Canon MultiPASS MP700 User manual

MP 700
MP 730
SERVICE
MANUAL
Canon

IV
IV. TABLE OF CONTENTS
Page Chapter 1: General Description
1-1 1. FEATURES
1-1 1.1 Overview
1-2 2. SPECIFICATIONS
1-2 2.1 General Specification
1-2 2.2 Communication Specification (MP730 only)
1-4 2.3 Color Communication Specification (MP730 only)
1-5 2.4 Scanning Specification
1-7 2.5 Printer Specification
1-11 2.6 Copy Specification
1-12 2.7 Photo Print Specification
1-13 2.8 Function
1-15 3. OVERVIEW
1-15 3.1 External View
1-16 3.2 Operation Panel
1-17 3.3 Consumables
1-17 3.3.1 Ink tanks
1-18 3.3.2 Print Media
Chapter 2: Technical Reference
2-1 1. COMPONENT LAYOUT
2-4 2. SCANNING SECTION
2-6 3. PRINTER SECTION
2-6 3.1 Printer Mechanical Section
2-6 3.1.1 Carriage section
2-7 3.1.2 Purge section
2-7 3.1.3 Paper feed section
2-8 3.2 About the Ink Sensor
2-9 3.3 Cleaning Mode and Suction Amount
2-10 4. NEW FUNCTION
Chapter 3: Assembly and Disassembly
3-1 1.ATTENTION TO BE PAID DURING ASSEMBLY/DISASSEMBLY
3-1 1.1 Safety Cautions
3-2 1.2 General Cautions
3-3 1.3 Product-Inherent Cautions
3-3 1.3.1 Prevention of ink-soiling
3-3 1.3.2 Conductivity of the ink
3-4 1.3.3 Caution when replacing the SPCNT board
3-5 1.3.4 Caution when replacing the ROM
3-6 1.3.5 Removal of red screws prohibited
3-6 1.3.6 Caution when release the carriage lock

V
3-7 1.3.7 Caution when handling the carriage encoder film
3-7 1.3.8 Caution when replacing the waste ink absorber
3-8 1.4 All Clear (Action in the Event of Abnormality)
3-8 1.5 Shipping the Main Unit
3-9 2. DISASSEMBLY/ASSEMBLY
3-9 2.1 Disassembly Procedure
3-9 2.1.1 SPCNT board (Replacing the ROM), NCU board
3-12 2.1.2 Operation panel unit
3-13 2.1.3 Contact sensor
3-17 2.1.4 Print and ASF ass’y
3-22 2.1.5 Power supply unit
3-23 2.1.6 Separation unit, Separation guide (MP730 only)
Chapter 4: Maintenance and Service
4-1 1. MAINTENANCE LIST
4-1 1.1 Consumables
4-1 1.2 Cleaning
4-2 1.3 Periodic Inspection
4-2 1.4 Periodic Replacement Parts
4-2 1.5 Adjustment Items
4-3 1.6 General Tools
4-3 1.7 Special Tools
4-4 2. HOW TO CLEAN PARTS
4-4 2.1 Main Unit Outer Covers
4-4 2.2 Pickup/Separation Roller (MP730 only)
4-4 2.3 Document U-Turn/Feed/Eject Roller (MP730 only)
4-4 2.4 Separation Guide (MP730 only)
4-4 2.5 Document Guide Sheet (MP730 only)
4-4 2.6 Document Glass
4-4 2.7 White Sheet Area
4-4 2.8 Printer Platen
4-6 3. ADJUSTMENT
4-6 3.1 CS LED Lights-on Duration Adjustment
4-7 3.2 When Adjustment of the Print Head Position is Required
4-10 4. TROUBLESHOOTING
4-10 4.1 Troubleshooting Index
4-12 4.2 Error Shown on the Display
4-12 4.2.1 User error message
4-17 4.2.2 Error codes
4-26 4.3 Errors not Shown on the Display
4-26 4.3.1 General errors
4-27 4.3.2 Printing problems
4-29 4.3.3 Scanning problems
4-30 4.3.4 Memory card problem
4-31 4.3.5 Test mode function problems

VI
4-32 4.4 Processing Communication Problems
4-32 4.4.1 Initial identification of problems
4-33 4.4.2 Procedures for processing communication problems
4-36 5. SERVICE SWITCHES
4-36 5.1 Hardware Switches
4-36 5.2 Service Data Setting
4-38 5.3 Service Data Registration/Setting Method
4-39 5.4 Service Data Flowchart
4-46 5.5 Explanation of Service Data
4-47 6. TEST FUNCTIONS
4-47 6.1 User Test Print Functions
4-47 6.1.1 Nozzle check pattern
4-48 6.2 Service Test Functions
4-48 6.2.1 Test mode overview
4-49 6.2.2 Test mode flowchart
4-50 6.2.3 D-RAM tests
4-50 6.2.4 CS tests
4-51 6.2.5 PRINT test
4-52 6.2.6 Modem and NCU tests
4-55 6.2.7 Faculty tests
4-58 6.2.8 PRINTER tests
4-59 7. SERVICE REPORT
4-59 7.1 Report Output Function
4-59 7.1.1 User report output functions
4-61 7.1.2 Service report output functions
4-74 8. WIRING DIAGRAM
4-74 8.1 Wiring Diagram
Chapter 5: Technical Reference
5-1 1. INSTALLATION
5-1 1.1 Setting Up
5-1 1.2 Checking Operation
5-2 2. USER DATA FLOW
5-2 2.1 Menu Flow in Each Mode
5-3 2.2 Name Flow in Each Mode
5-3 2.2.1 Special copy name flow
5-3 2.2.2 Maintenance name flow
5-4 2.2.3 User data name flow
5-8 2.2.4 Receive mode name flow
5-8 2.2.5 Memory reference name flow
5-8 2.2.6 Reports/Lists name flow
5-9 2.2.7 Photo print mode name flow
5-10 2.2.8 VIVID photo print mode name flow
5-10 2.2.9 Print photo date name flow

