Burco C10STHF Operator's manual

083184001 ISS 4
User Instruction Manual
Electric Catering Urn
Please read
and keep these
instructions
These instructions cover the Burco 10, 20 and 30 Litre electric catering urns
SKU’s 444448528, 444448529 & 444448530
C10STHF
C20STHF
C30STHF
444448528
444448529
444448530
Glen Dimplex UK Ltd., trading as,
Glen Dimplex Heating & Ventilation
Millbrook House, Grange Drive, Hedge
End, Southampton, SO30 2DF.
Web: www.gdhv.com
Glen Dimplex Europe Ltd.
Airport Road, Cloghran,
Co. Dublin, K67 VE08, Ireland
Web: www.glendimplex.com
Customer Service Tel: +44 [0]344 879 3588
Email:[email protected]
Customer Service Tel: [phone]
Email:[email protected]
www.burco.co.uk

2
Contents
1.0 Introduction ........................................................................................................................................ 3
1.1 Important .............................................................................................................................................3
1.2 Warning................................................................................................................................................3
2.0 Specifications ...................................................................................................................................... 3
3.0 Installation........................................................................................................................................... 4
3.1 Installation Requirements....................................................................................................................4
3.2 European Directives.............................................................................................................................4
3.2.1 Before Connection to Power Supply .............................................................4
3.2.2 Location .........................................................................................................4
3.2.3 Electrical Connection.....................................................................................5
4.0 User Guide........................................................................................................................................... 6
4.1 Filling ....................................................................................................................................................6
4.1.1 Controls..........................................................................................................6
4.1.2 Safety tap....................................................................................................... 7
4.1.3 After use ........................................................................................................7
4.1.4 Protective Cutout ..........................................................................................7
4.1.5 Cleaning ......................................................................................................... 7
4.1.6 Exterior ..........................................................................................................8
4.1.7 Interior...........................................................................................................8
4.1.8 Descaling........................................................................................................8
4.1.9 Trouble-shooting ...........................................................................................8
5.0 Wiring Diagram Electric Catering URN................................................................................................ 9
6.0 Spares List.......................................................................................................................................... 10
7.0 Guarantee ......................................................................................................................................... 11

3
1.0 Introduction
To ensure you obtain full benefits from your new catering urn:
•Please read this instruction booklet carefully and follow all instructions.
•If you are unsure of any aspect of the installation, use or performance of your appliance, please
contact the after sales number shown on the backpage.
•This appliance can be used by children aged from 8 years and above, and persons with reduced
physical sensory or mental capabilities or lack of experience and knowledge, if they have been
given supervision or instruction concerning use of the appliance in a safe way and understand the
hazards involved.
•Children shall not play with the appliance. Cleaning and user maintenance shall not be made by
children without supervision.
1.1 Important
•Always put water in the urn before switching on. lift the lid and
•Fill with the desired amount of water.
•Do not fill above the “max” capacity mark
1.2 Warning
•If the urn is over-filled, there is a risk that boiling water could be ejected from the around the lid
•During use the urn becomes hot. be careful not to touch hot surfaces when opening the lid or
filling.
•To avoid being scalded, keep hands away from any steam from the lid when the urn is operating
or has just been switched off.
•Turn off the power supply and remove the plug when not in use, before cleaning, and before
replacing any parts.
•Only move the urn when it is disconnected and cool.
2.0 Specifications
Model
C10STHF
C20STHF
C30STHF
SKU Number
444448528
444448529
444448530
Dimensions
Height
380mm
380mm
480mm
Diameter
305mm
390mm
390mm
Water Volume
10 litres
16.5 litre
25.5 litre
Maximum Draw
Off
8.5 litre
13 litres
22.5 litre
Weight
3kg
4kg
5kg
Voltage
220-240V ~50/60Hz
Power rating
2520-3000W

4
3.0 Installation
3.1 Installation Requirements
It is essential that this appliance is installed correctly. Installation should comply with all local
electrical, and health and safety requirements.
WEEE directive registration no. WEE/598W
At end of unit life, dispose of appliance and any replacement parts in a safe manner, via a
licensed waste handler. Units are designed to be dismantled easily and recycling of all
material is encouraged whenever practicable.
3.2 European Directives
As a producer and a supplier of cooking appliances we are committed to the protection of the
environment and are in the compliance with the WEEE directive. All our electric products are
labelled accordingly with the crossed out wheeled bin symbol. This indicates, for disposal purposes
at end of life that these products must be taken to a recognised collection point, such as local
authority sites/local recycling centres.
This appliance Complies with European Community Directives (CE) for household and similar
electrical appliances and Gas appliances where applicable.
This appliance conforms to European Directive 2009/125/EC regarding Eco design requirements for
energy-related products
The A-weighted sound pressure level of this appliance is below 70Db
3.2.1 Before Connection to Power Supply
Remove all packaging:
1. Check the appliance for damage. Report any damage immediately to the carrier or supplier.
2. Remove any protective plastic coating.
3. Any water in the urn is due to testing and is normal.
4. Check the available power supply corresponds to that shown on the appliance rating label
3.2.2 Location
•This catering urn is for indoor use only.
•Allow at least 100mm clearance from any wall.
•Only use on a flat level surface, that is adequate to support the weight when full of water.
Do not lift or move the urn when it contains hot water or when the mains lead is plugged in.
The appliance is only to be installed in locations where its use and maintenance is restricted
to trained personnel.
•The mains lead should reach from the mains socket without straining the connections.

