Cadex C8000 User manual

C8000 Battery Testing System
User Manual (V2.x)
Cadex®Electronics Inc.
22000 Fraserwood Way
Richmond, British Columbia
Canada V6W 1J6
Phone: [phone]
FAX: [phone]
Web: www.cadex.com
E-mail: [email protected]

Trademark
Cadex®and BatteryLab®are registered trademarks of Cadex Electronics Inc. All other
trademarks or registered trademarks mentioned herein are the property of their
respective owners.
Copyright Notice
Copyright © 2010 by Cadex Electronics Inc. All rights reserved. No part of this
publication nor the software and/or firmware controlling Cadex product(s) may be
reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any
language or computer language in any form or by any means without the express
written permission of Cadex Electronics Inc.
Revision Rights
Cadex Electronics Inc. reserves the right to revise this publication and make changes in
the contents thereof without obligation to notify any person of such changes. Please
contact Cadex Electronics Inc. ([e-mail]) for suggestions or corrections.
Disclaimer
While every effort is made to ensure that the information contained in this manual and
Online Help is accurate and up-to-date, Cadex Electronics Inc. does not warrant or
guarantee the accuracy of the contents of this manual and Online Help. Further, Cadex
makes no warranties, either expressed or implied, as to the merchantability or fitness for
a particular purpose of the C8000 Battery Testing System and/or its documentation.
In no event will Cadex or its officers or employees are responsible for any
consequential, incidental, or indirect damages (including damages for loss or business
profits, business interruption, and the like) arising out of the use or inability to use the
C8000 Battery Testing System and/or its documentation.
Document Number: PSMAN0056 Rev 3

C8000 Battery Testing System User Manual
Contents i
Contents
Contents..........................................................................................................................................i
1Safety and Warranty ............................................................................................................ 1
1.1 Cautions and Warnings................................................................................................... 1
1.1.1 Use of Equipment ....................................................................................................... 1
1.1.2 Modification of Equipment......................................................................................... 1
1.1.3 Hazard Symbols.......................................................................................................... 2
1.1.4 Disposal of Waste Electrical and Electronic Equipment (WEEE) in the European
Union…................................................................................................................................... 3
1.1.5 Radio Interference....................................................................................................... 3
1.1.6 Explosion Hazard........................................................................................................ 4
1.1.7 Charge and Discharge Lithium-ion (Li-ion) Batteries................................................ 5
1.1.8 Shock Hazard.............................................................................................................. 6
1.2 Warranty and Service...................................................................................................... 7
1.2.1 Warranty Service ........................................................................................................ 7
1.2.2 Non Warranty Repairs ................................................................................................ 8
1.3 Back Up and Restore Calibration Data........................................................................... 8
1.3.1 Back Up Calibration Data........................................................................................... 8
1.3.2 Restore Calibration Data............................................................................................. 8
2Battery Tester...................................................................................................................... 10
2.1 Getting Started with the Battery Tester ........................................................................ 10
2.1.1 The C8000 Battery Tester User Manual................................................................... 10
2.1.1.1 Topics You Need to Know ............................................................................... 10
2.1.2 What is in the Box..................................................................................................... 11
2.1.3 Optional C8000 Accessories..................................................................................... 12
2.1.3.1 C8000 Adapter Unit.......................................................................................... 12

