Canature WaterGroup 85HE User manual

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Owner’s Manual
85HE
Water Softener Manual
(For models after June 2022)
1. This manual contains important safety and operating instructions. Read all instructions and follow
them when using this product. Failure to consider this information and follow these instructions,
including those concerning maintenance, may result in property damage, injury and or death.
Page 27 of this manual contains important maintenance procedures for the continued proper
operation of your unit. These MUST be performed regularly for your warranty to remain valid.
2. We recommend installation only be completed by a competent installer or plumbing professional to insure this
product is installed in accordance with local plumbing codes.
3. Read this manual in full and follow all instructions carefully before operation.
4. Avoid pinched O-rings during installation by applying NSF certied lubricant to all seals (provided with install kit).
5. This system is not intended for treating water that is microbiologically unsafe or of unknown quality without
adequate disinfection before or after the system.
6. Discard small parts remaining after the installation.
7. Failure to install the system correctly voids the warranty.
8. Handle all components of the system with care. Do not drop, drag or turn components upside down.
9. Save these instructions and keep track of your product’s serial number.
NOTICE: THIS MANUAL CONTAINS A LIMITED WARRANTY. BY INSTALLING AND OR USING THIS PRODUCT, YOU WAIVE
CERTAIN LEGAL RIGHTS INCLUDING THE RIGHT TO SUE OR CLAIM COMPENSATION IN THE EVENT OF PROPERTY
DAMAGE, INJURY, AND OR DEATH.
Canature WaterGroup Canada Inc.
855 Park St., Unit 1
Regina, SK, S4N 6M1
Toll Free: [phone]
Canature WaterGroup U.S.A. Inc.
6353 Commerce Drive
Whitestown, IN, 4607
Toll Free: [phone]

Table of Contents

Table of Contents
SAFETY 4
FIND AND RECORD VALVE TYPE & SERIAL NUMBERS 5
RECORDS & CONTACTS 5
KNOW THIS BEFORE STARTING YOUR INSTALLATION 6
HOW YOUR WATER SOFTENER WORKS 7
FEATURES & TERMINOLOGY 7
FLOW RATE INFORMATION 8
FEED WATER PARAMETERS 8
UNPACKING/INSPECTION 9
BEFORE INSTALLATION 10
PREPARATIONS 11
PLANNING YOUR INSTALLATION 14
INSTALLATION STEPS 16
UNDERSTAND THE SCREEN & KEYPAD CONFIGURATION 18
START-UP INSTRUCTIONS 19
PLUMBING SYSTEM CLEAN UP 26
SANITIZATION PROCEDURE 27
SYSTEM MAINTENANCE 27
SERVICING YOUR CONTROL VALVE 30
TROUBLESHOOTING GUIDE 34
COMMON SPARE PARTS 35
WARRANTY 36

4
SAFETY
Throughout this manual, certain conventions are used, including;

HAZARD SYMBOLS
For your own safety, please pay strict attention! Examples include: temperature, electrical, and water
pressure, etc.
HAZARD SIGNALS
DANGER Indicates a hazardous situation that, if not avoided will result in death or serious injury,
and/or property loss or damage.
WARNING Indicates a hazardous situation that, if not avoided may result in death or serious injury,
and/or property loss or damage.
CAUTION Indicates a hazardous situation that, if not avoided, could result in a minor or moderate injury, and/or
property loss or damage
NOTICE Indicates important information, that if not followed may result in damage to equipment, or property
loss.
WARRANTY EXCLUSIONS
Identify specic instructions that, if not followed, will void the warranty. The warranty provided gives
you specic legal rights and otherwise limits your legal rights to the extent permitted by law. By
installing and/or using this product, you are accepting these limits on your legal rights.
NOTES
NOTE Help you take full advantage of the system and are used to emphasize installation, operation, or
maintenance information that is important but does not present a hazard.
MANDATORY SIGNS
Used to depict a specic behavior that MUST be followed to avoid the present hazard (problem).
COPYRIGHT © 2022
Canature WaterGroup™
All rights reserved.
Canature WaterGroup U.S.A. Inc. / Canature WaterGroup Canada Inc. (“Canature”) has disclosed all known risks associated with the
product within this manual but cannot disclose risks that are beyond its knowledge.
Original instructions. All information, illustrations, and specifications in this manual are based on the latest information available
at the time of the publication.
The right is reserved to make changes at any time without notice.

