Canon ImageRunner 2030i User manual

Read this guide first.
Please read this guide before operating this product.
After you finish reading this guide, store it in a safe place for future reference. ENG
Reference Guide
Reference Guide
Cover01.fm Page 1 Thursday, April 19, 2007 1:15 PM

imageRUNNER
2030i/2025i/2022i/2018i
Reference Guide
0
Ot¯

The manuals for this machine are divided as follows. Please refer to them for detailed information.
The manuals supplied with optional equipment are included in the list below. Depending on the system
configuration and product purchased, some manuals may not be needed.
Manuals for the Machine
Guides with this symbol are printed manuals. Guides with this symbol are PDF manuals included on the
accompanying CD-ROM. (See footnote.)
CD-ROM
•Quick Reference for Basic Operations Easy Operation Guide
•Basic Operations
•Troubleshooting Reference Guide
(This Document)
CD-ROM
•Copying Instructions Copying Guide
CD-ROM
•Sending and Fax Instructions Sending and Facsimile
Guide
CD-ROM
•Setting Up the Network Connection and
Installing the CD-ROM Software Network Quick Start Guide
•Remote User Interface Instructions Remote UI Guide
CD-ROM
•Network Connectivity and Setup Instructions Network Guide
CD-ROM
•Color Network ScanGear Installation and
Instructions Color Network ScanGear
User’s Guide
CD-ROM
•PCL/UFRII LT Printer Instructions PCL/UFR II Printer Guide
CD-ROM
•Bar Code Printing Instructions Bar Code Printing Guide
CD-ROM
•PCL Printer Driver Installation and
Instructions PCL Driver Guide
CD-ROM
•UFRII LT Printer Driver Installation and
Instructions UFR II Driver Guide
CD-ROM
•Fax Driver Installation and Instructions Fax Driver Guide
CD-ROM
•To view the manual in PDF format, Adobe Reader/Acrobat Reader/Acrobat is required. If Adobe Reader/Acrobat Reader/Acrobat is not installed on
your system, please download it from the Adobe Systems Incorporated website (http://www.adobe.com).
•The machine illustration on the cover may differ slightly from your machine.

Chapter 1 Before You Start Using This Machine
Chapter 2 Basic Operations
Chapter 3 Optional Equipment
Chapter 4 Customizing Settings
Chapter 5 Checking Job and Device Status
Chapter 6 System Manager Settings
Chapter 7 Routine Maintenance
Chapter 8 Troubleshooting
Chapter 9 Appendix
Includes report samples, the specifications of the main unit and optional equipment,
the Relationship between Original Orientation and Preprinted Paper Output Chart,
and index.
How This Manual Is Organized
Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our
products, if you need an exact specification, please contact Canon.

iv
Contents
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
How to Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Symbols Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Keys Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Displays Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Illustrations Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Operations and Terms Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . .xiii
Legal Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
FCC (Federal Communications Commission) . . . . . . . . . . . . . . . . . . . . . . . . . xv
Laser Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi
International Energy Star Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xvii
IPv6 Ready Logo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xvii
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xvii
Copyright . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii
Disclaimers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii
Legal Limitations on the Usage of Your Product and the Use of Images . . . . xix
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xx
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xx
Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxi
Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxii
Maintenance and Inspections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxiv
Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxvi
Other Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxvi
Chapter 1 Before You Start Using This Machine
Installation Location and Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2
Installation Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2
Avoid Installing the Machine in the Following Locations . . . . . . . . . . . . . .1-2
Select a Safe Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Provide Adequate Installation Space . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
Moving the Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7
Handling Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8

