Canature WaterGroup Tannins 89 TLC User manual

89 TLC
Tannins
Reduction System
Owners Manual
REVISION # 0
REVISION DATE May 4,2015
54616
1. Read all instructions carefully before operation.
2. Avoid pinched o-rings during installation by applying (provided with install kit) NSF certified
lubricant to all seals.
3. This system is not intended for treating water that is microbiologically unsafe or of unknown
quality without adequate disinfection before or after the system.
Canadian Head Office
655 Park St.
Regina, SK S4N 5N1
U.S. Head Office
8437 10th Avenue North
Gol en Valley, MN 55427
IMPORTANT—PLEASE REFER TO THE PICTURE BELOW ON INLET/OUTLET SIDE OF THE
VALVE

2
Safety Guide
• Check and comply with your provincial /
state and local codes. You must follow
these guidelines.
• Use care when handling the water soften-
ing system. Do not turn upside down
drop drag or set on sharp protrusions.
• The water softening system works on 12
volt-60 Hz electrical power only. Be sure to
use only the included transformer.
• Transformer must be plugged into an in-
door 120 volt grounded outlet only.
• Use clean water softening salts only at
least 99.5% pure. NUGGET PELLET or
coarse SOLAR salts are recommended. Do
not use rock block granulated or ice
cream making salts. They contain dirt and
sediments or mush and cake and will cre-
ate maintenance problems.
• Keep the salt lid in place on the softener
unless servicing the unit or refilling with
salt.
• WARNING : This system is not in-
tended for treating water that is microbio-
logically unsafe or of unknown quality
without adequate disinfection before or
after the system.
For your safety the information in this manual must be followed to minimize the risk of
electric shock property damage or personal injury.
Be sure to check the entire softener for any shipping damage or parts loss. Also note dam-
age to the shipping cartons. Contact the transportation company for all damage and loss
claims. The manufacturer is not responsible for damages in transit.
Small parts needed to install the softener are in a parts bag. To avoid loss of the small
parts keep them in the parts bag until you are ready to use them.
Unpacking / Inspection
PAGE
Unpacking / Inspection 2
Safety Guide 2
Proper Installation 3
Specification
Before Starting Installation
Installation Instructions 6
System Start Up 8
Programming Instructions 9
About The System 10
Maintenance 12
Sanitizing Procedure 15
Main Repair Parts 16
Trouble Shooting 23
Warranty 2
Table of Contents

3
Proper Installation
This water softening system must be properly installed and located in accordance with the
Installation Instructions before it is used.
• Do not install or store where it will not be
exposed to temperatures below freezing or
exposed to any type of weather. Water
freezing in the system will break it. Do not
attempt to treat water over 100°F.
• Do not install in direct sunlight. Excessive
sun or heat may cause distortion or other
damage to non-metallic parts.
• Properly ground to conform with all gov-
erning codes and ordinances.
• Use only lead-free solder and flux for all
sweat-solder connections as required by
state and federal codes.
• Maximum allowable inlet water pressure is
125 psi. If daytime pressure is over 80
psi night time pressure may exceed the
maximum. Use a pressure reducing valve
to reduce the flow if necessary.
• Softener resins may degrade in the pres-
ence of chlorine above 2 ppm. If you
have chlorine in excess of this amount
you may experience reduced life of the
resin. In these conditions you may wish
to consider purchasing a whole house car-
bon filter softener system with a chlorine
reducing media.
• WARNING: Discard all unused parts and
packaging material after installation. Small
parts remaining after the installation could
be a choke hazard.

4
Specifications
Before Starting Installation
Tools, Pipe, and Fittings, Other Materials
• Pliers
• Screwdriver
• Teflon tape
• Razor knife
• Two adjustable wrenches
• Additional tools may be required if modifi-
cation to home plumbing is required.
• Plastic inlet and outlet fittings are included
with the softener. To maintain full valve
flow 3/4” or 1” pipes to and from the sof-
tener fittings are recommended. You
should maintain the same or larger pipe
size as the water supply pipe up to the
softener inlet and outlet.
• Use copper brass or PEX pipe and fittings.
• Some codes may also allow PVC plastic
pipe.
• ALWAYS install the included bypass valve
or 3 shut-off valves. Bypass valves let you
turn off water to the softener for repairs if
needed but still have water in the house
pipes.
• 5/8” OD drain line is needed for the valve
drain. A 10’ length of hose is included.
with some models.
• A length of 5/8” OD drain line tubing is
needed for the brine tank over flow fitting
(optional).
• Nugget or pellet water softener salt is
needed to fill the cabinet or brine tank.
• Continuous operation at flow rates greater than the service flow rate may affect capacity and efficiency performance.
• The manufacturer reserves the right to make product improvements which may deviate from the specifications and
descriptions stated herein without obligation to change previously manufactured products or to note the change.
Factory Settings - High Capacity
Salt Use - Per Regeneration 18.0 lbs 24.0 lbs 36.0 lbs
Water Use - Regeneration 74.4 gal 101.4 gal 166 gal
Resin Quantity - Cubic Feet
1.5 ft
3
2.0 ft
3
3.0 ft
3
Tank Size 10x54 12x52 14x65
Tank Jacket / Me ia Loa e Yes No No
Brine Tank / Cabinet Size (Inches)
20.3 x 37.4 20.3 x 37.4 23.0 x 40.5
Salt Storage Capacity 350 lbs 350 lbs 420 lbs
Recommen e Service Flow Rate 3.0 gpm 3.0 gpm 6.0 gpm
Flow Rate @ 15 psi Pressure Drop 11.2 gpm 12.2 gpm 12.6 gpm
Flow Rate @ 25 psi Pressure Drop 15.1 gpm 16.2 gpm 16.6 gpm
Back Wash Flow Rate 2.4 gpm 3.5 gpm 5.0 gpm
Shipping Weight 158 lbs 161 lbs 247 lbs
Regeneration Type
Maximum Har ness
Maximum Tannins
Plumbing Connections
Resin Type
Electrical Requirements
Water Temperature
Water Pressure
Min. 20 - Max. 125 psi
1.0 ppm
Specifications
20 Grains Per Gallon
3/4" (Optional 1")
Canature Cation / Anion Exchange Resin
Input 120V 60 Hz - Output 12V 650mA
Min 39 - Max. 100 egrees Fahrenheit
Co-Current / Down Flow
8 TLC-1 0 8 TLC-200 8 TLC-300
89TLC-150 89TLC-200 89TLC-300

5
• Place the softener as close as possible to
the pressure tank (well system) or water
meter (city water).
• Place the softener as close as possible to a
floor drain or other acceptable drain point
(laundry tub sump standpipe etc.).
• Connect the softener to the main water
supply pipe BEFORE the water heater. DO
NOT RUN HOT WATER THROUGH THE
SOFTENER. Temperature of water pass-
ing through the softener must be less than
100 deg. F.
• Keep outside faucets on hard water to
save soft water and salt.
• Do not install the softener in a place where
it could freeze. Damage caused by
freezing is not covered by the war-
ranty.
• Put the softener in a place water damage
is least likely to occur if a leak develops.
The manufacturer will not repair or pay for
water damage.
• A 120 volt electric outlet to plug the in-
cluded transformer into is needed within 6
feet of the softener. The transformer has
an attached 6 foot power cable. Be sure
the electric outlet and transformer
are in an inside location, to protect
from wet weather.
• If installing in an outside location you
must take the steps necessary to assure
the softener installation plumbing wiring
etc. are as well protected from the ele-
ments contamination vandalism etc. as
when installed indoors.
• Keep the softener out of direct
sunlight. The sun’s heat may soften and
distort plastic parts.
Where To Install The Softener

6
1. If your hot water tank is electric turn off the power to it to avoid damage to the element
in the tank.
2. If you have a private well turn the power off to the pump and then shut off the main wa-
ter shut off valve. If you have municipal water simply shut off the main valve. Go to the
faucet (preferably on the lowest floor of the house) turn on the cold water until all pres-
sure is relieved and the flow of water stops.
3. Locate the softener tank and brine tank close to a drain where the system will be in-
stalled. The surface should be clean and level.
4. Connect the inlet and outlet of the softener using appropriate fittings. Perform all plumb-
ing according to local plumbing codes.
• Use a ½” minimum pipe or tubing size for the drain line
• ON COPPER PLUMBING SYSTEMS BE SURE TO INSTALL A GROUNDING
WIRE BETWEEN THE INLET AND OUTLET PIPING TO MAINTAIN GROUND-
ING.
Any solder joints near the valve must be done before connecting any piping to the valve.
Always leave at least 6" (152 mm) between the valve and joints when soldering pipes that
are connected to the valve. Failure to do this could cause damage to the valve.
5. Connect the drain hose (10 ft included) to the valve and secure it with a hose clamp (also
included). Run the drain hose to the nearest laundry tub or drain pipe. This can be ran
up overhead or down along the floor. If running the drain line more than 20 ft overhead
it is recommended to increase the hose size to 3/4”. NEVER MAKE A DIRECT CONNEC-
TION INTO A WASTE DRAIN. A PHYSICAL AIR GAP OF AT LEAST 1.5” SHOULD BE USED
TO AVOID BACTERIA AND WASTEWATER TRAVELLING BACK THROUGH THE DRAIN
LINE INTO THE SOFTENER.
6. Using the Allen Key (included) place the unit in the bypass position. Slowly turn on the
main water supply. At the nearest cold treated water tap nearby remove the faucet
screen open the faucet and let water run a few minutes or until the system is free of any
air or foreign material resulting from the plumbing work.
7. Make sure there are no leaks in the plumbing system before proceeding. Close the water
tap when water runs clean.
8. Open the brine tank / cabinet salt lid and add water until there is approximately 3" (75
mm) of water in the tank. Do not add salt to the brine tank at this time.
9. Proceed to start up instructions.
Note: The unit is not ready for service until you complete the start-up instruc-
tions.
Installation Instructions

7
Installation

8
Note: As the picture shows, connect the inlet and outlet according to the arrow direction
which seeing from the top view, where you can see the mark of “Up flow” or “Down
flow” on the standard inlet and outlet connector assembly
The installation of 1“ integrated bypass valve：
：：
：
If you use the 1” integrate bypass instea of the three manual valve, the installation
metho is showe as the picture below.
1 Use the clips to install the 1” bypass valve between the stan ar inlet an outlet con-
nector assembly an the inlet an outlet connector, make sure the O-ring is coate
with grease.
2. Connection metho of inlet an outlet connector：same as the above, make sure to
connect accor ing to the irection of arrow seeing from the top view；
3. It is also recommen e to install the inlet an outlet pressure gauge an the inlet Y-type
filter；
4. When the two knobs on the bypass valve is parallel, the inlet an outlet are open, this
state of operation is “Service”；
5. Rotate each of the two knobs in clockwise an anticlockwise respectively, when the
knobs on the bypass is in one line, the inlet an outlet are both close , this state of op-
eration is “By-pass”.
6. The two small quick connector at the two si es are the sample connection for inlet an
outlet, choose the right elbow connector for taking water samples.

9
Softener commissioning
1. This water softening system must be properly installe （check the inlet an outlet, brine
line, rain line , power supply）an locate in accor ance with the installation instruc-
tions before commissioning an putting into operation.
2. The control panel using four touching keys, on’t operate the keys with thick gloves.
3. Open the bypass, rinse the inlet an outlet pipe with tap water. Change the control valve
to the “Manual Regeneration” interface, initiate the control valve to the backwash proc-
ess.
4. Then close the bypass valve, slowly open the inlet valve, the raw water filling the tank
an empty the air of the system, open the valve more until the backwash water is clean
5. Press any key to a vance the control valve to the brine position, check an make sure the
vacuum is present at the mouth of brine, an the flow rate of brine raw meet the re-
quirement.
6. Procee to a vance to the RINSE position, allow the water to run until it is clear. Procee
to a vance to the REFILL position, check that the brine valve is filling water into the brine
tank, allow the valve to refill to the correct amount of water. Then a vance to the SER-
VICE position, open the outlet on the bypass.
7. Put the salt for regeneration into the brine tank.

10
Programming Levels
There are 3 levels to the valve program. Master options and Factory options are typically adjusted at the fac-
tory. These options link the PCB function with the type of control valve and should not be tampered with.
Advanced options are used to configure the unit when the valve is assembled to the tank so that it can func-
tion as the proper size and intended system operation. Settings are the final options chosen when the unit is
installed to a specific location.
Button Configuration
Key Pad Configuration
MENU This function is to enter the basic set up information require at the time of installation.
SET This function is to accept the values if change an a vance to the next page in the menu.
+ / - These buttons are use to increase or ecrease the value of the settings while in the pro-
gramming mo e.
ain Display Options
The main display page shows the Flow Rate Date Time Of Day Remaining Volume and Total Volume. The
display will alternate between the main page and the dealer information page.
PROGRAM LEVEL USER ACCESS
MAIN MENU (II) These settings are programme when the unit is installe . The settings shoul only be a juste by a quali-
fie person.
ADVANCED MENU (II)
These settings are programme by the factory an shoul be a juste when the valve is assemble into a
unit or system. It contains important settings so the valve will operate properly for the type of system it is
inten e for. The settings shoul only be change by qualifie person.
HISTORY MENU (IV) This menu contains key iagnostics for trouble shooting the system.
USER SETTINGS(I) These settings are programme when the unit is installe . The settings shoul only be a juste by a quali-
fie person.
FACTORY MENU (V) These settings are programme by the factory. The settings are important for the operation of the valve
that shoul only be change by a qualifie person.
Flow Rate: 24.5 GPM
18-Apr-2015 10:35AM
Remain: 1,280 GAL
Capacity: 1,500 GAL
+
-
MENU
SET

11
User Settings (Level I)
Press MENU key.
Press + or - to change menu option. Press SET to enter.
Press + or - to change value. Press SET to accept.
Filter Mode
Press SETTINGS.
Press UP or DOWN to change value.
Press SELECT to accept change and advance to next page.
CAUTION:
The values in this page are for illus-
tration purpose and can be changed
by the factory without notice.
Please contact Customer Service to
confirm proper settings.
DATE AND TIME
Time of day is for normal operation of system and the
scheduling of the regeneration time. The date is used
in a diagnostic function to track the last time the sys-
tem regenerated.
HARDNESS
This value is the maximum compensated water hard-
ness in grains per gallon of the raw water supply. It is
used to calculate the system capacity. If Ferrous Iron
is present add 4 gpg for every 1 ppm of Ferrous Iron.
MANUAL REGENERATION
To start an immediate regeneration select the Manual
Regen option.
This setting determines the time of day to perform a
scheduled regeneration.
DEALER INFORMATION
This is optional. Dealer information can be added.

12
Manual Regeneration
Press “■” key to initiate a manual regeneration, the regeneration steps will be ifferent
accor ing to ifferent valve type：
• The regeneration steps of DOWN FLOW valve：backwash、brine +slow rinse、fast
rinse、service +refill;
• The regeneration steps of UP FLOW valve：brine +slow rinse、backwash、fast rinse、
service +refill;
Set the Down Flow valve as an example, when the valve get into backwash，
the screen will isplay:
Press any key will stop backwash, an the valve will a vance to the next regenera-
tion process, Brine, the screen will isplay:

13
Press any key will stop brine +slow rinse, an the valve will a vance to the next regeneration
process, Fast Rinse, the screen will isplay:
Press any key will stop fast rinse, an the valve will a vance to the next regeneration process,
Refill, the screen will isplay:
Press any key will stop service + refill, an the valve will a vance to the next regeneration
process: service
2.3.6 Manual Regeneration：screen will display

14
Controller assembly parts list:
No. Part description Qty
1 Controller front cover assembly 1
2 89 PCB 1
3 PCB absorb shock foam 1
4 PCB fix screws 4
5 85HE mounting plate 1
6 Screws 8
7 85 drive gear 1
8 Connect screw 1
9 85HE main gear 1
10 Brine gear screw 1
11 Locating wheel assembly：
three options
Down flow wheel
Up flow wheel
Filter wheel
1
12 85HE brine gear 1
13 Micro switch screws 2
14 Micro switch 2
15 Valve body connect screws 2
16 Controller screws 4
17 Controller back cover assembly 1
14
15
16
7
5
3
18
6
89
10
11 12
13
4
1
2
17
18 Motor 12VAC 3W 1
19 Wire（not displayed） Some

