
1. IMPORTANT SAFETY INSTRUCTIONS ......................................................................................................3
2. Preparing for Your New Portable SpaPreparing for Your New Portable Spa .....................................................................................................5
2.1 Planning the Best Location2.1 Planning the Best Location ............................................................................................................................................................................5
2.2 Clearance for Service Access2.2 Clearance for Service Access .........................................................................................................................................................................6
2.3 Preparing a Good Foundation2.3 Preparing a Good Foundation .......................................................................................................................................................................6
2.4 2.4 Opening the Front Door Panel for Electrical HookupOpening the Front Door Panel for Electrical Hookup ...............................................................................................................................7
2.5 240 Volt Electrical Installation2.5 240 Volt Electrical Installation .......................................................................................................................................................................8
2.6 GFCI Wiring Requirement2.6 GFCI Wiring Requirement ............................................................................................................................................................................... ...............................................................................................................................................................................88
2.7 GFCI Wiring Diagram (NEO) for US & Canada2.7 GFCI Wiring Diagram (NEO) for US & Canada ............................................................................................................................................. .............................................................................................................................................99
2.8 120 Volt Electrical Installation2.8 120 Volt Electrical Installation ..................................................................................................................................................................... .....................................................................................................................................................................1010
2.9 Testing the 240 Volt GFCI Breaker2.9 Testing the 240 Volt GFCI Breaker ............................................................................................................................................................... ...............................................................................................................................................................1010
2.10 Filling and Powering Up your Portable Spa2.10 Filling and Powering Up your Portable Spa ............................................................................................................................................ ............................................................................................................................................1111
2.11 Priming the Pump2.11 Priming the Pump................................................................................................................................................................................................................................................................................................................................................................................1414
3. 3. Operating Your SpaOperating Your Spa .............................................................................................................................................15
3.1 Primary Navigation & Functions of NEO One & Two-pump Systems3.1 Primary Navigation & Functions of NEO One & Two-pump Systems ..................................................................................................15
3.2 NEO Settings for Cold Climates3.2 NEO Settings for Cold Climates ...................................................................................................................................................................23
3.3 Jets3.3 Jets ....................................................................................................................................................................................................................27
3.4 3.4 LED LightingLED Lighting ....................................................................................................................................................................................................27
3.5 3.5 Diverter KnobsDiverter Knobs ................................................................................................................................................................................................28
3.6 3.6 Air VenturisAir Venturis ......................................................................................................................................................................................................28
3.7 Waterfalls3.7 Waterfalls ......................................................................................................................................................................................................... .........................................................................................................................................................................................................2828
3.8 Hydro Streamer Waterfall3.8 Hydro Streamer Waterfall ............................................................................................................................................................................. .............................................................................................................................................................................2828
4. 4. Water ClarityWater Clarity .............................................................................................................................................................29
4.1 4.1 Water Quality Terms and DefinitionsWater Quality Terms and Definitions .........................................................................................................................................................30
4.2 4.2 Water Testing MethodsWater Testing Methods .................................................................................................................................................................................31
4.3 Adding Chemicals to the Spa Water4.3 Adding Chemicals to the Spa Water ...........................................................................................................................................................31
4.4 Balancing the Water Chemistry Levels ......................................................................................................................................................32
4.5 Sanitation and Shock ....................................................................................................................................................................................33
4.6 Filtration ..........................................................................................................................................................................................................35
4.7 Regularity (Maintenance Schedule) ...........................................................................................................................................................36
4.8 Generic Names for Chemicals .....................................................................................................................................................................36
4.9 Common Water Chemistry Questions .......................................................................................................................................................37
4.10 Do’s and Dont’s ............................................................................................................................................................................................38
4.11 Bather Load...................................................................................................................................................................................................39
4.12 Ozonator ........................................................................................................................................................................................................39
4.13 Troubleshooting Water Clarity Problems ................................................................................................................................................39
5. 5. Cleaning and MaintenanceCleaning and Maintenance ...........................................................................................................................41
5.1 5.1 Removing and Re-seating the PillowsRemoving and Re-seating the Pillows ....................................................................................................................................................... .......................................................................................................................................................4141
5.2 Jet Removal and Replacement5.2 Jet Removal and Replacement ................................................................................................................................................................... ...................................................................................................................................................................4141
5.3 Draining Your Portable Spa5.3 Draining Your Portable Spa .......................................................................................................................................................................... ..........................................................................................................................................................................4242
5.4 Winterizing (Cold Climate Draining)5.4 Winterizing (Cold Climate Draining) ........................................................................................................................................................... ...........................................................................................................................................................4343
5.5 Cleaning and Replacing the Filter5.5 Cleaning and Replacing the Filter ............................................................................................................................................................... ...............................................................................................................................................................4343
5.6 Vacation Care5.6 Vacation Care .................................................................................................................................................................................................. ..................................................................................................................................................................................................4343
5..7 Spa Cover and Locking System Installation5..7 Spa Cover and Locking System Installation ............................................................................................................................................ ............................................................................................................................................4444
5.8 Cleaning Your Spa5.8 Cleaning Your Spa .......................................................................................................................................................................................... ..........................................................................................................................................................................................4646
5.9 Using the Freedom Sound System5.9 Using the Freedom Sound System ............................................................................................................................................................. .............................................................................................................................................................4646
6. Appendix ....................................................................................................................................................................47
Replacement Parts ...............................................................................................................................................................................................47
Basic Troubleshooting ........................................................................................................................................................................................57
“Thermal Creep” ...................................................................................................................................................................................................59
Table of Contents