BURK Technology PlusConnect Nautel GV User manual

PlusConnect™ Nautel GV
PlusConnect™ Nautel NV
PlusConnect™ Nautel NVLT
PlusConnect™ Nautel NX
PlusConnect™ Nautel VS
PlusConnect™ Nautel XR
Installation and Operation Manual Rev. F

Copyright © 2015 Burk Technology, Inc.
Rev. F
Contents
Introduction .................................................................................................................................................. 1
Compatibility................................................................................................................................................. 2
Transmitter Compatibility......................................................................................................................... 2
ARC Plus Compatibility.............................................................................................................................. 2
Unpacking ..................................................................................................................................................... 2
Front Panel Indicators................................................................................................................................... 3
Hardware Configuration ............................................................................................................................... 3
Additional SNMP Parameters ............................................................................................................... 5
Setting the Password ............................................................................................................................ 5
Uploading New Firmware ..................................................................................................................... 5
Installation .................................................................................................................................................... 6
Software Configuration................................................................................................................................. 6
Adding the PlusConnect Unit to the ARC Plus Site ................................................................................... 7
Manually Mapping PlusConnect Parameters............................................................................................ 8
Setting up Labels, Limits and Alarms ............................................................................................................ 9
Creating a PlusConnect Custom View in AutoPilot....................................................................................... 9
Operation.................................................................................................................................................... 11
Troubleshooting..........................................................................................................................................11
Connection Errors ...................................................................................................................................11
Getting Help................................................................................................................................................ 11
Warranty ..................................................................................................................................................... 12

PlusConnect™ Nautel GV/NV/NVLT/NX/VS/XR Installation and Operation Manual
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Introduction
This manual describes the PlusConnect™ Nautel GV, PlusConnect™ Nautel NV, PlusConnect™ Nautel
NVLT, PlusConnect™ Nautel NX, PlusConnect™ Nautel VS and PlusConnect™ Nautel XR.
The PlusConnect is part of the Plus‐X family of Ethernet I/O products designed for the ARC Plus.
The PlusConnect provides a connection between the Nautel GV, NV, NVLT, NX, VS or XR transmitter
series and the ARC Plus transmitter remote control system. The PlusConnect reads transmitter
parameters using SNMP (Simple Network Management Protocol) over an existing LAN, WAN, or
Internet connection, then forwards real‐time data to the ARC Plus, also via LAN, WAN, or Internet.
Monitor and control of PlusConnect channels is possible via:
•The front panel of the ARC Plus
•A web browser, using the built‐in web interface on the ARC Plus
•Web‐enabled mobile device, using the built‐in mobile web interface on the ARC Plus
•PC, using optional AutoPilot® software
•Telephone, using the optional ESI or RSI Speech Interface for the ARC Plus
Important! The PlusConnect operates in conjunction with an ARC Plus system. Be sure to complete
configuration of the ARC Plus before adding the PlusConnect to the system.
Installation Note
Even though you may operate the ARC Plus and PlusConnect on different subnets, Burk Technology
strongly recommends installing the PlusConnect on the same LAN as the ARC Plus. In a network failure,
an ARC Plus can only continue to monitor and control a PlusConnect on the same LAN. If the network
link between the units is not available, ARC Plus macros, alarm monitoring and telephone control will be
unavailable for the PlusConnect unit.

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Compatibility
Transmitter Compatibility
Model
Compatible Transmitters
PlusConnect Nautel GV
Nautel GV3.5, GV5, GV7.5, GV10, GV15, GV20, GV30, GV40, GV60, GV80
PlusConnect Nautel NV
Nautel NV Series
PlusConnect Nautel NVLT
Nautel NVLT Series
PlusConnect Nautel NX
Nautel NX Series
PlusConnect Nautel VS
Nautel VS300, VS300HD, VS1, VS1HD, VS2.5, VS2.5HD
PlusConnect Nautel XR
Nautel XR3, XR6, XR12, XR25, XR50 (Nautel NxLink must not be
installed
1
)
1The Nautel NxLink and the Burk PlusConnect Nautel XR cannot both be connected to the transmitter. It
is necessary to remove the NxLink from the serial port before connecting the PlusConnect Nautel XR.
Transmitter models, firmware versions and options are subject to change. Visit www.burk.com for
current information.
ARC Plus Compatibility
Before installing the PlusConnect, please verify that the ARC Plus firmware, AutoPilot software and
AutoLoad Plus software versions are current. Updates are available at www.burk.com.
Unpacking
The PlusConnect ships with the following:
•PlusConnect unit
•Power cord
•10’ shielded CAT5 cable