C8000 Battery Testing System User Manual
ii Contents
2.1.3.2 RigidArmTM Universal Battery Adapter........................................................... 12
2.1.3.3 SnapLockTM Universal Battery Adapter (4-wire versions only)....................... 13
2.1.3.4 Load Capture Unit (LCU)................................................................................. 13
2.1.3.5 C8000 Rack Mounting Bracket Set .................................................................. 13
2.1.4 Front Panel................................................................................................................ 14
2.1.4.1 LCD Settings..................................................................................................... 14
2.1.4.2 Channel Key Buttons........................................................................................ 14
2.1.4.3 Arrow and ENTER Buttons.............................................................................. 15
2.1.4.4 Navigating the LCD Display ............................................................................ 15
2.1.4.5 Numeric Keypad............................................................................................... 15
2.1.4.6 Battery Port Connections.................................................................................. 16
2.1.5 Back Panel ................................................................................................................ 17
2.1.5.1 AC Input............................................................................................................ 17
2.1.5.2 Ethernet Port ..................................................................................................... 17
2.1.5.3 Serial Ports and USB Port................................................................................. 17
2.1.5.4 Cooling Fans..................................................................................................... 18
2.2 Cadex C8000 Adapter Unit........................................................................................... 18
2.2.1 Cadex C8000 Adapter Unit....................................................................................... 18
2.2.2 Connect the C8000 Adapter Unit to the C8000........................................................ 19
2.3 Cables............................................................................................................................ 20
2.3.1 Power Port Cable ...................................................................................................... 20
2.3.2 Connect the Power Port Cable to the C8000 ............................................................ 20
2.3.3 Auxiliary data cables (for I/O ports)......................................................................... 23
2.4 C8000 Specifications.................................................................................................... 26
2.4.1 C8000 System Techincal Specifications................................................................... 26
2.4.2 Auxillary Port Absolute Maximum Ratings............................................................. 28
2.4.3 Auxillary Port Operating Ratings ............................................................................. 29
2.5 Configure the C8000..................................................................................................... 30
2.5.1 Set Up the C8000...................................................................................................... 30
2.6 User Maintenance for the C8000.................................................................................. 30
2.6.1 User Maintenance Warnings..................................................................................... 30
2.6.2 Clean the C8000........................................................................................................ 31
2.6.3 Replace the Fuse ....................................................................................................... 31

C8000 Battery Testing System User Manual
Contents iii
2.6.4 Replace the Backup Battery...................................................................................... 32
2.7 The Battery Tester Application..................................................................................... 35
2.7.1 Execute a Program on a Battery................................................................................ 36
2.7.1.1 Execute a Program without BatteryLab............................................................ 36
2.7.1.2 Suspend and Resume a Running Program........................................................ 39
2.7.1.3 Abort a Running Program................................................................................. 39
2.7.1.4 View Auxiliary Port Information...................................................................... 40
2.7.1.5 Jump to a Specific Program Step...................................................................... 41
2.7.1.6 View SM-Bus Information ............................................................................... 42
2.7.1.7 Select a Program to Run ................................................................................... 43
2.7.2 Test Results............................................................................................................... 45
2.7.2.1 View Test Results............................................................................................. 45
2.7.2.2 Print Test Results.............................................................................................. 46
2.7.2.3 Delete a Test Result .......................................................................................... 46
2.7.2.4 Delete All Test Results ..................................................................................... 47
2.7.3 Battery Profiles ......................................................................................................... 48
2.7.3.1 View and Edit a Battery Profile........................................................................ 49
2.7.3.2 Delete a Battery Profile..................................................................................... 51
2.8 C-Codes......................................................................................................................... 52
2.8.1 Add, Edit, and Delete C-Codes................................................................................. 52
2.8.1.1 Create a C-Code................................................................................................ 53
2.8.1.2 View and Edit a C-Code................................................................................... 53
2.8.1.3 Delete a C-Code................................................................................................ 56
2.8.2 Import a C-Code ....................................................................................................... 57
2.8.3 Export a C-Code ....................................................................................................... 58
2.9 Programs....................................................................................................................... 59
2.9.1 View a Custom Program........................................................................................... 59
2.9.2 Delete a Custom Program......................................................................................... 60
2.10 Waveforms.................................................................................................................... 61
2.10.1 View Information about a Waveform................................................................... 61
2.10.2 Delete a Waveform............................................................................................... 62
2.11 Specify System Options................................................................................................ 63
2.11.1 Set the Clock......................................................................................................... 63

