Canon S800 User manual

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1
Welcome! Thank you for your purchasing this Canon product.
This Reference Guide describes how to use the S800 printer.
Click this button if you are using this guide
for the first time.
V01

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If you are using a Bubble Jet Printer for the first time ...
This Reference Guide describes the printer and shows you how to use the printer
driver.We recommend that you read the chapters in their order of presentation. First,
the most important parts and features of the printer are described, followed by
descriptions and procedures about how to use these features.
If you experience difficulty during printer operation,refer to“Chapter 6Troubleshooting”.
If you have a question about a procedure or a term,refer to the glossary of selected terms
at the end of this Reference Guide.
● ForWindows NT4.0/Windows 2000 Users
Instructions in this guide are prepared for Windows 98, Windows 95, and Windows
Me. If you are using Windows NT 4.0 or Windows 2000, refer to the BJ Printer Driver
Guide for Windows NT 4.0 and Windows 2000 Users. To open the file, click the Start
button on the desktop, point to programs, click S800, and then click Guide.

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How to use this Reference Guide
This is a brief explanation of how to use the screen buttons in this Reference Guide.
●
About buttons in this guide
Buttons are provided in the bottom right corner of
every page to help you navigate through the guide.
●
If you are using a version of Acrobat
Reader earlier than 4.0...
If you use a version of Acrobat Reader earlier than
4.0, some of the screenshots may not display clearly.
If you do not have Adobe Acrobat Reader 4.0 or later,
we recommend that you install Acrobat Reader 4.05
provided on the Setup Software & Reference Guide
CD-ROM. For details about how to install Acrobat
Reader 4.05, refer to the booklet provided with the
Setup Software & Reference Guide CD-ROM.
●
About links
Click a link displayed in blue to jump to another topic.
To return to the previous view, click the button in
the Acrobat Reader toolbar.
Click the button to display the previous page, or
press the button to display the next page.
Click these buttons to display the
Table of Contents or the Index.
The number of the
current page is
displayed here.

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● Conventions and marks
The following marks are used in this Reference Guide to
attract your attention to important information:
Instructions that if ignored could result in
serious personal injury or even death as a
result of careless operation of the equipment.
Observe these warnings for your safety.
Instructions that if ignored could result in
minor injuries or material damage as a result
of careless operation of the equipment.
Observe these cautions for your safety and to
avoid damaging the equipment.
References to other pages or documents
supplied to your printer.For example, “For
details, see the User’s Guide.”
Instructions or advice to help you use the
printer more efficiently or to avoid minor
problems.
●
Trademarks
• Canon and BJ are registered trademarks or trademarks
of Canon Inc.
• Microsoft
®
,Windows
®
and Windows NT
®
are registered
trademarks or trademarks of Microsoft Corporation in
the United States and/or other countries.
• Adobe and Acrobat are registered trademarks of Adobe
Systems Incorporated in the United States and/or other
countries.
• All other company or product names used in this guide
are trademarks or registered trademarks of their
respective companies.
●
Notices
• In this document Microsoft
®
Windows
®
98, Microsoft
®
Windows
®
95, Microsoft
®
Windows
®
Millennium Edition,
Microsoft
®
Windows NT
®
4.0 and Microsoft
®
Windows
®
2000 are referred to as Windows 98, Windows 95,
Windows Me, Windows NT 4.0 and Windows 2000.
• Unauthorised transfer or duplication of all or any part of
this Reference Guide is prohibited.
• The content of this Reference Guide is subject to
change without notice.
Warning!
Cautions
Reference
Memo
How to use this Reference Guide (cont.)

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How to use this Reference Guide (cont.)
•Every effort has been made to ensure that the
information contained in this guide is correct. If any
error or omission is found, contact the Canon, Inc.
Refer to the Contact List provided with the printer for
the contact point of your nearest Canon office.
• Canon is not responsible for any damages, direct or
indirect, arising from or related to the use of this printer.

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Using Acrobat Reader
This is a brief explanation of how to use the buttons in the toolbar of Acrobat Reader.
In addition to the buttons provided on every page of this
Reference Guide, you can use the Acrobat Reader
toolbar buttons to browse pages. If you have further
questions, refer to the Acrobat Reader on-line Help.
●
Acrobat Reader toolbar buttons
Displays/hides the bookmarks and thumbnails.
• The bookmarks resemble a Table of
Contents. Click the small triangle in front of a
title to display the levels below.
Changes the pointer into a zoom tool. Every time
you click a page the image is enlarged.
• If you press and hold down the Ctrl key,
every time you click a page the image is
reduced.
Displays the first page.
Displays the previous page.
Displays the next page.
Displays the last page.
Returns to the previous page after jumping to a link.
Returns to the next page when reviewing jumps to
links.
Sets the zoom for the document to 100%
Makes the current page fit into the window.
Fits the visible width of the current page into the
window.
Opens the find dialog box.
Memo
Memo

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● Sizing the Acrobat Reader screen
To maximise the display of the Reference Guide, click
the maximise button in the upper right corner of
the window.
Using Acrobat Reader (cont.)

