Camtec Joerns CareChair RCCC550B Troubleshooting guide

User-Service Manual
Joerns®Transport Chairs
CareChair
Tilt-in-Space Chair with Stretcher
Model RCCC550B, RCCC650B, RCCC850B
To avoid injury, read user’s manual before using.
The Caregiver’s Choice
TM

2
Joerns® Transport Chairs
CareChair
© 2016 Joerns Healthcare • 6110303 RevA • 16-2391
Important Precautions
Caution: Rotating Parts. Keep ngers and arms clear
of chair’s moving parts when mechanism is operating.
Caution: Pinch Points. While adjusting back or arm
rests, patient’s arms must be inside arm rests.
Caution: Pinch Points. Keep objects away from these
areas while chair is in motion.
Caution: Pinch Points. Keep objects away from arm
rest while lowering.
Warning: Possible Injury Or Death. Do not leave
unattended when on a sloped surface. Lock casters
when not in use or unattended. Failure to do so could
result in injury or death.
Caution: Keep feet clear of casters. Make sure
casters are locked before transferring patient.
Warning: Possible Injury Or Death. Lock casters
when not in use or unattended. Failure to do so could
result in injury or death.
Caution: Use tilt function to level the arm rest before
going into the transfer (stretcher) position. Raise arm
rest when patient is in stretcher position.
Caution: Make sure that the pendant cord is properly
positioned before operating the chair. Do not allow
cord to get caught in the moving parts of the chair.
Warning: Possible Injury Or Death. Resident/patients
may become entangled in pendant cord. Resident/
patients with reduced mental acuity should not be
allowed access to pendant. Unsupervised use of
pendant could result in injury or death.
Warning: Possible Injury. Keep all objects from
under chair. Certain parts under the chair raise and
lower when the chair is in motion.
Caution: Make sure I.V. rod and oxygen tank are fully
inserted into their holders.
Caution: Make sure the power cord is unplugged and
stored before moving chair.
Warning: Possible Shock Hazard. Do not operate
this device if the power cord or any of the cords
coming from the control module are cut, frayed,
damaged or loosely connected.
Warning: Possible Injury. Do not place any body
parts into frame while operating. Stand Clear of the
chair’s frame before operating.
Warning: Possible Shock Hazard. Do not service the
chair without rst disconnecting the power cord.
Caution: Caster lock is not designed to slow motion
of the CareChair while in motion. Do not engage lock
pedal while moving the chair.
Caution: Pinch points possible during manual
adjustment of foot rest. Always use both hands when
raising or lowering the leg rest
Warning: Possible Injury Or Death. CareChair safe
working load is based per model. This is total weight
counting resident/patient, accessories, linens and any
other equipment or persons likely to be on chair. Do
not exceed safe working load. Exceeding the safe
working load could result in property damage, injury
or death.
Caution: Risk of Personal Injury. In the event worn or
broken part(s) are identied, remove the device from
service until repairs are made.
Caution: Risk of Personal Injury. Do not sit on
head or foot end when unit is in the horizontal
(stretcher) position.
Warning: Possible Injury. Adjust arm rests only after
the resident/patient is safely positioned in the chair.
Failure to do so could result in injury.
Warning: Possible Injury. Prior to operation,
ensure chair has space in the room to tilt and
recline as needed.
Caution: Risk of Personal Injury. Use the push/pull
handles integrated to the back section to move the
chair. Recommend 2 attendants to push occupied
850 lb. chair.
Warning: Possible Injury. Restraining belt is available
for safe operation. Caregiver is obligated to assess if
the restraining belt is required to ensure safety of the
patient. Serious injury can occur in the event of a fall
from the chair.
Caution: Seat belt adjustment may be required for
patient comfort when articulating the chair.
Caution: Do not use the footrest as a step when
patient sits or stands from the chair.
Warning: Possible Injury Or Death. If using
accessories not manufactured, marketed, or provided
by Joerns Healthcare for CareChairs, consult with the
manufacturer for compatibility and limitations prior to
use. Failure to do so may result in injury or death.