C8000 Battery Testing System User Manual
iv Contents
2.11.2 User Information................................................................................................... 64
2.11.3 LCD Settings......................................................................................................... 65
2.11.4 Serial Ports............................................................................................................ 65
2.11.5 Specify the TCP/IP Address on the C8000........................................................... 66
2.11.6 Maintenance.......................................................................................................... 67
2.11.7 Options.................................................................................................................. 67
2.11.8 Security................................................................................................................. 69
2.11.9 System Information............................................................................................... 70
2.11.10 Factory Defaults.................................................................................................... 72
2.12 External Devices........................................................................................................... 73
2.12.1.1 Programmable DC Electronic Loads ............................................................ 73
2.12.1.2 Thermal Chambers........................................................................................ 73
3Cadex BatteryLab............................................................................................................... 74
3.1 System Setup................................................................................................................. 74
3.1.1 System Requirements................................................................................................ 74
3.1.2 Set Windows Explorer and My Computer to Display File Extensions. ................... 75
3.1.3 Create a Database for BatteryLab............................................................................. 75
3.1.4 Back Up the Data Files on the PC ............................................................................ 76
3.1.5 Install and Uninstall BatteryLab............................................................................... 76
3.1.5.1 Install BatteryLab.............................................................................................. 77
3.1.5.2 Uninstall BatteryLab......................................................................................... 80
3.1.6 Software Updates...................................................................................................... 81
3.1.6.1 Software Version .............................................................................................. 81
3.1.6.2 Update BatteryLab Software............................................................................. 81
3.1.7 BatteryLab Security Information.............................................................................. 82
3.1.8 Set Up BatteryLab..................................................................................................... 82
3.1.8.1 Connect the C8000 to the Network................................................................... 83
3.1.8.2 Set Up the C8000 to Use BatteryLab................................................................ 83
3.1.8.3 Choose IP Addresses for the Local Network.................................................... 83
3.1.8.4 Find the IP Address for Your PC...................................................................... 84
3.1.8.5 TCP/IP Settings................................................................................................. 84
3.1.8.6 Network Cable.................................................................................................. 85
3.1.9 Firewalls.................................................................................................................... 85

C8000 Battery Testing System User Manual
Contents v
3.1.9.1 Ports .................................................................................................................. 86
3.1.9.2 Other Firewall Software or Hardware............................................................... 86
3.1.10 Selecting a TCP/IP Address for the C8000........................................................... 86
3.1.10.1 Before Entering the Settings......................................................................... 86
3.1.10.2 Ping the Network to Check for Available IP address ................................... 88
3.1.10.3 Add IP Addresses for C8000s on the PC...................................................... 88
3.1.10.4 Disable an IP address.................................................................................... 90
3.1.11 Start the BatteryLab Program ............................................................................... 90
3.1.11.1 The Menu Bar............................................................................................... 90
3.1.12 Set the Clock on the C8000 .................................................................................. 92
3.1.13 Set Security Setting on the C8000........................................................................ 93
3.1.14 Set the Password to Configure C8000 Functions ................................................. 94
3.1.15 C8000 Settings...................................................................................................... 94
3.1.16 Alert Window........................................................................................................ 96
3.1.17 Exit BatteryLab..................................................................................................... 97
3.2 Configure BatteryLab ................................................................................................... 98
3.2.1 Results Panel............................................................................................................. 98
3.2.2 Event Logging......................................................................................................... 101
3.2.3 Report Template Options........................................................................................ 102
3.2.4 Graph Options......................................................................................................... 102
3.3 View Battery Status in Real-Time.............................................................................. 104
3.4 Test Batteries with BatteryLab ................................................................................... 108
3.4.1 View the Status of a Test in BatteryLab................................................................. 110
3.4.1.1 Background Color of Tests Running .............................................................. 110
3.4.2 Cancel or Suspend a Test in BatteryLab................................................................. 111
3.4.2.1 Cancel a Test................................................................................................... 111
3.4.2.2 Suspend a Test ................................................................................................ 111
3.4.2.3 Resume a Suspended Test............................................................................... 111
3.4.2.4 Simulate a Battery Removal ........................................................................... 111
3.4.3 Retrieve Test Results from the C8000.................................................................... 111
3.5 Test Status................................................................................................................... 112
3.6 View Test Results in BatteryLab................................................................................ 113
3.6.1 Import Test Results................................................................................................. 114

