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  9. cable matters 102005 User manual

cable matters 102005 User manual

Contact support@cablematters.com for questions
Customer Support and Contact Information Cable Matters offers lifetime technical support as an integral part of our
commitment to provide industry leading solutions.
Contact us at wholesale@cablematters.com for large volume discount pricing.
Warranty Information This product is backed by a limited one-year warranty. In addition, Cable Matters warrants its products against defects in materials and
workmanship for the periods noted, following the initial date of purchase. During this period, the products may be returned for repair, or replaced with equivalent
products at our discretion. The warranty covers parts and labor costs only. Cable Matters does not warrant its products from defects or damages arising from
misuse, abuse, alteration, or normal wear and tear.
Limitation of Liability In no event shall Cable Matters Inc. (including their officers, directors, employees or agents) be liable for any damages (whether direct or
indirect, special, punitive, incidental, consequential, or otherwise), loss of profits, loss of business, or any pecuniary lo ss, arising out of, or related to the use of
this product exceeding the actual price paid for the product. Some states do not allow the exclusion or limitation of incidental or consequential damages. If such
laws apply, the limitations or exclusions contained in this statement may not apply to you.
Cable Matters is a registered trademark or trademark of Cable Matters Inc. All rights reserved.
All other trademarks are the property of their respective owners.
Troubleshooting Tips
CABLING
• Check that all cable connections are secure
• Inspect the cable to check that no pins are damaged or bent
• Test the cable with a different port or computer, if possible
COMPUTER SOURCE
• Check for updated OS and video graphics card drivers for DisplayPort
• Try different video resolution and refresh settings supported by the connected display
• Check that the output audio is set and not muted
• Reboot the computer after making multiple changes
CONNECTED DISPLAY
• Select the DisplayPort input from the connected display menu
• Select a video resolution and aspect ratio setting supported by your computer
• Check for firmware updates and troubleshooting from the display manufacturer
• Adjust the volume from the display menu
View our other DisplayPort Cable products at www.cablematters.com
V2 03/2017
Contact support@cablematters.com for questions
1) Connect one end of the DisplayPort cable to the computer or video graphics card
2) Connect the other end of the DisplayPort to the monitor
3) Select the DisplayPort input setting from the menu of the connected display monitor
4) Select a compatible video resolution and refresh rate from the computer
5) Adjust the computer audio output sengs
Model 102005
Connection Notes
• DEPRESS THE LATCH on the DisplayPort connector to avoid damage when unplugging
• Dual Mode DP++ support required from the graphics card or an active adapter is required
• VIDEO RESOLUTION up to 4K x 2K (3840 x 2160) @ 60Hz supporting full HD video
• 4K COMPATIBLITY requires a 4K-equipped computer and display
• AUDIO SUPPORT for LCPM, DTS, and Digital Dolby with compatible equipment
• NOT USB COMPATIBLE with a DisplayPort plug that does not fit the USB port of a computer
• DPCP COMPATIBLE for viewing protected content
DisplayPort™ Cable
DisplayPort™ and the DisplayPort™ logo are trademarks owned by the Video Electronics Standards Association (VESA®) in the United States and other countries.
Contact support@cablematters.com for questions
VIDEO SETTINGS IN WINDOWS
1) Connect the cable to both ends
2) Select the DisplayPort input from the connected display menu
3) Search for Display Settings in Windows
4) Select to Duplicate or Extend the display
(Note: Click and drag the program to the display in Extended Mode)
5) Click Apply to save the settings
(Note: Enable DisplayPort 1.2 on the display for a 4Kx2K video)
Display Adapter Properties
adjusts the video refresh rate
Contact support@cablematters.com for questions
1) Search for Sound in Windows
2) Open the Playback Tab in Sound
3) Select the display with DisplayPort audio
4) Set the Configuration and Properties
5) Click Set Default
6) Click Apply and OK to save the settings
7) Adjust the volume at the connected display
 Changing the audio device may require you to RESTART your PC
 Check that your computer volume is not MUTED or extremely low
 Verify that your display supports audio
AUDIO SETTINGS IN WINDOWS

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