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Joerns® Transport Chairs
CareChair
© 2016 Joerns Healthcare • 6110303 RevA • 16-2391
Table of Contents
Important Precautions .................................................................................................................2
Introduction..................................................................................................................................3
Specications ..............................................................................................................................4
Operation.....................................................................................................................................5
Accessories Instructions for Use .................................................................................................7
Inspection and Maintenance........................................................................................................8
Cleaning ......................................................................................................................................8
Troubleshooting...........................................................................................................................9
Appendix A.................................................................................................................................10
Warranty ....................................................................................................................................24
Introduction
The Joerns 550B, 650B and 850B Tilt-in-Space CareChairs have been designed primarily for use in hospitals and
other institutions to support patients whose weight exceeds the limit of conventional chairs and who may require
special positioning.
The welded tubular frames have 3 available seat widths and are designed to support a safe working load of 550, 650
and 850 lbs. respectively. The power-assisted positioning reduces strain on the caregiver while offering convenient
pressure redistribution for the patient. The on-board battery operation allows full facility mobility improving the dignity
of care to the most challenging patients.
The chairs adjust from a full upright sitting position to a full stretcher position. They tilt back to redistribute the patient’s
weight, aiding in comfort and pressure relief. The chairs also tilt forward to assist in patient’s egress. When in the
supine position, the patient can receive treatment, emergency care or be more easily transferred from the chair to a
bed. While in the stretcher mode, the chair has the ability to go into the trendelenburg position.
The chairs are equipped with a central steering and locking system which provides convenient, one step access to the
steering and total lock functions. The 6" swivel casters allow for easy chair movement to facilitate patient transport.
For More Information
To learn more about compliance options with Joerns
products, visit our website at www.joerns.com, or
contact our Customer Care at 800-826-0270 and ask
for free informational publications.
Save These Instructions
Thank you and congratulations for choosing Joerns
CareChairs. Joerns transport chairs are developed
with safety, comfort and convenience of both
residents/patients and caregivers in mind.
Advanced ergonomic patient handling will provide
years of reliable service in your facility.

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Joerns® Transport Chairs
CareChair
© 2016 Joerns Healthcare • 6110303 RevA • 16-2391
Specifications
550B 650B 850B
Weight Capacity 550 lbs. (250 kg) 650 lbs. (295.5 kg) 850 lbs. (386.4 kg)
Chair Weight 180 lbs. (81.8 kg) 196 lbs. (89.1 kg) 210 lbs. (95.5 kg)
Overall Width 32" 35" 39"
Seat Depth 18" 18" 19"
Back Angle 0-65°
Tilt Angle 0-15°
Seat Height Above Floor Chair Position: 24"
Stretcher Position: 30"
Arm Rest (side rail) Height
Above Seat Chair Position: 7" - 18" Stretcher Position: 1" - 10"
Power Requirements
Power: 120 VAC
Frequency: 60 Hz
Current Rating: 4.0 Amps
Mode of Operation: 10% Maximum Duty Cycle 2 minutes on/18 minutes off
Circuit Protection: Auto Reset Current Sensor
Battery
We suggest the batteries be charged for 24 hours prior to rst use. Thereafter, when
the battery capacity is approximately 0% it takes about 4-5 hours to reach 80% of
the battery capacity level. We recommend a charging time up to 10 hours which
gives 100% capacity. To achieve optimum battery life, keep the chair plugged in at all
times when chair is stationary.
Environmental Conditions
Operating Conditions
Ambient Temperature: +10°C to +40°C
Relative Humidity: 30% to 75% Non-Condensing
Atmospheric Pressure: 700 hPa to 1060 hPa
Protected Against Splashing Water: IPX4
Storage and Shipping Conditions
Ambient Temperature: -40°C to +70°C Relative
Humidity: 10% to 100%
Atmospheric Pressure: 500 hPa to 1060 hPa
Foot Rest Length adjustable individually, manual 0 - 5"
Leg Rest Angle adjustable individually, manual and affected by other position changes
Casters Diameter: 6" Width: 3" Operated by central steer/lock system
Tread Guards: Non-marring
Standard Oxygen Tank Holder, Inclinometer, Captive IV Rod and Holder (adjustable height),
4-way stretch Urethane padded cushion cover
Options Tray - Not yet available on 850 model
Commode Seat
Shipping Weight Approximately 300 lbs. (plus accessories)