v
Parts and Their Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-11
External View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Feeder Parts and Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-13
Internal View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-14
Control Panel Parts and Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15
Main Power and Control Panel Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-16
How to Turn ON the Main Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16
Control Panel Power Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-21
System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-22
Obtaining and Registering a License Key . . . . . . . . . . . . . . . . . . . . . . . . . . .1-23
Obtaining a License Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-23
Registering a License Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-24
Chapter 2 Basic Operations
What This Machine Can Do . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
Overview of the imageRUNNER 2030i/2025i/2022i/2018i . . . . . . . . . . . . . . . .2-5
Switching the Functions Indicated on the Touch Panel Display . . . . . . . . . . .2-5
User Management and Restriction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Specifying Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Using the Sleep Mode to Conserve Power . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Checking and Canceling Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Other Useful Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
Using the Touch Panel Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-13
Frequently Used Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13
Touch Panel Key Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Adjusting the Brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16
Entering Characters from the Touch Panel Display . . . . . . . . . . . . . . . . . . .2-17
Alphanumeric Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-17
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-19
Values in Inches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-21
Entering the Department ID and Password . . . . . . . . . . . . . . . . . . . . . . . . . .2-22
Entering a User ID and Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-25
Making Prints Using the Stack Bypass . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-29
Multifunctional Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-42
Available Paper Stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-44

vi
Chapter 3 Optional Equipment
System Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2
Optional Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2
Sample System Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4
System Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4
Available Combination of Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5
Cassette Feeding Module-P1/Q1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6
Parts and Their Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6
Optional Accessory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-7
Finisher-U2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-8
Parts and Their Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-8
Finishing Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-9
Inner 2 Way Tray-E2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-12
Parts and Their Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-13
Card Reader-E1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-14
Procedure before Using the Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-15
Procedure after Using the Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-16
Department ID Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-17
Changing the Password and Page Limit . . . . . . . . . . . . . . . . . . . . . . . . .3-17
Checking the Page Counts on a Control Card . . . . . . . . . . . . . . . . . . . .3-25
Checking and Printing Counter Information . . . . . . . . . . . . . . . . . . . . . .3-26
Clearing Page Totals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-31
Accepting Print and Scan Jobs with Unknown IDs . . . . . . . . . . . . . . . . .3-34
Chapter 4 Customizing Settings
What Are Additional Functions? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3
Accessing the Additional Functions Screen . . . . . . . . . . . . . . . . . . . . . . . . . .4-3
Additional Functions Settings Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-5
Specifying Common Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-17
Initial Function at Power ON . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-17
Default Display after Auto Clear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-20
Tone Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-22
Setting the Toner Save Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-25
Adjusting the Print Density . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-26
Inch Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-28
Auto Paper Selection/Auto Drawer Switching . . . . . . . . . . . . . . . . . . . . . . . .4-30
Identifying the Type of Paper in a Paper Source . . . . . . . . . . . . . . . . . . . . . .4-33
Energy Consumption in the Sleep Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-37

vii
Output Tray Designation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-39
Standard Paper for the Stack Bypass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-42
Setting the Speed or Print Side Priority . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-49
Changing the Language Shown on the Touch Panel Display . . . . . . . . . . . . 4-51
Reversing the Contrast of the Touch Panel Display . . . . . . . . . . . . . . . . . . . 4-52
Displaying a Feeder Error Message Prompt . . . . . . . . . . . . . . . . . . . . . . . . . 4-54
Data Compression Ratio for Remote Scans . . . . . . . . . . . . . . . . . . . . . . . . . 4-56
Setting the Gamma Value for Remote Scans . . . . . . . . . . . . . . . . . . . . . . . . 4-58
Returning the Common Settings to Their Defaults . . . . . . . . . . . . . . . . . . . .4-59
Timer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-62
Current Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-62
Auto Sleep Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-67
Auto Clear Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-68
Adjusting the Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-70
Improving Print Quality and Density (Special Mode M) . . . . . . . . . . . . . . . . 4-70
Preventing Paper Curls or Jams Due to High-humidity Environment
(Special Mode N) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-72
Preventing Paper Jams when Printing on the Back Side of Printed Paper
(Special Mode O) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-74
Preventing Paper Curls Due to Paper Type
(Special Mode P) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-76
Setting the Bond Special Fixing Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-78
Setting the Speed Priority for Printing the Next Job
(Special Mode S) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-79
Adjusting Output Speed in the Rotate Collate Mode . . . . . . . . . . . . . . . . . . 4-81
Feeder Smudge Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-83
Chapter 5 Checking Job and Device Status
Checking the Counter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2
Checking Job Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-3
Copy/Print Job Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-9
Chapter 6 System Manager Settings
Specifying the System Manager Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2
Department ID Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-6
Registering the Department ID, Password, and Page Limit . . . . . . . . . . . . . . 6-7
Changing the Password and Page Limit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14
Erasing the Department ID and Password . . . . . . . . . . . . . . . . . . . . . . . . . . 6-18
Checking and Printing Counter Information . . . . . . . . . . . . . . . . . . . . . . . . . 6-20

