Canon CanoScan FB 1200S User manual

Product
Guide
Canon Color Image Scanner
CanoScan FB1200S

2
How to Make Best Use of the Manuals
When you
open the box
Explains in detail how to use the scanner
and optional ADF
Tells you how to use Adobe Photoshop 5.0 LE and
ScanSoft TextBridge Plus.
Electronic Manuals
Electronic Manual
Detailed information on how to use ScanGear
CS-S and ScanGear Toolbox CS.
This Guide
CanoScan FB1200S
Product Guide
Describes operating procedure from set up and
software installation to scanning and confirmation
of operation. Please read before using the scanner
for the first time.
Printed Manual
CanoScan FB1200S
Quick Start Guide
ScanGear CS-S
User's Guide
Manual for Each
Application Software
Electronic Manual
Detailed information on how to use Plug-In
Module CS-S.
Plug-in Module CS-S
User's Guide
Electronic Manual
Learn advanced techniques for
scanning after reading this
guide and setting up the
scanner.
Learn about operating the
scanner and optional ADF.
Proceed to these after thoroughly
mastering ScanGear CS-S and ScanGear
Toolbox CS.
Read these before using the
bundled application
programs.
Proceed to these after thoroughly
mastering Plug-in Module CS-S and
CanoScan Toolbox CS.
Detailed information on how to use CanoScan
Toolbox CS.
CanoScan Toolbox CS
User's Guide
Electronic Manual
Windows Macintosh

3
How to Use the Product Guide
This guide provides in-depth information on individual topics related to the CanoScan FB1200S color
image scanner and the accompanying software CD-ROM. If you haven’t already read the Quick Start
Guide, we recommend that you follow its suggestions first before consulting this guide.
Organization
The guide deals with scanner and software topics that could not be covered in the Quick
Start Guide. Each topic is intended to be read as a separate unit. You need only read the
topics that apply. This guide is divided into 3 sections.
How to Use the Scanner
How to connect it to the computer and how to position documents for scanning.
Automatic Document Feeder
How to attach and operate the ADF-S9 Automatic Document Feeder.
Appendices
Troubleshooting tips, care and maintenance.
• References to Windows in this guide refer to Windows 95, Windows 98 and Windows NT 4.0.

4
Conventions
Important information in this guide is indicated by the following symbols.
WARNING
• This symbol indicates precautions that must be taken when operating the equipment.
Ensure that you read all warnings.
NOTE
• This symbol indicates supplementary operating procedures and other useful information.
Use of shielded cable is necessary to comply with technical requirements of the EMC Directive.
Disclaimer
1. While every effort has been made to ensure that the information contained in this guide is accurate and complete, no
liability can be accepted for any errors or omissions. We respectfully request that you contact the Canon Customer Care
Center if you have any questions or suggestions about this guide. Canon Inc. reserves the right to change the specifications
of the hardware and software described herein at any time without prior notice.
2. No part of this guide may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any
language in any form, by any means, without the prior written permission of Canon Inc.
3. Canon Inc. makes no warranties for damages resulting from corrupted or lost data due to a mistaken operation or
malfunction of the software or equipment.
• CanoScan is a trademark of Canon Inc.
• Adobe, Adobe Acrobat and Adobe Photoshop are trademarks of Adobe Systems Incorporated.
• IBM and IBM PC/AT Series are registered trademarks of International Business Machines Corporation.
• Macintosh and Power Macintosh are trademarks of Apple Computer Inc.
• Microsoft, Windows and Windows NT are registered trademarks of Microsoft Corporation in the U.S.A. and other countries.
• TextBridge is a registered trademark of Xerox Corporation.
• Other names and products not mentioned above may be trademarks or registered trademarks of their respective companies.
Copyright © 1999 Canon Inc. All rights reserved.

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Table of Contents
Features of the CanoScan FB1200S ............................................................................... 8
Safety Precautions ................................................................................................. 10
Operating Requirements ............................................................................................. 14
Components Guide....................................................................................................... 17
How to Use the Scanner 19
Connecting to the Computer ....................................................................................... 20
Connecting Two or More SCSI Devices ..................................................................... 20
SCSI Connector and SCSI Interface Cable Descriptions............................................ 26
Positioning Documents (No ADF) ................................................................................ 29
Transporting the Scanner ............................................................................................. 31

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Automatic Document Feeder 33
Components Guide....................................................................................................... 34
ADF-S9 ........................................................................................................................ 34
Option Cable.............................................................................................................. 35
Attaching the ADF to the Scanner .............................................................................. 36
Attaching the Cables .................................................................................................... 38
Acceptable Media ..................................................................................................... 42
Loading Documents ..................................................................................................... 44
Software Settings ......................................................................................................... 46
Paper Jams .................................................................................................................... 49
Jams in the Document Tray ....................................................................................... 49
Jams during Document Ejection ............................................................................... 50
Jams Inside the ADF .................................................................................................. 51
After Clearing a Paper Jam ....................................................................................... 52
Problems with Scanned Images ................................................................................... 53
Cleaning the Delivery Guide Sheet .......................................................................... 53
Frequent Misfeeds ........................................................................................................ 58

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Appendices 60
Troubleshooting ........................................................................................................... 61
Problems with Software Installation ........................................................................ 62
Problems Starting Software Programs ..................................................................... 63
Problems with the Scanner ....................................................................................... 65
Problems with Scanning............................................................................................ 69
Problems with the Automatic Document Feeder (ADF-S9) .................................... 72
Other Issues ............................................................................................................... 73
Scanner Not Identified ................................................................................................. 74
Care and Maintenance ................................................................................................. 76
Major Specifications ..................................................................................................... 78
Index.............................................................................................................................. 80
Canon Technical Support ............................................................................................. 82

8
Features of the CanoScan FB1200S
This scanner is a flatbed color scanner with 1200 dpi optical resolution incorporating the following
features.
•Fine Color Tones and High Resolution
Achieves a maximum optical resolution of 1200 dpi x 1200 dpi. The 1200 dpi primary scan
(horizontally across document) is realized with VAROS, the proprietary Canon system short
for VAriable Refraction Optical System. VAROS is a two-pass scanning technique
that com bines the results of the scanning unit's first pass with a second pass that is optically
shifted by a half pixel. Reading 12 bits (4,096 colors) per red, green and blue (RGB) channel,
the scanner offers 12-bit or 8-bit output that reproduces brilliant tones at high resolution.
• Standby Power and Energy-Saving Features
This scanner, even with the power on, consumes only 12 watts or lower at standby and only
35 watts or lower at full operation. The standby feature means the scanner is always ready
to use. The product meets the Energy Star requirements for energy conservation.
• Convenient Start Button
The one-touch start button on the front of the scanner allows convenient use of the
accompanying software (ScanGear Toolbox CS/CanoScan Toolbox CS).

9
• Optional Film Adapter Unit
The FAU-S10 optional film adapter unit allows films and transparencies to be scanned
singly or in batches, increasing the versatility of this high-quality scanner. Refer to the
manual accompanying the FAU-S10.
• Optional Automatic Document Feeder
The ADF-S9 optional automatic document feeder permits hands-free operation for up
to 20 sheets, a convenient timesaving feature. See Automatic Document Feeder, in this
guide.
WARNING
• It is illegal to reproduce currency, bills, negotiable securities and other documents
prohibited by law. Reproduction of such items may be subject to criminal prosecution.
• It is illegal to reproduce legal certificates, licenses, travel tickets, and certain public and
private documents prohibited from reproduction by law. Reproduction of such items may
be subject to criminal prosecution.
• Please note that intellectual property protected by copyright may not be reproduced
without the express permission of the copyright holder except for personal or household
use under limited circumstances.

10
Safety Precautions
Please read and take the following precautions before using the equipment.
WARNING Warns against operations that may lead to death or injury if performed incorrectly.
Pay attention to these warnings to permit the safe use of the equipment.
CAUTION Cautions against operations that may lead to injury to persons or damage to property
if performed incorrectly. Pay attention to this information to permit the safe use of
the equipment.
About Locations
WARNING
• Do not place the equipment near flammable liquids, such as alcohol or thinners. Contact
between the internal electrical components and flammable liquids may result in fire or
electric shocks.
• Do not place the following objects on top of the equipment. Contact between the
internal electrical components and these objects may result in fire or electric shocks.
- Any metallic objects, such as necklaces
- Any container with liquid in it, such as cups, vases and flower pots
If any of these objects or liquids enter the inside of the equipment, immediately unplug
the AC adapter and contact the Canon Customer Care Center.

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CAUTION
• Do not place the equipment in the following areas. Fire or electric shocks may result.
- Areas with high humidity
- Areas subject to direct sunlight
- Areas with high temperatures
- Areas near open flames
• Do not place the equipment on shaky stands, unstable surfaces or surfaces subject to
frequent vibrations. If the equipment falls, it may cause injuries.
• Do not place heavy objects on the equipment. Objects may fall and cause injuries.
About the Power Supply
WARNING
• Do not damage, mutilate or modify the power cord or AC adapter. Do not place heavy
objects on, pull or excessively bend the power cord. Damaged wires may cause fires or
electric shocks.
• Do not plug in/unplug power cords with wet hands. You may be electrocuted.
• Do not connect excessive numbers of plugs into one electrical outlet. It may result in fire
or electric shocks.
• Do not twist or tie electrical cords together. It may result in fire or electric shocks.
• Plug the power cord and the AC adapter plug all the way into the socket. Improperly
attached equipment may result in fire or electric shocks.
• Do not use AC adapters other than the one supplied. Fire or electric shock may result.

12
• As a rule, do not use electrical extension cords. They could cause fires or electric shocks.
If the use of an extension cord is necessary, do not use one longer than 5 meters (15
feet). Make sure that the extension cord is not twisted, and that the power cord of the
AC adapter is fully plugged into the extension cord. Do not use multiple extension cords.
• Do not use extension cords in high traffic areas where they can be stepped on or tripped
over. This could damage the cords and result in fire or electric shocks.
• Do not place any objects on the AC adapter or its cords.
• Do not use the AC adapter outdoors or in exposed areas.
CAUTION
• Do not plug in the equipment into outlets with voltages other than the specified
voltages. Incorrect voltages may result in fire or electric shocks.
• When unplugging the power cord, always pull on the main body of the cord. Pulling on
the cord may damage the wires and lead to fire or electric shocks.
• Do not place objects around the power cord in case it needs to be unplugged during
emergencies.
General Handling Precautions
WARNING
• Do not take apart or modify the equipment. It contains high-voltage components that
could cause fires or electric shocks if handled improperly.
• If you hear unusual noises, see smoke, feel excessive heat or smell anything unusual,
immediately unplug the power cord and contact the Canon Customer Care Center.
Continued use may result in fires or electric shocks.

13
• Do not use flammable sprays near this equipment. Also do not spill water, other liquids,
or flammable liquids on the equipment. Contact between the internal components and
these fluids may result in fire or electric shocks. If anything enters this equipment,
immediately unplug the power cord and contact the Canon Customer Care Center.
• When cleaning the equipment, always unplug the power cord. Otherwise you could start
a fire or receive an electric shock.
• When cleaning the equipment, use a water-moistened cloth that is well wrung out. Do
not use flammable liquids, such as alcohol, benzene or thinners. Flammable liquids
entering the internal electrical parts may result in fire or electric shocks.
CAUTION
• Be careful not to pinch your hands when closing the document tray cover. Injuries may
result.
• Do not press heavily on the document tray cover. The document tray glass may break
and injure you.
• Unplug the equipment for safety when it is unused for extended periods, such as long
weekends.
• Be extremely careful when transporting the equipment. Dropping it may cause injuries.
• Allow sufficient time for the equipment to cool after unplugging the power cord before
placing the equipment cover over it. Covering hot equipment could result in fire.
• Do not use the supplied CD-ROM in regular CD players (audio only players). It may
produce loud sounds that could damage hearing.
• Unplug the power cord from the outlet at least once a year and clean the area around
the base of the power cord’s metal pins to ensure all dust is removed. If dust accumulates
in this area, it may result in fire.

14
Operating Requirements
To use this scanner safely, operate it within the guidelines specified below.
• Operate the equipment in an area where the following temperature and humidity
conditions can be met.
Ambient Temperature: 41 - 95°F (5 - 35°Celsius)
Humidity: 10% - 90% RH (without condensation formation)
• Operate the equipment with the supplied electrical cords at the voltages and amperage
specified for this equipment.
• Make certain there is plenty of free air space around the scanner for cooling purposes.
(View from above the scanner).
Approx. 10 cm
(4 in.)
Approx. 10 cm
(4 in.)
Approx. 20 cm
(8 in.)

15
• Set up the scanner within the reach of the cable.
• Do not place the scanner in areas with large fluctuations in temperature or humidity.
Also do not move the equipment rapidly between areas with high and low humidity.
Condensation may cause image errors. After moving from a high humidity area to a low
humidity area, allow the scanner sufficient time to adapt to the new condition before
use.
• Do not place the equipment in an area subject to direct sunlight. The humidity may rise
inside the equipment and cause damage, or the image quality may decrease. If you have
to use it in direct sunlight, block the light with a thick curtain.
• When the scanner is used in low ambient temperatures, it may take a few moment for
the unit to settle after the lamp lights.
• Locations to Avoid
Uneven or stepped surfaces High temperature environments

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Environments subject to shocks, smoke,
noxious fumes, water vapor or dust
Locations subject to strong direct
sunlight
Locations near TVs or devices generating
strong magnetic fields
Environments in which the air is salty or
greasy

17
Components Guide
WARNING
• Always unlock the scanner before plugging in the AC adapter. Operating the scanner in
the locked state may damage the equipment.
• Lock the scanning unit before transporting it (p. 31).
Document Cover
Holds documents in place
Alignment Mark
Align document edges here
Document Glass
Place documents here
Scanning Unit
Core component of the scanner, comprising
the light source and sensing units (Usually
found at the back of the scanner)
Lock Switch
Locks and unlocks the
scanning unit
Start Button
Starts the accompanying
software, ScanGear Toolbox CS
(Windows) or CanoScan
Toolbox CS (Macintosh).

18
NOTE
•This scanner does not have a power switch.
AC adapter Power cord
SCSI Connector
D-sub 25-pin SCSI interface cable
connects here
SCSI Connector
Half-pitch type 50-pin SCSI
interface cable connects here
Power Connector
The accompanying AC adapter
plug connects here
OPTION
DC15V
ID 124TERM
ON
SCSI
SCSI
Dip Switch

19
Connecting to the Computer......20
Positioning Documents (No ADF) .... 29
Transporting the Scanner ...........31
How to Use the Scanner
*FB1200S_PG19-32 4/19/99, 7:33 PM19

20
Connecting to the Computer
Connecting Two or More SCSI Devices
When connecting two or more SCSI devices (including this scanner), be careful of the following points.
About Daisy Chain Configurations
When connecting multiple SCSI devices to the computer, connect them in a series as shown
below. This configuration is called a “daisy chain”. Normally, several SCSI devices can be
connected to a single SCSI controller. (The number of SCSI devices and the requirements for
connection depend on the SCSI card standard and the type of SCSI devices involved.)
SCSI IDs and Terminator Settings
The SCSI ID and terminator settings for each device must be correct for them to operate.
• The SCSI ID
A SCSI ID is a unique identification number for each SCSI device in a daisy chain. No two
numbers can be the same.
*FB1200S_PG19-32 4/19/99, 7:33 PM20