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Joerns® Transport Chairs
CareChair
© 2016 Joerns Healthcare • 6110303 RevA • 16-2391
Operation
Instructions for use of 550B, 650B, 850B Tilt Chair Battery Electronic Controlled Convert & Tilt
Whenever making adjustments to the CareChair, the brakes must be on.
Caution: When adjusting position of back, exercise caution that patient arms are inside arm rests.
Position Adjustment
Lock the wheels before changing the chair position
A good operating procedure is to charge the unit, by keeping it plugged in, when not in use. You cannot overcharge
the system by leaving the unit plugged in.
The control box duty cycle: max. 10% or 2 minutes continuous use followed by 18 minutes not in use. The control box
has electronic overload protection. The current will be cut off when the control box is not in use.
Pendant Functions (Figure 1)
1. Button converts chair to horizontal position
2. Button converts chair to seat position
3. Button tilts chair forward to assist in egress from chair
4. Button tilts chair back for comfort in the chair position, in the horizontal position the
head end can be tilted down into the trendelenburg position (Figure 2).
Figure 1
1 2
3 4
Figure 2

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Joerns® Transport Chairs
CareChair
© 2016 Joerns Healthcare • 6110303 RevA • 16-2391
Brake Pedal Position (Figure 3)
1. BRAKE ON: All (4) wheels locked from rolling
and swiveling.
2. BRAKE OFF: All (4) wheels unlocked free to roll
and swivel.
3. STEER ON: (3) Wheels unlocked, free to roll and
swivel, and one wheel is locked in the in-line position.
This allows the chair to have better steering control.
Leg Rest Height Adjustment (Figure 4)
To Raise
1. Move lever to lock position
2. Move leg rest up to desired height. Leg rest will
automatically lock into desired position
To Lower
1. Raise leg rest slightly and hold
2. Move lever to unlock position
3. Lower leg rest
Leg Rest Length Adjustment (Figure 5)
1. Hold foot rest
2. Swing and hold locking bar
3. Move foot rest to desired length
4. Release locking bar and move foot rest slightly until
pin snaps into locking hole.
Arm Rest Adjustment (Figure 6)
1. Grasp arm rest in center directly above vertical
square tubing
2. Pull spring loaded locking pin toward head-end
3. Move arm rest to desired height
4. Release pin and move arm rest slightly up or down
until the pin snaps into locking position.
Figure 3
Figure 4
Figure 5
Figure 6

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Joerns® Transport Chairs
CareChair
© 2016 Joerns Healthcare • 6110303 RevA • 16-2391
Accessories Instructions for Use
Caution: Make sure all accessories are properly
inserted into holders and storage locations prior to
patient use or transport.
Oxygen Tank Holders
Insert oxygen tank into holder.
I.V. Rod and Assembly
1. The I.V. Rod is attached by chain to the back of the chair.
2. The Rod can be used on either side of the chair by
inserting it into the hole in the arm rest on either side.
3. To adjust the height of the I.V. pole, loosen the locking
knob and extend the rod to the desired height, then
tighten the locking knob.
4. When not in use collapse the rod and store in the storage
tube under the chair.
Patient Tray
1. Insert tube on tray into tube on the left
hand arm rest.
2. When tray is in place, tighten tray
locking knob.
Note: The tray cannot be used as a restraint.
Note: Tray is not available on the 850 model
at this time.
Commode Seat Assembly
1. Remove seat cushion retainer clips from
under seat.
2. Lift seat cushion and remove from chair
(recline chair slightly to assist in easy
removal).
3. Remove commode bucket lid and place
patient in chair.
4. Remove, empty and clean commode bucket.
5. Replace bucket, lid and seat cushion.
Replace seat cushion retaining clips.