C8000 Battery Testing System User Manual
vi Contents
3.6.2 Print a Search List................................................................................................... 114
3.6.3 View and Print Test Details.................................................................................... 115
3.6.3.1 Edit a Test Result Record ............................................................................... 116
3.6.3.2 Delete a Battery Test Record.......................................................................... 117
3.6.3.3 Print Test Result Document............................................................................ 117
3.6.3.4 View Details.................................................................................................... 118
3.6.3.5 View Program Steps ....................................................................................... 118
3.6.3.6 View a Battery Test Graph ............................................................................. 119
3.6.3.7 View C-Code Information .............................................................................. 119
3.6.3.8 Custom Waveform.......................................................................................... 120
3.6.3.9 Playback a Waveform..................................................................................... 120
3.6.3.10 Load Capture Waveform............................................................................. 121
3.6.3.11 View Termination Data............................................................................... 121
3.6.3.12 Cycle Graph ................................................................................................ 122
3.6.3.13 Print Results................................................................................................ 123
3.6.3.14 Print a Battery Test Graph .......................................................................... 123
3.6.3.15 Export Test Record Results to a File .......................................................... 123
3.6.3.16 Export Graph Data To a File....................................................................... 124
3.6.3.17 Export Termination Data to a File.............................................................. 125
3.7 Reports........................................................................................................................ 125
3.7.1 Print Battery Test Reports....................................................................................... 125
3.7.2 Add, Edit, and Delete Report Templates................................................................ 125
3.7.2.1 Add a Report Template:.................................................................................. 125
3.7.2.2 Edit a Report Template:.................................................................................. 127
3.7.2.3 Set the Default Report Template..................................................................... 128
3.7.2.4 Delete a Report Template ............................................................................... 129
3.7.2.5 Copy a Report Template................................................................................. 130
3.7.2.6 Set Up Your Printer ........................................................................................ 132
3.8 Battery ID Database.................................................................................................... 134
3.8.1 Add a Battery ID..................................................................................................... 134
3.8.2 Edit a Battery ID..................................................................................................... 135
3.8.3 Delete a Battery ID ................................................................................................. 136
3.8.4 Copy a Battery ID................................................................................................... 138

C8000 Battery Testing System User Manual
Contents vii
3.8.5 Import a Battery ID................................................................................................. 139
3.8.6 Export a Battery ID................................................................................................. 143
3.8.7 Search for a Battery ID........................................................................................... 147
3.8.8 Sort Battery IDs ...................................................................................................... 147
3.9 C-Code........................................................................................................................ 147
3.9.1 Add a C-Code ......................................................................................................... 147
3.9.2 Add a SM-BUS (Smart Battery) C-Code................................................................ 148
3.9.3 Edit a C-Code.......................................................................................................... 152
3.9.4 Delete a C-Code...................................................................................................... 153
3.9.5 Copy a C-Code........................................................................................................ 155
3.9.6 Import a C-Code ..................................................................................................... 156
3.9.7 Export a C-Code ..................................................................................................... 160
3.9.8 Search for a C-Code................................................................................................ 164
3.9.9 Sort the C-Codes..................................................................................................... 164
3.10 Programs..................................................................................................................... 164
3.10.1 Factory Default Programs................................................................................... 165
3.10.2 A Custom-Program Example.............................................................................. 171
3.10.3 A Custom-Program with Thermal Chamber Example........................................ 175
3.10.4 Add a Program.................................................................................................... 183
3.10.4.1 Add a Step to a Program............................................................................. 184
3.10.4.2 Remove a Step from a Program.................................................................. 193
3.10.4.3 Copy a Step in a Program ........................................................................... 193
3.10.4.4 Save the Custom Program........................................................................... 193
3.10.5 Add Folders......................................................................................................... 194
3.10.6 Edit a Program .................................................................................................... 195
3.10.7 Delete a Program................................................................................................. 196
3.10.8 Copy a Program .................................................................................................. 199
3.10.9 Organize Programs in Folders ............................................................................ 202
3.10.10 Import a Program................................................................................................ 203
3.10.11 Export a Program................................................................................................ 207
3.10.12 Search for a Program .......................................................................................... 210
3.10.13 Sort Programs and Folders.................................................................................. 210

