cable matters USB-C 201024 User manual

Email: [e-mail]
User Manual
Computers with Windows 7 or Mac OS may require Ethernet drivers:
www.cablematters.com/downloads
Check for updated Thunderbolt 3 drivers:
thunderbolttechnology.net/updates
USB-C™ Docking Station
with Power Delivery
Model 201024

Table of Contents
1. INTRODUCTION ....................................................................1
1.1 Introduction
1.2 Copyright and Trademarks
1.3 FCC Compliance Statement
2. PRODUCT OVERVIEW
2.1 Package Contents
2.2 USB-C Docking Features ..........................................2
2.3 System Requirements
3. CONNECTION AND OPERATING INSTRUCTIONS ............ 3
3.1 Installation Checklist
3.2 Panel Diagrams .........................................................4
3.3 Connecting the USB-C Dock .....................................5
3.4 Connecting to a LAN or Router..................................6
3.5 Connecting a USB Peripheral Device
3.6 Connecting Audio Devices.........................................7
3.7 Connecting a DisplayPort Monitor
3.8 Connecting an HDMI Display.....................................8
3.9 Troubleshooting Tips .................................................9
4. TECHNICAL SPECIFICATIONS..........................................10
5. WARRANTY AND SUPPORT
5.1 Customer Support and Contact Information
5.2 Warranty Information
5.3 Limitations of Liability
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USB-C™ Docking Station with Power Delivery

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USB-C™ Docking Station with Power Delivery
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1. INTRODUCTION
1.1 Introduction
Thank you for your purchase from Cable Matters® Inc., the ‘Reliable Connectivity’
company. This User Manual provides an overview of the features and installation of the
USB-C™ Docking Station with Power Delivery
Please read these instructions carefully before connecting, operating or configuring this
product. Keep this user manual for future reference.
Contact [e-mail] for questions or product support.
1.2 Copyright and Trademarks
Specifications are subject to change without notice. Cable Matters is a registered trademark or
trademark of Cable Matters Inc. All rights reserved. All other trademarks are the property of their
respective owners.
Thunderbolt and the Thunderbolt logo are trademarks of Intel Corporation in the U.S. and/or other countries.
HDMI, the HDMI logo, and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing, LLC in the United
States and/or other countries.
1.3 FCC Compliance Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1) This device must not cause harmful interference, and 2) this device must accept any interference
received, including interference that may cause undesired operation.
2. PRODUCT OVERVIEW
2.1 Package Contents
Please check that the following items are contained in the package:
1 x USB-C Docking Station with Power Delivery
1 x USB-C 3.1 Host Cable in Black - 0.5m
1 x AC Power Adapter
1 x User Manual (available in a PDF from cablematters.com)

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USB-C™ Docking Station with Power Delivery
2.2 USB-C Docking Station Features
 Connect a computer or tablet with a USB-C or Thunderbolt 3 port
 Charge a laptop up to 60 watts with a power delivery equipped computer
 Connect a USB peripheral with a USB 3.1 Type-C (5 Gbps) port
 Connect three USB 3.0 Type-A (5 Gbps) peripherals
 Audio support for a microphone and a headset or speaker
 Connect external displays with HDMI or DisplayPort input
 DisplayPort 1.2 MST support for Windows equipped computers
 Gigabit Ethernet networking support
2.3 System Requirements
Computer USB-C or Thunderbolt™ 3 equipped port
Note: Computer must support DisplayPort Alternate Mode and USB Power Delivery for
full functionality. Updated computer drivers may be required.
Supported OS: Windows 7.1 or higher
Mac 10.10, 10.11, 10.12
Chrome OS v48.0.2564.116 or later
External Display: DisplayPort input port and a DisplayPort cable
HDMI input port and an HDMI cable
Gigabit Network: LAN or router with an available RJ45 Port
Cat 6 Ethernet cable (recommended)
USB 3.0: USB 2.0 or 3.0 cable to connect a peripheral device
USB-C 3.1: USB-C cable to connect a USB-C device for data only
Audio Ports: 3.5mm audio headset and mic cable
Power: AC outlet (US Standard)
Note: All cables to connect devices to the Dock are sold separately (excluding host cable).