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Joerns® Transport Chairs
CareChair
© 2016 Joerns Healthcare • 6110303 RevA • 16-2391
Inspection and Maintenance
The amount of maintenance required by the chair will be dictated by its use. At a minimum, the unit should be
periodically inspected every 6 months.
Periodic Inspection
1. Check for any loose threaded ttings.
2. Check for torn or soiled upholstery.
3. Check for freedom of motion at all pivot points.
4. Check for freedom of motion of all casters, rolling and swivel
5. Check for tightness of caster brakes with brake lever ON.
6. Check for proper operation of steering lock caster on right front, when standing behind the chair.
Maintenance
1. After a week or two of usage, check all the bolts to be sure that none of them have worked loose and that all pins
are in their normal location and securely fastened. Check all welds.
2. Correct any problems discovered during the inspection.
3. Lubricate all pivot points, pins and bolts as required with one drop of light machine oil at each point every
6 months.
4. Check all electrical connections for tightness.
5. Check all electrical wiring for fraying, kinking damage and/or deterioration.
IF ANY DISCREPANCIES ARE NOTED DURING INSPECTION, THEY MUST BE CORRECTED BEFORE
CONTINUED USE OF THE CHAIR.
CAUTION: Used batteries are potentially hazardous to the environment if they are not disposed of properly. Heavy
metals, corrosive acids, and lead may seep out from batteries that are carelessly disposed potentially contaminating
bodies of water, and harming wildlife and/or humans. Dispose of worn-out batteries at your local recycling center, in
the same manner as a lead-acid automotive battery.
Joerns Healthcare Technical Support can provide additional assistance to repair or troubleshoot any problems.
Major service and repair must only be performed by authorized Joerns Healthcare Technical Support, which you may
contact at 800.966.6662.
Cleaning
Caution: Possible Shock Hazard. Possible damage to electrical parts, and/or shock hazard.
Warning: Possible Injury. Lock casters when cleaning, inspecting or performing any maintenance on the chair.
1. Clean all electrical components (motors, control box, pendant and cords) on your Joerns® chair with damp,
well-wrung out cloth. Excess water in or on electrical parts, could damage these components. Do not submerge
pendant in liquid.
2. Your Joerns chair features durable, baked-on epoxy nish that is easily cleaned with mild solution of antiseptic
cleaner and warm water. Read and follow all label instructions on your cleaning products.
3. If there is no visible soilage with possible body uids, we recommend that you clean the cushion surfaces with a
mild detergent and warm water. If disinfection is desired, you may use a combination cleanser/ disinfectant.

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Joerns® Transport Chairs
CareChair
© 2016 Joerns Healthcare • 6110303 RevA • 16-2391
Troubleshooting
Problem Possible Cause Solution
Activating pendant button results in
no action
Dead battery Recharge battery
Defective battery Replace battery
Loose wires
Check if pendant is properly plugged
in. If it still does not operate, replace
battery.
Activating pendant button causes a
click noise in the controller but no
motor action
Defective wiring between battery box
and actuator Replace actuator
Defective actuator
Plug defective actuator into the
other actuators controller socket.
If actuator still does not operate,
replace actuator.
Pendant
No functions work Check that pendant is properly
plugged in.
Some functions work and some do
not Replace pendant.
Functions working opposite of how
they are supposed to operate Reverse actuator plugs in controller.
Chair does not roll straight Position of caster pedal Adjust pedal to steer position.
Leg rest is too high Leg rest position Raise or lower leg rest with pin
position desired.
Angle of leg rest improper Leg rest lever position Adjust leg rest angle using the lever
next to the leg rest.
If the above does not resolve the problems, call Joerns Healthcare Technical Support at 800.966.6662. Have the
serial number of the chair and make the phone call from as close to the chair as practical.