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Control Valve Serial # System Serial #
Model #
Item #
There are two labels located on your Unit: 1) Control valve label and 2) System number label. Find and record your product model number, serial
number, and valve serial number in the Records & Contacts section as they will be important if you need to troubleshoot.
NOTE
For cabinet models, the model number and the system
serial number are located under the salt lid.
FIND AND RECORD VALVE TYPE & SERIAL NUMBERS
RECORDS & CONTACTS
YOUR DEALER:
Name:
Address:
Phone:
Other:
YOUR SYSTEM:
Model number:
Serial number:
Valve Serial number:
Date installed:
Installed by:
NOTES:
Please have the information below lled out and available when calling in for parts or warranty:
NOTE
Do NOT remove or destroy the serial number. It MUST
be referenced on request for warranty
repair or replacement.

6
KNOW THIS BEFORE STARTING YOUR INSTALLATION
Read this manual thoroughly to become familiar with
the softener and its capabilities before installing or
operating.
Failure to follow instructions could result in
personal injury, property damage or death.
This manual will assist you in getting the most out of
your new softener.
The installation of this softener MUST be in accordance
with all electrical and plumbing authorities, as well as all
applicable local codes and ordinances.
Check with your local public works department for
plumbing and sanitation codes.
In the event that the codes conflict with any content in
this manual – the local codes should be followed.
Installation by a licensed plumber or certified water
treatment professional is recommended.
This softener is designed to operate on pressures of
30 -125 psi.
If the water pressure is higher than 125 psi, use a
pressure reducing valve ahead of this softener.
It is not uncommon for sediment, precipitated
iron, or hardness to be present in water supplies.
Precipitated minerals or sediment can cause damage to
the seals and piston.
If precipitated minerals or sediment are present in
your water supply this will be considered a harsh
environment. The seals and piston would not be covered
by warranty, stated or otherwise.
Do NOT use water that is microbiologically unsafe
without adequate disinfection before or after
this system.
This softener is capable of operating at temperatures
between 4 °C – 43 °C or (40 °F -110 °F).
Do NOT expose softener to freezing temperatures.
Discharge lines exposed to freezing temperatures should
be positioned with a downward slope.
Do NOT expose softener to direct sunlight.
Do not use this softener on hot water supply lines.
Avoid pinched O-rings during installation by applying the
silicone-based lubricant supplied. Part #92360.
It is recommended to inspect and service the control
valve on an annual basis.
Cleaning and or replacement of piston, seals,
and or spacers may be necessary depending on
the raw water quality.
Your installer can provide a maintenance kit for this
purpose.
Rural applications should have a water analysis annually
prior to system checkup or repair.
Chlorine bleach and common iron control chemicals may
generate toxic fumes when mixed.
Always wear appropriate safety gear, such as safety
glasses.
NOTE
When dissolved iron is present, use the
Problem Water Injector Kit. (See Start-up Instructions: Problem
Water Injector Kit.)
NOTE
Check with your local public works department for applicable
local plumbing and sanitation codes. Follow local codes if they
differ from the standards used in this manual. Otherwise,
carefully follow the instructions in this manual. Canature is not
liable for any non-compliance with local requirements
NOTICE
The warranty provided gives you specific legal rights and
otherwise limits your legal rights to the extent permitted by law.
By installing and/or using this product, you are accepting these
limits on your legal rights. Canature is NOT responsible for losses,
injury, or death resulting from a failure to observe these safety
precautions, or misuse or abuse of the equipment.