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USB-C™ Docking Station with Power Delivery
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3. Connection and Operating Instructions
3.1 Installation Checklist
Driver Requirements
 Windows 7 requires drivers:
Download the drivers from: www.cablematters.com/downloads
 Close all unnecessary programs before installing the drivers
 A PC with Thunderbolt 3 may need an update for Thunderbolt 3 to function properly
For more information go to https://thunderbolttechnology.net/updates
 Be prepared to reboot your computer after the driver installation
Power Requirements
 The Docking Station must be connected to an AC outlet in order to operate
 Check if your computer supports power delivery over USB-C (60 watts or less)
External Display Requirements
 Check if your computer supports DisplayPort Alternate Mode over USB-C
 Check if your computer supports one or more external displays over USB-C
 DisplayPort 1.2 MST support (resolution is dependent on the available Dock bandwidth)
# OF DISPLAYS TYPE MAX RESOLUTION
2DP + HDMI 1920x1200@60Hz
1HDMI 4096x2160@30Hz
1DP 3840x2160@30Hz

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USB-C™ Docking Station with Power Delivery
3.2 Panel Diagrams
1) Power In Port (DC In 20V/4.5A)
2) USB-C Host port with power delivery (Thunderbolt 3 port compatible)
3) USB-C 3.1 (5 Gbps) port (3A charging, USB-C data / Not Thunderbolt 3 compatible)
4) DisplayPort ++ port
5) HDMI port
6) Gigabit Ethernet port
7) USB 3.0 (5 Gbps) port to attach USB 3.0/2.0 peripherals
8) USB 3.0 (5 Gbps) port to attach USB 3.0/2.0 peripherals
9) Green LED AC power indicator
10) Mono Microphone Line-In
11) Audio Stereo Headset/Headset Line Out
12) USB 3.0 (5 Gbps) port with Battery Charging 1.2 fast charging
Note: All cables to connect devices to the USB-C Docking Station are sold separately

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USB-C™ Docking Station with Power Delivery
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3.3 Connecting the USB-C Docking Station
1) Connect the Dock to an AC power outlet or the Dock will not operate
2) Connect the included (USB-C) cable to the USB-C or Thunderbolt 3 port on the host
computer
3) Wait while any additional drivers are automatically installed
4) Charge a laptop up to 60 watts while in use with a power delivery equipped USB-C or
Thunderbolt 3 port
Note: Some computers are not equipped with power delivery USB-C ports or require more
than 60 watts. Theses computers must use the AC adapter that came with the computer.
Troubleshooting Tips
 Reboot the computer and check that the Dock has AC power
 Check for the latest Windows or Mac drivers from cablematters.com/downloads
 Check with the computer maker for updated BIOS and USB-C or Thunderbolt 3 drivers
 Test the USB-C cable with a different device

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USB-C™ Docking Station with Power Delivery
3.4 Connecting to a LAN or Router
1) Connect an RJ45 patch cable to the Dock (Cat 6 recommended)
2) Connect the patch cable to a LAN or router port
3) Check the documentation of your LAN or router to configure network access
4) Link and Status LEDs should blink to indicate a live connection
Troubleshooting Tips
 Reboot the computer and check that the Link and Status LEDs are lit
 Test the patch cable with a different device or try another USB port
Note: Download the latest drivers if the adapter is not recognized at
www.cablematters.com/downloads
Check if your computer recognizes the adapter:
Windows: Search Device Manager > Click on Network adapters > Cypress GX3 Super-
Speed to Gigabit Ethernet Bridge controller
1) Connect a USB 2.0 or 3.0 device to the Dock
2) The device should be recognized after downloading any needed drivers
3) Use Safely Remove or Eject to remove the device before unplugging
Notes:
 Front Panel USB 3.0 port provides fast charging up to 5V/2.1A
 Rear Panel USB 3.0 ports provide trickle charging (900mA) and data transfer
 Rear Panel USB-C 3.1 port provides 3A charging and data transfer (not compatible
with Thunderbolt 3 devices for video or data)
3.5 Connecting a USB Peripheral Device
USB-CFRONT PANEL REAR PANEL
data only
2.1A charging + data 3A charging + data

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USB-C™ Docking Station with Power Delivery
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3.6 Connecting Audio Devices
1) Connect an external 3.5mm mono microphone to the Audio In Port
2) Connect a stereo headset or external speaker to the Audio Out Port
Note: Configure the audio settings from the computer:
Search Control Panel > Click on Sound > Adjust Playback or Recording devices
3.7 Connecting a DisplayPort Monitor
1) Connect a DisplayPort cable (sold separately)
2) Select the DisplayPort video input from the display menu
3) Select the audio output from the computer
Note: Maximum video resolution is 3840x2160@30Hz (single display only)
DisplayPort 1.2 MST Support
1) Connect a Windows computer to multiple monitors with DisplayPort 1.2/MST enabled
2) Requires the same video resolution and refresh rate for all monitors
3) Dual 4K monitors must be the same model and are limited to a max 1080p resolution
Note: Maximum video resolution is reduced by adding additional monitors with MST
Windows (Duplicate or Extend the Display)
Video: Press Windows Logo + P or
Search Display >Click Adjust Resolution
Audio: Search Sound > Click on the display name > Set Default > OK
Troubleshooting Tips
 Check that your computer supports DisplayPort Alternate Mode over USB-C
 Check that your computer supports two external displays
 4K UHD video resolution requires a 4K video card source, cable, and output display
 Consult the documentation of the monitor for MST connection instructions

