Canon imageRUNNER ADVANCE C2225 Assembly instructions

ENG
Basic Operation Guide
After you finish reading this guide, store it in a safe place for future reference.

2
This manual describes the following functions, operations, and maintenance procedures.
• Functions that can be operated from the touch panel display of the machine
• Remote UI functions that can operate the machine from a computer
• Printing from a computer
• Routine Maintenance Procedures
• Clearing paper jams/staple jams
Store this manual next to the machine so it can be used when the user encounters trouble operating the machine.
* Some functions explained in this manual may require optional equipment.
* Screen shots used in this manual may dier from the ones you actually see.
How To Use This Manual
How To Use This Manual
Contents
■■Before■You■Start■Using■This■Machine
What This Machine Can Do••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••10
Main Power and Energy Saver Key••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••12
Parts and Their Functions•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••13
Control Panel and Touch Panel Display••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••17
Main Menu Screen Settings •••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••19
Changing Settings According to Your Needs •••••••••••••••••••••••••••••••••••••••••••••••••••••••••21
■■Flow■of■Basic■Operations
How to Make a Copy•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••24
Things You Can Do with the Copy Functions •••••••••••••••••••••••••••••••••••••••••••••••••••••••••26
Sending a Fax ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••32
Things You Can Do with the Fax Functions•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••34
Sending Scanned Data (E-Mail/I-Fax/File Servers) • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •38
Things You Can Do with the Scan and Send Functions • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •40
Storing Scanned Data••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••46
Things You Can Do with the Scan and Store Functions • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •48
Printing Stored Data • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •50
Things You Can Do with the Access Stored Files Functions (File Operation)• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •52
Things You Can Do with the Access Stored Files Functions (Print) • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •53
Operating the Machine from a Computer (Remote UI) • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •56
Printing from a Computer ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••58
■■Routine■Maintenance
Loading Paper••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••62
Loading Envelopes Using the Envelope Feeder Attachment-D1(Optional)• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •68
Replacing the Stamp Ink Cartridge (Feeder)••••••••••••••••••••••••••••••••••••••••••••••••••••••••••76
Replacing the Staple Cartridge (For Optional Products) • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •78
Replacing the Toner Cartridge•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••84
Replacing the Waste Toner Container •••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••89
Routine Cleaning •••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••92
Consumables•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••98

3
How■To■Use■This■Manual
■■Troubleshooting
Clearing Paper Jams ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••102
Reducing the Frequency of Paper Jams ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••133
Clearing Staple Jams (For Optional Products)••••••••••••••••••••••••••••••••••••••••••••••••••••••••134
If Memory Becomes Full during Scanning•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••142
When an Error Message Is Displayed•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••143
When an Error Code Is Displayed••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••144
Printer/Fax Driver Troubleshooting ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••145
Service Call Message••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••146
Frequently Asked Questions •••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••152

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How To Use This Manual
Refer to the following manuals included with your machine according to your needs.
■●Before■Using■This■Machine
■Describes precautions for using the machine.
■Includes the specications of the machine.
ENG
Read this guide first.
Please read this guide before operating this product.
After you finish reading this guide, store it in a safe place for future reference.
Before Using This Machine
■●Setup■Guide
■Describes the settings required before using functions, such as the
network settings for sending e-mail.
■Describes how to add applications and update the rmware.
ENG
Setup Guide
After you finish reading this guide, store it in a safe place for future reference.
■●Basic■Operation■Guide■(This■Manual)
■Provides an overview of the functions and describes the basic
operations.
■Describes the maintenance and troubleshooting procedures for the
machine.
■Includes answers to frequently asked questions.
ENG
Basic Operation Guide
After you finish reading this guide, store it in a safe place for future reference.

5
How■To■Use■This■Manual
Symbols■Used■in■This■Manual
The following symbols are used in this manual to explain procedures, restrictions, handling precautions, and instructions that
should be observed for safety.
Indicates a warning concerning operations that may lead to death or injury to persons if not performed
correctly. To use the machine safely, always pay attention to these warnings.
Indicates a caution concerning operations that may lead to injury to persons if not performed correctly.
To use the machine safely, always pay attention to these cautions.
Indicates operational requirements and restrictions. Be sure to read these items carefully to operate the
machine correctly, and avoid damage to the machine or property.
Indicates a clarication of an operation, or contains additional explanations for a procedure. Reading
these notes is highly recommended.
Indicates an operation that must not be performed. Read these items carefully, and make sure not to
perform the described operations.
■●Driver■Installation■Guide
■Provides instructions on installing the printer, fax, and other drivers.
• Printer Driver Installation Guide
• Mac Printer Driver Installation Guide
• Fax Driver Installation Guide
• Network ScanGear Installation Guide
■Included on the same CD-ROM as each driver.
■●e-Manual
■Describes all the functions of the machine. Also provided with a
search function that is useful for nding and checking information.
■Includes "Practical Workows," which introduces ows of practical
operations using functions of the machine.

