Canon imageRUNNER ADVANCE C3330 Series User manual

Trouble Shooting Guide
imageRUNNER ADVANCE
C3330 Series
August, 2017
OIP Field Quality Assurance Div.

New Arrival Information
[Regarding Troubleshooting Guide]
Please be advised of the release of Troubleshooting Guide for imagaRUNNER ADVANCE C3330 Series.
Troubleshooting Guide is a booklet compiled from FAQs issued by Canon Inc.
[Additional case(s)]
• Noise (an abnormal noise from meshing failure of tooth)/ toner soiling inside the machine / stained images due to
disengagement between gears in the waste toner drive assembly
Trouble Shooting Guide will be issued in the future when we have a new issue/FAQ.

Contents
Image Faults......................................................................................................... 1
Image blanking on the trailing edge of the second side of sheet with heavy paper under a low
humidity environment.......................................................................................................................1
Blank area caused on the 2nd Side of Postcard by poor transfer due to leaving a Postcard in
the high-humidity environment.........................................................................................................3
Scratches on image.............................................................................................................................4
White spots/white streaks on image due to lubricant attached........................................................... 6
Color difference between the front and the rear sides due to uneven density (shading).................... 8
Marks of moisture bead on the second side due to condensation in a low temperature high
humidity environment.....................................................................................................................11
Poor image which is round weak density / poor image which is weak density band, they occur
due to using left paper in a low-humidity environment...................................................................13
Color displacement/ Density change/ 44 mm-interval lines on image/ Margin displacement,
due to movement of machine........................................................................................................ 15
Transfer Memory (Ghost)..................................................................................................................17
Image failure occurring repeatedly at the same interval (xx pitch).................................................... 19
Right angle accuracy aberration on the trailing edge of paper..........................................................22
The marks caused by friction/Wrinkles on the second side of the paper of duplex printing due
to using thin paper......................................................................................................................... 27
White Line appearing in sub scanning direction on image due to fluff adhered to the laser
exposure path or waviness of Developing Unit sheet....................................................................32
Coarse image from the leading edge to about 70mm from the trailing edge of paper...................... 35
Image blanking on the leading edge of sheet with heavy paper under a low temperature
environment...................................................................................................................................36
The marks caused by friction on the second side of the paper of duplex printing.............................38
Uneven density at 15.5mm intervals................................................................................................. 40
Density level difference due to the image Fogging of yellow solid image......................................... 41
Coarse image due to a consecutive paper passing with a low density image in a low humidity
environment...................................................................................................................................43
White spots on high density image due to soiling of primary charging roller.....................................44
Faint small text/thin line in black during printing................................................................................46
Thin fine line/ Vertical white line in HT image upon printing..............................................................48
text/thin line/shading areas in black comes out too light................................................................... 50
Smeared fine lines when scanning original at ADF due to dust detection correction control failure.. 55
Uneven density image due to dew condensation under a high humidity environment......................56
Faulty Feeding....................................................................................................57
Misalignment of the delivered stack due to the use of curled paper that was curled after having
been left in a high humidity environment....................................................................................... 57
Dog-eared corner of the leading edge of paper due to the curl.........................................................59
Measures to correct paper-size indicating position of document size label (DADF-AQ1).................60
Poor stacking/wrinkles/tear of paper due to inappropriate position of the aligning plate of the
processing tray unit (Inner Finisher-G1/H1)...................................................................................62
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Malfunction......................................................................................................... 65
Though paper is loaded in the cassette, the display of the message "load paper of the drawer."
may occur due to the disconnection of the connector................................................................... 65
"The original scanning area is dirty." is displayed due to poor adjustment....................................... 67
"Place the originals again." is displayed after starting to copy with the copy board.......................... 70
The waste toner assembly cover does not open when the packing tape is removed....................... 72
The primary transfer roller drive coupling is coming off and breaking due to interfering with
the sheet metal of the main body...................................................................................................73