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Using the printer driver on-line Help
If you have a question about an option or procedure while you are using the printer
driver, or if you want to know more about a feature, follow the procedures below to
use the on-line Help.
●
Opening main on-line Help
On a sheet provided with a Help button,
click the button to open main on-line Help.
●
Using context help
Context help displays information
about an option on the screen. Click
the help button
in the upper right
corner of the dialog box then click the
option that you want to know more
about. The information is displayed in
a flyout.

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If you are using a Bubble Jet Printer for the first
time ... 2
How to use this Reference Guide 3
Using Acrobat Reader 6
Using the printer driver on-line Help 8
Chapter 1
Getting Acquainted with the Printer 12
How the printer operates
13
How a print job executes
14
Cancelling print jobs
15
Programs used with the printer
16
General procedure for starting a print job
17
Chapter 2
Getting Acquainted with the Printer Driver 18
What is the printer driver?
19
Opening the printer driver
20
Opening the printer driver from a software
application
21
Opening the printer driver directly
23
Viewing the printer driver settings
25
Restoring the printer driver default settings
26
Chapter 3
Utility Programs Used with the Printer
Driver 27
What is the BJ Status Monitor?
28
What is the BJ Background Monitor?
31
What is the BJ Backgrounder? 33
What is the BJ Printer Monitor?
34
Cancelling a print job
36
Changing the order of queued print jobs
39
Chapter 4
Using the Printer Driver 40
Basic printer settings
41
Printing on a non-standard page size
45
Using scaled printing for enlargement/reduction 46
Printing multiple pages on one sheet
47
Printing a colour document in greyscale
48
Rotating a document 90 degrees for Landscape
printing
49
Page ordered printing
50
Applying stamps to pages
51
Printing an artistic background behind text
52
Printing a full colour image in one colour 53
Using the simulated illustration feature
54
Table of Contents

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Table of Contents (Cont.)
Printing on both sides of a page
55
Creating a large poster from one image 56
Printing a booklet
57
Printing on thick paper
58
Adjusting ink density
60
Adjusting the print quality and halftoning 61
Using the Image Optimizer
63
Using the Photo Optimizer PRO
64
Adjusting the colour
65
Chapter 5
Using Special Print Media 67
Printing on transparencies (OHP film)
68
Creating an advertising or party banner
72
Creating an original T-shirt design with a T-Shirt
Transfer
77
* Notes on using the Photo Paper Pro
Chapter 6
Troubleshooting 81
Scratchy or streaked printing
82
What causes poor printing?
83
Printing a nozzle check pattern
86
Cleaning the print head
88
Deep cleaning the print head
91
Replacing ink tanks
93
Ink supply exhausted
96
Paper supply exhausted 97
Printed colour is not what you expect
98
Colour image printed in monochrome
99
Printed colours are not clear
101
Printed colour does not match screen colour 103
Colour with uneven or streaked patterns 105
Aligning the print head 107
Text characters broken or printed with the wrong
colour 110
Printing is unsatisfactory 111
Meaningless characters, symbols printing 112
Printed text rotated 90 degrees, and print job
fails to complete 115
Text or image is reversed (mirrored) 116
Bottom portion of a page does not print 117
Stamp does not print correctly 120
Cannot execute scaled (enlarged/reduced) printing
correctly 122
Single file page prints over two or more pages 123
Selected background prints only on one page 125
Booklet Printing does not execute correctly 126
Printed area out of position 127
Printed area has shifted out of position,
partially missing 128
Printed vertical lines are broken and not sharp 131
Paper stained with wet ink, deformed,
or streaked 133

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Table of Contents (Cont.)
Backs of printed pages stained with ink 134
Printed pages wrinkled, warped, wavy 135
Ink spread and blurred on printed sheets 137
Printed surface streaked, scratchy, not sharp 140
Cleaning the printer 144
Printing will not start or halts before completing
print job 150
Printer is not recognised 151
Printer does not switch on after pressing
POWER button 152
Printing does not start, even after printer receives
signal from the computer 153
Printing halts before print job is completed 158
Print job starts but nothing printed on the page 159
Printhead holder does not move to the centre 160
Paper will not feed or jams 161
Paper does not feed from the sheet feeder 162
Envelopes do not feed 165
Paper skews diagonally during feeding 167
Cannot feed paper manually 168
Two or more sheets feeding together 169
Paper jams in printer 170
POWER/ERROR lamp blinks orange 172
Message is displayed on the screen 174
Write error occurs and the print job halts 175
Application error, General protection fault 181
BJ Status Monitor messages 185
Other problems 186
BJ Status Monitor does not display 187
Cannot perform background printing 188
Printer not recognised by the system 190
If you cannot solve the problem ... 192
Checking the operating environment of
the computer 193
Transporting the printer 196
Chapter 7
Advanced Procedures 197
Switching the printer off with the printer driver 198
Using the ECP mode 199
Appendices 201
Printer part names and functions 202
Updating the printer driver 205
Uninstalling the printer driver 206
Glossary 207
Index 212

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Chapter 1 Getting Acquainted with the Printer
Chapter 1 Getting Acquainted with the Printer
●How the printer operates
●How a print job executes
●Cancelling print jobs
●Programs used with the printer
●General procedure for starting a print
job
This chapter describes the basic features of the printer and introduces the software
you will use to operate the printer.