6 7
HOW YOUR WATER SOFTENER WORKS
Water softeners remove problem minerals (calcium and manganese) causing hardness, from your water by exchanging them with harmless sodium
ions in a process called ion exchange. Unlike calcium and magnesium, sodium does not form scaling. Sodium also does not interfere with the
cleaning action of soaps. Resin beads charged with sodium ions release the sodium and exchange them with the hardness ions. The resin beads and
the softener must be regenerated as these ions are exchanged and are used up.
Regeneration is accomplished by rinsing the resin with a saturated brine solution that removes the calcium and magnesium from the resin bead
while replenishing the sodium.This is why the softener requires a brine tank and salt. The water softener will provide soft water for several days
before needing to be regenerated when sized correctly for your application.Your system measures the amount of water used to determine when
regeneration is required.
This softener is equipped with an internal automatic bypass which will allow for untreated water to bypass the unit during a regeneration so the
home will not be without water during this period. Regeneration time is factory set for 2:00 a.m. to minimize the chance of untreated water getting
into your system during regeneration. Please try to avoid use of water during this time period or adjust the regeneration time to a suitable time
period when water use is at its minimum. Use of water during the regeneration time will result in hard untreated water being used.
FEATURES & TERMINOLOGY
Precision Brining
Precision brining means that your softener calculates the exact amount
of brine required to regenerate.This saves up to 30% more salt.
When your softener regenerates it will display two numbers for
capacity. The first will be total capacity and the second will be 70%
of capacity. The unit counts down to the end of the 70% and then
calculates how much of the 30% you used (reserve). It then adjusts the
brine amount accordingly and regenerates that evening.
This feature means that your capacity will always be different after
every regeneration – reducing your salt use.
Soft Water Recharge for High Usage
Should you reach the 70% capacity and then go beyond the 30%
before it is time to regenerate, the softener will do a quick
regeneration to restore limited capacity to get it through the
remainder of the day.
Smart Clean
If you are away for an extended period of time, stagnant water can
cause bacteria growth.To prevent this, the Smart Clean feature will
perform a 10-minute backwash after seven (7) days of inactivity.
Remaining Gallons
The amount of soft water capacity until the next regeneration is
required.
Number of People
Living in the household as programmed during installation.
The installer usually sets this for the worst case hardness.
Reserve Capacity
Calculated at seventy-five (75) gallons per person.
Adjustable Backwash
Using a clean municipal water supply, there is no need to backwash
and clean the bed with every regeneration.The 85HE saves a
significant amount of water by skipping up to ten (10) backwash
cycles.
Scrolling Diagnostics
By pressing any button to light the LCD display, the unit will
automatically begin scrolling important information for
diagnostic purposes.
Soft Water Brine Tank
Conserves capacity and keeps the brine tank cleaner by adding only
treated soft water to the brine tank rather than raw untreated hard
water.
Total Gallons
The total amount of soft water the system can produce between
regenerations.
Regen Time
Time of day that the softener is scheduled to regenerate.
Refill Time
The current calculated refill time for makeup brine.
Displays up to 70% of total brine required.
Estimated Days to Next
Estimation of days to the next regeneration based on current
consumption, hardness, and capacity.
Last Regeneration
The date of the last regeneration cycle.