Breakage of the boss of the idler gear due to wrongly assembled pick-up roller.............................. 75
Toner leaking from the ITB cleaning unit due to coming off of waste toner gear holder may occur.. 76
Opening waste toner cover/ toner leakage due to the defect waste toner case................................77
The LCD control panel displays a blank screen due to the disconnection of the HDMI cable.......... 79
Safety cover coming off of Tray 1 due to the safety cover being pressed hard to the rear side
or downward (Saddle/Staple/Booklet/Finisher)..............................................................................81
Measures when paper is not stapled (corner/double) after installation (Inner Finisher-G1/H1/K1)...96
Noise/Odor..........................................................................................................98
Noise (grinding-like noise) from the right rear side of Main Body......................................................98
Noise (squeaking noise) from the right rear side of Main Body.......................................................101
After turning ON the main switch, Abnormal noise/the display of the message "Close the upper
right cover of the drawer. " may occur due to the disconnection of the connector...................... 103
The waste toner gear holder comes off due to the contact during setting the yellow developing
assembly......................................................................................................................................104
Abnormal noises/toner leaking from the ITB cleaning unit due to coming off of waste toner
gear holder ..................................................................................................................................107
Noise of tooth jump from the main drive assembly and blurred image due to gear mounting
position failure..............................................................................................................................112
Abnormal sound from the registration guide unit during feeding papers.........................................113
Abnormal (chirruping) noise of the second delivery drive assembly of the main unit due to
deformed gear............................................................................................................................. 115
Noise (an abnormal noise from meshing failure of tooth)/ toner soiling inside the machine /
stained images due to disengagement between gears in the waste toner drive assembly......... 118
Warning Message.............................................................................................120
"Replace Toner Cartridge" message is displayed on the initial installation or after replacing
the toner cartridge........................................................................................................................120
"Toner cart. may be malfunctioning" message displayed due to a bottle connector cable failure
message displayed due to a bottle connector cable failure.........................................................121
Jam (Main Unit)................................................................................................ 122
0107/0A07/010A/0A0A Jam code since harness is caught.............................................................122
0106/010B Jam Code due to the soiled duplex merging roller........................................................123
E514-0002/1C14 Jam code due to incorrect paper width of the aligning plate of the processing
tray unit ( Inner Finisher_G1 )......................................................................................................126
020A jam cord due to the deformed 2nd delivery upper guide........................................................131
0003 jam code due to the use of ADF under a high temperature environment...............................134
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Jam (Delivery options).....................................................................................138
Wrong stapling position or 1C14 jam after abnormal sound (rasping sound) due to improper
tray guide position of main body (Inner Finisher-G1)...................................................................138
ADF jam caused by flipped roller holder sheet or paper feed sheet (DADF-AQ1)..........................140
Error Code........................................................................................................ 145
Measure against E025-0x10 / E025-0x688 occurrences................................................................ 145
E009-0000/0001,E021-0x20 since harness is caught.....................................................................149
E025-0x10 due to the coming off of the arm of the lock assembly of the toner bottle drive unit..... 150
E280-000x, E302-000x, E315-0xxx, E732-0010 and E270-000x caused by the fault of cable, flat.. 152
E516/E577/E537 and 1200 jam codes due to the clutch locking within the paddle drive
assembly (Inner Finisher-G1)...................................................................................................... 162
E280-0002/E302-0001 due to the disconnection of flat cable in the inside scanner of main body.. 172
E302-0001 due to soiling on the mirror in the scanner unit.............................................................176
Points to note when replacing timing belt set of the operation tray assembly (Staple/Booklet
Finisher-C1/J1/M1/T1/U1)........................................................................................................... 180
Specifications-Related.....................................................................................187
" Set the paper guide indicated by arrows again, or check Paper Size Group for Auto
Recognition in Drawer under Settings/Registration " message displayed even when paper
is loaded due to disconnection of the connector..........................................................................187
Method for releasing limited function of "Staple-free Staple" mode ............................................... 189
Writing down the adjustment values of the controller PCB assembly on the service label(Inner
Finisher-G1).................................................................................................................................191
Points to note when attaching the I/F cable. (Machine and DADF-AQ1)........................................ 193
iii

