1Year Limited Warranty
This warranty is alimited warranty. Regular care and maintenance are required to maintain the
warranty. Warranty is to the original purchaser when items are purchased from one of our authorized
retailers and is not transferable. If aproduct fails and is under the terms of our limited warranty, the
item will be replaced with asmall fee when applicable. In the case of discontinued models, an item of
similar quality and style will be offered to the customer.
•1Year Limited Frame Warranty:
Wood frames are warranted to be free from structural defects (i.e., broken frame) in material
and workmanship. Wood frames require user maintenance and changes in the color of wood
are normal and should be expected to occur over time as the natural material ages. Therefore,
natural fading and changes in wood frames is not covered by this warranty. Components such
as chair feet are meant to wear and tear, so theywill not be considered as part of the frame.
•Finish, when applicable:
The finish is warranted against peeling, cracking, or blistering for aperiod of 1year, provided
the unit has not been scratched or abraded. Scratches and dents resulting from normal wear
and tear are not covered.
•Fabric
Fabrics and cushions are warranted to be free from workmanship or material defects, which
includes failures in stitching, zippers, sling rails, cording, buttons, cushion foam, or other areas
of workmanship. Tpe fabric and cushion will not be warranted if deterioration, discoloration,
fading, etc., is due to exposure of chemicals, cleaning products, sun lotions, oil spills, improper
maintenance process, or extreme heat.
Warranty Exclusions:
Furniture used for commercial, contractor or any non-residential purposes Iclearance items, display
models, or items purchased "as is" Ifailure caused by unreasonable or abusive use, freight damage,
acts of nature, vandalism, fire, lack of proper care and maintenance, or improper assembly I
exposure to severe weather includes, but not limited to, snowstorm, hail, heavy rainfall, flooding,
hurricane, and extreme heat Iaccidental damage, repair, or modifications by customer Istraps and
fabric against fading or discoloration from improper and/or accidental exposure to elements, oil spills,
fluids or chemicals Ihardware against corrosion or rusting Ibuckling or splitting of tubing resulting
from exposure to water and freezing temperatures.
Further excluded: normal wear and tear Iloss of use or time Iinconvenience, money, travel,
packaging or any other consequential or incidental damages.
In no event shall the manufacturer's responsibility exceed the value of the product.
The warranty starts on the date of purchasing unless otherwise noted. However, we may
consider for special circumstance.
For qualitycontrol purposes and verification,we need documents in support of your claim:
•Packing slip /Invoice
•Additional documents (Photos or video) of damaged/ defected/ missing part
•Item number and part code (can be found on assembly instruction)
Please include the above-mentioned documents as your claim WILL NOT BE PROCESSED until
properly supported. Retain all damaqed qoods until the claim is concluded .
The terms of this warranty are subject to change without notice.
