abrasive cleaner. Hard to reach areas should be cleaned using a soft brush & mild
cleaning solution.
Failure to clean on a regular basis may invalidate your warranty.
13.0 Troubleshooting
If you believe your Burco Boiler isn’t working correctly, please contact our Aftersales Team on +44
[0]344 879 3588.
If you experience any problems with the water boiler, please contact our Aftersales team on +44 [0]344
879 3588. To ensure we can offer you the best possible service, please ensure you have the product code
and serial number available (from page 2).
Your boiler is fitted with a fault system that is able to detect fault conditions. Some of the conditions are
less serious and the boiler will continue to operate normally, while other faults are more serious and will
disable the appliance. Before calling the service line, switch off appliance at the main supply, then draw off
a small amount of water and switch back on after 10 minutes. If the fault continues, please call the service
line for advice on +44 [0]344 879 3588.
QR codes that appear on the screen can be scanned using an iPhone, Android and Windows device, which
will take you to the Burco website.

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14.0 Disposal
At the end of the appliance’s useful life, it should not be disposed of with household waste. Please recycle
where facilities exist. Check with your local authority for recycling facilities and advice in your area.
For electrical products sold within the European Community. At the end of the
electrical products useful life it should not be disposed of with household waste.
Please recycle where facilities exist. Check with a Local Authority or retailer for
recycling advice in your country. Batteries should be disposed of or recycled in
accordance with WEEE Directive 2012/19/EU. Packaging should be recycled where
possible.

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15.0 Spare / Replacement Parts
Genuine replacement Burco parts must be fitted. If generic non-Burco parts are fitted, you may
prevent your appliance from operating safely and in the most efficient manner and invalidate your
warranty.
Spare PN
Description
069801
069818
069924
069931
SP04/19668/0
VALVE solenoid 3/4" BSP R90884
SP04/19668/0
SP04/19668/0
SP04/19668/0
SP04/19668/0
SP083211800
ADAPTOR 3/4-1/4 JG C1320816S
SP083211800
SP083211800
SP083211800
SP083211800
SP083297800
SWITCH L95C thermal cut out
SP083297800
SP083297800
SP083297800
SP083297800
SP04/19669/0
ELEMENT 3KW CT
SP04/19670/0
SP04/19670/0
SP04/19670/0
SP04/19670/0
SP083616100
SWITCH thermal L130 MR
(16Amp)
SP083616100
SP083616100
SP083616100
SP083616100
SP01/74339/0
SEAL TANK CT / WM
SP083388800
SP083388800
SP083388800
SP083388800
SP01/74370/0
LID TANK CT / WM (SELF)
SP01/74379/0
SP01/74379/0
SP01/74379/0
SP01/74379/0
SP03/23761/0
CAP TANK ACCESS
SP03/23761/0
SP03/23761/0
SP03/23761/0
SP03/23761/0
SP083212301
TUBE 1/4LLDPE PE-08-BI-0500F-
SP083212301
SP083212301
SP083212301
SP083212301
SP01/74354/0
SURROUND TAP
SP01/74354/0
SP01/74354/0
SP01/74354/0
SP01/74354/0
SP01/74335/0
TAP DISPENSE CHROME #1026039
SP01/74335/0
SP01/74335/0
SP01/74336/0
SP01/74336/0
SP03/23765/0
CONTROLLER 3KW ADV
SP03/23765/0
SP03/23765/0
SP083634400
SP083634400
See across
PANEL FRONT FORMED
SP04/19676/0
SP04/19675/0
SP21/74526/0
SP21/74527/0
SP01/74351/0
LID FIXED
SP01/74352/0
SP01/74352/0
SP01/74352/0
SP01/74352/0
SP01/74353/0
LID LIFT OFF
SP01/74515/0
SP01/74515/0
SP01/74515/0
SP01/74515/0
SP01/74429/0
HEAD FILTER H2O
SP01/74429/0
SP01/74429/0
N/A
N/A
SP01/74334/0
CARTIDGE FILTER H20
SP01/74334/0
SP01/74334/0
N/A
N/A
SP083211900
ELBOW 1/4 stem JG P1220808S
SP083211900
SP083211900
SP083211900
SP083211900
SP083632501
SENSOR assy upper AF
SP083632506
SP083632501
SP083632501
SP083632501
SP083632500
SENSOR assy descale AF
SP083632500
SP083632500
SP083632500
SP083632500
See across
SENSOR assy low
SP083632504
SP083632504
SP083632505
SP083632504
SP083212000
ELBOW 3/8-1/4 JG P1211208S
SP083212000
SP083212000
SP083212000
SP083212000
SP59042
HEAT SINK COMPOUND
SP59042
SP59042
SP59042
SP59042
For further information or to purchase spare parts, please contact our Aftersales team on +44 [0]344 879
3588. Please ensure you have the details of the model and serial numbers to hand. These can be found in
the “About my product” section on page 2. These can also be found on the data label at on the back of the
appliance
Master File SM 027 REV 01