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Front Panel Indicators
Front panel of the PlusConnect unit
Indicator
State
Description
Power LED
On
Power is on
Power LED
Off
Power is off
Link LED
On (solid)
ARC Plus and transmitter connections are good
Link LED
Blinking
Transmitter connection is down
Link LED
Off
ARC Plus connection is down
Hardware Configuration
This step will link the PlusConnect to a specific ARC Plus unit and will identify the transmitter to which
the unit will be connected.
Important! This procedure will reset the PlusConnect to its default IP address: 192.168.0.100.
1. Connect your PC and the PlusConnect together using a cross‐over Ethernet cable or network
Hub.
2. Assign your PC to an available IP address on subnet 192.168.0.xxx (other than
192.168.0.100) with the subnet mask set to 255.255.255.0.
3. Connect the PlusConnect AC power cord and wait for the green Power LED to illuminate.
4. Use a paper clip or similar small object to press and hold the Config button on the rear panel
of the PlusConnect unit. Hold the button in until the Power LED begins to blink. The Power LED
will stop blinking when the unit has completed restoring default settings.
5. Enable Telnet on your Windows 7 or Windows 8 computer, if not already enabled, using
the following steps:
•Click Start > Control Panel
•Click Programs and Features
•Click Turn Windows features on or off
•In the Windows Features dialog box, check the Telnet Client check box
•Click OK. The system installs the appropriate files. This will take a few seconds to
a minute to complete.
6. Open a Telnet session to the PlusConnect at the address 192.168.0.100 (port 23). Using
Windows, you can launch Telnet by typing “telnet 192.168.0.100” from a command
prompt.

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7. When prompted, enter the default password for the PlusConnect: password.
Burk Technology
PlusConnect Nautel XX v1.0.0
Password:
8. Telnet will display the main menu.
1. Log Off
2. Help
3. Set IP Address: 192.168.0.100
4. Set Subnet: 255.255.255.0
5. Set Gateway: 192.168.0.1
6. Set Telnet Port: 23
7. Set Transmitter IP Address: 192.168.0.102
8. Set Transmitter SNMP Port: 161
9. Set SNMP Read Community String: public
10. Set SNMP Write Community String: private
11. SNMP Polling period: 3 seconds
12. SNMP Timeout: 30 seconds
13. ARC Plus IP Address: 192.168.0.101
14. Plus-X Port: 45000
15: Set Password
16: Diagnostics
17. Update Firmware.
99. Save Configuration and Reboot.
To change a setting, enter the menu number for that setting and the press <Enter>.
9. Enter the appropriate configuration settings for the following parameters:
#
Setting
Description
3
IP Address
The IP address you want to assign to the PlusConnect unit
4
Subnet
The subnet mask for your LAN
5
Gateway
The gateway for your LAN
7
Transmitter IP Address
The IP address of your Nautel transmitter
13
ARC Plus IP Address
The IP address of your ARC Plus unit
14
ARC Plus Plus‐X Port
The Plus‐X port number configured on your ARC Plus (typically
45000)
10. Enter 99 and press <Enter> to save your changes and reboot the PlusConnect.
Once the settings have been saved, the PlusConnect can be connected to the target LAN. All future
Telnet sessions should use the newly configured IP address.

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Additional SNMP Parameters
The main menu allows configuration of additional parameters beyond those described in the table
above. The default values for these entries are appropriate for most installations. If you have made
specific changes to the SNMP functionality of your transmitter, you should change the corresponding
parameters using the PlusConnect telnet configuration tool.
Setting the Password
Changing your password is strongly recommended. The PlusConnect password is used to access the
telnet configuration menu. To change the password, use option #15: Set Password.
Uploading New Firmware
To upload new firmware to the PlusConnect, use option #17: Upload Firmware. When prompted to start
the firmware upload, enter “Y” for yes. The system will respond with the following message:
Use the Burk Firmware Loader to upload new firmware.
Download and install the Burk Firmware Loader (If not already installed)
1. If the Burk Firmware Loader is already installed on your computer, proceed to “Download
the PlusConnect Nautel Firmware.”
NOTE: By default, only members of the Administrators group on a computer can install new software.
If you do not have the rights to complete all steps of this process, please contact your system
administrator.
2. Go to www.burk.com/downloads, select the ARC Plus tab, then scroll down to the
PlusConnect section.
3. Download and install the Burk Firmware Loader.
Download the PlusConnect Nautel firmware
4. Go to www.burk.com/downloads and select the ARC Plus tab, then scroll down to the
PlusConnect section.
5. Download and save the PlusConnect Nautel firmware file that applies to your transmitter:
Allow Burk Firmware Loader through Windows Firewall
6. Click Start >Control Panel and select Windows Firewall
7. Select Allow a Program or feature through Windows firewall
8. Select Allow another program
NOTE: If the Allow another program button is un-selectable, click the Change Settings button first to
unlock this.
9. Now click browse and search for the file C:\Program Files(x86)\Burk Technology\Burk
Firmware Loader.
10. Select BurkFirmwareLoader and click Open and then click Add