8
FEATURES & TERMINOLOGY (CONTINUED)
FLOW RATE INFORMATION
FEED WATER PARAMETERS
Total Regeneration
The total number of times the softener has regenerated.
Historical Total Gallons
Total gallons treated by the softener.
Overrun Total
How many times soft water recharge was required due to high usage.
Current Flow Rate
It will only display if treated water is running, otherwise, it will read
zero (0).
Valve Mode
Current valve setting, such as Softener Upflow (UF). You can unlock the
circuit board as directed and press the down arrow to stop the scrolling.
You can then use the down arrow to go to each of the diagnostics as
required.
System Bypass
All systems come with a manual bypass valve which allows you to
bypass the 85HE. This allows raw untreated water to be used in your
home for any reason, including system servicing.
Hardness
This can be adjusted seasonally if needed. The installer usually sets this
for the worst case scenario, where water hardness fluctuates.
Peak Flow
Maximum flow that has gone through the softener.
Manual Regen Delay
Generally, used after servicing the valve so that it will regenerate at a
standard pre-set time.
At the stated service flow rates, the pressure drop through these devices will not exceed 15 psig.
Peak flow rates are intended for intermittent use only (10 minutes or less) and are for residential applications only. Do not use peak flow rate for
commercial applications or for a continuous rate when treated water supplies are geothermal heat pump, swimming pool, etc.
For satisfactory operation, the pumping rate of the well system must equal or exceed indicated backwash flow rate.
Maximum Iron** = 2.0 ppm ferrous (clear water iron)
Maximum Hydrogen Sulde = 0.0 ppm
Maximum Manganese = .75 ppm
pH = 6.5 to 8.5 with no iron present or 6.5 to 7.5 with
iron present
**See System Maintenance Section - Resin Cleaner
NOTE
See Start-Up Instructions - Problem Water Injector
Kit if you have iron in your water and are installing an
upflow water softener. (See Start-up Instructions:
Problem Water Injector Kit.)

8 9
1. Control Valve
2. Pressure Tank
Model 300 will get
an Adaptor and the
O-ring shown
Note: Tanks come
preloaded with media
with the exception of
some larger systems
where the media will
come in containers.
This is due to weight
restrictions. Media will
need to be loaded
on site. See steps to
properly load media
contained in this
manual.
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There are 8 Red clips. Please
check to make sure you
have all of them.
3. Parts Box
60090003
2X 1” Straight
Adapter
60010006
Bypass Tool
60010026
O-Rings Attached
60090010
2 X 3/4”
Elbow
Adapter
60090026
Elbow, Inlet/Outlet, 1” NPT
Optional with some units
60010052
Transformer
92360
Grease
Packet
Brine Tank
(Round or
Square)
Brine Tank
Tubing
Brine Well/
Safety Float
Brine Tank Lid
Grid (Round or Square)
Grid Legs (3 for
Round and 4 for
Square)
4. Brine Tank Assembly (Round Brine Tank Shown))
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Note: For upflow water softeners, a problem water injector
kit is enclosed. See Problem Water Injector Kit page for
usage information.
UNPACKING/INSPECTION
WARNING
RISK OF CHOKING
Discard all leftover parts and packaging materials after
installation. Small parts could be a choking hazard.
NOTE
Canature is NOT responsible for
damages in transit.
NOTE
Due to transportation and climatic conditions, all
connections, including the valve to the tank, need to
be checked at time of installation and hand
tightened, where necessary.
Be sure to check the entire unit for any shipping damage or parts loss. Also note damage to the shipping cartons. Contact the transportation
company for all damage and loss claims. The manufacturer is not responsible for damages in transit.
Small parts, needed to install the softener, are in a parts box. To avoid loss of the small parts, keep them in the parts bag until you are ready to
use them.
What is included in the box?
For Models 075,100,150, 200, 300 you will expect the following:
1. Control Valve*
2. Pressure Tank
3. Parts Box
4. Brine Tank Assembly
5. Drain Hose & Clamp (Not included in some brands)
6. Owners Manual
*All units (75, 100, 150, 200) are pre assembled with control
valve installed on the tank, no assembly required.