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Joerns® Transport Chairs
CareChair
© 2016 Joerns Healthcare • 6110303 RevA • 16-2391
Appendix A - Wiring Diagram

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Joerns® Transport Chairs
CareChair
© 2016 Joerns Healthcare • 6110303 RevA • 16-2391
Appendix A - Frame Assembly

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Joerns® Transport Chairs
CareChair
© 2016 Joerns Healthcare • 6110303 RevA • 16-2391
Appendix A - Chassis Assembly

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Joerns® Transport Chairs
CareChair
© 2016 Joerns Healthcare • 6110303 RevA • 16-2391
Appendix A - Back and Arm Assembly

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Joerns® Transport Chairs
CareChair
© 2016 Joerns Healthcare • 6110303 RevA • 16-2391
Appendix A - Seat and Leg Assembly

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Joerns® Transport Chairs
CareChair
© 2016 Joerns Healthcare • 6110303 RevA • 16-2391
Appendix A - Upholstery Assembly

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Joerns® Transport Chairs
CareChair
© 2016 Joerns Healthcare • 6110303 RevA • 16-2391
Appendix A - Back Frame Assembly

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Joerns® Transport Chairs
CareChair
© 2016 Joerns Healthcare • 6110303 RevA • 16-2391
Appendix A - Label Locations

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Joerns® Transport Chairs
CareChair
© 2016 Joerns Healthcare • 6110303 RevA • 16-2391
Appendix A - Parts List
Item Part No. Description
1100164-0 Pin, Spring Guide
2 100192-1 Ratchet, Leg Adjustment
3100963-0 Pin, Seat Retainer
4100965-0 Bracket, Back Retainer
5101365-0 Sleeve, Friction, Long
6 101366-0 Sleeve, Friction, Short
7102652-0 Pivot Pin Tilt Chair, 1.136" LG
8102670-0GY
102670-0SL Dial Plate Inclinometer, LH
9102671-0GY
102671-0SL Dial Plate Inclinometer, RH
10 102672-0 Pointer, Inclinometer
11 102676-0 Bracket, Restraining Belt
12 102702-0 Shaft, Front Frame Pivot
13 102703-0 Shaft, Seat/Back Pivot
14 39001552 Pinch Shield, Outer, LH
15 39001553 Pinch Shield, Outer, RH
16 39001554 Pinch Shield, Inner, LH
17 39001555 Pinch Shield, Inner, RH
18 102749-0 Shaft, Pinch Shield, 2.062" LG
19 102782-0 Wear Strip, Tilt Chair Side Panel
20 103311-0GY
103311-0SL Rod, Connecting Wheels
21 105122-0 Spacer, Pinch Shield
22
23
24
25
26
27
28
29 39001556GY
39001556SL Weldment, PAWL, RH, Leg Height Adjustment
30 39001557GY
39001557SL Weldment, PAWL, LH, Leg Height Adjustment
31 39001558GY
39001558SL Weldment, PAWL, Height Adjustment, Base, RH
32 39001559GY
39001559SL Weldment, PAWL, Height Adjustment, Base, LH
33 39001531GY
39001531SL Assembly, PAWL, RH
34 39001532GY
39001532SL Assembly, PAWL, LH