Chapter 1
General
Description

1-1
MultiPASS MP730/MP700 Chapter 1: General Description
1. FEATURES
1.1 Overview
This product is a G3 facsimile based on the ITU-T recommendations. It can be used in telephone
networks.
Picture Quality Color Printer
High quality printing can be accomplished with the Canon Bubble Jet (BJ) method using the
maximum 4800 dpi x 1200 dpi resolution.
Various media can be printed at high speed which is maximum 22 pages/minute in black and
white or 14 pages/minute in color.
Plain paper fax which can transmit/receive in color (MP730 only)
Conforming to ITU-T recommendations, this fax is able to transmit/receive in color. Due to
containing extremely high-speed 33.6 kbps modems, transmission time can be shortened
Pictures and photographs can both be send and received clearly by UHQ (Ultra High
quality), Canon’s vivid image processing technology. Up to 30 letter, legal and A4 size
sheets, can be set in the ADF. 10 one-touch dial entries and 100 speed dial entries can be
registered, and group dial and broadcasting transmission can also be done. When paper and
ink run out, the data is saved to memory, so there is no worry.
Out-of-Ink Function
This machine has a function which detects when ink has run out. The presence/absence of
ink in the ink chamber is detected by reflecting ink sensor.
Copy Function
This machine can be used as a copier which achieves the recording resolution of 600 dpi x
600 dpi for black and white copying or 1200 dpi x 1200 dpi for color copying.
Full Color & 256 Gradation Grayscale Scanner
Using MP Toolbox or MP Drivers (ScanGear and WIA driver), full color and 256-gradation
grayscale images with a quality of 25-9600 dpi can be read into a computer.
PC Fax (MP730 only)
By connecting this machine to a computer, a fax can be transmitted from the included
MultiPASS Suite or from a Windows application. (Cannot be receive)

1-2
MultiPASS MP730/MP700 Chapter 1: General Description
2. SPECIFICATIONS
2.1 General Specification
Type
Desktop
Power source
AC 120-127 V, 60 Hz
Power consumption
Standby Approx. 10.6 W (MP730)
Approx. 8.6 W (MP700)
Max. Approx. 50.8 W(MP730)
Approx. 42.1 W(MP700)
Environmental conditions
Temperature 59-81.5 ° F (15-27.5 ° C)
Humidity 20-80 %RH
Operating noise
Measured in accordance with ISO standards
Standby 35 dB(A) or less
Operating 55 dB(A) or less
Dimensions (W x D x H)
17.28” x 19.53” x 12.83” (439 mm x 496 mm x 326 mm) (MP730)
17.28” x 19.53” x 10” (439 mm x 496 mm x 253 mm) (MP700)
Not including trays
Weight
Approx. 28.2 lb. (12.8 kg) (MP730)
Approx. 24 lb. (10.9 kg) (MP700)
2.2 Communication Specification (MP730 only)
Applicable lines
PSTN (Public Switched Telephone Network)
Applicable Services
DRPD (Distinctive Ring Pattern Detection)
Handset
None
Transmission method
Half-duplex

MP700
MP730
PARTS
CATALOG
Canon

PartsCatalog MP700/730
NUM. PART # DESCRIPTION NUM. PART # DESCRIPTION
1 of 11
Copyright 2003, Canon U.S.A. This technical publication is the proprietary and confidential information of Canon U.S.A. which
shall be retained for reference purposes byAuthorized Service Facilities of Canon U.S.A. Its unauthorized use is prohibited.
FIGURE 1 MP730 PACKAGE CONTENTS FIGURE 2 MP700 PACKAGE CONTENTS
1- 1 HC1-0035-000 LABEL, DESTINATION
2 HC1-1037-000 TRAY, PAPER, EXIT
3 HC1-1038-000 TRAY, PAPER
4 HC1-1039-000 COVER, PAPER TRAY
5 HH2-3023-000 CORD, MODULAR
6 HK1-0015-000 CD-ROM, PRINTER DRIVER USA
HK1-0017-000 CD-ROM, PRINTER DRIVER CND/LTN
7 HM1-0442-000 DOCUMENT TRAY UNIT
8 HT1-2222-000 QUICK REFERENCE GUIDE(ENGLISH)
9 QY6-0042-000 PRINT HEAD
10 WT3-5184-000 CORD, POWER SUPPLY
11 NPN INK TANK SET
12 HT1-0037-000 QUICK REFERENCE GUIDE (POR)
CND/LTN
13 HT1-3122-000 QUICK REFERENCE GUIDE
(FRENCH) CND/LTN
14 HT1-4029-000 QUICK REFERENCE GUIDE(SPANISH)
CND/LTN
2- 1 HC1-1037-000 TRAY, PAPER, EXIT
2 HC1-1038-000 TRAY, PAPER
3 HC1-1039-000 COVER, PAPER TRAY
4 HK1-0015-000 CD-ROM, PRINTER DRIVER USA
HK1-0017-000 CD-ROM, PRINTER DRIVER CND
5 HT1-2222-000 QUICK REFERENCE GUIDE(ENGLISH)
6 QY6-0042-000 PRINT HEAD
7 WT3-5184-000 CORD, POWER SUPPLY
8 NPN INK TANK SET
9 HT1-3122-000 QUICK REFERENCE GUIDE
(FRENCH) CND
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