C8000 Battery Testing System User Manual
viii Contents
3.11 Load Capture............................................................................................................... 211
3.11.1 Load Capture Programs Database....................................................................... 215
3.11.2 Add a Load Capture Program............................................................................. 215
3.11.3 Edit a Load Capture Program ............................................................................. 216
3.11.4 Delete a Load Capture Program.......................................................................... 218
3.11.5 Copy a Load Capture Program ........................................................................... 219
3.11.6 Import a Load Capture Program ......................................................................... 221
3.11.7 Export a Load Capture Program......................................................................... 222
3.11.8 Search for a Load Capture Program.................................................................... 224
3.11.9 Sort the Load Capture Programs......................................................................... 224
3.12 Waveforms.................................................................................................................. 224
3.12.1 Sample Custom Waveform................................................................................. 224
3.12.2 Add a Waveform................................................................................................. 228
3.12.2.1 Add a Step to a Waveform.......................................................................... 230
3.12.2.2 Remove a Step from a Waveform............................................................... 230
3.12.2.3 Copy a Step to Another Step in a Waveform.............................................. 230
3.12.2.4 Move the Order of Steps in a Waveform.................................................... 231
3.12.3 Organize Waveforms in Folders......................................................................... 231
3.12.4 Edit a Waveform................................................................................................. 233
3.12.5 Delete a Waveform............................................................................................. 234
3.12.6 Copy a Waveform............................................................................................... 235
3.12.7 Import a Waveform............................................................................................. 237
3.12.8 Export a Waveform............................................................................................. 240
3.12.9 Search for a Waveform....................................................................................... 244
3.12.10 Sort the Waveforms ............................................................................................ 244
3.13 Sequences.................................................................................................................... 244
3.13.1 Add a Program Sequence.................................................................................... 245
3.13.2 Edit a Program Sequence.................................................................................... 246
3.13.3 Delete a Program Sequence ................................................................................ 248
3.13.4 Copy a Program Sequence.................................................................................. 249
3.13.5 Import a Program Sequence................................................................................ 251
3.13.6 Export a Program Sequence................................................................................ 255

C8000 Battery Testing System User Manual
Contents ix
3.13.7 Search for a Program Sequence.......................................................................... 259
3.13.8 Sort Program Sequences..................................................................................... 259
3.14 System Updates........................................................................................................... 260
3.14.1 Firmware Information......................................................................................... 260
3.14.1.1 Update the Firmware on the C8000s .......................................................... 260
3.14.1.2 Update the Calibration Data........................................................................ 262
3.15 Troubleshooting.......................................................................................................... 263
3.15.1.1 Communication Issues................................................................................ 263
3.15.1.2 Frozen Keyboard and LCD Display ........................................................... 263
3.15.1.3 Check IP Addresses .................................................................................... 263
3.15.1.4 DAO Error .................................................................................................. 263
3.15.1.5 Corrupt Database ........................................................................................ 264
3.15.1.6 Folder Access Permissions ......................................................................... 264
3.15.1.7 Set Access Permissions in Windows XP.................................................... 264
3.15.1.8 Error Writing to the Log File...................................................................... 265
4C-Code Parameters........................................................................................................... 266
5Status Messages................................................................................................................. 273
5.1 Status Messages Listed by Code................................................................................. 273
5.2 Status Messages Listed by Detailed Message............................................................. 278
6Glossary of Terms............................................................................................................. 281

C8000 Battery Testing System User Manual
Safety and Warranty 1
1Safety and Warranty
1.1 Cautions and Warnings
1.1.1 Use of Equipment
The C8000 Battery Testing System is designed with adequate safeguards to
protect you from shock and other hazards when used as specified within this
document. However, if the equipment is used in a manner not specified by this
documentation, the protection provided by this equipment may be impaired.
Please read this document and equipment labeling before using the equipment.
1.1.2 Modification of Equipment
CE, FCC, Safety Agency, and other approvals apply only to the C8000 Battery
Testing System in the factory-authorized configuration. Changes or modification
to the equipment not expressly approved by Cadex will void the approvals and
void your authority to operate the equipment.