Image Faults
Copier Color | iR-ADV C3330/C3325/C3320 Series |
Image blanking on the trailing edge of the second side of sheet
with heavy paper under a low humidity environment
[Symptom]
When a heavy paper is used under a low humidity environment, image blanking [a] may occur on the trailing edge of the second
side of the sheet.
This symptom does not occur when the trailing edge margin of the second side is 4mm or more.
The arrow [b] indicates the direction of feeding.
[Cause]
If the trailing edge of paper flaps when it passes through the guide [a] just before the secondary transfer assembly, a tiny space
[d] may be formed between the trailing edge [b] of paper just in front of the nip of the secondary transfer roller and ITB [c].
If electricity is discharged in this space, polarity of toner on ITB changes and the toner will not be transferred onto the paper. This
results in the above mentioned symptom.
This symptom is likely to occur when a rigid and thick coated paper is used under a low humidity environment where the set value
of the secondary transfer voltage is high.
[Service work]
Choose and perform among the below a), b) and c) according to the conditions under which the customer is operating.
a) Widen the trailing edge margin of the sheet
a-1) Increase the setting value of Service mode > Mode List > COPIER > Adjust > BLANK > [BLANK-B].
Change of the adjustment value by "1" increases the trailing edge margin of the sheet 0.04mm.
The range of setting is from "0" to "1000"
[Caution] Change of the setting increases the trailing edge margins of all the output with a media other than "thin paper/recycled
paper 2".
a-2) Output the image having shown the symptom, and check that the symptom does not occur.
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If the symptom has not improved sufficiently, fine-tune the setting values in the steps a-1)
b) Extend the range where trail edge weak bias is applied.
b-1) Increase the setting value of Service mode (Lv2) > Mode List > COPIER > Adjust > HV-TR > [B2TR-LNG].
Change of the adjustment value by "1" extends the range where trail edge weak bias is applied 0.1mm.
The range of setting is from "-100" to "+100" ("0" by default).
[Caution] The change of this setting that lowers the secondary transfer voltage of the paper trailing edge part (the range of
correction amount) of all the output sheets may result in a mottling image with a high density image.
b-2) Output the image having shown the symptom, and check that the symptom does not occur.
If the symptom has not improved sufficiently, fine-tune the setting values in the steps b-1)
c) Lower the secondary transfer voltage applied to trailing edge with customized settings
The secondary transfer voltage setting works only when all the conditions (mode/environment/paper type) registered beforehand
are met.
16 different patterns are registerable by registering the settings to each "TR-DUP1" to "TR-DUP16".
The below procedure is to set "TR-DUP1".
c-1) Go toService mode (Level 2) > Mode List > COPIER > Adjust > HV-TR > and change the setting value of "TR-DUP1".
- If the symptom occurs in 1-sided mode, change the value to "41".
- If the symptom occurs on the second side in auto 2-sided mode, change the value to "42".
- If the symptom occurs on the second side in multi-purpose tray 2-sided mode, change the value to "43".
The range of setting is from "11" to "43" ("11" by default).
c-2) Go to Service mode (Level 2) > Mode List > COPIER > Adjust > HV-TR > and confirm if the setting value of "TR-ENV1" is
set to "1".
The range of setting is from "1" to "3" ("1" by default).
c-3) Choose the appropriate value from among the below tables according to the used paper type and apply it to the setting value
of Service mode (Level 2) > Mode List > COPIER > Adjust > HV-TR > "TR-PPR1".
The range of setting is from "1" to "25" ("1" by default).
c-4) Go to Service mode (Level 2) > Mode List > COPIER > Adjust > HV-TR > and change the setting value of "TR-VL1" to "-5".
The range of setting is from "-128" to "+127" ("0" by default).
Change the setting value by "1" changes the secondary transfer voltage 30V.
[Caution] The secondary transfer voltage of the paper trailing edge part is lowered and a mottling image may occur with a high
density image.
c-5) Output the image having shown the symptom, and check that the symptom does not occur.
If the symptom does not improve sufficiently, reduce the setting value in the step c-4) by "5" at a time down to "-30" until the
symptom improves enough.
2

Copier Color | iR-ADV C3330/C3325/C3320 Series |
Blank area caused on the 2nd Side of Postcard by poor transfer
due to leaving a Postcard in the high-humidity environment.
[Symptom]
Blank area might be caused by poor transfer when the 2nd Side of a Postcard is output after leaving it in the high-humidity
environment.
The arrow [A] indicates the feed direction.
[Cause]
If you leave the postcard in the high-humidity environment after outputting the 1st side of the postcard, absorbed water from the
air makes surface resistance of the postcard low. If "2nd Side of 2-Side page" is selected under the low surface resistance
condition, the 2nd side receives too much current during secondary transfer. This suppresses toner transfers to the paper,
resulting in the symptom.
[Service work]
"2nd Side of 2-Side page" should not be set for the printing setting after leaving the Postcard in the high-humidity environment.
[Reference] The setting "2nd Side of 2-Side page" is the suitable setting for the dry condition just after passing the 1st side.
3