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How to Use This Manual (e-Manual)
■●Follow■the■procedure■below■to■install■the■e-Manual.■
●Windows
1. Insert the e-Manual CD-ROM in your computer.
2. Select the language for the e-Manual.
3. Select [Install]
If you select [Display Manuals], the e-Manual is displayed without installation.
4. Read the License Agreement, and then click [Yes].
The e-Manual is saved in the [Documents]* folder on your computer. If the shortcut icon created on the Desktop or if the [index.html] le is
double-clicked, the e-Manual is displayed.
* The folder name diers depending on the OS you are using. For Windows Vista/7, the folder name is [Documents]. For Windows 2000/XP, the folder name is
[My Documents].
●Macintosh
1. Insert the e-Manual CD-ROM into your computer.
2. Drag-and-drop the [iRADV_C2230_Manual_us] folder to the location you want to save it.
3. Double-click the index.html le inside the [iRADV_C2230_Manual_us] folder to display the e-Manual.
• Depending on the operating system you are using, a security protection message may appear. In this case, allow the content to be displayed.
• When you start the e-Manual, the following page (the top page) appears.
■If the e-Manual (CD-ROM) Does Not Start
The CD-ROM auto run function may be disabled. In this case, perform the following procedure.
• Windows 7
1. Click [Start] on the task bar → click [Computer].
2. Double-click the e-Manual icon.
3. Double-click [Maninst.exe].
• Windows XP/Vista
1. Click [Start] on the taskbar → click [My Computer].
2. Double-click the e-Manual icon.
3. Double-click [Maninst.exe].
• Windows 2000
1. Double-click [My Computer] on the desktop.
2. Double-click the e-Manual icon.
3. Double-click [Maninst.exe].

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How■To■Use■This■Manual
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6
8
9
1011
12
1■ Select■from■functions
The instructions of each function and operation method are described.
2■ [Top]
The top page of the e-Manual is displayed.
3■ [Site■map]
The site map of the e-Manual is displayed.
4■ [Help]
The usage of the e-Manual is displayed.
5■ [Glossary]
The glossary is displayed.
6■ First■of■all…
This section describes the required information to use the machine,
and the information of optional product and software.
7■ Select■from■purpose
This section includes the introduction of functions of the machine for
each purpose.
8■ [Oce■Locations]
Inquiries for the machine are displayed.
9■ [Trademarks]
The trademarks are displayed.
10
■ [Copyright]
The information of copyrights is displayed.
11
■ [Disclaimers]
The disclaimers are displayed.
12
■ Enter■keyword(s)■here
Enter a keyword in the search dialog box, and press . The
search results page is displayed.
■Performing a Search
Enter a keyword in the search dialog box, and press .
■Printing a Topic Page
• On a topic page, you can print by category or by topic.
• Depending on the settings of the Web browser, the background color and images of the topic page may not be printed.

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MEMO

1
9
Before You Start Using This
Machine
What This Machine Can Do ........................................10
Revolutionary Documentation Work with an Evolving Multitasking Machine• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 10
Main Power and Energy Saver Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Parts and Their Functions .........................................13
External View••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••13
Internal View••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••15
Feeder •••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••16
Control Panel and Touch Panel Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Main Menu Screen Settings .......................................19
Changing Settings According to Your Needs . . . . . . . . . . . . . . . . . . . . . . . . 21

