
1. IMPORTANT SAFETY INSTRUCTIONS ......................................................................................................3
2. Preparing for Your New Portable SpaPreparing for Your New Portable Spa .....................................................................................................5
2.1 Planning the Best Location2.1 Planning the Best Location ............................................................................................................................................................................5
2.2 Clearance for Service Access2.2 Clearance for Service Access .........................................................................................................................................................................6
2.3 Preparing a Good Foundation2.3 Preparing a Good Foundation .......................................................................................................................................................................6
2.4 2.4 Opening the Front Door Panel for Electrical HookupOpening the Front Door Panel for Electrical Hookup ...............................................................................................................................7
2.5 240 Volt Electrical Installation2.5 240 Volt Electrical Installation .......................................................................................................................................................................8
2.6 GFCI Wiring Requirement2.6 GFCI Wiring Requirement ............................................................................................................................................................................... ...............................................................................................................................................................................88
2.7 GFCI Wiring Diagram for US and Canada2.7 GFCI Wiring Diagram for US and Canada .................................................................................................................................................... ....................................................................................................................................................99
2.8 GFCI Wiring Diagram for Europe2.8 GFCI Wiring Diagram for Europe ................................................................................................................................................................. .................................................................................................................................................................1010
2.9 120 Volt Electrical Installation2.9 120 Volt Electrical Installation ..................................................................................................................................................................... .....................................................................................................................................................................1111
2.10 Testing the 240 Volt GFCI Breaker2.10 Testing the 240 Volt GFCI Breaker ............................................................................................................................................................. .............................................................................................................................................................1111
2.11 Filling and Powering Up your Portable Spa2.11 Filling and Powering Up your Portable Spa ............................................................................................................................................ ............................................................................................................................................1212
2.12 Priming the Pump2.12 Priming the Pump................................................................................................................................................................................................................................................................................................................................................................................1515
3. 3. Operating Your SpaOperating Your Spa .............................................................................................................................................16
3.1 3.1 NEO Control Panel OperationNEO Control Panel Operation .....................................................................................................................................................................16
3.2 Neo Settings for Cold Climates3.2 Neo Settings for Cold Climates ...................................................................................................................................................................21
3.3 Jets ....................................................................................................................................................................................................................24
3.4 3.4 ATS Plus Therapy SystemATS Plus Therapy System .............................................................................................................................................................................25
3.5 3.5 LED LightingLED Lighting ....................................................................................................................................................................................................26
3.6 3.6 Diverter KnobsDiverter Knobs ................................................................................................................................................................................................26
3.7 Turbo Diverter Whirlpool Jet3.7 Turbo Diverter Whirlpool Jet ....................................................................................................................................................................... .......................................................................................................................................................................2626
3.8 Air Venturis3.8 Air Venturis ...................................................................................................................................................................................................... ......................................................................................................................................................................................................2727
3.9 Waterfalls3.9 Waterfalls ......................................................................................................................................................................................................... .........................................................................................................................................................................................................2727
3.10 Hydro Streamer Waterfall3.10 Hydro Streamer Waterfall ........................................................................................................................................................................... ...........................................................................................................................................................................2727
4. 4. Water ClarityWater Clarity .............................................................................................................................................................28
4.1 4.1 Water Quality Terms and DefinitionsWater Quality Terms and Definitions .........................................................................................................................................................29
4.2Water Testing Methods4.2Water Testing Methods ..................................................................................................................................................................................30
4.3 Adding Chemicals to the Spa Water4.3 Adding Chemicals to the Spa Water ...........................................................................................................................................................30
4.4 Balancing the Water Chemistry Levels ......................................................................................................................................................31
4.5 Sanitation and Shock ....................................................................................................................................................................................32
4.6 Filtration ..........................................................................................................................................................................................................34
4.7 Balancing the Water Chemistry Levels ......................................................................................................................................................35
4.8 Generic Names for Chemicals .....................................................................................................................................................................35
4.9 Common Water Chemistry Questions .......................................................................................................................................................36
4.10 Do’s and Dont’s ............................................................................................................................................................................................37
4.11 Bather Load...................................................................................................................................................................................................38
4.12 Ozonator ........................................................................................................................................................................................................38
4.13 Troubleshooting Water Clarity Problems ................................................................................................................................................38
5. 5. Cleaning and MaintenanceCleaning and Maintenance ...........................................................................................................................40
5.1 5.1 Removing and Re-seating the PillowsRemoving and Re-seating the Pillows ....................................................................................................................................................... .......................................................................................................................................................4040
5.2 Jet Removal and Replacement5.2 Jet Removal and Replacement ................................................................................................................................................................... ...................................................................................................................................................................4040
5.3 Cleaning the Hydro-streamers5.3 Cleaning the Hydro-streamers .................................................................................................................................................................... ....................................................................................................................................................................4141
5.4 Draining Your Portable Spa5.4 Draining Your Portable Spa .......................................................................................................................................................................... ..........................................................................................................................................................................4343
5.5 Winterizing (Cold Climate Draining)5.5 Winterizing (Cold Climate Draining) ........................................................................................................................................................... ...........................................................................................................................................................4444
5.6 Cleaning and Replacing the Filter5.6 Cleaning and Replacing the Filter ............................................................................................................................................................... ...............................................................................................................................................................4444
5.7 Vacation Care5.7 Vacation Care .................................................................................................................................................................................................. ..................................................................................................................................................................................................4444
5..8 Spa Cover and Locking System Installation5..8 Spa Cover and Locking System Installation ............................................................................................................................................ ............................................................................................................................................4545
5.9 Cleaning Your Spa5.9 Cleaning Your Spa .......................................................................................................................................................................................... ..........................................................................................................................................................................................4747
5.10 Using the Freedom Sound System5.10 Using the Freedom Sound System ........................................................................................................................................................... ...........................................................................................................................................................4747
6. Appendix ....................................................................................................................................................................48
Replacement Parts ...............................................................................................................................................................................................48
Basic Troubleshooting ........................................................................................................................................................................................53
“Thermal Creep” ...................................................................................................................................................................................................55
Converting the NEO 1500 Electrical Configuration........................................................................................................................................56
Table of Contents