Copier Color | iR-ADV C3330/C3325/C3320 Series |
Scratches on image
[Symptom]
A scratch [a] may appear on an image.
This symptom is more visible especially in a high-density image portion on heavy paper where the density is greater than the
density of a halftone.
The arrow [b] indicates the direction of feeding.
[Cause]
The symptom occurs if dust or foreign matter is adhered to the rib of the Upper Separation Guide [a] in the Fixing Unit.
[Service work]
1) Open the Right Door, hold the light-blue grips [1], and remove the Fixing Unit [2].
2) Open the Lower Separation Guide [a].
4

3) Clean the rib of the Upper Separation Guide [a] using lint-free paper moistened with alcohol.
4) Output the image having shown the symptom, and check that the symptom does not occur.
If the symptom does not improve, check other causes.
5

Copier Color | iR-ADV C3330/C3325/C3320 Series |
White spots/white streaks on image due to lubricant attached
[Symptom]
White spots [a] or white streaks [b] may be generated.
The arrow [c] indicates the direction of feeding.
[Cause]
Lubricant is applied to the bushings of some rollers/gears to prevent their abrasion.
If the lubricant applied is attached to a part such as the feed guides [a] within the area between the paper pickup assembly and
the secondary transfer assembly, the lubricant would be scraped off with the leading edge of paper when paper is passed through
and would move onto the ITB in the secondary transfer assembly.
It becomes hard to transfer toner onto paper at the spots where carries lubricant on the surface of the ITB, hence the
aforementioned symptom occurs.
[Service work]
1) Select Settings/Registration > Adjustment/Maintenance > Maintenance > Clean Inside Main unit[1],and press "Start" button[2].
[Reference] T he cleaning takes about 80 sec.
6

2) Print out full page halftone image on 3 sheets of A3 or 11x17 (6 sheets with A4 or LTR) or more and confirm if the symptom
does not occur any more.
If the improvement of the symptom is not sufficient, a couple of implementations of Procedure 1) are required.
3) Print out full page halftone image on 3 sheets of A3 or 11x17 (6 sheets with A4 or LTR) or more and confirm if the symptom
does not occur any more.
If the symptom does not improve, check other causes.
7

Color difference between the front and the rear sides due to
uneven density (shading)
[Symptom]
Color difference between the front side [a] and the rear side [b] due to uneven density (shading) may occur.
The arrow [c] indicates the direction of feeding.
[Service work]
1) Go to Settings/Registration > Adjustment/Maintenance > Adjust Image Quality > Auto Adjust Gradation > and execute Full
Adjust following the procedure shown in the UI screen.
[Reference] The following shows recommended paper for Japan, USA, and Europe.
-JPN : CS680/68g [Nippon Paper]
-USA : Canon Multipurpose 20lb/75g [Domtar]
-EUR : Oce Red Label 80/80g [Mondi Business Paper]
2) Output the test sheet "CA-1" in A3 full color.
3) Check the color difference of gray between the front side [a] and rear side [b] in the output image.
- Case [A]: Blue is brighter in a than in b.
- Case [B]: Red is brighter in a than in b.
- Case [C]: Yellow is brighter in a than in b.
- Case [D]: Blue is brighter in b than in a.
- Case [E]: Red is brighter in b than in a.
- Case [F]: Yellow is brighter in b than in a.
8

4) Select Settings/Registration > Adjustment/Maintenance > Adjust Image Quality > Correct Shading >Visual Correction
[Reference] When to use densitometer (X-Rite504), Execute "Densitometer Correction" following the procedure shown in the UI
screen.
5) Press "Fine Adjust" [d] of the target color, select number ([e] or [f]), then change the value and press "OK".
[Reference] Increment of the value toward negative direction makes the selected color fainter.
- In case [A], select "Fine Adjust" of Cyan and enter "-35" into 3 locations of the number (-6/-5/-4).
- In case [B], select "Fine Adjust" of Magenta and enter "-35" into 3 locations of the number (-6/-5/-4).
- In case [C], select "Fine Adjust" of Yellow and enter "-35" into 3 locations of the number (-6/-5/-4).
- In case [D], select "Fine Adjust" of Cyan and enter "-35" into 3 locations of the number (6/5/4).
- In case [E], select "Fine Adjust" of Magenta and enter "-35" into 3 locations of the number (6/5/4).
- In case [F], select "Fine Adjust" of Yellow and enter "-35" into 3 locations of the number (6/5/4).
[Reference] The below figure shows the positional relation between the test sheet "CA-1" and the numbers corresponding to the
"Output Test Page" image of uneven density correction.
6)Check the entered values and then press "Store and Finish".
7) Output the test sheet "CA-1" in A3 full color and confirm the symptom does not occur any more.
If the symptom improved, go to the step 9).
If the symptom did not improve enough, add minus 15 to the value adjusted in the step 5) (e.g.: change the value -35 to -50).
If the effect on the symptom comes out excessively, then add plus 15 to the value adjusted in the step 5) (e.g.: change the value
-35 to -20).
In case that the colors and/or the locations (a and b) where the symptom is remarkable changed, then repeat the steps 3) to 7).
9