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Revolutionary■Documentation■Work■with■an■Evolving■Multitasking■
Machine
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2
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4
1
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1
Telephone Line
Internet
LAN
I-Fax
E-Mail
Fax
Remote UI
Function
Send
Function
Fax
Function
In-Company
Computer
File Server E-Mail
Send Outside
the Company
Original
Copy/Print
Color Scan
Function
Copy
Function MEAP
Function
Print
Function
The imageRUNNER ADVANCE C2230/C2225 incorporates a rich array of input and output features that can greatly enhance your eciency. Equipped
with features that meet the needs of document work in a digitized oce, the imageRUNNER ADVANCE C2230/C2225 represents the ultimate in a digital
multitasking machines.
What This Machine Can Do
●Copy
You can make two-sided copies from one-sided originals or copy two
pages onto one side of the paper to reduce printing cost. There are
other modes such as the Collate modes. (p. 24)
●Fax
Scanned documents as well as stored les and computer data can be
sent by facsimile. You can also send documents to multiple addresses
and forward received facsimile to another destination. Also, by using
Remote Fax sending function, you can share the Fax function on the
same network. (p. 32)

11
Before■You■Start■Using■This■Machine
●Send Documents (E-Mail/Fax/I-Fax/File
Server)
You can send scanned documents by e-mail or I-fax, as well as store
them on a network le server. (p. 38)
●Use Memory Media
You can scan and store documents in the memory media connected to
the USB port. You can also print stored les directly from the memory
media. (p. 46, p. 50)
●Use Network
You can use the Advanced Box (*) of another imageRUNNER ADVANCE
machine accessible on the network to store scanned originals and
print stored les. (p. 46, p. 50)
* You can store les in the Advanced Box with a le format that can be
used on your computer.
●Use Remote Scanner
You can use this machine as a remote scanner by TWAIN compatible
computer software. You can scan up to 11” x 17” in size at a resolution
of 600 x 600 dpi. (See e-Manual > Scanner.)
●Print Secured File
You can send print data protected with a PIN/password from a
computer to the machine. This data can be printed only by entering
the correct PIN/password on the machine. This enables you to print
without unauthorized people viewing your data. (See e-Manual >
Secure Print.)
●Printing a Fax/I-Fax File in the Memory RX
inbox
If Memory RX is set, les received by Fax/I-Fax function are not printed,
but stored in the Memory RX Inbox. You can print the stored les
whenever necessary. This can help prevent outputs being forgotten at
the machine. (See e-Manual > Fax/I-Fax Inbox.)
●View Web Page
You can use this machine to browse Web pages from the touch panel
display of the machine or print displayed information. (See e-Manual
> Web Access.)
* Some functions explained in this manual may require optional equipment.

12
●How to Turn ON the Main Power
Make sure that the power plug is rmly inserted into the power outlet, and then turn ON the main power of the machine following the
procedure below.
1. Open the main power switch cover.
2. Press the main power switch to the "I" side.
3. Close the main power switch cover.
1
2
3
("I" side)
●Shutting Down the Machine
This machine performs a procedure to protect the memory when the machine is shut down. This enables the machine to be shut down safely,
even if there are any jobs being processed, or a MEAP application is running while the machine is shutting down.
1. Open the main power switch cover.
2. Press the main power switch to the " " side.
3. Close the main power switch cover.
1
2
3
(" " side)
●Energy Saver Key
You can press (Energy Saver) to make the machine enter the Sleep mode and reduce power consumption.
If the machine is idle for a certain period of time, the machine will enter the Auto Sleep mode to minimize energy consumption. Press the
(Energy Saver) to cancel the Sleep mode and resume normal machine operations.
Main Power and Energy Saver Key
The machine is provided with a main power switch and the Energy Saver key.
Do not connect or disconnect the power cord with wet hands, as this may result in electrical shock.
• If you are using a login service, log in using the procedure for the login service
you are using.
• If you want to turn OFF the main power and then back ON again, wait for at least
10 seconds after the main power indicator is turned OFF before turning ON the
main power.
• Do not turn the main power OFF while using the Fax/I-Fax function. Sending or
receiving I-fax or fax documents cannot be done when the main power is turned
OFF.
• The machine may take some time to completely shutdown. Do not unplug the
power cord until the main power indicator of the machine is OFF.
• If the main power is turned OFF during scanning or printing, a paper jam may
occur.

13
Before■You■Start■Using■This■Machine
External■View
This■section■contains■an■external■view■of■the■imageRUNNER■ADVANCE■C2230.
When■the■Cassette■Feeding■Unit-AF1,■Inner■Finisher-F1,■Inner■Finisher■Additional■Tray-A1,■and■Copy■Tray-J1■are■attached:
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4
5
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14
6
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Parts and Their Functions
This section provides you with the names and functions of all the parts of the machine.