viii
Clearing Page Totals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-25
Accepting Print and Scan Jobs with Unknown IDs . . . . . . . . . . . . . . . . . . . .6-28
Device Information Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-30
User ID Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-32
Remote UI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-34
Restricting the Send Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-36
Setting a Password for the Address Book . . . . . . . . . . . . . . . . . . . . . . . . . .6-36
Restricting the New Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-38
Restricting PC Faxing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-40
Restricting Recall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-42
Confirming Entered Fax Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-44
Restricting Broadcasting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-46
Checking the Job Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-49
Restricting the USB Interface Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-51
Displaying the Current Department ID/User Name . . . . . . . . . . . . . . . . . . . .6-53
Printing/Storing Received Documents When Document
Forwarding Fails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-55
Auto Online/Offline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-58
Auto Online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-58
Auto Offline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-60
Detecting and Installing Drivers that Support Functions Specified on
the Machine into Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-63
Chapter 7 Routine Maintenance
Paper Drawers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-2
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-2
Adjusting a Paper Drawer to Hold a Different Paper Size . . . . . . . . . . . . . . . .7-8
Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-13
Replacing the Stamp Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-13
Replacing the Staple Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-15
Replacing the Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-19
Routine Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-25
Platen Glass and Underside of the Feeder . . . . . . . . . . . . . . . . . . . . . . . . . .7-26
Manual Feeder Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-27
Offset Roller Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-32
Transfer Roller Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-33
Drum Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-35
Fixing Unit Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-37
Automatic Feeder Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-43

ix
Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-45
Chapter 8 Troubleshooting
Reducing the Frequency of Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-3
Screens Indicating the Locations of Paper Jams . . . . . . . . . . . . . . . . . . . . . . 8-3
Fixing Unit (Inside the Main Unit) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-8
Duplex Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-12
Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-15
Stack Bypass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-19
Paper Drawer 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-20
Paper Drawers 2, 3, and 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-25
Finisher-U2 (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-29
Inner 2 Way Tray-E2 (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-33
Clearing Staple Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-37
Finisher-U2 (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-37
List of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-41
Self-Diagnostic Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-41
List of Error Codes without Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-43
If Memory Becomes Full during Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . .8-46
Service Call Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-47
Contacting Your Local Authorized Canon Dealer . . . . . . . . . . . . . . . . . . . . . 8-47
Chapter 9 Appendix
Report Samples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-2
Department Information ID List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-3
Main Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-6
Cassette Feeding Module-P1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-7
Cassette Feeding Module-Q1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-7
Finisher-U2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-8
Duplex Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-9
Inner 2 Way Tray-E2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-9
Card Reader-E1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-10
Relationship between Original Orientation and
Preprinted Paper Output Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-11
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-14

x
Thank you for purchasing the Canon imageRUNNER 2030i/2025i/2022i/2018i. Please read
this manual thoroughly before operating the machine to familiarize yourself with its
capabilities, and to make the most of its many functions. After reading this manual, store it in
a safe place for future reference.
Symbols Used in This Manual
The following symbols are used in this manual to explain procedures, restrictions,
handling precautions, and instructions that should be observed for safety.
WARNING
.
Indicates a warning concerning operations that may lead to death or
injury to persons if not performed correctly. To use the machine safely,
always pay attention to these warnings.
CAUTION
.
Indicates a caution concerning operations that may lead to injury to
persons, or damage to property if not performed correctly. To use the
machine safely, always pay attention to these cautions.
IMPORTANT
.
Indicates operational requirements and restrictions. Be sure to read
these items carefully to operate the machine correctly, and avoid
damage to the machine.
NOTE
.
Indicates a clarification of an operation, or contains additional
explanations for a procedure. Reading these notes is highly
recommended.
Preface
How to Use This Manual

xi
Keys Used in This Manual
The following symbols and key names are a few examples of how keys to be
pressed are expressed in this manual:
Displays Used in This Manual
Screen shots of the touch panel display used in this manual are those taken when
the following optional equipment is attached to the imageRUNNER 2030i: the
Finisher-U2, Additional Finisher Tray-C1, Cassette Feeding Module-Q1, and Super
G3 FAX Board.
Note that functions that cannot be used depending on the model or options, are not
displayed on the touch panel display.
The keys which you should press are marked with a , as shown below.
When multiple keys can be pressed on the touch panel display, all keys are marked.
Select the keys which suit your needs.
•Touch Panel Display Keys: [Key Name]
Examples: [Cancel]
[Done]
•Control Panel Keys: Key icon (Key Name)
Examples: (Start)
(Stop)
Press this key for operation.
Place your originals ➞press [Special Features].

xii
Illustrations Used in This Manual
Illustrations used in this manual are those displayed when the imageRUNNER
2030i has the following optional equipment attached to it: the Finisher-U2,
Additional Finisher Tray-C1, and Cassette Feeding Module-Q1.

xiii
This machine makes effective use of memory to perform print operations efficiently.
For example, as soon as the machine has scanned the original that you want to
copy, it can immediately scan the next person’s original. You can also print from this
machine, using a function other than the Copy function. In this machine, these
operations take place in a complex way, so that not only copies, but also various
kinds of prints may sometimes have to wait their turn before they can be printed.
To avoid confusion when reading this manual, the terms “scanning,” “printing,” and
“copying,” used throughout this manual are defined below. When making a copy,
the process of scanning originals and printing copies may be described as separate
functions.
Operations and Terms Used in This Manual
Scanning an original for copying or
sending.
Scanning

xiv
Outputting documents such as a copy,
fax, or outputting data sent from
a personal computer to the machine.
Printing data scanned from an
original, followed by finishing
options, such as stapling.
Printing
Copying

xv
FCC (Federal Communications Commission)
imageRUNNER 2030i/2025i/2022i/2018i: Model F189800
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate, radio frequency
energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment OFF and ON, the user is encouraged to try to correct the
interference by one or more of the following measures:
Use of shielded cables are required to comply with Class B limits in Subpart B of
Part 15 of the FCC Rules.
Do not make any changes or modifications to the equipment unless otherwise
specified in this manual. If you make such changes or modifications, you could be
required to stop operation of the equipment.
Legal Notices
(1) This device may not cause harmful interference,
and
(2) this device must accept any interference received, including interference that
may cause undesired operation.
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment to an outlet on a circuit different from that to which the
receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.

xvi
If your equipment malfunctions, please contact your local authorized Canon dealer
from whom you purchased the equipment (if under warranty), or with whom you
have a servicing contact. If you are not sure who to contact, and have both
purchased and are using the equipment in the U.S.A., please refer to the
“SUPPORT” page on Canon U.S.A.’s Web site (http://www.usa.canon.com).
Canon U.S.A. Inc.
One Canon Plaza, Lake Success, NY 11042, U.S.A.
TEL No. [phone]
Laser Safety
This product complies with 21 CFR
1 Subchapter J as a Class
I laser product under the U.S. Department of Health and
Human Services (DHHS) Radiation Performance Standard according to the
Radiation Control for Health and Safety Act of 1968. Also, this product is certified
as a Class
I laser product under IEC60825-1:1993+A1:1997+A2:2001,
EN60825-1:1994+A1:2002+A2:2001. This means that the product does not
produce hazardous laser radiation.
Since radiation emitted inside the product is completely confined within protective
housings and external covers, the laser beam cannot escape from the machine
during any phase of user operation. Do not remove protective housings or external
covers, except as directed by the equipment’s Reference Guide.
The labels shown below are attached to the laser scanner unit inside the machine
and next to the toner cartridge, behind the front cover.
CAUTION
Use of controls, adjustments, or performance of procedures other than those
specified in this manual may result in hazardous radiation exposure.

xvii
International Energy Star Program
IPv6 Ready Logo
Trademarks
Canon, the Canon logo, imageRUNNER, and NetSpot are registered trademarks of
Canon Inc. in the United States and may also be trademarks or registered
trademarks in other countries.
Adobe and Adobe Acrobat are trademarks of Adobe Systems Incorporated.
Ethernet is a trademark of Xerox Corporation.
Microsoft and Windows are registered trademarks of Microsoft Corporation in the
United States and are trademarks or registered trademarks of Microsoft
Corporation in other countries.
Other product and company names herein are, or may be, the trademarks of their
respective owners.
As an Partner, Canon U.S.A., Inc. has determined
that this product meets the Program for energy
efficiency.
The International Office Equipment Program is an
international program that promotes energy saving through the use
of computers and other office equipment.
The program backs the development and dissemination of
products with functions that effectively reduce energy consumption.
It is an open system in which business proprietors can participate
voluntarily.
The targeted products are office equipment, such as computers,
displays, printers, facsimiles, and copiers. The standards and logos
are uniform among participating nations.
This machine has acquired IPv6 Ready Logo Phase-1, as
established by the IPv6 Forum.
ENERGY STA R
ENERGY STA R
ENERGY STA R

xviii
Copyright
Copyright 2007 by Canon Inc. All rights reserved.
No part of this publication may be reproduced or transmitted in any form or by any
means, electronic or mechanical, including photocopying and recording, or by any
information storage or retrieval system without the prior written permission of
Canon Inc.
Disclaimers
The information in this document is subject to change without notice.
CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS
MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN,
INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO
MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE OF USE OR NON-INFRINGEMENT. CANON INC. SHALL NOT BE
LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF
ANY NATURE, OR LOSSES OR EXPENSES RESULTING FROM THE USE OF
THIS MATERIAL.
LAMP(S) INSIDE THIS PRODUCT CONTAIN MERCURY AND MUST BE
RECYCLED OR DISPOSED OF ACCORDING TO LOCAL, STATE OR FEDERAL
LAWS.
For CA, USA only
Included battery contains Perchlorate Material - special handling may apply.
See http://www.dtsc.ca.gov/hazardouswaste/perchlorate/ for details.

xix
Legal Limitations on the Usage of Your Product and the
Use of Images
Using your product to scan, print or otherwise reproduce certain documents, and
the use of such images as scanned, printed or otherwise reproduced by your
product, may be prohibited by law and may result in criminal and/or civil liability. A
non-exhaustive list of these documents is set forth below. This list is intended to be
a guide only. If you are uncertain about the legality of using your product to scan,
print or otherwise reproduce any particular document, and/or of the use of the
images scanned, printed or otherwise reproduced, you should consult in advance
with your legal advisor for guidance.
•Paper Money •Travelers Checks
•Money Orders •Food Stamps
•Certificates of Deposit •Passports
•Postage Stamps
(canceled or uncanceled)
•Immigration Papers
•Identifying Badges or Insignias •Internal Revenue Stamps
(canceled or uncanceled)
•Selective Service or Draft Papers •Bonds or Other Certificates of
Indebtedness
•Checks or Drafts Issued by
Governmental Agencies
•Stock Certificates
•Motor Vehicle Licenses and
Certificates of Title
•Copyrighted Works/Works of Art
without Permission of Copyright
Owner