5
Do not let the mains lead hang over the edge of the table or counter and keep it away
from any hot surfaces.
•Do not let the mains lead run across an open space.
•Do not place the appliance where the mains lead could fall into a sink.
•Do not place the appliance near a hot gas or electric burner.
3.2.3 Electrical Connection
Fitting a plug:
The mains lead of this appliance will already be fitted with a BS1363 13A plug. If the fuse must be
replaced, use a 13-amp fuse complying with BS 1362.
If the plug is not suitable for your socket, then the plug must be cut off and disposed of safely. An
appropriate plug should be fitted as follows:
IMPORTANT: The wires in the mains lead are coloured in accordance with the following:
Wire Colour
Wire Name
Wire Code
Green & Yellow Wires
Earth
E
Blue Wire
Neutral
N
Brown Wire
Live
L
The wire which is coloured green and yellow must be connected to the terminal in the plug which is
marked with the letter E or the earth symbol or coloured green or green and yellow. The wire which
is coloured blue must be connected to the terminal which is marked with the letter N or coloured
black or blue.
The wire which is coloured brown must be connected to the terminal which is marked with the letter
L or coloured red or brown.
Make sure that the connections are tight and that there are no loose strands of wire and no
insulation trapped under the terminals. Tighten the clamp in the plug making sure that it grips the
outer covering of the cord. If fitting a BS 1363 13A fused plug, then fit a 13A fuse. Tighten the plug
cover securely. If you are in any doubt, consult a qualified electrician.

6
IMPORTANT: if the supply cord is damaged, it must be replaced by the manufacturer, service agent
or similar qualified person in order to avoid a hazard. The supply cord may become warm when the
appliance is in use.
WARNING - THIS APPLIANCE MUST BE EARTHED
Electrical connection: 220-240V ~50/60Hz, 11.5-12.5A, 2520-3000W
3.2.4 Before Use
Fill, heat and discard the water twice before general use.
4.0 User Guide
➢DURING USE THE URN BECOMES HOT. BE CAREFUL NOT TO TOUCH HOT SURFACES WHEN
OPENING THE LID OR FILLING.
➢TO AVOID BEING SCALDED, KEEP HANDS AWAY FROM ANY STEAM FROM THE LID WHEN THE
URN IS OPERATING OR HAS JUST BEEN SWITCHED OFF.
➢TURN OFF THE POWER SUPPLY AND REMOVE THE PLUG WHEN NOT IN USE, BEFORE
CLEANING, AND BEFORE REPLACING ANY PARTS
4.1 Filling
Lift the lid and fill to the desired level. Do not fill above the “MAX” indicator.
Take care not to under fill, as this may cause the thermal cut-out to operate (and may shorten the
element life).
The urn is not suitable for heating liquids other than water, or for heating water containing solids.
For tea making, it is best to make the tea in another container. However, if it is necessary to make
tea in the urn, the tea leaves should be suspended clear of the urn bottom and heating element in
a muslin bag. If it is intended to heat items such as puddings or hams, they should be suspended
clear of the urn bottom and heating element.
4.1.1 Controls
The green power indicator will be illuminated whenever power is connected to the urn. Turn the
thermostat to the desired setting:

7
THIS URN IS NOT INTENDED TO CONTINUOUSLY BOIL WATER, DUE TO THE HAZARDS OF STEAM
AND WATER ESCAPING FROM UNDER THE LID.
If it is necessary to keep the water at an exact temperature, use a thermometer to check. Stir the
water before taking the temperature and when the desired temperature has been reached, turn the
control knob slowly to the left until a click from the thermostat is heard. The thermostat will then
cycle on and off to maintain the temperature.
4.1.2 Safety tap
The tap is locked or unlocked by turning the tap lever so that either the closed or opened padlock
symbol is lined up with the white dot at the front of the tap body.
There are two open positions, one self-holding so that the tap remains open, and the other self-
closing so that the tap closes as soon as the lever is released. To change the tap position, turn the
tap lever through 180°.
Open the tap by depressing the lever tap to the horizontal position. Close the tap by returning the
lever to the vertical position.
4.1.3 After use
Turn the control knob to 0 and disconnect from the mains supply.
Water may be left in the urn when not in use for short periods, but to maintain a supply of fresh
water, it should be emptied periodically and cleaned out.
4.1.4 Protective Cutout
The heating element is fitted with a thermal cut-out which protects the urn from damage if allowed
to boil dry or switched on without water. It is essential to keep the heating element free from scale
to ensure correct operation of this cut-out. Scale can cause the cut-out to operate when water is
heating up normally.
If the cut-out operates, allow the urn to cool down, drain out any water then press the red reset
button situated under the base.
4.1.5 Cleaning
➢ALWAYS TURN OFF THE POWER SUPPLY AND REMOVE THE PLUG BEFORE CLEANING, ALLOW
Knob setting
Approximate water
temp
1
37°C (99°F)
2
55°C (131°F)
3
68°C (155°F)
4
82°C (180°F)
5-6
97°C (207°F)