10
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WARNING
If the ground from the electrical panel or breaker box to the
water meter or underground copper pipe is tied to the copper
water lines and these lines are cut during installation of the
bypass valve and/or poly pipe, an approved grounding strap
must be used between the two lines that have been cut in
order to maintain continuity. The length of the grounding
strap will depend upon the number of units being installed
and/or the amount of copper pipe being
replaced with plastic pipe.
See Figure 1.
NOTE
Use of a competent installer or plumbing professional to
ensure this product is installed in accordance with local
plumbing codes is recommended. Canature is not liable for any
non-compliance with local requirements.
MECHANICAL
Do NOT use petroleum-based lubricants such as petroleum jelly, oils or hydrocarbon based lubricants. Use only 100% silicone lubricants (packet Part
#92360 provided in parts kit). All plastic connections should be hand tightened only. Thread tape may be used on connections that do not use an
O-ring seal.
Do NOT use pliers or pipe wrenches except when indicated by nut shape, e.g., pipe adapters. All plumbing must be completed according to local
codes. Soldering connections should be done before connecting any pieces to the pipe as excessive heat can damage them.
Softener resins will degrade in the presence of chlorine or chloramines above one (1) ppm. If you have anything in excess of this amount, you will
experience reduced life of the resin. Pre-carbon filtration may be required ahead of the water softener to reduce chlorine/chloramine levels
TOOLS REQUIRED FOR INSTALLATION
Two adjustable wrenches.
Additional tools may be required if modication to home plumbing is required.
Plastic inlet and outlet ttings are included with the softener. To maintain full valve ow, use of ¾”or 1”[1.9 cm or 2.54 cm] pipes to
and from the softener. You should maintain the same or larger pipe size as the water supply pipe to the softener inlet and outlet.
Use copper, brass, or PEX pipes and ttings.
Some codes may also allow PVC plastic pipe.
5/8” [15.8 mm] Outside Diameter drain line is needed for the valve drain.
Drain line tubing may be needed for the optional brine tank overow tting.
BEFORE INSTALLATION
Make sure you have a copy of your most recent water test results. If your water has not been tested previously, your professional installer can obtain
a water sample bottle to be sent to one of our facilities for a free analysis. It is important that this product not be installed until you have
this information.
In all cases where metal pipe was originally used and is later interrupted by poly pipe, the Noryl bypass valve - or an approved ground clamp with
physical separation and no less than #6 copper conductor - must be used for continuity, to maintain proper metallic pipe bonding.

10 11
Plug
the
Riser
Tube
The riser
(distributor)
remains inside
the tank
seated in the
depression at
the bottom
1. Temporarily plug the open end at the top
of the riser (distribution) tube with tape.
2. Ensure the bottom of the riser tube remains
seated in the depression at the bottom of
the tank. Fill tank one-quarter full with
water to protect the distribution tube
during gravel installation.
3. Fill the gravel support bed rst.
A large funnel makes lling the
tank much easier. Order part #99003
separately for your own funnel.
Slowly add the gravel. Depending on
the type of system, add the resin, or
media next.
Support Bed
Gravel
Media
MANDATORY
Wear a Dust Mask.
Airborne particles could pose
potential health risks.
PREPARATIONS
MEDIA INSTALLATION WHEN NECESSARY
When larger units cannot be loaded due to weight restrictions, media will be shipped
pre-measured in separate containers. Follow the steps below for proper media loading.
NOTE
If severe loss in water pressure is observed when the softener
unit is initially placed in service, the softener tank may have
been laid on its side during transit. If this occurs, backwash the
softener to‘reclassify’ the media.

12
D-Tube
Unscrew Spill Cap
Internal O-ring
Tank Seal O-ring
4. Apply the supplied lubricant (part #92360) to the internal O-ring at the bottom of the control valve.
Apply lubricant to the larger O-ring on the bottom of the valve that seals with the tank threads.
5. Remove the tape from the top of the riser tube. Carefully position the valve over the riser tube, inserting riser into the internal O-ring.
Turn the valve clockwise into the threads of the tank until secure.
PREPARATIONS (CONTINUED)
NOTICE
Make sure the quick connect power cord is not yet
connected to prevent the cord getting caught between
the threads of the tank and the valve.
NOTICE
Do NOT use petroleum-based
lubricants as they will cause
swelling of the O-ring seals.