[Reference]
- There will be no harm to adjust 2 colors (Y+M, Y+C or M+C) or 3 colors (Y+M+C) at a time.
- The symptom will be almost improved within the adjustment range between "0" to "-70",.
8) Output the test sheet "CA-1" in A3 full color and confirm the symptom does not occur any more.
If the symptom does not improve, then revert all the parameters to "0" and try to check again the steps from 2) to 7).
If the symptom persists even after the above, then revert all the parameters to "0" and check other causes.
9
) Go to Settings/Registration > Adjustment/Maintenance > Adjust Image Quality > Auto Adjust Gradation > and execute Full Adjust
following the UI screen.
10

Copier Color | iR-ADV C3330/C3325/C3320 Series |
Marks of moisture bead on the second side due to condensation
in a low temperature high humidity environment
[Symptom]
If a device is used after being left in a low temperature high humidity environment for a certain period of time (a night), marks of
moisture bead [a] may appear on the second side of two-sided print.
The arrow [b] indicates the direction of feeding.
[Cause]
When the device is used after being left in a low temperature high humidity environment for a certain period of time (a night), the
guide assembly [a] is cooled before media passes here, so that condensation occurs due to the moisture vapor that is generated
when the media passes the fixing assembly.
When the double-sided print is passed, the first side is passed, and then the moisture beads of the guide assembly attach onto
the second side of the reversed media. This is how the aforementioned symptom occurs.
The following figure [A] shows a device connected with a 3 Way Unit and [B], without the said unit.
[Service work]
Choose and perform between the below a) and b).
a) Prevent the symptom by having the operator change the setting:
a-1) Go to Service mode > Mode List > COPIER > Option > DSPLY-SW > and change CLN-SEL to any of "1" to "3".
The range of setting is from "0" to "3" ("0" by default).
"Clean Condensation" will be displayed in Settings/Registration menu with the changed parameter.
a-2) When the relevant symptom has occurred or after leaving the device for a certain period of time (a night), have the customer
perform " Settings/Registration > Adjustment/Maintenance > Maintenance > Clean Condensation ".
[Reference] The cleaning time is approximate 1 minute with the parameter "1" / approx. 2 minutes with "2" / approx. 3 minutes
with "3".
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b) Prevent the symptom by changing the service mode.
Go to Service Mode (Level 2) > Mode List > COPIER > Option > ENV-SET > and change LES-CNDS to "1" or"2".
The range of setting is from "0" to "2" ("0" by default).
Change of the parameter prevents moisture beads from attaching onto media.
- When a 3 Way Unit is installed, the media is always passed through the large path regardless of its size to avoid passing the
same through the guide assembly having moisture beads attached on it.
- When a 3 Way Unit is not installed, the fixing assembly is rotated for the predetermined duration before let the media passes
through not to allow moisture beads attach onto the guide assembly.
[Caution]
- When a 3 Way Unit is installed, the path after fixing the first side in double-sided mode is changed, therefore the productivity
with the sizes of the A4/LTR or smaller is slightly reduced.
- When a 3 Way Unit is not installed, the first sheet of output in double-sided mode takes approximately 30 seconds more time
with the parameter "1" / approx. 60 seconds more with "2".
12