15
Parts list of Standard connection assembly ：
No. Part description
Qty
No. Part description Qty
1
Big O-ring of Adaptor
coupling
2 6 89 secure clip 2
2
Adaptor coupling of 89
control valve
2 7 89 valve connector 1
3
Small O-ring of adaptor
coupling
2 8 Connector O-ring 2
91 0
6
3
2
1
4
5
7
8

16
Parts list of control valve body ：
No. Part description Qty
1 89 valve body 1
2 95 secure clip 1
3 DLFC assembly：optional
1S、2S、3S、4S、
1#、3#、4#、5#、6#
1
4 Drain elbow O-ring 1
5 Drain elbow： 1/2”、
3/4”
1
6 Brine valve injector stem
assembly
1
7 Spacer and seal assembly 1
8 Three options of piston
Down flow piston
Up flow piston
Filter piston
1
5431
2
12
14
13
11
9
7
10
8
6
15
16 17 18
19
26
20
21
23
22
25
24 27

17
8 Three options of piston
Down flow piston
Up flow piston
Filter piston
1
9 Piston retainer 1
10 End plug 1
11 Piston pin 1
12 Piston rod 1
13 End plug retainer 1
14 End plug retainer screws 3
15 Brine line adaptor assem-
bly：optional BLFC：
0.7gpm
BLFC：0.95gpm
1
16 Injector assembly：
optional
grey、purple、red、
white、blue、yellow
1
17 Injector cover O-ring 1
18 Injector cover 1
19 Injector cover screws 2
20 Tank mouth O-ring 1
21 Adapter O-ring 1
22 Center pipe adapter 1
23 Center pipe O-ring 1
24 Valve bottom connector 1
25 Bottom connector screws 2
26 Brass nuts 1
27 Brine line elbow assembly 1

18
Care of Your System
To retain the attractive appearance of your new water softener clean occasionally with mild
soap solution. Do not use abrasive cleaners ammonia or solvents. Never subject your
softener to freezing or to temperatures above 100°F.
Resin Cleaner
An approved resin cleaner must be used on a regular basis if your water supply contains
iron. The amount of resin cleaner and frequency of use is determined by the quantity of
iron in your water (consult your local representative or follow the directions on the resin
cleaner package).
Sanitizing Procedure
Care is taken at the factory to keep your water softener clean and sanitary. Materials used
to make the softener will not infect or contaminate your water supply and will not cause
bacteria to form or grow. However during shipping storage installing and operating
bacteria could get into the softener. For this reason sanitizing as follows is suggested when
installing.
Sani-System Liquid Sanitizer Concentrate
Item# 80030021—Softener Sanitizer 0.25 fl.oz (24 Pack)
1. Be sure to complete all installation steps including programming.
2. For effective and complete sanitization Sani-System Liquid Sanitizer Concentrate is
recommended. Pour one 0.25 fl. Oz. package into the brine well located in the cabinet or
brine tank. (Alternative use 3/4 oz of common 5.25% household bleach)
3. Start an immediate regeneration. (See page 10)
4. The Softener Sanitizer Solution is drawn into and through the water softener to sanitize
it. This sanitizing regeneration is over in about two hours. Then soft water is available
for your use.
NOTE: Sanitizing is recommended by the Water Quality Association for disinfecting. On
some water supplies they suggest periodic sanitizing.

19
Warranty
Canature Watergroup guarantees that your new water conditioner is built of quality ma-
terial and workmanship. When properly installed and maintained it will give years of trou-
ble free service.
Five Year Limited Warranty
Canature WaterGroup will replace the salt tank or cabinet tank the fibreglass mineral tank
the ion exchange resin and valve parts provided the failure is due to a defect in material or
workmanship and not the result of damage from any of the conditions described in the gen-
eral conditions of this warranty.
General Conditions
Damage to any part of this water conditioner as a result of misuse misapplication neglect
alteration accident installation or operation contrary to our printed instructions damage to
ion exchange resin and seals caused by chlorine / chloramines in the water supply or dam-
age caused by any force of nature is not covered in this warranty. We will repair or replace
defective parts if our warranty department determines it to be defective under the terms of
this warranty. Canature WaterGroup assumes no responsibility for consequential damage
labour or expense incurred as a result of a defect or failure.

20