8
THE URN TO COOL
➢THIS URN IS NOT WATERPROOF
➢DO NOT USE A WATER JET SPRAY TO CLEAN THE INTERIOR OR EXTERIOR OF THE APPLIANCE,
OR USE A WATER JET IN THE VICINITY OF THE APPLIANCE
4.1.6 Exterior
Clean with water and detergent. Do not use harsh abrasive cleaners as this could damage the surface
finish.
4.1.7 Interior
Brush any scale or sediment from the element and rinse thoroughly with clean water.
4.1.8 Descaling
In hard water areas scale will form on the element and interior. This will adversely affect the
operation of the urn if allowed to accumulate. Descale on a regular basis, using a proprietary
descaling agent recommended for stainless steel kettles. Follow the instructions provided with the
descaling product.
Scale build-up can also cause the tap to drip. If this should occur, turn off the power supply and
remove the plug. Empty the urn and allow it to cool. Unscrew the top of the tap from the body.
Wipe, scrape and break the scale away from the rubber flexible seal and from the sealing surfaces
inside the plastic body of the top. Reassemble, tightening the top of the tap until the white dot is
towards the front.
4.1.9 Trouble-shooting
Fault
Possible Cause
Remedy
The appliance does
not operate.
No Power to the
appliance
Check supply socket is switched on.
Check fuse and circuit breaker.
Check green power indicator is illuminated.
Thermostat or
element faulty.
Replace thermostat or element.

9
5.0 Wiring Diagram Electric Catering URN

10
6.0 Spares List
ALWAYS TURN OFF THE POWER SUPPLY AND REMOVE THE PLUG BEFORE REPLACING ANY PARTS
Part Number
Description
Qty
62831
Element kit inc. seal, cut-out thermostat
1
082620290
Thermostat/knob kit
1
62100
Thermostat control knob
1
082626774
Neon green
1
082626777
Tap assembly
1
082626760
Tap actuator
1
60109
Handle assembly
2
62657
Reset rod tube
1
62784
Conical spring
1
62832
Reset rod C10
1
62822
Reset rod C20, C30
1
62818
Limit thermostat
1
62658
Spiderfixes push-on
2
62511
Lid assembly C10
1
62523
Lid assembly C20, C30
1
083184000
Handbook
1

11
7.0 Guarantee
This catering urn is guaranteed against defective materials or faulty workmanship, for a period of
12 months on labour and 36 months on parts.
This guarantee is given subject to the appliance being used in accordance with the instructions
supplied, and on the supply, voltage marked on the rating label. The guarantee is subject to fair
wear and tear conditions.
The guarantee does not cover consequential damage arising out of any failure acceptable under
guarantee, nor does it cover damage resulting from misuse, accident or unauthorized alterations to
the appliance.
Proof of purchase will be required.
In any communication with the supplier or manufacturer, quote the model and serial number
marked on the appliance rating label.
This guarantee does not affect your statutory rights.
The products are intended for commercial use as detailed in these instructions.
The Company has a policy of continuous improvement in product quality and design. The Company
therefore reserves the right to change the specification at any time.
IMPORTANT: Any service call resulting from a lack of regular descaling is not covered by this
guarantee and will be charged

083184001 ISS 4
Disregarding the instructions given in this manual in its entirety and any relevant regulations,
standards and code of practice will void the guarantee of this product. Glen Dimplex reserve the
right to revise products, literature and guarantee terms without prior notice due to a policy of
continuous improvement
To speak to customer services please contact (UK & ROI):
Glen Dimplex UK LTD.
Millbrook House Grange Drive, Hedge End,
Southampton, SO30 2DF
Telephone: +44 [0]344 879 3588
Fax: [phone]
Email: [email protected]
Or
Glen Dimplex Europe Limited
Airport Road, Cloghran,
Co. Dublin, K67 VE08, Ireland
Telephone: [phone]
Email: [email protected]