Canature WaterGroup Hydrotech 485HE User manual

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Owner’s Manual
85HE
Water Softener Manual
(For models after June 2022)
1. This manual contains important safety and operating instructions. Read all instructions and follow
them when using this product. Failure to consider this information and follow these instructions,
including those concerning maintenance, may result in property damage, injury and or death.
Page 27 of this manual contains important maintenance procedures for the continued proper
operation of your unit. These MUST be performed regularly for your warranty to remain valid.
2. We recommend installation only be completed by a competent installer or plumbing professional to insure this
product is installed in accordance with local plumbing codes.
3. Read this manual in full and follow all instructions carefully before operation.
4. Avoid pinched O-rings during installation by applying NSF certied lubricant to all seals (provided with install kit).
5. This system is not intended for treating water that is microbiologically unsafe or of unknown quality without
adequate disinfection before or after the system.
6. Discard small parts remaining after the installation.
7. Failure to install the system correctly voids the warranty.
8. Handle all components of the system with care. Do not drop, drag or turn components upside down.
9. Save these instructions and keep track of your product’s serial number.
NOTICE: THIS MANUAL CONTAINS A LIMITED WARRANTY. BY INSTALLING AND OR USING THIS PRODUCT, YOU WAIVE
CERTAIN LEGAL RIGHTS INCLUDING THE RIGHT TO SUE OR CLAIM COMPENSATION IN THE EVENT OF PROPERTY
DAMAGE, INJURY, AND OR DEATH.
Canature WaterGroup Canada Inc.
855 Park St., Unit 1
Regina, SK, S4N 6M1
Toll Free: [phone]
Canature WaterGroup U.S.A. Inc.
6353 Commerce Drive
Whitestown, IN, 4607
Toll Free: [phone]

Table of Contents

Table of Contents
SAFETY 4
FIND AND RECORD VALVE TYPE & SERIAL NUMBERS
5
RECORDS & CONTACTS
5
KNOW THIS BEFORE STARTING YOUR INSTALLATION
6
HOW YOUR WATER SOFTENER WORKS 7
FEATURES & TERMINOLOGY
7
FLOW RATE INFORMATION
8
FEED WATER PARAMETERS
8
UNPACKING/INSPECTION
9
BEFORE INSTALLATION
10
PREPARATIONS
11
PLANNING YOUR INSTALLATION
14
INSTALLATION STEPS
16
UNDERSTAND THE SCREEN & KEYPAD CONFIGURATION 18
START-UP INSTRUCTIONS 19
PLUMBING SYSTEM CLEAN UP 26
SANITIZATION PROCEDURE 27
SYSTEM MAINTENANCE 27
SERVICING YOUR CONTROL VALVE 30
TROUBLESHOOTING GUIDE 34
COMMON SPARE PARTS 35
WARRANTY 36

4
SAFETY
Throughout this manual, certain conventions are used, including;

HAZARD SYMBOLS
For your own safety, please pay strict attention! Examples include: temperature, electrical, and water
pressure, etc.
HAZARD SIGNALS
DANGER Indicates a hazardous situation that, if not avoided will result in death or serious injury,
and/or property loss or damage.
WARNING Indicates a hazardous situation that, if not avoided may result in death or serious injury,
and/or property loss or damage.
CAUTION Indicates a hazardous situation that, if not avoided, could result in a minor or moderate injury, and/or
property loss or damage
NOTICE Indicates important information, that if not followed may result in damage to equipment, or property
loss.
WARRANTY EXCLUSIONS
Identify specic instructions that, if not followed, will void the warranty. The warranty provided gives
you specic legal rights and otherwise limits your legal rights to the extent permitted by law. By
installing and/or using this product, you are accepting these limits on your legal rights.
NOTES
NOTE Help you take full advantage of the system and are used to emphasize installation, operation, or
maintenance information that is important but does not present a hazard.
MANDATORY SIGNS
Used to depict a specic behavior that MUST be followed to avoid the present hazard (problem).
COPYRIGHT © 2022
Canature WaterGroup™
All rights reserved.
Canature WaterGroup U.S.A. Inc. / Canature WaterGroup Canada Inc. (“Canature”) has disclosed all known risks associated with the
product within this manual but cannot disclose risks that are beyond its knowledge.
Original instructions. All information, illustrations, and specifications in this manual are based on the latest information available
at the time of the publication.
The right is reserved to make changes at any time without notice.

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Control Valve Serial # System Serial #
Model #
Item #
There are two labels located on your Unit: 1) Control valve label and 2) System number label. Find and record your product model number, serial
number, and valve serial number in the Records & Contacts section as they will be important if you need to troubleshoot.
NOTE
For cabinet models, the model number and the system
serial number are located under the salt lid.
FIND AND RECORD VALVE TYPE & SERIAL NUMBERS
RECORDS & CONTACTS
YOUR DEALER:
Name:
Address:
Phone:
Other:
YOUR SYSTEM:
Model number:
Serial number:
Valve Serial number:
Date installed:
Installed by:
NOTES:
Please have the information below lled out and available when calling in for parts or warranty:
NOTE
Do NOT remove or destroy the serial number. It MUST
be referenced on request for warranty
repair or replacement.