12 13
2.Insert the brine well assembly inside and below the grid plate.
1.Attach the three brine grid legs to grid plate.The legs will snap on
to the tabs of the salt plate making a“clicking”sound. Please note,
some models will have extensions that are intended to be used as
well.
4.Take the brine tube and insert the nut
and plastic sleeve as shown below.
5.Insert the tube in the oat assembly
elbow and hand-tighten the nut.
In many cases the brine line already
comes installed from the factory.
Leave the other end of the brine
line tube inside the brine tank.
6. For installation of brine tank at the installation site, pull
the other end of the brine tube from the hole on the
brine tank. The completed assembly is below.
3.Place the brine grid with the brine well inside the brine tank such
that the nut tting faces the hole on the brine tank.Then press the
grid evenly inside the brine tank until the brine grid legs and the
brine well, as an assembly, touch the bottom of the brine tank.
The hole in the brine
tank should line up with
the brine line as shown
IMPORTANT: IN ROUND BRINE TANK, IT IS
IMPORTANT TO ALIGN THE HANDLE TO THE
BRINE WELL AS SHOWN.
Insert Sleeve
To assemble the brine tank, (some tanks may be square)
follow these steps:
PREPARATIONS (CONTINUED)
BRINE TANK ASSEMBLY

14
PLANNING YOUR INSTALLATION
Select the location for your softener tank with care. Various conditions that contribute to
proper location include:
1. All installation procedures must conform to local or regional plumbing codes. Canature is not liable for any non-compliance with local
requirements
2. Outside taps used to water lawns and gardens should be isolated from the water line required to supply untreated water
to the inlet of the water softener – a separate (new) line may be needed.
3. Where required by local plumbing codes, a check valve may need to be installed. Canature is not liable for any non-compliance with local
requirements
4. Locate softener as close as possible to the water supply source.
5. Locate softener as close as possible to a floor or laundry tub drain and a 120 volt AC electrical outlet.
6. Softeners should be located before the water heater on the supply line. If closer than three (3) metres [10 feet], install
a check valve in accordance with local plumbing codes.
7. Do NOT install a softener in a location where freezing temperatures occur. Freezing may cause permanent damage to
this type of equipment and will void the factory warranty. Freezing could also result in flooding and / or property loss and damage.
8. Allow sufficient space around the unit for easy servicing.
9. Keep the softener out of direct sunlight.
Cold (Filtered water) Cold (Raw water)Cold (Raw water)
*Check Valve
Water Heater
Hot (Soft Water) Upow Water Softener
Filter
InIn Out
Out
Cold (Soft Water)
T
o Outside Faucet
InOut
*NOTE
Check local plumbing codes requirements for use of
check valve(s), back-flow prevention,
or vacuum breakers. Canature is not liable for any
non-compliance with local requirements.
WATER SOFTENER INSTALLATION LAYOUT

14 15
Inlet
Outlet
5/8”Drain Line
5/8”Overow
Line
Brine Tank
Optional
Overow
Assembly
Laundry Stack
Main Tank
3/8”Brine Tube
Drain Elbow
Assembly
Bypass Assembly
Brine Line
Connector
Detail
AC 120V/10A
Current Protect
Socket
Brine Valve
Connector
Detail
Twin Tank Softener
Laundry Stack
AC 120V/10A
Current Protect
Socket
Inlet
Outlet
Optional
Overow
Assembly
5/8”Overow Line
5/8”Drain Line
Brine Valve
Connector
Detail
Pressure Tank
3/8”Brine Tube
Drain Elbow
Assembly
Cabinet Softener
PLANNING YOUR INSTALLATION (CONTINUED)
WATER SOFTENER INSTALLATION

