Canon MX390 series Setup guide

MX390 series
Online Manual
Troubleshooting
English

Troubleshooting
The Machine Cannot Be Powered On
Printing Does Not Start
Paper Does Not Feed Properly/"No Paper" Error Occurs
Print Results Not Satisfactory
Ink Is Not Ejected
Paper Jams
If an Error Occurs
Problems Sending Faxes
Problems Receiving Faxes
Search Each Function
Problems with Printing
Problems with Printing Quality
Problems with Scanning
Problems with Faxing
Problems with the Machine
Problems with Installation/Downloading
About Errors/Messages Displayed
If You Cannot Resolve the Problem

Problems with Printing
Printing Does Not Start
Paper Jams
Paper Does Not Feed Properly/"No Paper" Error Occurs
Copying/Printing Stops Before It Is Completed

Problems with Printing Quality
Print Results Not Satisfactory
Ink Is Not Ejected

Problems with Scanning
Problems with Scanning
Scan Results Not Satisfactory

Problems with Faxing
Problems Sending Faxes
Problems Receiving Faxes
Cannot Send a Fax Clearly
Telephone Problems

Problems with the Machine
The Machine Cannot Be Powered On
Cannot Connect to Computer Properly
LCD Cannot Be Seen At All
An Unintended Language Is Displayed on the LCD

Problems with Installation/Downloading
Cannot Install the MP Drivers

About Errors/Messages Displayed
If an Error Occurs
A Message for Faxing Is Displayed on the LCD
A Message Is Displayed

The Machine Cannot Be Powered On
•Check 1: Press the ON button.
•Check 2: Make sure that the power plug is securely plugged into the
power cord connector of the machine, then turn it back on.
•Check 3: Unplug the machine from the power supply, then plug the
machine back in and turn the machine back on after leaving it for at
least 3 minutes.
If the problem is not resolved, contact the service center.