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USB-C™ Docking Station with Power Delivery
3.8 Connecting an HDMI Display
1) Connect an HDMI cable (sold separately)
2) Select the HDMI video input from the display menu
3) Select the audio output from the computer
Note: The Dock supports one 4K HDMI display (4096x2160 @ 30Hz)
OR
a DisplayPort and an HDMI display at 1920x1200 @ 60Hz
Windows (Duplicate or Extend the Display)
Video: Press Windows Logo + P or
Search Display >Click Adjust Resolution
Audio: Search Sound > Click on the display name > Set Default > OK
Troubleshooting Tips
 Check that your computer supports DisplayPort Alternate Mode over USB-C
 Check that your computer supports two external displays
 4K UHD video resolution requires a 4K video card source, cable, and output display
 Use an HDMI cable in the shortest length necessary
Note: Maximum video resolution is reduced when connecting multiple monitors with
DisplayPort 1.2/MST in addition to an HDMI display

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USB-C™ Docking Station with Power Delivery
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3.9 Troubleshooting Tips
If your computer does not recognize the Dock, download drivers at
www.cablematters.com/downloads
Check for updated drivers from your computer manufacturer
Check for Thunderbolt 3 computer updates at:
https://thunderbolttechnology.net/updates
Dock
 Check that the Dock is connected to AC power and the green LED is lit
 Check that your computer is connected to the Host USB-C port
Cabling
 Check that all cable and adapter connections are secure
 Test device cables with different equipment
Computer Source
 Check the specifications from the manufacturer to see if your computer supports
power delivery over USB-C, DisplayPort Alternate Mode, and two external displays
 Reboot the computer after making multiple changes
Connected Displays
 Select the DisplayPort or HDMI input from the display menu
 Adjust the audio level from the connected display menu
 4K video resolution requires a 4K video card source, cable, and output display
 Check the video resolution support list under Section 3.1 Installation Checklist
 Check the documentation of your monitor for connecting multiple monitors with
DisplayPort 1.2/MST
USB Peripheral Devices
 Devices must support Battery Charging 1.2 to benefit from the fast-charge function
 USB-C 3.1 device port (not Host port) is NOT compatible with USB-C adapters or
Thunderbolt 3 devices for video output or data transfer
Contact [e-mail] with a description of your computer

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USB-C™ Docking Station with Power Delivery
4. TECHNICAL SPECIFICATIONS
USB-C/Thunderbolt 3 (upstream/host) : USB Type-C with power delivery Female
USB-C (downstream/device) USB 3.1 Type-C Female with 3A charging
Gigabit Ethernet Network Port: RJ45 8P/8C 568-B Female
USB 3.0 (front panel): USB 3.0 Type A Female with B.C. 1.2 with 2.1A charging
2 x USB 3.0 (rear panel): USB 3.0 Type A Female (data only)
DisplayPort DisplayPort++ 20-Pin Female
HDMI HDMI 19-Pin Female
Audio Input: 3.5mm Mic Port Female
Audio Output: 3.5mm Headset/Speaker Port Female
Power: 20V/4.5A US Standard
OS Support Windows 7.1 and above / Mac 10.10 - 12.12/ Chrome
Dock Housing (LxWxH) 8.3 x 3.6 x 0.9 Inches
Dock Weight: 9.0 Ounces
Compliance C E, FCC
Warranty: Limited One-Year
Note: Specifications are subject to change without notice
5. WARRANTY AND SUPPORT
5.1 Customer Support and Contact Information
Cable Matters offers lifetime technical support as an integral part of our commitment to provide industry
leading solutions.
Email us with any questions at [e-mail].
5.2 Warranty Information
This product is backed by a limited one-year warranty. The warranty covers parts and labor costs only. Cable Matters does
not warrant its products from defects or damages arising from misuse, abuse, or normal wear.
5.3 Limitation of Liability
In no event shall Cable Matters Inc. (including their officers, directors, employees or agents) be liable for any damages
(whether direct or indirect, special, punitive, incidental, consequential, or otherwise), loss of profits, loss of business, or any
pecuniary loss, arising out of, or related to the use of this product exceeding the actual price paid for the product (as allowed
by state law). Specifications are subject to change without notice.