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Run Burk Firmware Loader
11. Click Start >All Programs>Burk Technology>Burk Firmware Loader and launch the program.
The dialog below will open.
12. Enter the IP Address, User Name and Password of the PlusConnect unit. Select the
PlusConnect firmware file that you previously saved.
13. Click Upload.
14. A notification window will open when the upload is complete. Click OK.
Verify upload of firmware
To verify the firmware version, open a new Telnet session to the PlusConnect unit and observe the
revision number that precedes the Telnet password prompt.
Installation
After entering the configuration settings, you are ready to install the PlusConnect in its permanent
location. Simply connect the PlusConnect unit to your LAN and power it on. The PlusConnect will
automatically begin reading data from the transmitter.
Software Configuration
Now that the PlusConnect is installed on the network and connected to the transmitter, you are ready
to add the PlusConnect to the ARC Plus using AutoLoad Plus. AutoLoad Plus is included with the ARC
Plus, and may also be downloaded from www.burk.com.
Configuration involves:
•Adding the PlusConnect unit to the ARC Plus site
•Mapping PlusConnect parameters to unused ARC Plus channels

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Adding the PlusConnect Unit to the ARC Plus Site
In order for the ARC Plus to recognize the PlusConnect, the PlusConnect must be added to the site.
1. Open AutoLoad Plus and connect to the ARC Plus site to which you are adding
the PlusConnect.
2. Select that site from the Navigator pane on the left side of the window.
Adding a PlusConnect device in AutoLoad Plus
3. From the Edit menu, select Plus-X Devices to open the list of currently configured Plus‐X
Devices.
4. Click Add… to add the PlusConnect to the site. This opens the Plus‐X Device dialog.
5. For Device type, select PlusConnect Nautel XX (substituting your Nautel transmitter model for
XX). You may optionally change the description for the PlusConnect. The description appears
in AutoLoad Plus to identify each PlusConnect channel. If there is no selection available for
your transmitter model, visit www.burk.com and select the ARC Plus Touch support page to
download the most current version of AutoLoad Plus.
6. Enter the IP address and port number of the PlusConnect. These should be the same
settings you used when you configured the PlusConnect using Telnet.
7. Check the Map the default set of channels box if you wish to automatically add the most
commonly used PlusConnect parameters to the ARC Plus (recommended).
8. Set Starting channel to the first unused channel in the ARC Plus.
9. Click OK on the Plus‐X Device dialog, then click OK on the Plus‐X Devices list. This will replace
unused ARC Plus channels with the default set of PlusConnect status channels, meter
channels and command channels. If there are insufficient ARC Plus Touch channels available
to load the default set of PlusConnect channels, the error message below will be displayed,

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indicating the number of channel needed for the selected PlusConnect device:
You do not need to have additional Integrated Input Units or Integrated Command Relay
Units in order to use these channels.
10. Select File>Save to save the settings to the ARC Plus unit. Wait for the progress dialog to
complete.
11. Observe that the green Link LED illuminates indicating that the PlusConnect is
communicating with the ARC Plus unit.
Important! PlusConnect channels take the place of normal I/O channels. If a metering input,
status input, or command relay is connected to an ARC Plus channel and a PlusConnect
parameter is subsequently mapped to that channel, the I/O channel will no longer be
displayed.
Manually Mapping PlusConnect Parameters
The PlusConnect provides access to more remote control parameters than are included in the
default set of channels. Even if you chose to map the default set of channels when you added the
PlusConnect to the site, you may wish to map additional PlusConnect channels to the ARC Plus.
Mapping PlusConnect channels using the Source dialog in AutoLoad Plus

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(There must be sufficient unused channel capacity.)
Mapping additional channels is accomplished in AutoLoad Plus by selecting the Meter Channels, Status
Channels or Commands tab, as appropriate.
1. Within any of these tabs, click the button at the right edge of the Source field to change a
channel’s assignment from a traditional I/O channel to a Plus‐X channel.
2. When the Source dialog appears, select the Plus-X radio button and choose the PlusConnect
device from the list.
3. Select the PlusConnect channel you wish to use in place of this I/O channel.
4. Click OK.
Once mapped and saved, the PlusConnect channel will appear on the front panel of the ARC Plus, in
AutoPilot, on the ARC Plus web page, and will be accessible via the ESI or RSI.
Setting up Labels, Limits and Alarms
Labels, limits and alarms for PlusConnect parameters are set up in AutoLoad Plus. The process is the
same as for limits and alarms of other ARC Plus channels. Refer to the ARC Plus manual for information
on channel configuration.
Important! Because operation preferences vary so widely, no alarms are pre‐configured within the
PlusConnect channels. You must use AutoLoad Plus to set up alarms for the PlusConnect channels.
Creating a PlusConnect Custom View in AutoPilot
PlusConnect Custom View for the Nautel NV
The easiest way to monitor your PlusConnect parameters is by creating a Custom View in AutoPilot
using a pre‐built template specific to your transmitter model. In order to use templates, you must map

