Canon iR5570 Series Reference manual

(1/4)
Service Bulletin
Issued by Canon Europa N.V. COPIER B/W
HARDWARE
Location:
Feeder assembly
Subject:
Preventive measure against a symptom that a dowel pin is detached from the feeder assembly
Detail:
<Symptom>
Jam (0117) occurs when small size paper is used.
<Cause>
The gap of the drive roller [1] at the feeder assembly is wide due to the poor mold, that causes a dowel pin [3],
which is fixed at the ditch [2], to detach and results in the stop of rotation of feeder belt. Then, the jam occurs.
Model:
iR5570
iR6570
Ref No.:
iR6570-001
(F1-T01-0M5-10004-01)
Date:
29-04-05
[1] Drive roller
[2] Ditch of the drive roller to fix a dowel pin
[3] Dowel pin

iR6570-001
(2/4)
<Factory Measure>
Temporary measure: if the drive roller has the thrust gap of 1mm or more, attach a 1mm-thick washer [1].
Permanent measure: increase the molding accuracy of the drive roller so that the thrust gap can be reduced to
zero.
[1] Washer

iR6570-001
(3/4)
<Servicing Work>
Regarding the products launched before the affected machines to which a temporary measure is taken, check if
the washer [1] is mounted at the time of installation or service visit. If it is not mounted, take the measure below.
1. Pushing the pulley [1] 44T/S2M41 to the rear, move the edge of drive roller to the front and check if there is
a gap [4] between the E-ring [3] and the drive roller [2] that the 1mm thick E-ring (XD2-1201-002) can be
mounted.
2. If there is the gap, mount the E-ring used to check. Be careful not to damage the drive roller or feeder belt at
the time of mounting.
3. If there is not a gap enough to mount the ring, it does not need to be mounted.
[1] 44T/S2M41 Pulley
[2] Drive roller
[3] E-ring
[4] Gap of the drive roller

iR6570-001
(4/4)
[Service part]
<Affected Machines>
Temporary measure/Permanent measure
To be informed as soon as it becomes clear.
No. Part number Description Q'ty Stock Interchange-
ability Stock date Page
1OLD
NEW XD2-1201-002 E-ring 0->1 D Mid of April 330