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Chapter 1 Getting Acquainted with the Printer
How the printer operates
You create a text, illustration with the software
application.
The printer driver converts the data you created into a
format that the printer can understand.
The data is sent from the computer to the printer.
The paper is fed in small increments as the data is
printed. As the Printhead moves left and right, ink is
ejected from the nozzle for each colour.The printer driver
settings determine the size of the printing area (paper
size) and the amount of ink used.
• Photo Paper Pro, Glossy Photo Paper or
High Resolution Paper can be used with this
printer to produce superior natural colour in
printed images.Special settings are required
in the printer driver in order to use these
special media.
Memo
How does the printer print the illustration or text you have created with a software
application on your computer?

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Chapter 1 Getting Acquainted with the Printer
How a print job executes
This is a general description of how a Canon Bubble Jet printer operates.
The print data is sent from the computer to the
printer.
Coloured ink dots laid down by the nozzles are
combined to form the colours and shapes of the
images and text.
As the Printhead moves left and right, ink is ejected
from the nozzle for each colour.
The document created with software application is
converted to print data.
The paper or other media is fed in small increments
as the data is printed.

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Chapter 1 Getting Acquainted with the Printer
Cancelling print jobs
Press the RESUME button to cancel printing.
• You can also cancel a print job with the BJ
Status Monitor, BJ Backgrounder or BJ
Background Monitor.(See "Cancelling a
print job".)
Printing halts and
thesheetisejected
after pressing the
RESUME button.
Memo

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Chapter 1 Getting Acquainted with the Printer
●Printer driver
A program that receives the print job data from the
software application, converts it into a format that the
printer can understand.
●BJ Backgrounder
Displays the transmission status of the print job
currently executing in the background.
●BJ Printer Monitor
If you connect more than two printers to the computer,
you can monitor the status of the printers.
●BJ Background
Monitor
Displays the status of the print jobs in the
background. You can use the BJ Background Monitor
to change the order of the print jobs or cancel a print
job.
●BJ Status Monitor
Displays the status of the printer. If an error occurs,
the BJ Status Monitor will display a description of the
error and provide a solution for the problem.
Programs used with the printer
Here is a summary of the printer driver and the other utility programs that are used in
addition to the printer driver when the printer executes a print job.

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Chapter 1 Getting Acquainted with the Printer
You should note, however, that the procedure could differ
slightly, depending on the software application that you
are using.
1In the software application, create the text or
illustration that you want to print.
2From the File menu, select Print.
3In the Print dialog box, make sure that Canon S800 is
displayed in the Name box, then click the Properties
button to open the printer driver.
4Perform the printer driver settings.
5Click the OK button to close the printer driver.
6Click the OK button in the Print dialog to start the print
job.
General procedure for starting a print job
Here is a brief summary of the steps required to start a print job.
2
5
6
3

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Chapter 2 Getting Acquainted with the Printer
Chapter 2 Getting Acquainted with the Printer Driver
●What is the printer driver?
●Opening the printer driver
●Opening the printer driver from a
software application
●Opening the printer driver directly
●Viewing the printer driver settings
●Restoring the printer driver default
settings
This chapter describes how the printer driver operates and shows you how to
perform some basic procedures using the printer driver.

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Chapter 2 Getting Acquainted with the Printer
What is the printer driver?
The printer driver takes the data created by the software
application, converts it to a format that the printer can
understand, and then sends it to the printer.
The printer driver also provides many useful features that
you can use to set up special print jobs which include
quality and colour settings, and so on. For details, see
“Chapter 4 Using the Printer Driver”.
The printer driver provides a vital link between the software application and the
printer.

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Chapter 2 Getting Acquainted with the Printer
Opening the printer driver
You can open the printer driver to change settings before
each print job, or you can open the printer directly from
the Windows desktop to perform maintenance.
<Printer Properties dialog box>
●Opening the printer driver from a software
application
Open the printer driver from the software application
where you created to the file so you can perform
special settings for the print job before you start it.
After you execute the print job, the settings you
selected are cancelled and the default printer driver
settings are restored.
●Opening the printer driver directly
Open the print driver directly from the desktop to
perform routine maintenance tasks, or perform
system settings for the printer (port selection,
spooling, etc.)
• After you open the printer driver from a
software application, if you see some printer
driver options are greyed out and
unavailable (Page Size, Orientation, etc.)
then open the printer driver directly.
Memo
There are two ways to open the printer driver.