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the default set of channels to the ARC Plus during setup. If you have mapped a custom set of channels,
you can still use a Custom View to display them, but the template may not function as intended.
To create a custom view with a PlusConnect template:
1. Start AutoPilot and select the site and the ARC Plus unit you are using. If the site has
not been created in AutoPilot, see “Adding Sites” in the AutoPilot Instruction Manual,
available at www.burk.com/downloads.
2. Select File>Connect. A progress dialog will be displayed while the connection to the
ARC Plus is being established.
3. Open the Custom View Editor by selecting File>New>Custom View.
4. When the Custom View Editor opens, select File>New From Template. This opens the Load
Template dialog.
5. Browse for the desired template by clicking on “…” at the right side of the Template
selection. The default location for templates is ProgramFiles(x86)\Burk
Technology\AutoPilot \Templates\Custom Views.
6. Choose the sub‐directory named PlusConnect then select the sub‐directory for your
model of Nautel transmitter. If there is no subdirectory for your transmitter model,
visit www.burk.com to download the most current version of AutoPilot.
7. Select the template (.cvt) file your Nautel transmitter.
8. Select the Network and Site of the ARC Plus connected to the PlusConnect.
9. Enter the Starting channel for the PlusConnect parameters. This starting channel must
be the same as the starting channel you used when adding the PlusConnect to the ARC
Plus site.
10. Press OK. AutoPilot will load the template in the editor and automatically populate the
channels.
11. Save the Custom View using the Save icon in the tool bar.
12. Close the editor. You may then select the Custom View for display in AutoPilot.
For additional information on creating and editing AutoPilot Custom Views, see “Creating Custom
Views” in the AutoPilot Instruction Manual.
Load Template dialog

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Operation
Once the PlusConnect parameters are mapped to ARC Plus channels using AutoLoad Plus, accessing
the transmitter parameters is no different from any other ARC Plus channel. You may view channels
using:
•The front panel of the ARC Plus
•The front panel of any ARC Plus configured for site‐to‐site operation with this site
•The built‐in web interface
•A mobile device, via the built‐in mobile web interface
•AutoPilot
•The ESI or RSI
For more information on using the ARC Plus to monitor and control the remote site, please see the ARC
Plus Installation and Operation Manual.
Note that the PlusConnect channels are routed only through the ARC Plus unit specified during
PlusConnect configuration. In order to access the transmitter by any means, the ARC Plus unit must be
powered and connected to the network.
Troubleshooting
Connection Errors
If the PlusConnect is unable to communicate with the transmitter using SNMP, the Link LED on the
front panel of the PlusConnect will blink. Check that both the PlusConnect and transmitter are
connected to the network and configured properly.
If the network connection between the PlusConnect and ARC Plus is lost, the ARC Plus will log an alarm
after three minutes of network failure. The PlusConnect Link LED will also turn off.
Note: PlusConnect events and errors are logged to the ARC Plus event list, which is accessible by the
ARC Plus front panel and from AutoPilot.
Getting Help
For technical support, please email [email protected]om or call our direct technical support line at 978‐
486‐3711. We will be glad to assist you. The technical support office is open Monday – Friday, 9AM to
5PM Eastern Time.

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Warranty
Burk Technology, Inc. warrants the PlusConnect to be free of defects in materials and workmanship for a
period of 24 months from the date of purchase. Equipment will be repaired or replaced at the option of
Burk Technology and returned freight prepaid to the customer. Damage due to abuse or improper
operation or installation of the equipment or caused by fire or flood or harsh environment is not to be
covered by this warranty. Damage in shipping is not the responsibility of Burk Technology. A return
authorization must be obtained before returning any equipment. Materials returned under this
warranty must be shipped freight prepaid and insured in the original shipping carton or suitable
substitute to Burk Technology, Inc., 7 Beaver Brook Road, Littleton, MA 01460. Repairs not covered
under this warranty will be made at prevailing shop rates established by Burk Technology.
THE WARRANTY SET FORTH ABOVE IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. BURK TECHNOLOGY, INC. SHALL NOT BE LIABLE TO ANY PARTY FOR ANY
INCIDENTAL, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES ARISING FROM THE USE OF THIS
EQUIPMENT.