C8000 Battery Testing System User Manual
2 Safety and Warranty
1.1.3 Hazard Symbols
The following symbols are used to warn of potential hazards:
Warning or Danger
Information that, if ignored, can result in serious injury or death.
Caution
Information that, if ignored, can result in damage to the C8000 Battery Testing
System, battery adapters, or the battery.
Potential Electrical Shock Hazard
Potential Explosion Hazard

C8000 Battery Testing System User Manual
Safety and Warranty 3
1.1.4 Disposal of Waste Electrical and Electronic Equipment (WEEE)
in the European Union
This symbol on the product and package indicates that
this product must not be disposed of with unsorted
municipal waste. Instead, it is your responsibility to
dispose of WEEE by handing it over to a designated
collection point for the disposal.
The separate collection and recycling of waste
equipment will help conserve natural resources and
ensure that it is disposed of in a manner that protects
human health and the environment. For more
information about where to drop off waste equipment
for disposal, please contact your local municipal office,
waste disposal service, or wherever you purchased the
product.
1.1.5 Radio Interference
Caution
This equipment generates, uses, and radiates radio
frequency energy. If the equipment is not installed
and used in accordance with the instructions in
this manual, it may cause interference with radio
communications.
The equipment has been tested and found to comply with the limits for a Class
“A” digital device pursuant to Subpart B of Part 15 of the FCC Rules, which are
designed to provide reasonable protection against such interference when
operated in a commercial environment. Operation of this equipment in a
residential area may cause interference, in which case you must take whatever
measures needed to correct the interference, at your own expense.
EN55011/EN55022 Warning: This is a Class A product according to
EN55011/EN55022. In a domestic environment, this product may cause radio
interference, in which case you must, at your expense, take adequate corrective
measures.
The equipment is designed with adequate safeguards to protect the user from
shock and other hazards when used as specified within this document. If the
equipment is used in a manner not specified by this documentation, the
protection provided by the equipment may be impaired. Please read the
documentation and equipment labeling before using the equipment.

C8000 Battery Testing System User Manual
4 Safety and Warranty
The equipment may be affected by interference from other devices. If the
equipment is running abnormally, please ensure that the equipment is moved
away from any source of radio interference.
1.1.6 Explosion Hazard
Warning
Batteries can burst if treated improperly. Follow
these precautions at all times:
Do
Clean battery contacts before servicing. To clean battery
contacts, use a lint-free cotton swab dipped in 100%
isopropyl alcohol.
Press the battery firmly into the adapter.
Observe battery temperature, which is displayed on the
C8000 Status screen. Internal battery temperature must be
between 5°C (41°F) and 50°C (122°F) during testing. Stop
service if the battery's internal temperature exceeds 50°C.
Allow cold batteries to warm up and hot batteries to cool
before charging. The temperatures cited here are the
battery temperatures, not the ambient temperatures. Fast
charging outside this temperature range may damage or
reduce the life of the battery.
Do Not
Do not attempt to charge non-rechargeable and primary
batteries such as alkaline, carbon-zinc, or non-rechargeable
lithium batteries.
Do not short the positive and negative battery terminals
together at any time.
Do not connect leads from one channel to another. Failing
to follow the guidelines in this manual could result in
venting with flame, explosion, fire and personal injury. An
electrical short to any point outside the channel bypasses
the current regulation loop and may blow a fuse or cause
permanent component damage.

C8000 Battery Testing System User Manual
Safety and Warranty 5
Do not exceed the battery manufacturer’s recommended
charge current and voltage limits for batteries.
Do not remove the battery from the adapter while the test
is running. To minimize arcing, stop or cancel battery
service before removing the battery from the adapter.
1.1.7 Charge and Discharge Lithium-ion (Li-ion) Batteries
Lithium-ion (Li-ion) batteries are safe when used as directed. Battery safety
cannot be assured when a battery pack is built with individual cells of an
unknown nature with a serial and parallel connection. Not all Li-ion cells are
suited for multi-cell packs. Only cells that meet tight voltage and capacity
tolerances can be used for serial and parallel connection. Mismatched packs are
subject to overcharge resulting in venting with flame and fire. Check with the cell
manufacturer to see if the cells are suitable for multi-cell packs.
In the past, single Li-ion cells were only available to authorized battery
manufacturers. Today, imports are becoming readily available and often fall
into the hands of the inexperienced. While most brand name cells are
equipped with an internal cell disconnect that permanently opens the current
path on high pressure, some brands do not provide this safeguard. Many
brands don’t use a separator that shuts down the battery when high
temperatures are reached. The internal safety features are omitted for cost
reasons.
Warning
Please follow these guidelines when charging and
discharging lithium-ion cell(s) and packs. Failing
to follow these rules could result in venting with
flame, explosion, fire and personal injury.
Explosion Hazard
Never connect cells in parallel and/or series that are not designed for that
purpose. A cell mismatch may overcharge and vent with flames.
Never charge or discharge the battery without connecting a working
protection circuit. Each cell must be monitored individually and the current
disconnected if an anomaly occurs.
Always attach a temperature sensor when charging and discharging the
battery. The temperature sensor must disconnect the current on excess
temperature.