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Parts and Their Functions
1■ Output■Tray
Prints and copies are output to this tray.
2■ Control■Panel
Includes the keys, touch panel display, and indicators required for
operating the machine.
3■ Feeder
Originals placed in the feeder are fed one sheet at a time to the
platen glass for scanning.
4■ USB■Port■(1)
Use the USB port to connect USB memory, external hard disks, and
other devices to the machine.
5■ Upper■Right■Cover■of■the■Main■Unit
Open this cover when clearing a paper jam inside the main unit.
6■ LAN■Port
Use an Ethernet cable to connect the machine to a network.
7■ USB■Port■(2)
Use the USB port to connect external hard disks and other devices
to the machine. You can also connect the machine to a computer
using a USB cable.
8■ Lower■Right■Cover■of■the■Main■Unit
Open this cover when clearing a paper jam inside the main unit.
9■ Multi-Purpose■Tray
Use the multi-purpose tray to feed paper manually, and for loading
nonstandard paper stock, such as envelopes.
10
■ Paper■Drawer's■Upper■Right■Cover
Open this cover when clearing a paper jam inside the main unit.
11
■ Paper■Drawer■2
Holds up to 550 sheets of paper (21 lb bond (80 g/m2)).
12
■ Paper■Drawer■1
Holds up to 520 sheets of paper (21 lb bond (80 g/m2)).
13
■ Main■Power■Switch
Press to the "I" side to turn the power ON.
14
■ Waste■Toner■Container
Waste toner accumulates here.
15
■ LINE■2
Use this port to connect the Super G3 2nd Line Fax Board to the
machine.
16
■ LINE■1
Use this port to connect a fax line to the machine.

15
Before■You■Start■Using■This■Machine
Internal■View
This■section■contains■an■external■view■of■the■imageRUNNER■ADVANCE■C2230.
When■the■Cassette■Feeding■Unit-AF1,■Inner■Finisher-F1,■Inner■Finisher■Additional■Tray-A1,■and■Copy■Tray-J1are■attached:
543
2
1
1■ Platen■Glass
Use the platen glass when scanning books, thick originals, thin
originals, transparencies, etc.
2■ Upper■Cover■of■the■Fixing■Unit
Open this cover to clear a paper jam in the xing unit.
3■ Duplexing■Unit
Pull out the duplexing unit to clear a paper jam.
4■ Toner■Replacement■Cover
Open this cover to replace the toner cartridge.
5■ Toner■Cartridge
When toner runs out, pull out the toner cartridge, and replace it with
a new one.

16
Feeder
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2
1
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5 4
1■ Feeder■Cover
Open this cover to remove jammed paper.
2■ Slide■Guides
Adjust these guides to match the width of the original.
3■ Original■Supply■Tray
Originals placed here are automatically fed sheet by sheet into the
feeder. Place originals into this tray with the surface that you want to
scan face up.
4■ Original■Output■Area
Originals that have been scanned from the original supply tray are
output into the original output area.
5■ Original■Set■Indicator
Lights when originals are placed in the original supply tray.
6■ Document■Feed■Scanning■Area
Scans documents sent from the feeder.
7■ Platen■Glass
Use the platen glass when scanning books, thick originals, thin
originals, transparencies, etc.
Parts and Their Functions

17
Before■You■Start■Using■This■Machine
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101112
Control Panel and Touch Panel Display
1■ [Main■Menu]
Press to display the Main Menu screen. If the Main Menu screen is not
displayed when using a function, it is necessary to press [Main Menu]
before using the function.
2■ Touch■Panel■Display
The settings screen for each function is shown on this display. Six
function keys are displayed by default.
3■ Numeric■keys
Press to enter numerical values.
4■ Energy■Saver■Key
Press to set or cancel the Sleep mode.
Lights when the machine enters the Sleep mode.
5■ Settings/Registration■key
Press to specify settings/registration. (p. 21)
6■ Counter■Check■key
Press to display the copy and print count totals on the touch panel
display.
7■ Stop■key
Press to stop a job in progress, such as a scan, copy, or fax (scanning
only) job.
8■ Edit■Pen
Use when operating the touch panel display, such as to enter
characters.
9■ Start■key
Press to start an operation.
10
■ Main■Power■Indicator
Lights when the main power is turned ON.
11
■ ■Error■Indicator
Flashes or lights if there is an error in the machine. When the Error
indicator ashes, follow the instructions that appear on the touch
panel display. When the Error indicator maintains a steady red light,
contact your local authorized Canon dealer.
12
■ Processing/Data■Indicator
Flashes or blinks green when the machine is performing operations,
and maintains a steady green light when fax data is stored in memory.
13
■ Clear■key
Press to clear entered values or characters.
14
■ Reset■key
Press to restore the standard settings of the machine.
15
■ ID■(Log■In/Out)■key
Press to log in/out when a login service such as Department ID
Management or SSO-H has been set.
16
■ Brightness■Adjustment■Dial
Use to adjust the brightness of the touch panel display.
17
■ Volume■Settings■Key
Press to display the screen for adjusting settings, such as the
transmission volume and fax sending/receiving alarm volume.
18
■ [Status■Monitor/Cancel]
Press to check the status of jobs or to cancel print jobs. Also, you
can check the status of the machine such as the amount of paper
remaining in the paper source.
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■ [Quick■Menu]
Press to display functions registered in the Quick Menu.
This section provides you with the names and functions of all the parts of the control panel and touch panel display.

18
●Use Quick Menu
If functions that are frequently used are set in the Quick Menu beforehand, you can recall the
function by pressing [Quick Menu]. If you are using a login service, Quick Menu screen set
for each user appears. To register a function in the Quick Menu, set the function and press
[Register to Quick Menu] from .
●Logging In/Out
If you are managing the machine with a login service, such as Department ID Management
or SSO-H (Single Sign-On H), a log in screen appears. If the log in screen appears, enter the
Department ID and PIN or the user name and password → press (Log In/Out) or [Log In]
on the screen. Press (Log In/Out) or [Log Out] after you nish using the machine to log
out.
●Use Help
If (Help) is displayed on the top right of the function setting screen,
press (Help) to check the explanation of the function or how to specify
settings. Press to check the explanation of the function or how to specify
settings.
Control Panel and Touch Panel Display

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Before■You■Start■Using■This■Machine
●Specifying the Main Menu Settings
You can set the number of buttons and the layout displayed on the Main Menu screen.
1. Press → [Main Menu Button Display Settings].
2. Press or to select the number of buttons and the layout to be displayed.
3. Select the function that appears on the list → change the order in which it is displayed.
4. Press [OK].
Example of Customized Screen
●Setting the Main Menu Wallpaper
You can select the wallpaper for the Main Menu screen.
1. Press → [Main Menu Wallpaper Settings].
2. Select the wallpaper.
3. Press [OK].
Example of Customized Screen
Main Menu Screen Settings
• Select the function that appears on the list and press [Up] or [Down] to change the order
in which it is displayed.
• You can place or delete one blank button space by pressing [Add Blank] or [Delete Blank],
respectively.
You can specify settings for the displayed screen by pressing on the top right of the screen. To perform this procedure, log in to the machine
as an administrator.
• The items displayed when is pressed may dier, depending on the function.
• If authentication function is used, items displayed may dier or may not be
available, depending on the login user's privileges.

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●Other Main Menu Settings
You can set whether the shortcut buttons for modes such as changing the displayed language or
changing the paper settings for copying/printing are displayed on the Main Menu screen.
1. Press → [Other Main Menu Settings].
2. Specify the other settings.
3. Press [OK].
If <Display [Language/Keyboard Switch]> is set to 'On', appears on the Main Menu
screen.
If <Display [Settings/Reg.Shortcut]> is set to 'On', [Settings/Reg.Shortcut] appears on the
Main Menu screen.
From [Settings/Reg.Shortcut], you can select shortcut buttons to the setting screens for
[Auto Adjust Gradation], [Paper Settings], and [Paper Type Management Settings].
If <Display [Show All]> is set to 'On', [Show All] appears on the Main Menu screen.
Example of Customized Screen
●Top Buttons Settings
You can display up to four function shortcut buttons on the top of the screen.
1. Press → [Shortcut Button Settings].
2. Select the shortcut button and the function to assign to it.
3. Press [OK].
Example of Registration
If you do not want to select a function, press [Unassigned]. The shortcut buttons are
displayed in the position of their shortcut number. If you only register Shortcut 3, nothing
is displayed in the position for Shortcut 1, 2, and 4, and a button is only displayed in the
position for Shortcut 3.
For more information on [Language/Keyboard Switch], [Auto Adjust Gradation], [Paper
Settings], and [Paper Type Management Settings], see e-Manual > Settings/Registration.
Main Menu Screen Settings