Copier Color | iR-ADV C3330/C3325/C3320 Series |
Poor image which is round weak density / poor image which is
weak density band, they occur due to using left paper in a low-
humidity environment.
[Symptom]
Poor image which is round weak density [a] or poor image which is weak density band [b] may occur when a high density image
is printed out with the paper which is left outside of the machine in a low-humidity environment. Only one poor image occurs at
times, some poor images occur at other times.
The arrow [c] indicates the feed direction.
[Cause]
Electric resistance of the paper is higher because the paper is dehydrated by leaving in a low-humidity environment.
Electric resistance at the timing of the passing of 2nd-Side of a Double-Sided Print is higher because the moisture of the paper
is lost when the 1st Side is fixed.
Electric resistance of feeding roller is higher because moisture content in the air is low under the low-humidity environment.
Transferring of a high density image needs higher secondary transfer voltage than that of a low density image.
When the total electric resistance of the paper and the roller is higher than expected at the Secondary transfer Assembly, the
above symptom occurs because of insufficient secondary transfer voltage.
Especially when the 2nd-Side has high density image, the symptom is easy to occur.
[Service work]
[Reference]
Improving a state of preservation of paper may be effective in resolving a trouble in some cases.
Explain to a customer that unused or remaining paper should be stored by being covered with wrapping paper in a place avoiding
direct sunlight.
1) Increase the secondary transfer voltage by individual setting.
The secondary transfer voltage setting works only when all the conditions (mode/environment/paper type) registered beforehand
are met.
16 different patterns can be set from "TR-DUP1" to "TR-DUP16".
The below procedure is to set "TR-DUP1".
2) Go to Service mode (Level 2) > Mode List > COPIER > Adjust > HV-TR > and change the setting value of "TR-DUP1".
- If the symptom occurs in one-side mode, check if the value is "11".
- If the symptom occurs on the second side in auto 2-sided mode, change the value to "12".
- If the symptom occurs on the second side in multi-purpose tray 2-sided mode, change the value to "13".
The range of setting is from "11" to "43" ("11" by default).
3) Go to Service mode (Level 2) > Mode List > COPIER > Adjust > HV-TR > and confirm if the setting value of "TR-ENV1" is set
to "1".
The range of setting is from "1" to "3" ("1" by default).
4) Choose the appropriate value from among the below tables according to the used paper type and apply it to the setting value
of Service mode (Level 2) > Mode List > COPIER > Adjust > HV-TR > "TR-PPR1".
The range of setting is from "1" to "25" ("1" by default).
13

5) Go to Service mode (Level 2) > Mode List > COPIER > Adjust > HV-TR > and change the setting value of "TR-VL1" to "5".
The range of setting is from "-128" to "+127" ("0" by default).
Change the setting value by "1" changes the secondary transfer voltage 30V.
[Caution] Poor transfer may occur due to too high secondary transfer voltage if the setting value is changed.
6) Output the image having shown the symptom, and check that the symptom does not occur.
If the symptom does not improve sufficiently, reduce the setting value in the step 5) by "5" at a time up to "30" until the symptom
improves enough.
14

Copier Color | iR-ADV C3330/C3325/C3320 Series |
Color displacement/ Density change/ 44 mm-interval lines on
image/ Margin displacement, due to movement of machine
[Symptom]
After a machine is moved, Color displacement [a], Density change [b], 44 mm-interval lines on image [c], or Margin displacement
[d] may occur.
The paper feed direction is indicated by [e].
[Cause]
- Upon movement of a machine, if the air pressure, temperature, or humidity suddenly changes, Color displacement or Density
change occurs.
- Upon movement of a machine, if the primary charging roller and the cleaning roller in the drum unit rub against each other, 44
mm-interval lines may appear on an image.
- After movement of a machine, if there is any change in levelness of the floor, Color displacement occurs or Margin displacement
occurs on the leading edge/ left edge.
[Service work]
1) Select Settings/Registration > Adjustment/Maintenance > Adjust Image Quality > Auto Adjust Gradation [1] , and then press
the "Full Adjust" button [2] .
2) Select a paper source of the paper type that needs to undergo the correction, and press "OK". According to the message
appearing on the screen, output a test print and scan it, and perform Full Adjust.
[Reference] The following shows recommended paper for Japan, USA, and Europe.
-JPN : CS680/68g [Nippon Paper]
-USA : Canon Multipurpose 20lb/75g [Domtar]
-EUR : Oce Red Label 80/80g [Mondi Business Paper]
3) Select Settings/Registration > Adjustment/Maintenance > Adjust Image Quality > Auto Correct Color Mismatch [1] , and then
press the "Full Adjust" button [2] .
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