16
NOTE
The waste connections or drain outlet shall be
designed and constructed to provide for connection to
the sanitary waste system through an air-gap of 2 pipe
diameters or 1”[25.4 mm] whichever is larger.
CAUTION
Never insert drain line directly into a drain, sewer line,
or trap. Always allow an air-gap between the drain
line and the wastewater to prevent the possibility of
sewage being back-siphoned into the softener.
Please note the
the use of inlet and
outlet arrows on
the valve to
indicate the
required water
flow direction.
3/4”Elbow
Adapters
1”Straight
Adapters
Bypass
Drain Line Brine Line
Inlet
Outlet
INSTALLATION STEPS
TO BEGIN YOUR INSTALLATION:
1. Make sure the bypass is attached securely to the control valve.
2. Apply thread tape to threaded connections straight or elbow plumbing adaptors
3. Apply the supplied lubricant (#92360) to the O-rings of the fittings.
4. Connect the supplied straight or elbow plumbing adaptors to the bypass with red clips.
5. Connect the inlet and outlet of the water softener to the plumbing of the house.
6.For the drain line connection; attach a 1/2”[12.7 mm] Inside
Diameter (ID), 5/8”[15.875 mm] Outside Diameter (OD) drain
hose to the drain line fitting.
a. Run the drain line to a floor or laundry drain.
b. Complete any necessary plumbing to maintain a proper air gap.
NOTICE
Any solder joints near the valve must be done before
connecting any piping to the valve. Failure to do
this could cause damage to the valve.
NOTICE
Do NOT use pipe thread compound as it may attack the
material in the valve body.
NOTICE
Failure to leave enough distance could cause damage
to the valve. Always leave at least 6” [152 mm]
between the valve and joints when soldering pipes
that are connected to the valve.

16 17
Fig. 2.
Brine tube
stiffener
MANUAL WATER BYPASS
In case of an emergency, or to perform softener maintenance, you can
isolate your water softener from the water supply using the bypass valve
located at the back of the control.
In normal operation the bypass is OPEN with the ON/OFF knobs in line
with the INLET and OUTLET pipes, i.e., the black marks in the vertical
position. See SERVICE below.
To isolate the softener, simply rotate the knobs as indicated to the CLOSE
position until they lock. You can continue to use your water related
fixtures as the water supply is bypassing the softener. However, the
water you use will be untreated.
To resume treated service, OPEN the bypass valve by rotating the knobs
back to the SERVICE position.
NOTE
Please make sure bypass knobs are completely open
otherwise the untreated water may enter
through the valve.
OPEN OPEN
CLOSE
OPEN OPEN
CLOSE
OPEN OPEN
CLOSE
SERVICE
INLET OUTLET INLET OUTLET
BYPASS
INSTALLATION STEPS (CONTINUED)
7. Attach the brine line from brine tank to brine line fitting on control valve. install the tube
stiffener into the end of the brine line before attaching it to the brine line fitting on the
control valve See Fig. 2.
8. Using the included Allen key, place the unit in the bypass position.
a. Slowly turn the main water supply ON.
b. At the nearest cold treated water tap, remove the tap screen, OPEN the tap and let
water run a few minutes or until the system is free of any air or foreign material
resulting from the plumbing work.
9. Make sure there are no leaks in the plumbing system before proceeding. Shut the water tap OFF when the water runs clean.
NOTE
If the tap has a screen, it should be removed to
allow debris to flush out of the plumbing.

18


MANDATORY
Do NOT use an outlet that is controlled by
a light switch.
1. Date & Time.
2. Total U.S. Gallons, Remaining U.S. Gallons.
3. People Reserve, Reserve U.S. Gallons.
4. Estimated days to regeneration.
5. Last regeneration - last date when system
backwashed.
6. Total regenerations.
7. Total treated.
8. Overrun total.
9. Current Flow Rate (GPM) – flow rate of water being
currently used.
10. Peak Flow Rate (GPM) – maximum recorded flow
rate of the water.
11. Day override.
12. Rinse override.
13. Delayed regeneration.
14. RegenerationTime – time of day when
backwash starts.
15. Refill time.
16. Valve mode.
17. Valve ID.
UNDERSTAND THE SCREEN & KEYPAD CONFIGURATION
Keypad Legend – the terminology used on the conrol valve label may vary by model. For the purpose of programming, this manual will use
numbers associated with each button position as shown below:
The control valve is controlled with simple, user-friendly electronics, displayed on an LCD screen.
CONNECT THE TRANSFORMER
Connect the transformer to the unit by plugging the 12 volt transformer into a 120 VAC 60 Hz outlet.
When the power is connected, the screen will show the following information in sequence:

18 19


PRESS SETTINGS KEY
3 SEC TO UNLOCK


AUG/30/2022
12:15AM


REGENERATION
IMMEDIATELY
1. Press any button to start.The display
may read PRESS SETTINGS KEY 3
SEC TO UNLOCK if left untouched for
several minutes.
2. To unlock, press button one (1) and
hold for three (3)seconds.The display
will beep confirming unlock.
3. Press and hold button two (2) to
start Manual Regeneration process.


BACKWASH
10:00 REMAIN
6. For Upflow valve press button two
(2) to manually advance to backwash
position. Downflow valves will
automatically start in backwash position.
4. Press button three (3) or four (4),
choose REGENERATION IMMEDIATELY.
5. Press button two (2) to start a
regeneration cycle.
MANDATORY
Be sure to open the bypass inlet very slowly. Do NOT
FULLY open the bypass inlet until there is a steady
stream of water at the drain as this will result in media
being expelled from the unit
START-UP INSTRUCTIONS
Now that your water softener is plumbed into position it is time to start up and program the unit.
STEP 1. ADD WATER TO BRINE TANK
1. Open the brine tank/cabinet salt lid and fill with water until there is approximately 1”[25.4 mm] of water above
the grid plate.
2. If there is no grid plate, fill the tank with 3”[75 mm] of water.
Do NOT add salt to the brine tank at this time.
NOTE
If severe loss in water pressure is observed when the
softener unit is initially placed in service, the softener
tank may have been laid on its side during transit. If this
occurs, backwash the softener to ‘reclassify’ the media.
STEP 2. PURGE AIR FROM THE UNIT
7. Open the bypass inlet very slowly until there is a steady stream of
water at the drain. Opening the bypass inlet too quickly could result in
resin being expelled from the unit and into the plumbing lines. With the
valve in the backwash position the unit will purge air from the system,
sending it to the drain.This may take longer than the programmed
backwash cycle time, so unplug the power so that the valve will remain in
the backwash position.
8. With the bypass inlet now fully open, let the system run until all the air is purged and there is a steady stream of water at the drain.
9. Reconnect the power, press button two (2) to advance to the refill position and allow the unit to refill to 1”[25.4 mm] above the grid
board or 3” [76.2 mm] of water in cabinet models – this may require manually advancing the unit through its cycles more than once.
Alternatively, you can press and hold button 2 (two) to advance to the service position and manually add the required amount of water
as described in step 1.
10. Allow the unit to return to the SERVICE position.
11. Slowly open the bypass OUTLET knob until fully open.

20
START-UP INSTRUCTIONS (CONTINUED)
STEP 3. PROGRAM HOUSEHOLD SETTINGS
This unit is factory set for the correct size.You are required to program the date, the time of day, the number of people living in the home and the
correct hardness setting. Please review Compensated Hardness Calculation before entering the hardness number from your water analysis.
Compensated Hardness Calculation:
__ ppm Iron x 4 = __ grains of hardness
__ ppm Manganese x 8 = __ grains of hardness
These numbers can be found on your water analysis report, and the equivalent grains of hardness should be added to your total hardness number.
The new sum of these numbers is the hardness to be entered during the programming.
Example
Our water analysis states that our hardness is 15 gpg.
To this we add;
Iron = 0.5 ppm x 4= 2.0 gpg
Manganese = 0.3 x 8= 2.4 gpg which we round-up (always) to 3.0 gpg
We use the following hardness equation to derive our total hardness number.
Hardness = 15 gpg + 2.0 (now called compensated iron) + 3.0 (compensated manganese) = 20 gpg.
Enter 20 for total hardness when programming.