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Joerns® Transport Chairs
CareChair
© 2016 Joerns Healthcare • 6110303 RevA • 16-2391
Appendix A - Parts List
Item Part No. Description
35 31009625 Assembly, Leg Support, Adjustment Plunger
36 300079-0 Assembly, Cushion, Arm Rest
37 300228-0 Assembly, Side Panel, RH, Tilt Chair
38 300229-0 Assembly, Side Panel, LH, Tilt Chair
39
40
41 39001567GY
39001567SL Assembly, Arm Support, LH, Dual Guide
42 39001568GY
39001568SL Assembly, Arm Support, RH, Dual Guide
43 300143-0GY
300143-0SL Assembly, Inclinometer, LH (Old Part Number: 400067-0)
44 300144-0GY
300144-SL Assembly, Inclinometer, RH (Old Part Number: 400068-0)
45 900005-0 Cap, Square, 1"
46 900014-0 Screw, #14 x ⅝" LG., Pan Head Phillips, Type A
47 900016-0 Nut, ¼-20 Hex, ESNA
48 900045-0 Nut, 5/16-18 Hex, ESNA
49 900049-0 Detent, Valcro #8-141
50 900050-0 Buckle, 2" Black
51 900051-0 Plunger, Southco
52 900053-0 Screw, #10 x ¾" LG., Flat Head Phillips
53 900059-0 Screw, ¼-20 x ¼" LG., Socket Set, ½ Dog Point
54 900063-0 Bolt, Hex, 5/16-18 x 2¼" LG
55 900070-0 Dowel, Pin, 3/32" DIA x ½" LG
56 900073-0 Spring, Compression
57 208-0510 Washer, Flat, #10 (Old Part Number: 900075-0)
58 900076-0 Bolt, Hex, 5/16-18 x 1"LG
59 900085-0 Washer, Lock, ¼" Internal Tooth
60 900087-1 Caplug, 1" Black Plastic
61 900088-0 Bolt, Hex, ¼-20 x 2¼" LG
62 900100-0 Tip, ¼" DIA Rod
63
64 900103-0 Washer, Lock, #10 Internal Tooth
65 900111-0 Screw, #10 x ⅝" LG., Pan Head Phillips, Type A
66 900122-1 Lever, Transmission
67 900147-0 Bolt, Hex, ¼-20 x 1" LG
68 900157-0 Pin, Hair Cotter
69 900238-0 Screw, #8-32 x ½" LG., Pan Head Phillips
70 900258-S Washer, Lock, ¼" Split
71 900259-S Nut, ¼-20 Hex
72 900262-0 Bumper, Rubber ⅜" x ¼"

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Joerns® Transport Chairs
CareChair
© 2016 Joerns Healthcare • 6110303 RevA • 16-2391
Appendix A - Parts List
Item Part No. Description
73 900282-0 Washer, ¼" x ¾" x 1/16", Nylon
74 900358-0 Retaining Ring
75
76 900419-0 Washer, ½" x ¾" x 1/16", Nylong
77
78 900609-0 Rivet, Pop, ⅛" DIA x 3/16" Alum
79 900614-S Nut, #8-32 Hex Nylock
80 900658-0 Caplug, 1" x 2"
81 900888-0 Screw, 5/16-24 x 5/16" LG., Nylon Tip
82 900990-0 Screw, ¼-20 x ⅜" LG., Button Head, Socket
83 900991-0 Washer, ⅜" x ¾" x 1/16", Nylon
84 900992-0 Screw, #8-32 x ¼" LG., Button Head
85 901013-0 Knob
86 901016-0 Washer, 5/16" x ¾" x 1/16", Nylon
87 901061-0 Screw, #10-32 x ½", LG., Round Head Phillips
88 901086-0 Nut, 5/16-18 Hex ESNA
89 902015-0 Wheel, Tente
90 903194-0 Screw, #6 x ⅜" LG., Phillips
91 208-0509 Washer, Flat, #8 (Old Part Number: 903205-0)
92 903212-0 Shoulder Bolt, ⅜" DIA x ⅝" LG
93 903502-0 Label, Warning Keep Feet Clear
94 903526-0 Label, Leg Length Release Pin, RH
95 903527-0 Label, Leg Length Release Pin, LH
96 903528-0 Label, Leg Elevation On/Off, RH
97 903529-0 Label, Leg Elevation On/Off, LH
98 903530-0 Label, Caution Pinch Area
99 903531-0 Label, Arm Adjust Pin, RH
100 903532-0 Label, Arm Adjust Pin, LH
101 903533-0 Label, I.V. Pole Socket, RH
102 903534-0 Label, I.V. Pole Socket, LH
103 903535-0 Label, Wheel Lock
104 903536-0 Label, Swivel Lock
105 903554-0 Label, Logo, Care Givers Choice
106
107 903557-0 Label, Inclinometer, RH
108 903558-0 Label, Inclinometer, LH
109 903559-0 Label, Caution I.V. Rod & Oxygen Tank
110 903560-0 Label, Caution Before Transfer
111 903593-0 Pin, Cotter, ⅜" DIA Shaft
112 903608-0 Screw, ¼-20 x 5/16" LG. Socket Set, Cup Point
113 903627-0 Screw, ¼-20 x ⅜" LG., Flat Head Phillips