C8000 Battery Testing System User Manual
6 Safety and Warranty
1.1.8 Shock Hazard
Warning
The C8000 Battery Testing System contains high-
voltage circuits, and can pose a shock hazard
when the upper cover is removed. Do not attempt
to perform any service procedures on the tester
other than replacement of the external fuse or
internal backup battery.
Shock Danger
To reduce the risk of electrical shock hazard, service batteries only when
they are removed and disconnected from their end-use equipment.
Use the tester only as specified in the documentation. Other uses may impair
the protection provided by the unit.
Use only a grounded AC outlet to power the tester.
Before attempting any internal service, remove all batteries from the battery
channels, turn the C8000 Battery Testing System off and disconnect the
power cord from the wall socket. Wait a few minutes before opening the
cover.
Replace fuses only with fuses of the same type and rating.
Replace the internal backup battery only with the same type of battery.
Observe the correct polarity when installing the backup battery. Discard the
used battery according to the battery manufacturer’s instructions.

C8000 Battery Testing System User Manual
Safety and Warranty 7
1.2 Warranty and Service
Cadex Electronics Inc. warrants your C8000 Battery Testing Unit against
defective materials and workmanship for a period of two (2) years from the
original purchase date.
The warranty does not cover:
Damage caused by abusive operation, negligence, accident, or improper
installation.
Damage caused by an attempted repair not authorized by Cadex.
Cosmetic damage caused by normal wear and tear.
Damage from external causes such as leakage spills, power fluctuations,
power failures, or inadequate shipping.
Product received without the appropriate model number, serial number, or
safety markings.
Products used for rental purposes.
1.2.1 Warranty Service
Before sending the unit for service, contact Cadex Technical Support. If your
product requires warranty service, the representative will provide a Material
Return Authorization Form or Material Return Authorization (MRA) and the
location of the nearest service center.
Ship the product to the service center with freight, insurance, and customs
duties prepaid. The MRA must be included to obtain warranty service.
Ensure that each unit is properly packed before shipping, preferably in the
original Cadex boxes. Damage caused in transit due to improperly packed
items is not covered under warranty.
Products returned from warranty service are shipped with freight prepaid
by Cadex.

C8000 Battery Testing System User Manual
8 Safety and Warranty
1.2.2 Non Warranty Repairs
Before sending the unit in for service, contact Cadex Technical Support at 1-800-
565-5228 or 1-604-231-7777. If your product is not covered by warranty, the
representative will provide the contact information for the nearest service center.
You may contact the service center directly to arrange to send the product in for
service. A Return Authorization form or number will be provided only if the
product is returning to the Cadex Head Office.
Ship the product to the service center with freight, insurance, and customs
duties prepaid.
Ensure that the unit(s) is properly packaged before shipping.
Cadex Electronics Inc. and Cadex authorized service centers require a Purchase
Order or written authorization to precede with repairs.
1.3 Back Up and Restore Calibration Data
It is possible to manually back up the calibration data for each
C8000 using the System Update window. This calibration data
includes the settings used on the unit, such as the IP address and
mask. Back up of the calibration data from the PC to removable
media (writeable CD, DVD, or magnetic tape) is recommended.
1.3.1 Back Up Calibration Data
If required, following the instructions below can perform a
manual backup of the calibration data. Note: By default the
calibration data is stored in the following location; C:\Documents
and Settings\All Users\Application Data\Cadex Batlab\DB\
Calibration
1. From the Tools menu, click System Update.
2. Select the check box for each C8000 to back up calibration
data for.
3. Under the Calibration tab, click Backup Calibration Data.
4. Click OK.
1.3.2 Restore Calibration Data
BatteryLab copies (restores) backed up calibration data from the
database.
To restore calibration data: